LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT

NEEDSTURIDI BIN MAT

Principal Assistance Secretary

MINISTRY OF ENERGY, COMMUNICATIONS AND MULTIMEDIA MALAYSIA

APT Regional Forum for ICT Experts in South-East Asia: Meeting the Challenges on Digital Gaps Approaching e-Government, 4-5 February 2004, Jakarta, Indonesia.

Introduction

ICT Policy Strategy

Development of Broadband Initiatives

Conclusion

Content

LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT NEEDS

Changing Economic Structure

Time

Living Standards

1957- 1975Agricultural Wave

Industrial wave1976-1995

Information and

Knowledge Wave

1996-2xxx

Three Waves of Economic Change

• Access to Access to informationinformation

• ICT as a sector ICT as a sector and information and information as a commodityas a commodity

• Culture of life long Culture of life long learning and learning and innovationinnovation

• Value creating Value creating knowledge knowledge products and products and servicesservices

Vision of K-Malaysia 2020Vision of K-Malaysia 2020

Social

Eco

no

mic

2020

• United, moral and United, moral and ethical societyethical society

• Sustainable quality of Sustainable quality of lifelife

• Competitive Competitive Knowledge Knowledge EconomyEconomy

People are Integral

Informatio

n and Communication

Technology as an Enabler

Information Society

Knowledge Society

Values-based Knowledge Society

Note: Development is non-linear

Embracing the New Economy

The MSC initiative started in 1996. To jumpstart the MSC the Government implemented the flagship Applications that will transform both business as well as Govt.Business through encouragement of e - commerceGovt. through various e-government applications which are now at various stages of rolling out

E-Commerce

Telehealth

Smart Schools Multipurpose Card

R&D Cluster

Electronic Government

Technopreneur DevelopmentWorldwide Manufacturing Web and Borderless Marketing

Flagship Applications To Jumpstart & Accelerate

Development Of MSC

Environmental Flagship

Developmental Flagship

Introduction

ICT Policy Strategy

Development of Broadband Initiatives

Conclusion

Content

LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT NEEDS

Technology Policy and the New Economy

Technology policy is critical for the development of the ICT industry

Malaysia started early when we introduced the Cyberlaws in 1996, meant to provide the appropriate legal framework for the development of the Communication and Multimedia.

Since then some new developments have taken place and one can categorize the policy and regulatory framework to match the development of components of the value chain.

Principles of Enabling Legislation

Key Elements

Transparency

Less rather than more regulation

Flexibility and generic orientation

Industry self regulation

Technology neutral

Service focus

Existing Cyberlaws

1. The Computer Crimes Act 1997

2. The Copyright (Amendment) Act 1997

3. The Telemedicine Act

4. Digital Signature Act 1997

5. The Communications & Multimedia Act 1998

Purpose

Covers offences relating to misuse of computers.

Scope of Copyright protection widened to cover communications to public through wire or wireless means.

To facilitate the practice of Telemedicine

To regulate the use of Digital signatures and provide its legal status for electronic transactions.

To regulate and facilitate the development of converging communications and multimedia industry.

Cyberlaws As Instruments Of Governance

Three New Acts

Electronic Transactions Act (ETA) Law of general applications that provides the necessary legal

certainty for e-transactions

E-Government Activities Act (EGA) Law that enables the removal of all procedural and

administrative impediments for E-Government activities

Personal Data Protection Act aims to built consumer trust and confidence in the handling of

their personal data both on-line and off-line. Businesses must be able to assure consumers that the

information that they provide especially personal information send over the Internet to vendors while browsing, making inquiries or purchasing products etc. are adequately protected and their privacy rights are not infringed.

