linkedin 101: basics and advanced

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LinkedIn 101 July 28, 2011 Christy Belden, Vice-President Media + Marketing Emily Carroll, Strategic Planning + Consumer Insights Emily Van Winkle, Communications + PR

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This presentation explores the basics and more advanced features of LinkedIn, the business-oriented social networking site. There are three topics covered: Linked in for Personal use, Professional use, and as a Marketing/Research/Lead Generation tool. For more information, please contact us at [email protected]. Presented by Christy Belden, Emily Van Winkle, and Emily Carroll. Presentation compiled by Brittany Burdoine-Lewis.

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Page 1: LinkedIn 101: Basics and Advanced

LinkedIn 101 July 28, 2011

Christy Belden, Vice-President Media + Marketing Emily Carroll, Strategic Planning + Consumer Insights

Emily Van Winkle, Communications + PR

Page 2: LinkedIn 101: Basics and Advanced

Christy Belden 2

Vice President, Media + Marketing, LeapFrog Interactive

Experience: 11 years The Courier-Journal University of Louisville SEMPO Certified Google AdWords Individually Certified

Christy knows marketing. PPC, SEO, social media, email, mobile, traditional—she’s been there and done that. She continues to build a deep well of experience and is always in touch with the trends and strategies that provide a solid return on clients’ investments.

Page 3: LinkedIn 101: Basics and Advanced

Emily Carroll

Strategic Planning + Consumer Insights

3

Experience: 5 years Executive Communications Bellarmine University SEMPO Certified Google AdWords Certified 2011 AdFed “Hot 10” Young Professionals

Emily does the legwork that helps clients’ media campaigns reach their target audiences. She makes sure their advertising dollars are invested in the best possible venues, to return optimal results.

Page 4: LinkedIn 101: Basics and Advanced

Emily Carroll

Communications + PR

4

Experience: 9 years Eastern Kentucky University Social Media Club of Louisville Public Relations Society of America

Emily works with the social and engaging side of interactive marketing, helping our clients connect with their target consumers and develop a rapport with them. With her finger placed firmly on the pulse of the online social sphere, Emily establishes the connections and builds the trust that makes consumers want to become customers.

Page 5: LinkedIn 101: Basics and Advanced

LeapFrog Interactive 5

Twitter: @LFI #LFI

Facebook: www.facebook.com/LeapFrogInteractiveAgency

Blog: www.leapfroginteractive.com/blog

Christy Belden: http://www.linkedin.com/in/christybelden

Emily Carroll: http://www.linkedin.com/in/emilyocarroll

Emily Van Winkle: http://www.linkedin.com/in/emilyvanwinkle

Page 6: LinkedIn 101: Basics and Advanced

Agenda

+ Why LinkedIn

+ Using LinkedIn

+ Account Types

+ Personal Usage: Résumé Building

Job-Seeking

+ Professional Usage: Employee Recruitment

Company Profiles

+ Marketing Usage: Advertising

Lead Generation

Research

+ Best Practices

+ Q&A

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Page 7: LinkedIn 101: Basics and Advanced

Why LinkedIn

Page 8: LinkedIn 101: Basics and Advanced

LinkedIn 101 8

Page 9: LinkedIn 101: Basics and Advanced

Why LinkedIn

+ Strong world-wide reach

+ Business to business sales opportunity

+ Professional audience focus

+ Highly trusted by Google

+ Built to be SEO friendly

9

Sources: http://www.imediaconnection.com/content/29335.asp

Page 10: LinkedIn 101: Basics and Advanced

Why LinkedIn

115 million active users world-wide

Users 97 times more likely to have college or post-grad degree

LinkedIn is the number 2 most popular social media network

Nearly 2 billion people searches on LinkedIn in 2010

10

Sources: Audience 360 Survey, LinkedIn, May 2010 LinkedIn Surpasses MySpace as 2nd Most Popular Online Social

Network, July 2011, HubSpot LinkedIn Marketing Solutions, LinkedIn 4.25.11 (US only)

