List of medical facilities/practitioners in Kazakhstan

Prepared by British Embassy Astana

www.gov.uk

The following list of medical facilities/practitioners has been prepared by the British Embassy Astana for the convenience of British Nationals who

may require these services and assistance in Kazakhstan. It is provided on the understanding that we (the British Embassy) do not assume or

undertake any legal responsibility, to you, or those affected, if you choose to take it into account when instructing a medical facility or practitioner.

Further and alternatively, we cannot accept any liability to any person or company for any financial loss or damage arising from the use of this

information or from any failure to give information.

Our aim is to provide our customers with as much relevant information to enable them to make better informed decisions but our lists are not

recommendations and should not be treated as such.

List of medical facilities/practitioners in Astana, Kazakhstan Updated: 1 July 2017

This list is in alphabetical order.

Astana city infective hospital

Address: Kumisbekov street 5-A

Tel: +7 7172 23-82-78

+7 7172 23-82-79

+7 7172 23-82-90

This company has informed us of the following:

• They have English speaking staff (basic level)

• It’s affiliated to local authority

• Specialisations are in skin care, infections, paediatric consultations, consultations with a local psychiatrist, Emergency and mobile medical care, General surgery, Intensive therapy

• Provide instructions to the patients face-to-face

• Provide information about the costs in writing.

• The Hospital provides its services in Astana

Hospital of the President’s Affairs Administration

Address: Orynbor street 6b.

Tel: +7 7172 70-81-08/09, +7 7172 75 15 89

This company has informed us of the following:

• They have English speaking staff

• It’s affiliated to local authority

• Specialisations are in Anaesthesiology , Surgery, Beam Diagnostics, Cardiology, Cardiovascular Surgery, Emergency and mobile medical care, General surgery, Intensive therapy, Infection, Obstetrics and Gynaecology, Orthopaedics-Traumatology, Sports Medicine and Physiotherapy, Pediatrics and Urology

• They have experience of treating British nationals

• Provide instructions to the patients by phone, email and face-to-face

• Provide information about the costs in writing.

• The Hospital provides its services in Astana

Interteach Clinic

Address: 150 Kenessary Str

Tel: +7 (7172) 212054

This company has informed us of the following:

• They have English speaking staff and they also speak Russian, Kazakh

• They are not affiliated to local authority.

• Specialisations are in family practice consultations with expatriate and general practitioners, paediatric consultations, consultations with a local psychiatrist ,complete range of vaccination services according to international standards, pharmacy with medications supplied according to international standards, In-house diagnostic and laboratory tests, in-house X-Ray equipment, First Aid.

• They have experience of treating British nationals

• Medical advices and procedures preferable Face to face, non medical information/instructions can be sent by email.

• Provide information about the costs, in writing. An email should be sent to casher in advance to obtain the cost.

• The Clinic provides its services in Astana

Meyirim Centre

Address: Syganak 1, Astana, 010000

Tel: +7 7172 97 75 55

This company has informed us of the following:

• They have English speaking staff

• It’s a private facility, not affiliated to any local authority

• Specialisations are in Cardiology, Cardiovascular Surgery, Emergency and mobile medical care, General surgery, Intensive therapy, Infection, Obstetrics and Gynecology, Orthopaedics-Traumatology, Physiotherapy, Pediatrics and Urology

• They have experience of treating British nationals

• Provide instructions to the patients by phone, emails and face-to-face

• Provide information about the costs in writing.

• The Hospital provides its services in Astana

National Research Institute of Traumatology and Orthopaedics

Address: 15/A Abylaikhan St.

Tel: +77172 54 77 41, 77172 54 77 03, 77172 54 76 68

This company has informed us of the following:

• They have English speaking staff with limited, basic level

• It’s affiliated to local authority

• Specialisations are in Orthopaedics-Traumatology, Sports Medicine and Physiotherapy, Surgery

• They don’t have experience of treating British nationals

• Provide instructions to the patients face-to-face

• Provide information about the costs in writing.

• The Hospital provides its services in Astana

Republican Diagnostic Centre

Address: 2 Syganak street

Tel: +7 7172 70 15 50/70

This company has informed us of the following:

• They have English speaking staff

• It’s affiliated to local authority

• Specialisations are in Anaesthesiology , Surgery, Cardiology, Cardiovascular Surgery, Emergency and mobile medical care, General surgery, Intensive therapy, Obstetrics and Gynaecology, Orthopaedics-Traumatology, Sports Medicine and Physiotherapy, Pediatrics and Urology

• They have experience of treating British nationals

• Provide instructions to the patients by phone and face-to-face

• Provide information about the costs in writing.

