lester l. long resume

Lester L. Long, MBA 30 Fenwick Place NE I Atlanta, GA 30328 I Cell: 708-243-4860 I E-Mail: [email protected] Career Summary Results-oriented professional with over 7 years of experience in sales, management, marketing, and customer service. Productively achieved quota goals, managed employees, as well as provided exceptional service to customers. Record of improving efficiency, productivity, and profitability. Professional Experience Education Management Corporation (EDMC) - Atlanta, GA 2012 - Present Assistant Director Successfully enrolled potential students into the EDMC to earn a degree in a creative field of their choice. Conducted numerous presentations and produced in the marketing efforts of potential students into EDMC. Productively achieved quota goals and helped generate approximately over $5,400,000 in revenue into EDMC. Enterprise (Rent-A-Car) - Atlanta, GA 2010 - 2012 Manager Assistant Facilitated exceptional client service through effective communication with both in-office and phone reservations, safe transportation to and from desired destinations, and seamless sales enrollment in insurance protection upgrades. Top 10 performing management trainee of fuel collection and insurance upgrades for 3 consecutive months. Serviced and satisfied the branch’s business accounts which included numerous body shops, and car dealerships. Promoted to the manager assistant level after achieving goals of sales, upgrades, customer service, and testing. Ryla Teleservices / AT&T - Kennesaw, GA 2008 - 2010 Customer Service Representative Joyfully assisted and resolved every customer’s service challenges regarding their cellular phone accounts. Enrolled customers on the utility of new products, upcoming promotions and company savings plans. Dolton Park Sports Apparel - Dolton, IL Summers: 2004, 2005 Internship Scheduled appointments for the manager to meet with potential business clients.

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Lester L. Long, MBA30 Fenwick Place NE I At lanta, GA 30328 I Cel l : 708-243-4860 I E-Mai l : LLL [email protected]

Career SummaryResults-oriented professional with over 7 years of experience in sales, management, marketing, and customer service. Productively achieved quota goals, managed employees, as well as provided exceptional service to customers. Record of improving efficiency, productivity, and profitability.

Professional ExperienceEducation Management Corporation (EDMC) - Atlanta, GA 2012 - PresentAssistant Director Successfully enrolled potential students into the EDMC to earn a degree in a creative field of their choice. Conducted numerous presentations and produced in the marketing efforts of potential students into EDMC. Productively achieved quota goals and helped generate approximately over $5,400,000 in revenue into EDMC.

Enterprise (Rent-A-Car) - Atlanta, GA 2010 - 2012Manager Assistant Facilitated exceptional client service through effective communication with both in-office and phone

reservations, safe transportation to and from desired destinations, and seamless sales enrollment in insurance protection upgrades.

Top 10 performing management trainee of fuel collection and insurance upgrades for 3 consecutive months. Serviced and satisfied the branch’s business accounts which included numerous body shops, and car dealerships. Promoted to the manager assistant level after achieving goals of sales, upgrades, customer service, and testing.Ryla Teleservices / AT&T - Kennesaw, GA 2008 - 2010 Customer Service Representative Joyfully assisted and resolved every customer’s service challenges regarding their cellular phone accounts. Enrolled customers on the utility of new products, upcoming promotions and company savings plans. Dolton Park Sports Apparel - Dolton, IL Summers: 2004, 2005Internship Scheduled appointments for the manager to meet with potential business clients. Assisted in strategic planning, logo designing, and the implementation of marketing strategies to participate in growth of the local business.

EducationArgosy University: Atlanta, Georgia 2014Masters of Business Administration: MBASouthern Illinois University (SIUC): Carbondale, Illinois 2008 Bachelor of Science: MarketingSpecial Projects

Sambucca Joe’s Developed a marketing campaign for a QSR restaurant in Carbondale Illinois. Researched demographics of the target area to determine the restaurant’s target audience. Generated new marketing ideas to increase company visibility and raise profit margin by 20%.

Skills Proficient in Microsoft Access, Excel, Outlook PowerPoint, and Word Ability to navigate internet including; Explorer, Firefox, Chrome, and Safari Accurately type 60 WPM

Awards and Activities Member of the BIB student business organization at SIUC Volunteer at Boys And Girls Club of Carbondale BIB Substance Award