leveraging data to engage citizens and drive innovation
DESCRIPTION
Socrata helps public sector organizations improve transparency, citizen service, and data-driven decision-making using Open Data. Our user-friendly solutions deliver data to governments trying to reduce costs, to citizens who want to understand how their tax dollars are used, and to civic hackers dedicated to creating new apps and improving services.TRANSCRIPT
Leveraging Data to Engage Citizens and Drive Innovation
Thom Robbins
@trobbins
Why Open Data?
Improves Transparency
Builds Public Trust
Strengthens Citizen Engagement
Reduces Operating Costs
Supports Data-Driven Decisions
Promotes Economic Activity
Why Open Data?
The ROI of Open DataReasons Why Open Data and Mobile Platforms Are Vital for Our Future
Adults who use the Internet increased
from 46 to 82 percent
Adults who own a cell-phone
increased from 53 to 88 percent.
70 percent of Americans access
high-speed Internet from home, up from 5 percent.
Half of Americans own smartphones.
Forbes predicts urban populations will "accelerate to 60 percent before
2025, globally.
Access to real-time information has become a major component to healthy people, healthy economies, and a healthy world. SOURCE: http://www.huffingtonpost.com/lisa-abeyta/three-reasons-why-open-
da_b_5572317.html
AppCityLife apps help 6k new Albuquerque transit passengers
Over 20k users access the mobile app for real-time tracking of buses throughout the city, and to receive push notifications
Global summits, like those hosted by New Cities Foundation, foster ideas, technologies, and innovations between sectors and leaders
NextDrop integrates Open Data with mobile to solve water problems which affect 3m around the globe
Albuquerque reduced calls to 311, which are billed at $1.86 per call
They estimate $548K in savings in two years since smartphones and supporting technologies were added to open data initiatives
Open Data Creates Convenience
Open Data Raises Quality Of Life
Open Data Saves Money
Scattered spreadsheets and PDFs online
Clumsy custom web apps
Basic catalog of downloadable files (CSV, XLS, SHP, ZIP, PDF)
Expensive custom web apps
Manual data publishing
Interactive data tables, basic data visualizations (charts & maps), social sharing,
Consumer-style web experiences
Consumer style experiences
Apps, mashups, dashboards, data-driven storytelling
Custom APIs and developer docs
Automated data publishing, federation and distribution
Web and mobile experience design
Data for fact-based decisions and performance
Embedded data experiences
Crowd-sourced data: human sensor network
Plug-and-play apps
Real-time data ecosystems and industry exchanges
Internal data collaboration hubs
The Open Data Continuum Gain Value as Your Data Program Grows
LEVEL 1Status Quo
LEVEL 2The Catalog Phase
LEVEL 3Basic Interactive Experience
LEVEL 4Full Open Data Experience
LEVEL 5Experience the Ecosystem
LEVEL OF DATA MATURITY
Why Open Data?
Open Data a Boonfor Entrepreneurs
Forrester Research
Open Data Plays a
Key Role in
Advancing Better
Governance.
Big Data Makes Organizations Smarter, but Open Data Makes Them Richer.
MCKINSEY GLOBAL INSTITUTE REPORT
$3 trillion a Year in Value Can
Be Unlocked Through Smarter
Use of Open Data.
Why Open Data?
When we break down
bureaucracies…we open new
doors for our constituents.
San Francisco Moves City’s Data to the Cloud for Easier Access
Mayor Walsh
Opens Up More of
Boston’s City Data
Rahm Emanuel,
Mayor, City of
Chicago
This year will be a new step, not just in Los Angeles... but we hope it will be the example for the country in what open, transparent government looks like....Eric GarcettiMayor, City of Los Angeles
Why Open Data?
Hawaii becomes second most improved state in providing online access to government spending in 2013.
Open government provides a path for more trust and engagement… governments have been challenged to do better, and now they can.
Data.CT.gov will make vast
amounts of data – data that was
previously hard to find – easily
accessible…and spur a new level
of innovation and collaboration
in our state.Daniel P. Malloy,
Governor, State of Connecticut
Making raw data more easily
available to the public…will
empower our citizens to
improve government
processes.
Pat Quinn,
Governor, State of Illinois
Gavin Newsom, Lt. Governor, State of California
Why Open Data?Transparency enables accountability and strengthens public trust.Toni Preckwinkle, Board President, Cook County, Illinois
Los Angeles County posts
restaurant health grades on
Yelp to promote food safety
and data transparency
King County Turns to Apps to Build the Future of Open DataNBC News, KING 5 TV
In Montgomery County,
an award-winning suite of
online services has cracked
government wide open.
Why Socrata?