Page 11: LinkedIn 101: Basics and Advanced

Why LinkedIn

Of social media users, 61% use LinkedIn for professional networking

11

LinkedIn Members

Source: How Are People Really Using LinkedIn? Mashable, July 2011

Page 12: LinkedIn 101: Basics and Advanced

Why LinkedIn 12

“How Are People Really Using LinkedIn?” Mashable, July 2011

67% of LinkedIn users access their profile daily or a few times a week

LinkedIn Members

Page 13: LinkedIn 101: Basics and Advanced

Why LinkedIn 13

Source: Audience 360 Survey, LinkedIn, May 2010

82% of members are more confident in the professional

info received on LinkedIn compared to other social

networks

LinkedIn Members

Page 14: LinkedIn 101: Basics and Advanced

Why LinkedIn 14

Source: How Are People Really Using LinkedIn? Mashable, July 2011

Top-Level Executives 22% use LinkedIn for industry networking

20% use LinkedIn to promote business

LinkedIn Members

Page 15: LinkedIn 101: Basics and Advanced

Why LinkedIn 15

Middle Management 24% use LinkedIn for keeping in-touch

20% use LinkedIn for industry networking

LinkedIn Members

Source: How Are People Really Using LinkedIn? Mashable, July 2011

Page 16: LinkedIn 101: Basics and Advanced

Why LinkedIn 16

Entry-Level 24% use for job search

23% use for co-worker networking

LinkedIn Members

Source: How Are People Really Using LinkedIn? Mashable, July 2011

Page 17: LinkedIn 101: Basics and Advanced

Why LinkedIn 17

More than 80% of LinkedIn members are company

decisions makers

LinkedIn Members

Source: Audience 360 Survey, LinkedIn, May 2010

Page 18: LinkedIn 101: Basics and Advanced

Why LinkedIn

Professional Audience Focus

Medium-sized business professionals: 13 M Small business professionals: 4.4M

Financial services professionals: 3.8M

Technology professionals: 3.4M VPs and C-level executives: 3.2M

Companies with LinkedIn profiles: 1M

18

Sources: LinkedIn Marketing Solutions, LinkedIn 4.25.11 (US only) eConsultancy blog “20+ Mind-blowing social media statistics: One year later, http://econsultancy.com/us/blog/7334-social-media-statistics-one-year-later

Page 19: LinkedIn 101: Basics and Advanced

Why LinkedIn 19

LinkedIn Accounts

61% of LinkedIn users have the basic account

39% of LinkedIn users have a premium account

Source: How Are People Really Using LinkedIn? Mashable, July 2011

Page 20: LinkedIn 101: Basics and Advanced

Why LinkedIn 20

47.8% of B2B sales professionals use LinkedIn

more for prospecting/research than a year ago

Lead Generation

B2B Sales Pros Turn to LinkedIn, April 2010, eMarketer

Page 21: LinkedIn 101: Basics and Advanced

Why LinkedIn 21

61% of B2B companies acquired a customer using LinkedIn

Lead Generation

Source: 2011 State of Inbound Marketing, March 2011, HubSpot

Page 22: LinkedIn 101: Basics and Advanced

Why LinkedIn 22

Sources: LinkIn by the Numbers, June 2010, HubSpot 40% of Fortune 100 companies use LinkedIn corporate

recruiting solutions, September 2009, talent.linkedin.com/blog

70% of people use LinkedIn for job hunting

80% of people use LinkedIn as a primary recruitment tool

40% of Fortune 100 companies use LinkedIn for recruiting

Page 23: LinkedIn 101: Basics and Advanced

Why LinkedIn 23

Source: Is this next Adler prediction as far off at his last few, December 2010, LinkedIn Recruiting Solutions,

talent.linkedin.com/blog

44% of LinkedIn users are not actively looking for

employment, but open to new opportunity discussion

Job Seeking

Page 24: LinkedIn 101: Basics and Advanced

Why LinkedIn

Ads on LinkedIn reach 6.1% of Americans online

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Source: comScore Ad Metrix, September 2010

Advertising

Page 25: LinkedIn 101: Basics and Advanced

Why LinkedIn

46% of advertisers have social search marketing top of mind – including LinkedIn

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Source: Why Social Media Is Top Priority for Search Marketers, November 2010, eMarketer

Advertising

Page 26: LinkedIn 101: Basics and Advanced

LinkedIn Features

Page 27: LinkedIn 101: Basics and Advanced

LinkedIn Features

Personal

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+ Job search

+ Online reputation management

+ Profile optimization: descriptive, relevant and compelling copy

+ Professional recommendations

+ Resume builder

+ Personalized homepage

+ LinkedIn Groups

Source: Advanced LinkedIn strategies for marketers, Kent Lewis, iMedia Connection, June 2011, http://www.imediaconnection.com/content/29335.asp

Page 28: LinkedIn 101: Basics and Advanced

LinkedIn Features

Job Search

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+ Search for connections within your industry, i.e. SEO include specific zip code and job title (manager, director)

+ Look-up firms and call or request email address to send CV resume

+ Join groups & interact

Paid Profile + LinkedIn inmail – ability to message potential employers & contacts directly

Source: Jake Langwith, “How to Find a Job Using LinkedIn,” July 2011 http://www.clickz.com/clickz/column/2076879/job-linkedin

Page 29: LinkedIn 101: Basics and Advanced

LinkedIn Features

Company Profiles

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+ Careers – company job openings