• The Hospital provides its services in Astana

SOS International Clinic Astana

Address: Kosmonavtov Street, 62А, Chubary Microdistrict, Astana, 010000

Tel: + 77172 58 09 35/37

Mobile: +7 (701) 745 98 76

internationalsos.com This company has informed us of the following:

• They have English speaking staff and they also speak Russian, Kazakh

• This is a private clinic not affiliated to local authority

• Specialisations are in family practice consultations with expatriate and general practitioners, paediatric consultations, consultations with a local psychiatrist , complete range of vaccination services according to international standards, pharmacy with medications supplied according to international standards, In-house diagnostic and laboratory tests, in-house X-Ray equipment, First Aid.

• They have experience of treating British nationals

• Medical advices and procedures preferable Face to face, non medical information/instructions can be sent by email.

• Provide information about the costs, in writing. An email should be sent to casher in advance to obtain the cost.

• The Clinic provides its services in Astana and Almaty, Atyrau and Aktau

Almaty

Central Hospital under President medical centre

Almaty, 139 Panfilov Str

Corner Zhambyl Str.

Tel: 261 9710,

261 6779 ( chief doctor’s reception)

261 2242

261 9771 (policlinic’s Register office)

This company has informed us of the following:

• They have English speaking staff and they also speak Kazakh and Russian

• It’s a private facility, not affiliated to any local authority.

• Specialisations are in skin care, infections, paediatric consultations, consultations with a local psychiatrist, Emergency and mobile medical care, General surgery, Intensive therapy

• They have experience of treating British nationals

• Provide instructions to the patients by phone, email, face-to-face, and provide them with printed instructions after appointments if applicable.

• They are based in Almaty and deliver their services only in Almaty.

Central Almaty City Hospital

Address: 6 Dzhandosov Str, corner of Manas Str

Tel: 2748141, 274 82 61

This company has informed us of the following:

• They have English speaking staff (basic level) and they also speak Kazakh and Russian

• It’s a private facility, not affiliated to any local authority.

• Specialisations are in skin care, infections, paediatric consultations, consultations with a local psychiatrist, Emergency and mobile medical care, General surgery, Intensive therapy

• They have experience of treating British nationals

• Provide instructions to the patients by phone, email, face-to-face, and provide them with printed instructions after appointments if applicable.

• After first check-up they provide patients with printed treatment plan, where list all procedures that planned and costs of each procedures

• They are based in Almaty and deliver their services only in Almaty.

Interteach Clinic

Address: 83 Aiteke Bi Str./corner Chaykovskiy str

Tel: 2582332; 2588541; 2588100 (24 hours)

This company has informed us of the following:

• They have English speaking staff and they also speak Russian, Kazakh

• This is a private clinic not affiliated to local authority

• Specialisations are in family practice consultations with expatriate and general practitioners, paediatric consultations, consultations with a local psychiatrist ,complete range of vaccination services according to international standards, pharmacy with medications supplied according to international standards, In-house diagnostic and laboratory tests, in-house X-Ray equipment, First Aid.

• They have experience of treating British nationals

• Medical advices and procedures preferable Face to face, non medical information/instructions can be sent by email.

• Provide information about the costs, in writing. An email should be sent to casher in advance to obtain the cost.

• The Clinic provides its services in Almaty, Astana and Aktau

First Aid Service Hospital

Almaty , 93 Tole Bi Str

Corner of Amangeldy Str.

Tel: 292 3101

This company has informed us of the following:

• They have English speaking staff and they also speak Kazakh and Russian

• It’s a private facility, not affiliated to any local authority

• Specialisations are in family practice consultations with expatriate and general practitioners, paediatric consultations, consultations with a local psychiatrist ,complete range of vaccination services according to international standards, pharmacy with medications supplied according to international standards, In-house diagnostic and laboratory tests, in-house X-Ray equipment, First Aid.

• They have experience of treating British nationals

• Provide instructions to the patients by phone, email, face-to-face, and provide them with printed instructions after appointments if applicable.

• After first check-up they provide patients with printed treatment plan, where list all procedures that planned and costs of each procedures

• They deliver their services only in Almaty.

Kaz. Institute of Cardiology

Almaty, 120 Aiteke Bi str,

Corner of Masanchi str

Tel: 2796751 (director’s reception)

Tel 267 6834,233 0083- clinic

This company has informed us of the following:

• They have English speaking staff and they also speak Kazakh and Russian

• It’s a private facility, not affiliated to any local authority

• Specialisations are in surgery, cardiology and blood tests.

• They have experience of treating British nationals

• Provide instructions to the patients face-to-face, and provide them with printed instructions

• After first check-up they provide patients with printed treatment plan, where list all procedures that planned and costs of each procedures

• They deliver their services only in Almaty.

SOS International Clinic Almaty

Address: 11 Luganskogo Str.

Tel: 2581911, mobile: +77017441111 (24 hours)

This company has informed us of the following:

• They have English speaking staff and they also speak Russian, Kazakh

• This is a private clinic not affiliated to local authority

• Specialisations are in family practice consultations with expatriate and general practitioners, paediatric consultations, consultations with a local psychiatrist ,complete range of vaccination services according to international standards, pharmacy with medications supplied according to international standards, In-house diagnostic and laboratory tests, in-house X-Ray equipment, First Aid.

