let patients help note my improve health and care branding · np2012_d1.csv . the iom itself says...

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“e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com/ePatientDave LinkedIn.com/in/ePatientDave [email protected] Let Patients Help Improve Health and Care 1

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Page 1: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

“e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com/ePatientDave LinkedIn.com/in/ePatientDave [email protected]

Let Patients Help Improve Health and Care

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Note my branding

Page 2: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

How I came to be here •  High tech marketing •  Data geek; tech trends; automation •  2007: Cancer discover & recovery

•  2008: E-Patient blogger

•  2009: Participatory Medicine, Public Speaker

•  2010: full time

•  2011: international

Page 3: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

“It can be argued that the largest yet most neglected health care resource, worldwide, is the patient…”

Page 4: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

e-Patients.net founder Tom Ferguson MD 1944-2006

Equipped Engaged Empowered Enabled”

Doc Tom said, “e-Patients are

Page 5: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

JAMIA, 1997

Page 6: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Pt of future

Page 7: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships
Page 8: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Me? An indicator of the future??

•  Who’s getting online: –  1989: Me (CompuServe sysop) –  2009: 83% of US adults (Pew)

•  Who’s romancing online: –  1999: I met my wife (Match.com) –  2009: One in eight weddings

in the U.S. met online –  2011: One in five couples

met online

Page 9: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

The Engaged Patient 12 items in my pre-appointment “agenda” email

Page 10: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

The Incidental Finding Routine shoulder x-ray, Jan. 2, 2007

“Your&shoulder&&&will&be&fine&…&&&but&there’s&&&&something&&&&in&your&lung”&

Page 11: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Multiple tumors in both lungs Where’s This From??

Page 12: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Primary Tumor: Kidney

Page 13: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

E-Patient Activity 1: Researching my condition

Page 14: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Classic Stage IV, Grade 4

Renal Cell Carcinoma

Illustration on the drug company’s

web site

Median Survival: 24 weeks

Page 15: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Facing the Reaper

Page 16: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

My mother

Page 17: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

My daughter

Page 18: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

After the shock you’re left with the question:

What are my options? What can I do?

Page 19: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Get engaged.

Get it in gear.

Do everything you can.

Page 20: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

E-Patient Activity 2: “My doctor prescribed ACOR”

(Community of my patient peers)

Page 21: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

ACOR members told me: •  This is an uncommon disease –

get to a hospital that does a lot of cases

•  There’s no cure, but HDIL-2 sometimes works. – When it does, about half the time it’s permanent – The side effects are severe.

•  Don’t let them give you anything else first

•  Here are four doctors in your area who do it –  And one of them was at my hospital

Page 22: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

E-Patient Activity 3: Reading (and sharing)

my hospital data online

Page 23: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Surgery & Interleukin worked. Target Lesion 1 – Left Upper Lobe

Baseline: 39x43 mm 50 weeks: 20x12 mm

Page 24: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Question:

Page 25: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

How can it be

that the most useful and relevant and

up-to-the-minute information

can exist outside of traditional channels?

Page 26: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

“If I read two journal articles every night, at the end of a year I’d be 400 years behind.”

It’s not humanly possible to keep up.

Dr. Lindberg: 400 years

Page 27: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

The lethal lag time: 2-5 years

During this time, people who might have benefitted can die.

Patients have all the time in the world to look for such things.

The time it takes after successful research is completed before publication is completed and the article’s been read.

Page 28: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Because of the Web, Patients Can Connect to Information and Each Other (and other Providers)

Page 29: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Compare with

- “To Err is Human” (98,000 deaths/yr Nov 1999)

Death by Googling: Not. (Dr. Gunther Eysenbach, Europe: 0 deaths found in a three year search)

- HHS Inspector General (15,000/mo Nov 2010)

Page 30: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

“It may be more dangerous

not to google “your condition.”

Page 31: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

“These conclusions are no more anti-doctor

or anti-medicine

than Copernicus and Galileo ..were anti-astronomer.”

Patients can simply contribute more today than in the past.

Page 32: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Urgency: The Demographic

Crunch

Page 33: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Problem(?) Chronic Disease Epidemic

CDC#(2004)#Ten#Great#Public#Health#Achievements#in#the#20th#Century#&#Leading#Causes#of#Death#

Jones#(2012)#The#Burden#of#Disease#and#the#Changing#Task#of#Medicine.#NEJM&

Used#with#permission#of#John#O.#Moore#MD,#PhD#####newmed.media.mit.edu#

White box

Page 34: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Problem(?) Chronic Disease Epidemic

CDC#(2004)#Ten#Great#Public#Health#Achievements#in#the#20th#Century#&#Leading#Causes#of#Death#

Jones#(2012)#The#Burden#of#Disease#and#the#Changing#Task#of#Medicine.#NEJM&

Used#with#permission#of#John#O.#Moore#MD,#PhD#####newmed.media.mit.edu#

White box

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Page 35: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

My classmate Jay

Page 36: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Half of everyone who’s ever been 65 is alive today

Population today: ~7.0 billion End of World War II: ~2.3 billion

Page 37: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

0.2% 0.1% 0.3%

. . . . . . . . . . . . . . .