+ Products + services

+ Customer recommendations

+ Analytics – interactivity level and value

+ Syndicate tweets and blog posts

+ Custom LinkedIn microsite

Source: Advanced LinkedIn strategies for marketers, Kent Lewis, iMedia Connection, June 2011, http://www.imediaconnection.com/content/29335.asp

Page 30: LinkedIn 101: Basics and Advanced

LinkedIn Features

Ad Solutions – Marketing on LinkedIn

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+ Easy to develop ads

+ Highly targetable

+ Straightforward cost structure

+ Split-testing functionality

Page 31: LinkedIn 101: Basics and Advanced

LinkedIn Features

Lead Generation

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+ Search filters

+ Introduction via mutual connections

+ Join industry groups and participate in conversations

Page 32: LinkedIn 101: Basics and Advanced

LinkedIn Account Types

Page 33: LinkedIn 101: Basics and Advanced

LinkedIn Account Types 33

Page 34: LinkedIn 101: Basics and Advanced

Using LinkedIn

Page 35: LinkedIn 101: Basics and Advanced

Personal

Page 36: LinkedIn 101: Basics and Advanced

h"p://www.youtube.com/watch?v=qoIvd3zzu4Y

http://www.youtube.com/watch?v=qoIvd3zzu4Y http://www.youtube.com/watch?v=qoIvd3zzu4Y

Link: http://www.youtube.com/watch?v=qoIvd3zzu4Y American Psycho, “Business Card Scene”

Page 37: LinkedIn 101: Basics and Advanced

Professional

Page 38: LinkedIn 101: Basics and Advanced

Link: http://www.youtube.com/watch?v=gHXKitKAT1E Pursuit of Happyness, Interview Scene

Page 39: LinkedIn 101: Basics and Advanced

Video 1: http://talent.linkedin.com/Recruiter

Video 2: http://www.linkedin.com/jobs/post?trk=tab_hire

Page 40: LinkedIn 101: Basics and Advanced

Marketing

Page 41: LinkedIn 101: Basics and Advanced

Link: http://www.nbc.com/The_Office/video/new-leads-clip-one/1211447/ The Office, New Leads scene

Page 42: LinkedIn 101: Basics and Advanced

LinkedIn Best Practices

Page 43: LinkedIn 101: Basics and Advanced

LinkedIn 101

Best Practices – Personal Networking

+ Create a unique, relevant tagline

+ Include all relevant past employers, organizations and associations

+ Ask for recommendations – at least one per job

+ Include relevant URLs – professional social profiles, current employer, blog

+ Optimize text associated with links

+ Post regular updates to stay top of mind with your network

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Source: Advanced LinkedIn strategies for marketers, Kent Lewis, iMedia Connection, June 2011, http://www.imediaconnection.com/content/29335.asp

Page 44: LinkedIn 101: Basics and Advanced

LinkedIn 101

Best Practices – Company Profile

+ Upload logo, create a keyword optimized description

+ Include open company positions

+ Build module for all relevant products & services

+ Incorporate the “recommend” API link

+ Encourage customer recommendations

+ Incorporate company Twitter & blog feeds

44

Source: Advanced LinkedIn strategies for marketers, Kent Lewis, iMedia Connection, June 2011, http://www.imediaconnection.com/content/29335.asp

Page 45: LinkedIn 101: Basics and Advanced

LinkedIn 101

Best Practices – Job Seeking

+ Connect with people you know, especially those in your industry

+ Conduct a targeted people search to locate contacts related to your industry or specialty – connect with them

+ Include relevant keywords in your tagline, experience and specialties, add skills “tags” – this will help you be found in searches

+ Request invitations to relevant groups and engage regularly

+ Incorporate your LinkedIn profile into your resume - number of connections and recommendations are valuable to potential employers

45

Sources: Advanced LinkedIn strategies for marketers, Kent Lewis, iMedia Connection, June 2011, http://www.imediaconnection.com/content/29335.asp How to Find a Job Using LinkedIn, Jake Langwith, ClickZ, July 2011, http://www.clickz.com/clickz/column/2076879/job-linkedin

Page 46: LinkedIn 101: Basics and Advanced

LinkedIn 101

Best Practices – Marketing + Lead Generation

+ Keep ads direct and concise

+ Optimize campaign to best performing ad(s)

+ Don’t bombard users with information overload

+ Use LinkedIn as a research tool

+ Find connections, explore opportunities

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Page 47: LinkedIn 101: Basics and Advanced

Questions?

Page 48: LinkedIn 101: Basics and Advanced

Thank You! Contact Us

Christy Belden: [email protected] Maury Hill: [email protected]