leveraging directional media to fuel local commerce (street fight summit west 2013)
DESCRIPTION
From Mark Ugar, VP Business Development, YP.TRANSCRIPT
Leveraging Directional Mediato Fuel Local Commerce
Merging Digital Platform & Sales Reach
• $1B in digital & mobile revenue
• California-based tech organization • Developer of YP.com℠ site and YPmobile®
products.
• Network of 300+ online and mobile publishers
• $2B in print revenue
• Relationships with merchants
• Nationwide sales force
• Go-to-market systems and processes
$3B in multi-media revenue
#21 on Ad Age’s U.S. Media List
Top 50 digital global media company
Mobile / Digital platform focus
3K+ local media consultants
600,000 advertisers
Revenue and advertiser metrics are based on internal data
®
Our Mission
Estimated annual commercial transactions associated with searches on YP℠ Properties and across the YP℠ Local Ad Network
$200B+ Driven by Directional Media Platforms
Helping Local Businesses and Communities Grow
Industry Challenge: Eliminating Friction
Help consumersget stuff done
Help businesses grow &retain customers
Inefficient interactions driving distance in the process
• Consumer media is fragmented• Pricing models are varied and complex• Merchants bombarded with ad sales pitches• ROI is difficult to determine• Ad products primarily click and call driven• Unbalanced focus between consumers & advertisers
Need to establish better connections for consumers and advertisers.
Solving the Friction Problem & Enabling Connections Requires A Combination Of Assets…
TECHNOLOGY
CONSUMERREACH
SALESPRESENCE
ADVERTISINGSERVICES
Consumer Reach: Scale & Engagement
OrganicYP.com℠ site, YP℠ apps
YPmobile® web & YP℠ print directory
• 2.6 billion annual print and online searches
• 40M+ monthly uniques for YP.com℠ site and 20M+ for YPmobile® properties
• 120M print books distributed
Mobile Display YP℠ Local Mobile Display Network
• 150+ mobile app publishers across three mobile platforms and nine app categories
• Over 1B monthly impressions that reach 156M monthly unique users
SearchYP℠ Local Ad Network
& SEM
• Over 300 publishers and 60M monthly unique online visitors across the YP℠ Local Ad Network
• Search Engine Marketing for exposure to Google, Bing search results
+ over 300 others
Over 150 display publishers
Metrics are based on internal data
Advertising Services: Span the Life Cycle
• Digital & Mobile Advertising‒ YP.com℠ and YPmobile® ad distribution across the
YP℠ Local Ad Network ‒ SEM (YPconnect)‒ SEO‒ Online & Mobile websites‒ Display‒ Online Presence Management‒ Coupons
• Print Advertising‒ YP℠ print directories‒ Direct Mail (Digital Express)
BE FOUND GET LEADS CONNECT MANAGE
Helping consumers find your business
Generating leads for your business
Engaging with your potential customers
to drive sales
Managing & growing your customer relationships
Core Advertising Services Emerging Services
New capabilities to address consumer & advertiser needs
Sales Presence: Local Online Advertising is Sold, Not Bought
3K+ media consultants
365days of presence
Trusted advisors to
local businesses
Establishedwithin
communities nationwide
®
Technology: A Critical Competency
Consumer Platform
Search, Business Data, Personalization, Ssocial
Ad Delivery Platform
Traffic Acquisition, Publisher Mgmt, Ad Serving, Targeting
Platform Data ServicesInstrumentation, collection, processing, mining, analytics, reporting
Advertiser Platform
Self Service, Call Cloud, Content Mgmt, Reporting
Platform InfrastructureNetwork, security, sysadmin, storage, DBA, monitoring, operations
YP Has Become…Mobile…Since 2008
42%Total mobile local searches across YP properties in 2012
Top Ranked AppsTop 50 on Apple and Android in Travel Category
Over 300,000 menus Nearly two million menu views by iPhone and Android users each month
350M+ ad revenue associated with mobile; second highest in the industry per IDC
300+Mobile publishers in the YP Local Ad Network
38% SEM spend to mobileHighest in the industry
100 millionCalls made to a business using the YP app in 2012
3 calls every secondMade to a business on the YP app
100% Click Growth Clicks on paid listings accessed on mobile devices
Mobile …Fully Integrated for Local Advertisers
Wherever Consumers Need Local Information Driving Mobile Commerce Connecting Advertisers to
Consumers
When it Matters Most….
2010 2011 2012 -
50
100
150
200
250
300
350
400
450 Web/OtherMobile
10%
25%43%
Year-over-year Growth Total Clicks: +43% Mobile Clicks: +261%
Year-over-year Growth Total Clicks: +21% Mobile Clicks: +106%
Clic
ks o
n Y
P L
oca
l Ad
Ne
two
rk (
mill
ion
s)℠
Source: YP Internal Analytics
New Customer Opportunity for Local Businesses to Engage with Consumers
Clicks on YP℠ Local Ad Network
Mobile Local Search Behaviors Are Changing Mobile Being Used Where the Ad Dollars
ExistBehaviors around mobile local search are changing with the increased adoption of smartphones and tablets. Evidence of this includes search in categories not related to proximity or urgency, factors that often lead to a mobile search.
Banner Display Click Through Rate (CTR) by Proximity to a Business Destination
Data from geo-targeted YP℠ Local Mobile Display Network recently uncovered that the closer users are to a business, the more likely they are to click on a mobile banner ad for that business. However, there is a “sweet spot” about 1-2 miles that yields the highest engagement.
Source: YP Internal Analytics
Summary Thoughts
NEED TO ELIMINATE FRICTION Make is easy for consumers to connect with advertisers
KEY ASSETS FOR SUCCESS Consumer Reach: Engagement and scale are critical Sales Presence: Local advertising is sold, not bought Advertising Services: Must Span the Life Cycle Technology: Critical Competency
CONSUMERS ARE GOING MOBILE FOR LOCAL SEARCH
The Local Commerce Opportunity Continues to Grow…
THANK YOU