. .

US population 152.3 million 85+: 457k

Source 1: http://www.census.gov/population/projections/files/downloadables/NP2012_D1.csv

Page 38: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

0.3% 0.2% 0.5%

. . . . . . . . . . . . . . .

. .

US population 180.7 million 85+: 904k

Source 1: http://www.census.gov/population/projections/files/downloadables/NP2012_D1.csv

Page 39: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

0.4% 0.2% 0.6%

. . . . . . . . . . . . . . . .

.

US population 205.0 million 85+: 1.23 million

Source 1: http://www.census.gov/population/projections/files/downloadables/NP2012_D1.csv

Page 40: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

0.7% 0.3% 1.0%

. . . . . . . . . . . . . . .

. .

US population 227.2 million 85+: 2.27 million

Source 1: http://www.census.gov/population/projections/files/downloadables/NP2012_D1.csv

Page 41: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

0.9% 0.3% 1.2%

. . . . . . . . . . . . . . .

. .

US population 249.5 million 85+: 2.99 million

Source 1: http://www.census.gov/population/projections/files/downloadables/NP2012_D1.csv

Page 42: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

1.0% 0.5% 1.5%

. . . . . . . . . . . . . . .

. .

US population 282.2 million 85+: 4.23 million

Source 2: http://www.census.gov/popest/data/intercensal/national/tables/US-EST00INT-01.xls

Page 43: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

1.1% 0.6% 1.7%

. . . . . . . . . . . . . . .

. .

US population 309.3 million 85+: 5.26 million

Source 2: http://www.census.gov/popest/data/intercensal/national/tables/US-EST00INT-01.xls

Page 44: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

1.3% 0.7% 2.0%

. . . . . . . . . . . . . . .

. .

US population 333.9 million 85+: 6.68 million

Source 3: http://www.census.gov/population/projections/files/downloadables/NP2012_D1.csv

Page 45: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

1.5% 0.9% 2.4%

. . . . . . . . . . . . . . .

. .

US population 358.5 million 85+: 8.60 million

Source 3: http://www.census.gov/population/projections/files/downloadables/NP2012_D1.csv

Page 46: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

2.3% 1.4% 3.7%

. . . . . . . . . . . . . . .

. .

US population 380.0 million 85+: 14.1 million

Source 3: http://www.census.gov/population/projections/files/downloadables/NP2012_D1.csv

Page 47: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

2.7% 1.7% 4.4%

. . . . . . . . . . . . . . .

. .

US population 399.8 million 85+: 17.6 million

Source 3: http://www.census.gov/population/projections/files/downloadables/NP2012_D1.csv

Page 48: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

The IOM itself says e-patients are an

essential part of tomorrow’s healthcare.

Patient-Clinician Partnerships Engaged, empowered patients— A learning health care system is anchored on patient needs and perspectives and promotes the inclusion of patients, families, and other caregivers as vital members of the continuously learning care team.

Page 49: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Data quality is essential.

Let Patients Help.

Page 50: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

No clinician can possibly perform to the top of their training if the data

they’re given is wrong.

Page 51: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships
Page 52: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Wall Street Journal, June 10

Page 53: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

People perform better when they’re

informed better.

Page 54: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

It’s perverse to keep people

in the dark

and call them ignorant

Corollary:

Page 55: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Obstacle to adoption: “Patients will flood us with time-wasting

questions.”

Page 56: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

OpenNotes

Page 57: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

Announced this past Monday

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Page 58: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

© e-Patient Dave Re-use is permitted with this notice

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Page 59: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

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Page 60: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

•  99% of patients wanted to continue!

•  17-26% of docs preferred not to…!– But when given the chance to stop, none did!

•  85-89% of patients said availability of "open notes would influence their choice of providers and health plans!

Page 61: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

October 2007

2.8 e-Patient Years in Pictures… December 2006 May 2009

Page 62: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships
Page 63: Let Patients Help Note my Improve Health and Care branding · NP2012_D1.csv . The IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships

“e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com/ePatientDave LinkedIn.com/in/ePatientDave [email protected]

Let Patients Help Improve Health and Care

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Note my branding