life new business and underwriting contact information

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Life New Business and Underwriting Contact Information Click on the map to see your contacts Team Hollywood Hunter Clark Team Patriot Demond Orr Team Grand Central Jamie Oakes Expedite your case and improve your experience For Financial Professional Use Only. Updated 9/21 (WA) Preferred Client Partners Group – All States Team Alamo Demond Orr Nationwide Important phone numbers

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Life New Business and Underwriting Contact InformationClick on the map to see your contacts

Team

HollywoodHunter Clark

Team PatriotDemond Orr

Team Grand CentralJamie Oakes

Expedite your case and improve your experienceFor Financial Professional Use Only. Updated 9/21 (WA)

Preferred Client

Partners Group –

All States

Team AlamoDemond Orr

Nationwide

Important phone numbers

Click on your region to see your RCM contacts

Back to map

Grand Central

Patriot

Hollywood

Alamo

Preferred Client

Partners Group

Nationwide

Important phone numbers

Life New Business Case Management – Team Grand Central

Role Name Phone email

Relationship Case Manager (EAG) Joanne Hering (A-E, H-P)

Sheena Vargas (F-G, Q-Z)

704-540-3897

704-341-6555

[email protected]

[email protected]

Relationship Case Manager (Retail) Michele Peacock (A-D, Y-Z)

Dana Houi (E-F, H-J, O, T)

Tammie Ervin (G, K, P, W, X)

Chris Whitley (L-N, Q-R)

Sheena Vargas (S, U-V)

704-341-6711

980-308-8911

704-341-6672

704-341-6910

704-341-6555

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

Relationship Case Manager (Concierge) Anthony Valentine (E-N,U,Y,Z)

Patricea Taylor (B-D, O-R,V-X)

Jacquelyn Brown (A,S,T)

704-540-3994

980-308-8737

704-341-6731

[email protected]

[email protected]

[email protected]

Senior Manager – EAG & Retail RCMs Jamie Oakes 704-341-6367 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jacqueline (Jackie) Belizone 704-540-3834 [email protected]

Back to map

MNB – The Greater New York Complex (Supporting New York)

Click here to see your

Underwriting Contacts

Important phone numbers

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

SWM – Northern Complex (Supporting New York & Vermont)

Life New Business Case Management – Team Grand Central

Role Name Phone email

Relationship Case Manager (EAG) Armoni Stroud 704-341-6426 [email protected]

Relationship Case Manager (Retail) Karen Lachapelle (A-E, G, K-L, V, X-Z)

Radica Samaroo (F, H-J, M-R, T-U, W)

Michele Peacock (S)

704-341-6454

980-308-8915

704-341-6711

[email protected]

[email protected]

[email protected]

Relationship Case Manager (Concierge) Patricea Taylor 704-341-6745 [email protected]

Senior Manager – EAG & Retail RCMs Jamie Oakes 704-341-6367 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion

RCMs

Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Toni Smith 980-308-8712 [email protected]

Back to map

Click here to see your

Underwriting Contacts

Important phone numbers

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Grand Central

Role Name Phone email

Relationship Case Manager (EAG) Fulvia Shinn 704-540-3853 [email protected]

Relationship Case Manager (Retail) Michele Peacock (A-E)

Tammie Ervin (F-R)

Chris Whitley (S-Z)

704-341-6711

704-341-6672

704-341-6910

[email protected]

[email protected]

[email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Senior Manager – EAG & Retail RCMs Jamie Oakes 704-341-6367 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Nicole Cunningham 704-341-6290 [email protected]

CVN – Northern Complex (Supporting Kentucky, Indiana & Ohio)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Grand Central

Role Name Phone email

Relationship Case Manager (EAG/Retail) Fulvia Shinn 704-540-3853 [email protected]

Senior Manager – EAG & Retail RCMs Jamie Oakes 704-341-6367 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Nicole Cunningham 704-341-6290 [email protected]

PSR – Northern Complex (Supporting Pennsylvania & West Virginia)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Patriot

Role Name Phone email

Relationship Case Manager (EAG & Retail) Ashley Gore 704-341-6593 [email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Toni Smith 980-308-8712 [email protected]

ARB - Great Lakes Branch (Supporting Michigan)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Patriot

Role Name Phone email

Relationship Case Manager (EAG) Demetrice Dean 704-341-7092 [email protected]

Relationship Case Manager (Retail) Ashley Gore (A-J)

Lakaisha Cobb (K-Z)

704-341-6593

980-308-8363

[email protected]

[email protected]

Relationship Case Manager (Concierge) Chris Parra 704-341-6747 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Toni Smith 980-308-8712 [email protected]

BLT - The Capital Branch (Supporting Maryland, Virginia & Washington DC)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Patriot

Role Name Phone email

Relationship Case Manager (EAG) Connie Riggins (A-K)

Carol Strini (L-Z)

704-540-3966

704-341-6717

[email protected]

[email protected]

Relationship Case Manager (Retail) Rhonda Perkins (A-L)

Tony Chism (M-Z)

704-341-6446

980-308-8948

[email protected]

[email protected]

Relationship Case Manager (Concierge) Julia Maroulis 980-308-8752 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Nicole Cunningham 704-341-6290 [email protected]

PPA - Philadelphia Branch (Supporting Pennsylvania & Delaware)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Patriot

Role Name Phone email

Relationship Case Manager (EAG) Rhonda Perkins (A-N)

Demetrice Dean (O-Z)

704-341-6446

704-341-7092

[email protected]

[email protected]

Relationship Case Manager (Retail) Deb Lowry (A-M)

Carol Strini (N-Z)

704-341-7002

704-341-6717

[email protected]

[email protected]

Relationship Case Manager (Concierge) Julia Maroulis 980-308-8752 [email protected]

Manager – EAG & Retail RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Toni Smith 980-308-8712 [email protected]

TAR – Atlantic/Liberty Branch (Supporting New Jersey, Connecticut & Rhode Island)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Patriot

Name Title Phone email

Relationship Case Manager (EAG) Tony Chism 980-308-8948 [email protected]

Relationship Case Manager (Retail) Lakaisha Cobb 980-308-8363 [email protected]

Relationship Case manager (Concierge) Saadia Cline 704-540-3960 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Manager – EAG & Retail RCMs Demond Orr 704-341-6309 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Toni Smith 980-308-8712 [email protected]

WLS – New England (Supporting Massachusetts, New Hampshire & Maine)

Important phone numbers

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager Luci Freeman 980-308-8856 [email protected]

Manager Hunter Clark 980-308-8451 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

ASO - Personal Account Management

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG) Jenny Price 315-477-2351 [email protected]

Relationship Case Manager (Retail) Tiffany McIntyre 704-341-6495 [email protected]

Relationship Case Manager (Concierge) Chris Parra 704-341-6747 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

CHO - Illinois Branch (Supporting Illinois)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG/Retail) Jen Jaquin 980-308-8916 [email protected]

Relationship Case Manager (Concierge) Julia Maroulis 980-308-8752 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

DEN - Rocky Mountain Branch (Supporting Colorado, Utah, Idaho, Montana & Wyoming)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG/Retail) Jen Jaquin 980-308-8916 [email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

KSM - Kansas City Branch (Supporting Kansas)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG) Elizabeth Willett 704-341-6656 [email protected]

Relationship Case Manager (Retail) Talesha Medlin 704-341-6580 [email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

LAM - Southern California Branch (Supporting California)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager Tiffany McIntyre (A-L)

Luci Freeman (M-Z)

704-341-6495

980-308-8856

[email protected]

[email protected]

Manager Hunter Clark 980-308-8451 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term

Conversion RCMs

Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Anita Gordon N/A [email protected]

MBD - Farmers

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG/Retail) Jenny Price 315-477-2351 [email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

MIW - Wisconsin Branch (Supporting Wisconsin)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG/Retail) Tonya Powell 704-341-6663 [email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

OKC - Oklahoma City Branch (Supporting Oklahoma & Arkansas)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG/Retail) Tonya Powell 704-341-6663 [email protected]

Relationship Case Manager (Concierge) Chris Parra 704-341-6747 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

OMH - Great Plains Branch (Supporting Nebraska, South Dakota & Iowa)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG) Luci Freeman 980-308-8856 [email protected]

Relationship Case Manager (Retail) Jen Jaquin 980-308-8916 [email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

PXB - Southwest Branch (Supporting Arizona, Nevada & New Mexico)

Click here to see your

Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG) Jenny Price (A-L)

Luci Freeman (M-Z)

315-477-2351

980-308-8856

[email protected]

[email protected]

Relationship Case Manager (Retail) Deona Love-Richard (A-I)

Tonya Powell (J-R)

Elizabeth Willett (S-Z)

704-341-6872

704-341-6663

704-341-6656

[email protected]

[email protected]

[email protected]

Relationship Case Manager (Concierge) Julia Maroulis 980-308-8752 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

SEC - Pacific Northwest Branch(Supporting Washington, Oregon, Alaska)

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Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG/Retail) Deona Love-Richard 704-341-6872 [email protected]

Relationship Case Manager (Concierge) Anthony Valentine 704-540-3994 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

SFA - California Branch (Supporting Hawaii & Northern California)

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Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG/Retail) Tonya Powell 704-341-6663 [email protected]

Relationship Case Manager (Concierge) Julia Maroulis 980-308-8752 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

SLS - St. Louis Branch (Supporting Missouri)

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Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Hollywood

Role Name Phone email

Relationship Case Manager (EAG) Jenny Price 315-477-2351 [email protected]

Relationship Case Manager (Retail) Tonya Powell 704-341-6663 [email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Hunter Clark 980-308-8451 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

SPL - Minnesota Branch (Supporting Minnesota and North Dakota)

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Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (Retail/EAG) Loretta Bridenhagen 704-341-6046 [email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Misty Warden 704-540-3981 [email protected]

BRM - Alabama Gulf Coast Branch (Supporting Alabama)

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Underwriting Contacts

Important phone numbers

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Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (EAG) Allison McDonald 980-308-8361 [email protected]

Relationship Case Manager (Retail) Beverly Singleton 980-308-8901 [email protected]

Relationship Case Manager (Concierge) Chris Parra 704-341-6747 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Nicole Cunningham 704-341-6290 [email protected]

CTN - The Carolinas Branch (Supporting North Carolina & South Carolina)

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Underwriting Contacts

Important phone numbers

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Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (EAG) Katie Gordon 704-341-7004 [email protected]

Relationship Case Manager (Retail) Loretta Bridenhagen 704-341-6046 [email protected]

Relationship Case Manager (Concierge) Chris Parra 704-341-6747 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Nicole Cunningham 704-341-6290 [email protected]

JXL - Jacksonville Branch (Supporting Florida)

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Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (Retail/EAG) Loretta Bridenhagen 704-341-6046 [email protected]

Relationship Case Manager (Concierge) Chris Parra 704-341-6747 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Misty Warden 704-540-3981 [email protected]

LAD - Georgia Branch (Supporting Georgia)

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Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (EAG) Katie Gordon 704-341-7004 [email protected]

Relationship Case Manager (Retail) Allison McDonald (A-C, R)

Ronda Klucsarits (D-Q, S-Z)

980-308-8361

704-341-6942

[email protected]

[email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Nicole Cunningham 704-341-6290 [email protected]

MIM - South Florida Branch (Supporting Florida)

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Underwriting Contacts

Important phone numbers

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Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (EAG/Retail) Yeison Osorio 980-495-7922 [email protected]

Relationship Case Manager (Concierge) Nikki Greene 704-341-6343 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Nicole Cunningham 704-341-6290 [email protected]

NSH - Tennessee Branch (Supporting Tennessee)

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Underwriting Contacts

Important phone numbers

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Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (EAG) Sharonda McGill 980-308-8735 [email protected]

Relationship Case Manager (Retail) Sharonda McGill (A-D)

Joseph Ruggiero (E-N)

Allison McDonald (O-Z)

980-308-8735

980-308-8912

980-308-8361

[email protected]

[email protected]

[email protected]

Relationship Case Manager (Concierge) Jacquelyn Brown 704-341-6731 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Misty Warden 704-540-3981 [email protected]

NTM - Texas Branch (Supporting all Texas locations)

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Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (EAG/Retail) Loretta Bridenhagen 704-341-6046 [email protected]

Relationship Case Manager (Concierge) Patricea Taylor 704-341-6745 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Misty Warden 704-540-3981 [email protected]

NWL - South Central Branch (Supporting Louisiana & Mississippi)

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Underwriting Contacts

Important phone numbers

Back to map

Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (EAG/Retail) Yeison Osorio 980-495-7922 [email protected]

Relationship Case Manager (Concierge) Chris Parra 704-341-6747 [email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Nicole Cunningham 704-341-6290 [email protected]

SJN - Puerto Rico Branch (Supporting Puerto Rico)

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Underwriting Contacts

Important phone numbers

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Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management – Team Alamo

Role Name Phone email

Relationship Case Manager (EAG) Katie Gordon 704-341-7004 [email protected]

Relationship Case Manager (Retail) Yeison Osorio 980-495-7922 [email protected]

Relationship Case Manager (Concierge) Saadia Cline

Denita Rivers

704-540-3960

980-308-8737

[email protected]

[email protected]

Manager - Retail & EAG RCMs Demond Orr 704-341-6309 [email protected]

Senior Manager - Concierge RCMs Laura Levy 704-341-6050 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion

RCMs

Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Misty Warden 704-540-3981 [email protected]

TPA - Central Florida Branch (Supporting Florida)

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Underwriting Contacts

Important phone numbers

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Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

Life New Business Case Management

Role Name Phone eMail

Relationship Case Manager Luci Freeman 980-308-8856 [email protected]

Manager Hunter Clark 980-308-8451 [email protected]

Director L. Michelle Kepler 219-384-1086 [email protected]

Head of New Business Brian Sumutka 704-341-6417 [email protected]

Senior Manager Term Conversion RCMs Roger Myers 704-341-6727 [email protected]

Term Conversion RCM Jennifer Michaud 980-308-8812 [email protected]

Preferred Client Partners Group (Supporting all states)

Important phone numbers

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Important Submission Information

Toll Free Phone Number 800-888-9763 Case Status, Administrative Questions

FASTEST way to submit documents Upload to Agent Dashboard/Website

Document Management Center Fax Number 855-266-6819 Apps, Requirements, Delivery Requirements

Document Management Center email Address [email protected] Apps, Requirements, Delivery Requirements

Mailing Address Regular:

P.O. Box 1047, Charlotte, NC 28201

Overnight:

8501 IBM Drive, Suite 150, Charlotte, NC 28262

UnderwritingContacts by team

Alamo - Brenda Armington

Life Underwriting – Team Alamo

Role Name Phone Email

Team 1 – NTM, TPA

Underwriters

Karissa Hayden (704) 540-3956 [email protected]

Chip Lewis (980) 308-8815 [email protected]

Michael Queen (704) 341-6612 [email protected]

Susan Rape (704) 341-6957 [email protected]

Managing Chief Underwriter Brenda Armington (860) 409-1482 [email protected]

Director & Chief Underwriter Nora Bolick (704) 341-6944 [email protected]

Team 2 – MIM, CTN, BRM, JXL,

LAD, NSH, NWL, SJN

Underwriters

Carla Carino (860) 409-1341 [email protected]

Stephen Jennings (980) 308-8847 Stephen,[email protected]

Tonya Shine (704) 341-6695 [email protected]

Randy Urda (980) 308-8852 Randy,[email protected]

Managing Chief Underwriter Brenda Armington (860) 409-1482 [email protected]

Director & Chief Underwriter Nora Bolick (704) 341-6944 [email protected]

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Grand Central - Cheryl Hendrix

Life Underwriting – Team Grand Central

Role Name Phone Email

Team 1 - MNB, BSD

Underwriters

Carol Cyr (860) 409-1417 [email protected]

Andrea Heath (704) 540-3957 [email protected]

Jordan Herrera (980) 495-7944 [email protected]

Paul Kisko (704) 540-3903 [email protected]

Carrie Travieso (315) 477-2186 Carrie [email protected]

Managing Chief Underwriter Cheryl Hendrix (704) 341-7113 [email protected]

Director & Chief Underwriter Nora Bolick (704) 341-6944 [email protected]

Team 2 – SWM, PSR, CVN

Underwriters

Allen Glende (704) 341-6060 [email protected]

Michelle Jimmy (980) 308-8814 [email protected]

Managing Chief Underwriter Cheryl Hendrix (704) 341-7113 [email protected]

Director & Chief Underwriter Nora Bolick (704) 341-6944 [email protected]

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Hollywood - Marsha Johnson

Life Underwriting – Team Hollywood

Role Name Phone Email

Team 1 – LAM, SFA, SEC, SLS

Underwriters

Brandon Donaldson (704) 341-6890 [email protected]

Eliza Hale (980) 308-8268 [email protected]

Lynne Howell (704) 341-6582 [email protected]

Managing Chief Underwriter Marsha Johnson (704) 341-6817 [email protected]

Director & Chief Underwriter Mike Derrig (860) 409-1270 [email protected]

Team 2 – CHO, MIW, OKC, OMH,

PXB, SPL, DEN, KSM

Underwriters

Derek Fairchild (980) 409-1341 [email protected]

Jennifer Georgiou (704) 341-6688 [email protected]

Meghan Hayes (980) 495-7943 [email protected]

Managing Chief Underwriter Marsha Johnson (704) 341-6817 [email protected]

Director & Chief Underwriter Mike Derrig (860) 409-1270 [email protected]

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Patriot - Cheryl Hendrix

Life Underwriting – Team Patriot

Role Name Phone Email

Team 1 – MLO, BLT, HCS, PYC

Underwriters

Tierra Page (980) 308-8844 [email protected]

Loren Stidum (860) 409-1142 [email protected]

Marie Washington (704) 341-6680 [email protected]

Managing Chief Underwriter Cheryl Hendrix (704) 341-7113 [email protected]

Director & Chief Underwriter Nora Bolick (704) 341-6944 [email protected]

Team 2 – PPA, TAR, ARB, WLS

Underwriters

Amy Almeida (980) 308-8777 [email protected]

Joy Francis-Peter (860) 409-1141 [email protected]

Sherika Coad (704) 341-6806 [email protected]

Managing Chief Underwriter Cheryl Hendrix (704) 341-7113 [email protected]

Director & Chief Underwriter Nora Bolick (704) 341-6944 [email protected]

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Concierge

Life Underwriting – Concierge

Role Name Phone Email

Underwriters

Lisa Baxter (704) 341-6006 [email protected]

Suzanne Marshall (704) 341-6567 [email protected]

Tammy Nixon (980) 308-8845 [email protected]

John Silvia (704) 341-6300 [email protected]

Managing Chief Underwriter Ben Brame (704) 341-6455 [email protected]

Director & Chief Underwriter Nora Bolick (704) 341-6944 [email protected]

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Special Risk Team

Life Underwriting – Special Risk Team

Role Name Phone Email

Underwriters

Paid Change Underwriters

Cameron Jennings (704) 341-6496 [email protected]

Karey Johnson (980) 308-8846 [email protected]

Angela Nell (704) 341-6959 [email protected]

Torron Williams (980) 308-8843 [email protected]

Grace Byrd (704) 341-6986 [email protected]

Robin Lopez (7040 341-6984 [email protected]

Director & Chief Underwriter Karen Sweeney (860) 409-1124 [email protected]

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Independent

Life Underwriting – Independent

Role Name Phone Email

Underwriters

Jeremy Buckley (860) 409-1322 [email protected]

Nancy Coe (980) 495-7916 [email protected]

Robert Hamilton (980) 495-7935 [email protected]

Nancy Hoffman (860) 409-1491 [email protected]

Patty Kruse (980) 308-8776 [email protected]

Phil Magaldi (980) 308-8880 [email protected]

John Wray (980) 495-7920 [email protected]

Managing Chief Underwriter George Estelle (980) 308-8804 [email protected]

Director & Chief Underwriter Mike Derrig (860) 409-1270 [email protected]

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Important phone numbers

For immediate assistance, please call (800) 888-9763

Options Department

Option 1 Term Conversion/NB Departments

TC team press 1

New Business Departments press 2, then press 1 for Case Management

or press 2 - Commission

or press 3 - Life Sales Desk

or press 4 - Policy Service

or press 5 - Reg 60

or press 6 - Replacements

Option 2 Paid Change

Option 3 Death Claims

Option 4 Commissions

Option 5 Inforce

Option 6 Reg 60

Option 7 1035/Replacements

E-app Line: 1-855-606-6452, option 3

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