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LEONARD N. STERN SCHOOL OF BUSINESS
NEW YORK UNIVERSITY
PROFESSIONAL RESPONSIBILITY:
MARKETS, ETHICS & LAW
Fall Term 2010 B02.3101.02
Dates: Tuesdays and Thursdays
Meeting Time: 9:00am - 10:20am
Classroom KMC3-120
PROFESSOR LARRY ZICKLIN
Office Hours: Noon-2PM Tuesdays and Thursdays Room 10-91
Phone: (212) 476-9200
Fax: (646) 834-4329
Email: [email protected]
Teaching Assistant: John Lauria, john.lauria@stern.,nyu.edu Secretary: [email protected] or 212 476 9201
COURSE OBJECTIVES
The purpose of this course is to introduce the student to a broad range of “non-market”
issues encountered by managers and business professionals, and to help the student
develop a set of analytical perspectives for making judgments when such issues arise. In
economics, many of these issues can be described as market failures. When that occurs, it
is further proof that in the business world not every decision can be modeled or reduced
to a mathematical equation. Judgment therefore becomes the key factor that separates
those executives who attain great success from those whose careers never quite reach
their potential. To sharpen the student‟s judgment, we will examine the role of ethical
norms and reasoning in resolving the “non-market” issues in managerial life, and in
establishing standards of professional responsibility. More directly, the student in this
course will exercise professional judgment through discussion and analysis of one or
more cases, as indicated on the attached schedule of class assignments. In addition, we
will study writings in the fields of ethical reasoning, professional responsibility, and the
law.
In this particular section of Professional Responsibility, there will be a slightly greater
emphasis on the FINANCIAL SERVICES industry, as this is where I have spent much of
my career, and where so many shameful and unethical events have taken place over the
past few years. As you might imagine, there will be some time spent discussing the
current economic crisis as well as analyzing some relevant readings and/or cases. We
will, however, do them in greater detail and spend the necessary time in attempting to
determine what happened and why. Finally, it is reasonable to expect that more lapses in
professional responsibility will occur during the semester and we will interrupt our
planned syllabus and take the time to investigate those that seem most pertinent. In
addition, we will be visited by one or two guests who will shed further light on some of
the subjects under discussion.
As indicated above, our semester will be centered on one of the most difficult of business
subjects: that is the matter of exercising good ethical judgments during difficult periods
when you lack complete information and the clock is ticking. No matter how many tools
you acquire, the application of good judgment will make all the difference in your career.
During these weeks we spend together, there will be an attempt to sensitize you to the
seductions that money, ambition and ego create. We will emphasize the “slippery slope”
and how it often overrides good judgment. If you doubt it, consider the following
comment in Business Week from Joseph Berardino, former CEO of Andersen
Worldwide, who reputedly earned an estimated $3 million a year: “I paid the price, I
lost my job. I lost my firm. I’ve got less money today than I had as the newly elected
CEO. I lost my partner capital. I lost my retirement. I don’t have any stock options.
I may never work again.”
In short, we are into serious subjects that poorly handled, can cost you a career and, as
some highly placed executives have recently learned, your freedom.
Preparation for Class
The student‟s primary obligation in this course is to prepare for class discussion by a
thorough reading and analysis of assigned materials. There will be many individual
readings but they are normally only a few pages in length. Case discussions and in-class
activities are an essential part of the course. Sessions #1 through #13 each have a number
of study questions. Students are responsible for mentally preparing answers to all these
questions before coming to class. As a basis for further discussion, I will occasionally call
on students to provide their answers orally, so be prepared as I never want to embarrass
anyone.
Written Study Question Analyses
Each student should perform a written analysis for 3 study questions over the course of
the term. That is, for 3 sessions (from 2 through 13, the first session is not included) the
student should write out an analysis for any one of the assigned study questions. These
analyses should be no more than 1000 words in length and be handed in before the
session dealing with the particular case.
Final Exam
There will be a final exam that will encompass some of the readings, class discussion,
and a case that you will analyze. We will talk more about the exam during the semester
but the case analysis should apply some methods of ethical or legal reasoning to the
situation and offer potential solutions that should then be analyzed using appropriate
concepts from our readings or class discussions. The student should also refer to the
relevant law if applicable.
.
Grading
The weights for the student‟s overall grade are:
Class Participation 20%;
Written Study Question Analysis 40%;
Final Exam 40%.
PROFESSIONAL RESPONSIBILITY COURSE PACK
Required Cases & Readings 2010-2011
All required cases and readings for this course are located on Your Professor’s
Blackboard Page under the “Documents” link. Most of the course readings are free
EXCEPT FOR 11 readings which the students need to purchase from Xanedu.
Placing an Online Order for the Xanedu material: Go to the NYU Book Store web site: http://www.bookstores.nyu.edu
Click on the "Search for a Book" link
In the "Search by ISBN" option
Enter ISBN 978200003072B to order the B02.3101 Professional Responsibility 2010-
2011Coursepack
Proceed to Checkout and complete your order.
Within one business day of completing your order you will receive an email with your
Key Code that will give you access to your digital course pack.
