leveraging social media for online organizing & advocacy

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(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION Leveraging Social Media for Online Organizing & Advocacy Alan Rosenblatt, Ph.D. arosenblatt@americanprogressaction .org Twitter: @CAPAction and @DrDigipol Facebook.com/ AmericanProgressAction Facebook.com/DrDigipol

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Page 1: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Leveraging Social Media for Online Organizing & Advocacy

Alan Rosenblatt, Ph.D.

[email protected]

Twitter: @CAPAction and @DrDigipol

Facebook.com/AmericanProgressAction

Facebook.com/DrDigipol

Page 2: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

What tools should we use to reach our audience?

Page 3: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Email No Longer King

• Across US, Europe, Australia, and Japan, 279.5 million people use email (August 2009)• Up 21% since August 2008

• 301.5 million use social networks (August 2009)• Up 31% since August 2008

• Email use may be on the rise, but it is falling further behind social networks everyday

Wall Street Journal, Oct. 12, 2009

Page 4: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Email v. Social Media

Email

Social

Media

Page 5: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Implications for Organizing & Advocacy

• If you are not using social media in addition to email, your messages will• Not reach your audience, at best• Anger your audience, at worse

• Online campaign tools are in the hands of your audience and they are often better using them than you

• If you anger your audience by not respecting there preferred communication channel, you risk counter campaigns

Page 6: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

CAP/Action uses social media

• Goal: Get our ideas into the hands of people with influence

• How: Use Twitter, Facebook. Email, Phone, etc. to distribute our reports, videos, and actions to press, policymakers, bloggers, advocacy organizers, & social network influential's

• Tactics:• Recruit the right audience• Create reciprocal and reinforcing relationship• Package message accessibly: video, photos, short essays,

easy actions

Page 7: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Live Tweeting From Afghanistan ElectionBrian

@Katulis live Tweets

from Afghanistan

Expert Source

@CAPAction

Retweets

OrganizationAmplifies

Network Influentials

Policymakers

Social Networker

s

Online Organizer

sBloggers

Policy Profession

alsPressTraditional

Influentials

@DrdigipolRetweets

@MattYglesias

Retweets

@LarryKorbRetweets

CAP StaffAmplifies

Page 8: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Leveraging Blogs

• Commenting on articles• Posting guest articles

• Op-Eds• Guest blog posts

• Diaries and blog communities• Pitching stories

• To mainstream media• To bloggers

Page 9: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Leveraging Social Web

• Social Networks• Facebook (Growing older audience)• MySpace (Gathering pace for workers)• Twitter (27 million, where the influentials are)

• Social Media• YouTube• Flickr• Eventful

• Advocacy• Act.ly (Twitter petitions)• ThePetitionSite.com

Page 10: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Leveraging Social Media

• Tools to manage your programHootSuite.com – team workflow, stats, schedule

tweets, brand monitoring,Tweetdeck.com – organize your views (desktop

application)

• Measuring your influenceBit.ly – Measuring click throughsTwitalyzer.com – channel and brand influence

• Managing your Twitter followersTwellow.com – Mutual and non-mutual friends

• Search – Identifying hashtags and influentialsSearch.Twitter.com

Page 11: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Twitter Hashtags – Reaching beyond your followers• Ideology

• Progressives - #p2 #topprog #tpot #rebelleft• Conservatives - #tcot #tlot

• Issues• Employee Free Choice Act - #efca• Climate/Energy - #green• Health Care Reform - #hcr

• Actions• Digging - #digg

• Cross-conversations• Cross-ideology - #topprog #tcot (#tlot)• Targeted actions - #digg #p2

• Make up your own hashtags (Events, Issues)

Page 12: Leveraging Social Media for Online Organizing & Advocacy

(c) 2009 Center for American Progress Action Fund, All Rights Reserved | AMERICANPROGRESSACTION.ORG | PROGRESS THROUGH ACTION

Leveraging Social Media for Online Organizing & Advocacy

Alan Rosenblatt, Ph.D.

[email protected]

Twitter: @CAPAction and @DrDigipol

Facebook.com/AmericanProgressAction

Facebook.com/DrDigipol