Lionel Carter5215-H Firelight Lane, Charlotte N.C. 28212| (C) 843-442-3774 | lionelcarter86@gmail.com

Professional SummaryTo obtain a challenging career in the sales field that will allow me to utilize my creativity and allow for continuous professional growth: Key areas of expertise: Sales, Recruitment, Training, Forecasting, Budget & Strategic Planning, Incentive Structure, Inventory Control, Team Leadership and Mentoring

Skills

Microsoft WordTyping speed 41 WPMExcellent Oral & Written communication

skillsSelf StarterPersuasive negotiator

Revenue & Profit maximizationStrategic account developmentStrong interpersonal skillsDedication to problem solvingTeam player

Work HistoryAmerican Honda Finance Jan 2015Early Collection Charlotte, N.C.

Answer up to 550 high volume of customer inquiries via telephone regarding service applications, rates, programs, billing, credit, and deposits.

Handle new building contracts requests for service, assisted with credit verification for new service, determined new service deposit requirements.

Assist with turn-offs and re-installment of service, assisted low-income families with care applications, completed payment arrangements, and demonstrated excellent customer support for emergency weather conditions.

Hendrick Automotive Group Feb 2014- Jan 2015Sales Executive Charlotte, N.C.

Contact an average of 750 prospects a week via telephone, email, and face to face interactions. Expertise in new and used vehicle sales, pricing strategies, client relations and needs assessment, marketing,

financial management, purchasing, administration, and staff training, supervision, motivation and mentoring. Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem

resolution skills. Proficient in the use of various computer programs and applications including Reynolds & Reynolds.

Waffle House Nov 2010-Feb 2014General Manager Charleston, S.C.

Managed store operational requirements by scheduling and assigning employees; Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results of employees.

Forecasted current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

EducationMorris College May 2010Bachelor of Arts: Broadcast Media/ Communication Sumter, S.C.

Emphasis in Production Media Student government representative Coursework in Public Relations Alpha Phi Alpha Fraternity, Inc.

ReferencesReference immediately Available Upon Request