• They have experience of treating British nationals

• Medical advices and procedures preferable Face to face, non medical information/instructions can be sent by email.

• Provide information about the costs, in writing. An email should be sent to casher in advance to obtain the cost.

• The Clinic provides its services in Almaty

Syzganov’s Surgery Centre

Almaty, 62 and 51

Zheltoksan Str

Corner of Makatayev Str.

of Dzhambul Tel: 2 792284 (Register office),

Call centre – 279 522, 2792367,279 3877

This company has informed us of the following:

• They have English speaking staff and they also speak Kazakh and Russian

• It’s a private facility, not affiliated to any local authority.

• Specialisations are in surgery, first aid blood tests.

• They have experience of treating British nationals

• Provide instructions to the patients by phone, email, face-to-face, and provide them with printed instructions after appointments if applicable.

• After first check-up they provide patients with printed treatment plan, where list all procedures that planned and costs of each procedures

• They deliver their services only in Almaty.

Atyrau

SOS International Clinic

55, Aiteke Bi Str, Hotel River Palace,

Tel: 7122 586911

Mobile: 7 7015338911

This company has informed us of the following:

• They have English speaking staff and they also speak Kazakh and Russian

• It’s a private facility, not affiliated to any local authority.

• Specialisations are in dental services including endodontic, hygiene procedures, surgery, prosthodontics, orthodontics and blood tests.

• They have British nationals applying to us for treatment

• Provide instructions to the patients by phone, email, face-to-face, and provide them with printed instructions after appointments if applicable.

• After first check-up they provide patients with printed treatment plan, where list all procedures that planned and costs of each procedures

• They are based in Astana and deliver their services also in Almaty, Atyrau and Aktau

Caspian Medical Prospekt

Atyrau city, Avangard 3-24 microdistinct

Tel: 7 7122 500 303

Mobile: 7 771 311 33 00

This company has informed us of the following:

• They have English speaking staff and they also speak Kazakh and Russian

• It’s a private facility, not affiliated to any local authority.

• Specialisations are in theranostic care, realization of early disease detection and preventive treatable, organization of individual treatment

children's program «Baby», vaccination.

• They have British nationals applying to us for treatment

• Provide instructions to the patients by phone, email, face-to-face, and provide them with printed instructions after appointments if applicable.

• After first check-up they provide patients with printed treatment plan, where list all procedures that planned and costs of each procedures

• They are based in Atyrau

Aktau

SOS International Clinic

26 Microdistrict,bld No.16

Tel: +7 7292 418661 ( administration)

Mobile: +7 7017331054

This company has informed us of the following:

• They have English speaking staff and they also speak Kazakh and Russian

• It’s a private facility, not affiliated to any local authority.

• Specialisations are in dental services including endodontic, hygiene procedures, surgery, prosthodontics, orthodontics and blood tests.

• They have experience of treating British nationals

• Provide instructions to the patients by phone, email, face-to-face, and provide them with printed instructions after appointments if applicable.

• After first check-up they provide patients with printed treatment plan, where list all procedures that planned and costs of each procedures

• They are based in Astana and deliver their services also in Almaty, Atyrau and Aktau

Interteach

Tel: 7292 210431

This company has informed us of the following:

• They have English speaking staff and they also speak Kazakh and Russian

• It’s a private facility, not affiliated to any local authority.

• Specialisations are in dental services including endodontic, hygiene procedures, surgery, prosthodontics, orthodontics and blood tests.

• They have experience of treating British nationals

• Provide instructions to the patients by phone, email, face-to-face, and provide them with printed instructions after appointments if applicable.

• After first check-up they provide patients with printed treatment plan, where list all procedures that planned and costs of each procedures

• They are based in Astana and deliver their services also in Almaty and Aktau

•

Feedback Form for Customers

If you do decide to use any of the medical facilities/practitioners on this list, we would like to hear from you. While there is no obligation on your part to provide feedback on the services you receive, any feedback you can give us is helpful. Once completed, please return the form to the Embassy by post to 62 Kosmonavtov Street, Astana,010000, Kazakhstan or by email to astana.consualr@fco.gov.uk. Thank you for your help. 1. Name of firm: Name of medical practitioner: 2. Date of contact: Are any of the details on our list regarding this provider wrong? (e.g. address, telephone number, etc.) 3. What service did you need? 4. Why did you need this service? Please circle the appropriate boxes below: (a) If the service provided English speaking services, how would you rate the standard of English?

• Excellent Good Average Poor Very Poor (b) How would you rate the professionalism of the staff?

• Excellent Good Average Poor Very Poor (c) How would you rate the overall service received?

• Excellent Good Average Poor Very Poor (d) How would you rate the value for money?

Excellent Good Average Poor Very Poor

5. Do you have any other comments? We would like to share this information with other customers but if you would prefer it not to be seen by others please tick the box □

Feedback provider’s name: Tel. No.:

Email: Date: