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22 Bd Benoni Goullin 44200 NANTES - FRANCE +33 2 40 18 09 16 [email protected] www.systemplus.fr LG Electronics Display Module Cluster and Infotainment in the Mercedes-Benz A-Class System report by Philippe VANDAR & Audrey LAHRACH April 2019 – Sample REVERSE COSTING® – STRUCTURAL, PROCESS & COST REPORT

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Page 1: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1

22 Bd Benoni Goullin44200 NANTES - FRANCE +33 2 40 18 09 16 [email protected] www.systemplus.fr

LG Electronics Display Module Cluster and Infotainment in the Mercedes-Benz A-ClassSystem report by Philippe VANDAR & Audrey LAHRACHApril 2019 – Sample

REVERSE COSTING® – STRUCTURAL, PROCESS & COST REPORT

Page 2: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 2

Table of Contents

Overview / Introduction 4

o Executive Summary

o Main Chipset

o Block Diagram

o Reverse Costing Methodology

o Glossary

Company Profile 10

o LG Display/Electronics

Teardown Analysis 12

o System Overview

o System Opening

Physical Analysis 22

o Display Modules

Display Cell

Display Electronic Boards

Touchscreen Cell

Touchscreen Board

Backlight Unit

o Electronic Board

Cost Analysis 71

o Accessing the BOM

o Yield Hypothesis (Display Modules)

o Display Cell Cost

o Display Electronic Board BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost (Board BOM + Display Assembly)

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost 117

o Display Electronic Boards Assembly

o Touchscreen Board Assembly

o Electronic Board Assembly

o Cluster Module Assembly

Manufacturer Price 139

o Estimation of the Manufacturer Price

Give us your Feedbacks!

Company services 144

Page 3: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 3

Overview / Introductiono Executive Summaryo Main Chipseto Block Diagramo Reverse Costing

Methodologyo Glossary

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Block Diagram

The block diagram of the Cluster And Infotainment Displays is described in the following schematics:

Page 4: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 4

Overview / Introductiono Executive Summaryo Main Chipseto Block Diagramo Reverse Costing

Methodologyo Glossary

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

The reverse costing analysis is conducted in 3 phases:

Teardown analysis

• Package is analyzed and measured.• The dies are extracted in order to get overall data: dimensions, main blocks, pad number and pin out, die marking.• Setup of the manufacturing process.

Costing analysis

• Setup of the manufacturing environment.• Cost simulation of the process steps.

Selling price analysis

• Supply chain analysis.• Analysis of the selling price.

Reverse Costing Methodology - Components

Page 5: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 5

Overview / Introductiono Executive Summaryo Main Chipseto Block Diagramo Reverse Costing

Methodologyo Glossary

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

The reverse costing analysis is conducted in several phases:

Reverse Costing Methodology

• The initialization of the analysis

Pictures of the elements to be studied.

Identification of the components.

• Description of the material in the “SYScost+” software

Creation of an “estimation project” of the studied board with SYScost+ software.

Construction of the Bill of Material (BOM).

• Assessing the material

Searching for the price of each reference among distributors and manufacturers.

Assessing the cost of the PCB and of the unaccounted references (unknown by distributors)

The BOM is valued with SYScost+ : price simulation according to the requested quantities.

• Assessing the assembling and test phases

Assembly and test lines are modeled with the SYScost+ software.

The assembly and tests costs are estimated.

• Production cost & selling price

Estimation of the production cost & selling price.

• Report

A report is edited.

SYS.cost+©, is a software tool developed by SYSTEM PLUS CONSULTING to calculate the cost of electronic boards. More information on the software can be found at www.systemplus.fr.

Page 6: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 6

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis o System Overviewo System Opening

Physical Analysis

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

System Opening

Page 7: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 7

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis o Display Modules

o Display Cellso Display Boardso Touchscreen Cello Touchscreen Boardo Backlight Unit

o Electronic Board

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Synthesis Assembly of Display on Touchscreen

Touchscreen assembled on main glass substrate Overview with Display©2019 by System Plus Consulting

Polymer film Color Filter Glass

TFT Glass

Polymer film

Polarizer

Polarizer

OCA

Touchscreen Glass substrate

Main Glass Substrate(Cover Glass)

OCA

Cross-Section axis

Display Cell

Touchscreen Cell with Cover Glass

Page 8: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 8

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis o Display Modules

o Display Cellso Display Boardso Touchscreen Cello Touchscreen Boardo Backlight Unit

o Electronic Board

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Electronic Board – Top Side – Global View

Page 9: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 9

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis o Display Modules

o Display Cellso Display Boardso Touchscreen Cello Touchscreen Boardo Backlight Unit

o Electronic Board

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Electronic Board – Top Side – Main Components Identification

Page 10: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 10

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Touchscreen Panel Cost Results

Page 11: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 11

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Touchscreen Cell Cost Results

Page 12: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 12

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Display Modules Cost

Page 13: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 13

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

PCB Cost - Electronic Board

Page 14: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 14

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

PCBs Cost – Electronic Board

Page 15: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 15

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Page 16: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 16

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Results calculated by IC Price+ Software for the circuit:

Page 17: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 17

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

BOM Cost – Electronic Board (1/3)

Page 18: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 18

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

BOM Cost – Electronic Board (2/3)

Page 19: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 19

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

BOM Cost – Electronic Board (3/3)