Seattle-based software-as-a-serviceprovider with a global presence
Founded in 2007
World-leader in open data and government performance management
Focused exclusively on democratizing access to public data to:
Improve citizen engagement Increase transparency Drive innovation Make data-driven decisions
Socrata Overview
SolutionsOpen
Data Ecosystem
Socrata Open Connectors™
Open Data™Apps Marketplace™
Open Performance™
Data Discovery & Exploration
Chart & Map Visualizations Publishing Workflow Data Federation & Sharing
Financial Transparency Suite
Government Admin Suite
Citizen Engagement Suite
Civic Apps Ecosystem
Performance Dashboards
Guided Goal Composer Drag-and-Drop
Report Builder PerformanceStat
MethodologyDATA ACCESS LAYER
Open Data API Query Engine Search Geocoding Analytics
Data Cloud™API
Foundry™Open Data
Developer Network™
Global Leadership5 Continents and 100% Customer Retention
U.S. Customer Leadership
Federal State City City County OtherWhite House Hawaii Chicago New York San Mateo USAID
Medicare California Seattle Las Vegas Cook World Bank
HHS Texas San Francisco Burlington King United Nations
CDC Washington Los Angeles Somerville Montgomery Gates Foundation
Data.gov Maryland Edmonton Raleigh Alameda Large Global Presence
CFPB Colorado Atlanta Nashville Prince George’s
EPA Indiana New Orleans Richmond Strathcona
Energy Star New York Dallas Cambridge
The State & Local Government Standard
State State City (>750k) City (>250k) City (<100k) CountyHawaii Texas New York Oakland Albany San Mateo
Washington Illinois Los Angeles Las Vegas Burlington Cook
Oregon Indiana Chicago Providence Somerville King
California Michigan Dallas Salt Lake City South Bend Montgomery
Montana New York San Francisco Raleigh West Sacramento Alameda
Colorado Maryland Austin Nashville Cambridge Prince George’s
Oklahoma Connecticut Baltimore Richmond West Hollywood Strathcona
Missouri Vermont Boston Gainesville Culver City
Scalability
100,000+
Datasets
250% Annual Growth in Volume
of Data Served
1,000% Annual Growth in API Calls
250 Million Citizens Served
50 Million Pageviews Per Month
Working with SocrataGain Insight from our Customers
“We like Socrata's innovative view of always improving what we have, and looking forward to anticipate what we want next.”
“Socrata's team is transformational. They are helping to transform government by removing barriers to transparency.”
“Socrata offers more than just technology. It offers a strategy and all kinds of support. It’s not just a product, it’s a whole philosophy.”
Victoria LewisProject Manager
Montgomery County
Wally RogersE-Gov Manager
State of Oregon
Gail RoperCIO
City of Raleigh
Innovation Through Community
User Groups
Thought Leadership
Local Community
Events
Customer Summits
Multi-Lingual Capabilities11 Languages and Growing
English Spanish French Italian Hindi Russian
Chinese Portugues
e Romanian Dutch Catalan
Leader in Open Data Policy DevelopmentEssential tool in long-term effectiveness
We support development of policies, including:
1. Executive Orders
2. Internal Regulations
3. Legislative Actions
4. Resolutions & Charters New policies can spur, strengthen
and sustain open data programs Socrata leverages latest
and international best practices from real world experience
Trusted
12xGrowth in Apps Built on Socrata
50 MillionPageviews per Month
100k+Managed Customer Datasets Worldwide
1/3of U.S. States
90%of U.S. City Programs
Open Data Customer Leadership
Federal State City City County Worldwide
White House Hawaii Chicago New York San Mateo USAID
Medicare California Seattle Las Vegas Cook World Bank
HHS Texas San Francisco Burlington King United Nations
CDC Washington Los Angeles Somerville Montgomery Gates Foundation
Data.gov Maryland Edmonton Raleigh Alameda South America (1)
CFPB Colorado Atlanta Nashville Prince George’s Europe (7)
EPA Indiana New Orleans Richmond Honolulu Australia (4)
Energy Star New York Dallas Cambridge Strathcona Africa (3)
Socrata Customers Set the Standard
State Program Innovation
Award
Digital Government Achievement
Award Bloomberg Mayor’s
ChallengeState Technology
Innovator Award
Digital Cities Award
Digital Counties Award
Alameda County, CAMontgomery County, MDSnohomish County, WA
King County, WA
City of ChicagoState of HawaiiState of Michigan
BostonSeattleAustin
ChicagoBaltimoreRaleigh State of Oregon
Proven Success MethodologyMore Than Just Technology
Tier 1 multi-tenant cloud infrastructure
Geographically dispersed data centers with failover/redundancy
Full compliance with FISMA and 508 standards
Continuous upgrades and enhancements
FedRamp in progress
Industry leading Open Data Success Methodology
Standardized six-step deployment methodology
Refined from the experience of hundreds of deployments
Infused with knowledge sharing from open data innovators
The most experienced implementation staff
4-6 week deployment cycle
Fully branded and styled sites
Variety of site template options
Defined promotion, launch, and adoption plan to accelerate time-to-value
Robust Platform
Proven Methodology
Rapid Deployment
Proven Success MethodologyOngoing Education and Value-Add
Dedicated support staff 24 x 7 x 365 support Customer support
website and knowledge base
98.2% support ticket satisfaction
Continuing education through Socrata University
Peer-to-peer best practice sharing
Customer advisory councils and customer summits
Monthly customer-driven webinars and roundtables
Largest and most vibrant partner ecosystem
Cumulative advantage of the world’s largest open data community
Leadership in developing data standards
Socrata app portfolio App store and
connectors 100% customer
retention
Support & Education
Innovative Community
Exponential Value
Thank You!
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