Ten Policy Objectives of CMA 1998

Creating a global hub

Building a new civil society

Nurturing local content and culture

Giving priority to people

Nurturing user confidence in the new sector

Promoting access and equity

Growing applications service markets

Allocating resources efficiently

Developing sector capabilities

Providing secure and safe networking

Self Regulatory Forums

CONSUMERSCONSUMERS

ConsumerForum

ContentForum

AccessForum

TechnicalForum

• Established • Service quality;• Complaints handling

• Established• Content standards

• To be established• Choice of service

providers; • Service reach; • Cost of service

• To be established• Standards;• Interoperability

Among key achievements from the introduction of the Act so far are as

follows: Clear policy objectives Clear policy objectives

Supportive Cyber laws Supportive Cyber laws

Easy licensing with introduction of class category Easy licensing with introduction of class category

USP fund USP fund

Dynamic cellular market Dynamic cellular market

Generally there are 3 major policy areas we are looking at now namely

Stimulating the development of the Communications and Multimedia industryStimulating the development of the Communications and Multimedia industry

Policies to widen access and bridge the digital dividePolicies to widen access and bridge the digital divide

Policies on security to build trust and confidence in e-transactionsPolicies on security to build trust and confidence in e-transactions

Introduction

ICT Policy Strategy

Development of Broadband Initiatives

Conclusion

Content

LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT NEEDS

InfrastructureThe most critical infrastructure is the network infrastructure since information as well as knowledge needs to be communicated. All flagship applications are networked based. Network has to be ubiquitous to derive optimum benefits to organizations and society.Network penetration is still low, with internet penetration only about 11% of population. Broadband (bandwidth for data & voice more than 128 kbps) is less than 1%.

NETWORK PENETRATIONNETWORK PENETRATION

Fixed lines per 100 population (teledensity)

19 30 50

Internet usersper 100 population

KPICURRENT LEVEL (M’SIA)2003

CURRENTCURRENTWORLD WORLD CLASS LEVELCLASS LEVEL

11.3 2525

TARGET (MP-8) 2005

Mobile subscriber per 100 population

41.3 50*70

* PROJECTION

0

5

10

15

20

25

% 19.29 13.3 9.15 6.13 0.12 0.08 0.05 0.02

South Korea Hong Kong Taiwan Singapore China MALAYSIA Thailand India

Broadband Penetration Rates (%) Among Selected Broadband Penetration Rates (%) Among Selected Asian Countries In 2002Asian Countries In 2002

Source: Frost & Sullivan

Why broadband?In the context of the development a knowledge-based society and economy Pre-requisite for high-speed info-communications

access New benchmarks on national infrastructure and

country competitiveness Expansion of Multimedia Super Corridor (MSC)

nationwide Rollout of e-government and other flagship

applications Potential for bridging the digital divide hence the

knowledge divide

Strategies for Broadband Rollout

Government formulating National Broadband Plan encompassing:Regulatory FrameworkDemandSupply IncentivesFocal Point

Short-term Strategy

Initial government intervention to catalyse increase demand and supply of broadband by Boosting-up broadband take up by identified sectors

to increase demand Stimulating the rollout of broadband infrastructure

among service providers to increase supply

Until a 5% broadband penetration is achieved

Countries like Korea, Australia, Sweden, France and UK have adopted a similar strategy

Key Drivers of Broadband in Malaysia (1/2)

MSC Flagship Applications Electronic Government (rollout - about 20,000

sites) Smart Schools Telehealth – linking hospitals and clinics

throughout the country Government Multipurpose Card (GMPC) or MyKad

e-CommerceEducation – distance e-learning, video conferencing

Key Drivers of Broadband in Malaysia (2/2)

R&D – IHLs and Research Institutes

Local Administration & other government institutions

Entertainment Industry (VOD, Video streaming)

Telecentres – residential, community centres

Connecting Communities Programme

Community Network

Government Departments- Federal- State- District

EG * Network

Schools School Net Network

Universities & Research Institutions

Malaysia Research & Education Network (MyREN)

Trade Facilitation DagangNet

Hospitals and clinics Telehealth Network

Internet Community Centres & General Public

ADSL, Wi Fi, ISDN And VSAT

ADSL- Asymmetrical Digital Subscriber Line Wi Fi - Wireless Fidelity ISDN - Integrated Switched Digital Network VSAT- Very Small Aperture Terminal

Focus on a specified community groups

Introduction

ICT Policy Strategy

Development of Broadband Initiatives

Conclusion

Content

LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT NEEDS

Conclusion

Need to provide right policy to encourage smooth implementation of e-Government and other ICT initiativesNeed greater efforts to stimulate the development of broadband initiativesNeed to promote ICT awareness and education to all levels of society in order to bridge the digital divide

Thank You

Ministry of Energy, Communications and Multimedia,Malaysia

http://www.ktkm.gov.my

E-mail: turidi@ktkm.gov.my