Page 20: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 20

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

o Assessing the BOM

o Yield Hypothesis (Display

Modules)

o Display Cell Cost

o Display Electronic Board

BOM Cost

o Touchscreen Cell

o Touchscreen Board

o Backlight Unit

o Total Display Modules Cost

o Electronic Board (BOM Cost)

o Housing Cost

o Complete BOM Cost

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

BOM Cost – Cluster Housing

Page 21: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 21

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

Manufacturing Process Flow & Cost

o Assessing the Added-Value

o Display Electronic Boards

Assembly

o Touchscreen Board Assembly

o Electronic Board Assembly

o Cluster Module Assembly

Manufacturer Price Analysis

Related Reports

About System Plus

Manufacturing Cost Breakdown

Page 22: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 22

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

Estimation of the Manufacturer Price

Page 23: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 23

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

MARKET AND TECHNOLOGY REPORTS - YOLE DÉVELOPPEMENT

MEMS & SENSORS• Status of the MEMS Industry

Related Reports

REVERSE COSTING ANALYSES - SYSTEM PLUS CONSULTING

MEMS & SENSORS• LG LA080WV3 – 8-inch Display with Touch Panel for Car Navigation• Oculus Rift Virtual Reality Head-Mounted Display• HTC Vive Virtual Reality Head-Mounted Display

Page 24: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 24

COMPANYSERVICES

Page 25: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 25

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

o Company services

o Contact

Business Models Fields of Expertise

Custom Analyses(>130 analyses per year)

Reports(>60 reports per year)

Costing Tools

Trainings

Page 26: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 26

Overview / Introduction

Company Profile & Supply Chain

Teardown Analysis

Physical Analysis

Cost Analysis

Manufacturing Process Flow & Cost

Manufacturer Price Analysis

Related Reports

About System Plus

o Company services

o Contact

Contact

www.systemplus.fr

NANTESHeadquarter

FRANKFURT/MAINEurope Sales Office

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TOKYOYOLE KK

GREATER CHINAYOLE

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Headquarters22 bd Benoni Goullin44200 NantesFRANCE+33 2 40 18 09 [email protected]

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Mavis WANGTAIWANT :+886 979 336 [email protected]

Page 27: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

ORDER FORMPlease process my order for “LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class” Reverse Costing® –Structure, Process & Cost Report Ref: SP19461

Full Structure, Process & Cost Report : EUR 3,990* Annual Subscription offers possible from 3 reports, including this

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REVERSE COSTING® – STRUCTURE, PROCESS & COST REPORTLG ELECTRONICS CLUSTER DISPLAY MODULE IN MERCEDES-BENZ A-CLASS

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Page 28: LG Electronics Display Module · 2019-05-07 · ©2019 by System Plus Consulting | LG Electronics Cluster and Infotainment Display Module in the Mercedes-Benz A-Class 1 22 Bd Benoni

1.INTRODUCTIONThe present terms and conditions apply to the offers, sales and deliveries of services managed by System PlusConsulting except in the case of a particular written agreement.Buyer must note that placing an order means an agreement without any restriction with these terms and conditions.

2.PRICESPrices of the purchased services are those which are in force on the date the order is placed. Prices are in Euros andworked out without taxes. Consequently, the taxes and possible added costs agreed when the order is placed will becharged on these initial prices.System Plus Consulting may change its prices whenever the company thinks it necessary. However, the companycommits itself in invoicing at the prices in force on the date the order is placed.

3.REBATES and DISCOUNTSThe quoted prices already include the rebates and discounts that System Plus Consulting could have granted accordingto the number of orders placed by the Buyer, or other specific conditions. No discount is granted in case of earlypayment.

4.TERMS OF PAYMENTSystem Plus Consulting delivered services are to be paid within 30 days end of month by bank transfer except in thecase of a particular written agreement.If the payment does not reach System Plus Consulting on the deadline, the Buyer has to pay System Plus Consulting apenalty for late payment the amount of which is three times the legal interest rate. The legal interest rate is thecurrent one on the delivery date. This penalty is worked out on the unpaid invoice amount, starting from the invoicedeadline. This penalty is sent without previous notice.When payment terms are over 30 days end of month, the Buyer has to pay a deposit which amount is 10% of the

total invoice amount when placing his order.

5. OWNERSHIPSystem Plus Consulting remains sole owner of the delivered services until total payment of the invoice.

6.DELIVERIESThe delivery schedule on the purchase order is given for information only and cannot be strictly guaranteed.Consequently any reasonable delay in the delivery of services will not allow the buyer to claim for damages or tocancel the order.

7.ENTRUSTED GOODS SHIPMENTThe transport costs and risks are fully born by the Buyer. Should the customer wish to ensure the goods against lost ordamage on the base of their real value, he must imperatively point it out to System Plus Consulting when theshipment takes place. Without any specific requirement, insurance terms for the return of goods will be the carriercurrent ones (reimbursement based on good weight instead of the real value).

8.FORCE MAJEURESystem Plus Consulting responsibility will not be involved in non execution or late delivery of one of its dutiesdescribed in the current terms and conditions if these are the result of a force majeure case. Therefore, the forcemajeure includes all external event unpredictable and irresistible as defined by the article 1148 of the French CodeCivil?

9.CONFIDENTIALITYAs a rule, all information handed by customers to system Plus Consulting are considered as strictly confidential.A non-disclosure agreement can be signed on demand.

10.RESPONSABILITY LIMITATIONThe Buyer is responsible for the use and interpretations he makes of the reports delivered by System Plus Consulting.Consequently, System Plus Consulting responsibility can in no case be called into question for any direct or indirectdamage, financial or otherwise, that may result from the use of the results of our analysis or results obtained usingone of our costing tools.

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