lesson 12.1the interview process and preparation lesson 12.2the interview lesson 12.3after the...
TRANSCRIPT
Lesson 12.1 The Interview Process and Preparation
Lesson 12.2 The Interview
Lesson 12.3 After the Interview
12CHAPTER
Interviewing for a Job
©2013 Cengage Learning. All Rights Reserved.
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Lesson 12.1
The Interview Process and Preparation Goals
Explain the purpose of interviews. Identify the different types of interviews.Describe how to prepare for an interview.
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Lesson 12.1
The Interview Process and Preparation Terms
job interview unstructured interview structured interview screening interview performance interview group interview behavioral interview dining interview telephone interview virtual interview
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Job Interview
A job interview is a conversation between a job applicant and one or more people in a company or organization to discuss the applicant’s qualifications for a specific job.
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Purpose of Interviews for Interviewer
Determine your skills and abilities to decide if you will be a good fit for the company
Assess your attitude and appearance Ensure that you have the skills needed for the
position, the work ethic necessary to carry out the job
See if your personality is a good fit for the environment you would be working in
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Purpose of Interviews for Applicant
Determine if you want this job at this company Find out specific job qualifications and details
about the company Learn if your skills and abilities match the
qualifications of the job Decide if you would enjoy working with this
company Discover if you and the company share values
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Types of Interviews Unstructured interview Structured interview Screening interview Performance interview Group interview
Behavioral interview Dining interview Telephone interview Virtual interview
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Preparing for the Interview
Review the research on the company Prepare your portfolio Know your resume Practice for the interview Review last-minute details
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Preparing for Interview Questions
Plan answers to common questions Plan answers to illegal questions Plan questions to ask
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12.1 The Interview Process and Preparation
SUMMARY The interviewer’s goal during a job interview is to determine the
applicant’s skills and abilities and to determine if he or she will be a good fit for the company. The applicant should be active during the interview process and learn about the company to determine if this is a company where he or she wants to work. There are two basic types of interviews: unstructured and structured. Structured interviews include screening, group, behavioral, dining, telephone, and virtual interviews.
Before each interview, applicants should research the company, prepare their portfolio and review their resume, practice answers to common interview questions, and review last-minute details.
Applicants should be aware of common interview questions and how to answer them. They should also plan how to deal with illegal interview questions, and determine three or four questions to ask the interviewer.
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Lesson 12.2
The Interview Goals
Discuss image as it pertains to interviewing.Explain the components of the interview.Examine nontraditional interviews.
Termbody language
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Image and Arrival
Your attitude Your appearance Your verbal language Your nonverbal language
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Components of the Interview
Opening the interview The questioning process Closing the interview
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Tips for Dining Interviews
Etiquette techniques Appearance Small talk
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Tips for Telephone Interviews
Speaking voice Attire Location Attention
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Tips for Virtual Interviews
Technology Attire Speaking voice
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12.2 The Interview
SUMMARY It is important to arrive approximately 15–20 minutes early to
an interview. This provides time to find the right location, review the portfolio, and become familiar with the environment. Applicants should also be aware of their professional image, which includes their attitude, appearance, verbal language, and nonverbal language.
The three main components of an interview include opening the interview, the questioning process, and the closing.
Nontraditional interviews include dining, telephone, and virtual interviews. Extra preparation may be needed for these types of interviews.
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Lesson 12.3
After the Interview Goals
Discuss how to evaluate performance after the interview.
Describe follow-up procedures after the interview.Explain steps to consider after the interview.
Termevaluate
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Evaluate Your Performance
What did you do well? List of positives Make sure you understand positives Make sure you can carry positives over to next
interview What could you have done better?
List of negatives Make notes on how to improve each area Get advice from people who might be able to help
you improve
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Follow Up After the Interview
Write a thank-you letter or email to the person (or persons) who interviewed you
If you are interested in the position Offer thanks Provide additional information or clarification
If you decide you are no longer interested Advise the interviewer that you no longer wish to be
considered for the position Offer thanks Be positive and complimentary
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Considering the Next Steps
Review your written evaluation of the interview.
Consider all the things you did well and make sure you understand why they went well.
For the parts of the interview that did not go well, consider them in-depth.Do you need to do more research about the
company?Do you need to practice your interviewing skills?
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12.3 After the Interview
SUMMARY Evaluating your performance after your interview is an
important component of any interview. This evaluation should be a true learning experience. Make sure you evaluate the areas of the interview where you did well and those areas where you did not do well.
Make sure to follow up after an interview with a thank-you letter or email. If you had a group interview, write a thank-you to each interviewer. Several people may have been interviewed, so make sure to refer to the specific job that you interviewed for.