Tax and shipping charges will be removed before your credit card is charged.
Problems? Contact [email protected]
BLACKBOARD
On your professor‟s Blackboard page, you will find some of the Professional
Responsibility Cases and Readings 2010-2011 posted under the Course Documents
linked together with a Table of Contents. Syllabus and Sessions are posted under
Assignment link.
How to access your Xanedu Course Pack
1. Open a Web browser and go to www.xanedu.com.
2. ALREADY A REGISTERED XANEDU USER?
Log in to go to your My Xanedu page. At the bottom of your My Xanedu page is a field
labeled „Do you have a key for a Course Pack or ReSearch Engine?‟ Enter the 16-digit
key shown below, including the hyphens, into this field and click „Go‟.
3. NOT A REGISTERED XANEDU USER?
You‟ll need to register and create a user name and password. Click the Register link
under the “Students” login area on www.xanedu.com. Click the button labeled „Student
Registration‟. Complete the online registration form. Enter the 16-digit key shown below,
including the hyphens, at the bottom of the form. Submit the form. Your My Xanedu
page is displayed.
4. Select your Course Pack from the My Course Packs list and click „Go‟.
Important things to know about the key and your digital Course Pack
• You can enter the numeric key shown above only one time. If you have a problem
or question, call Xanedu Customer Service at 800-218-5971, Option 3, or send email to
• Access to your digital Course Pack cannot be resold. Once you enter the numeric
key, only you can access the Course Pack.
• You will have unlimited access to your digital Course Pack until whichever
comes first: six months after the date of purchase, Or two months after the last day of
your course (as specified by your instructor).
• To access your Course Pack at anytime:
1. Open a Web browser and go to www.xanedu.com.
2. Log in with your user name/password combination.
3. Select the Course Pack from the My Course Packs list on your My Xanedu page.
4. Click „Go‟.
Final Note
I will try to keep the course as relevant as I can by spending a few minutes at the
beginning of class talking about any current events that impact on the subject of
Professional Responsibility. This will occasionally involve a new reading that will
sensitize you to the issue. Please monitor Blackboard on a daily basis and become
familiar with what has been posted. And fear not, as in past years, some relevant events
will most certainly take place during the semester.
COURSE SCHEDULE TOPICS & ASSIGNMENTS
SESSION #1
DATE: 9/07
INTRODUCTION – COURSE CONCEPTS, ECONOMICS OF MARKET
FAILURES – ETHICAL THEORIES
CASES Coursepack
The Price of Lobster
Thermidor
The Economist http:/www.
suboceansafety.org
Moral Standards Across
Borders
READINGS
Our Schizophrenic
Conception of the
Business Corporation
William T. Allen
Course Concepts
Making an Ethical
Decision
Terry Halbert & Elaine
Ingulli
Course Concepts
(ethical theories)
The Hazard of Moral
Hazard
James K. Glassman Agency & Fiduciary Duty
(“Fiduciary Duty”)
STUDY QUESTIONS—NO PAPERS REQUIRED FOR FIRST LECTURE—
INFORMATION PURPOSES ONLY
1. Based on the Halbert & Ingulli reading, identify at least one market failure related
to one of your employment situations and apply the methods of ethical reasoning
to that failure.
2. How might the Glassman and/or Halbert readings help you to analyze and solve
the Lobster Thermidor case?
3. Does the William T. Allen reading accurately describe the plight of corporate
executives? Why or why not?
SESSION #2
DATE: 9/14
Subject: TRUTH & DISCLOSURE
CASES Course Pack
Bitter Pill Ralph T. King, Jr Truth & Disclosure
(“Truth”)
Medical Papers By
Ghostwriters Pushed
Therapy
Natasha Singer “Truth”
READINGS
Bluffing Jim T. Priest Course Concepts
(business bluffing)
When Do Exaggerations
and Misstatements Cross
the Line?
Stewart Friedman
“Truth”
STUDY QUESTIONS:
1. Would Jim Priest voice any objections to the corporate actions of Boots
described in “Bitter Pill”? Why or why not? Do you agree with Priest? Why
or why not?
2. Is there anything ethically wrong with the actions of the pharmaceutical
companies in “Medical Papers By Ghostwriters Pushed Therapy?” What if all
drug companies behaved in similar ways? Would this make their actions more
justifiable as “business bluffing?”
3. Does exaggeration or embellishment constitute bluffing or, perish the thought,
lying? Explain why or why not, using any of our readings or your own
experiences as support.
SESSION #3
DATE: 9/16
Subject: GIFTS, SIDE DEALS & CONFLICTS OF INTEREST
CASES Course Pack
Roger Berg
Ronald M. Green
“Gifts”
Groups Seek to Block
Generic Heparin
Alicia Mundy
Blackboard
READING
Bribery & The Foreign
Corrupt Practices Act
http://www.usdoj.gov/criminal
/fraud/docs/dojdocb.html
STUDY QUESTIONS:
1. How should American executives respond when their foreign competitors are
bribing officials in developing countries? Should they refrain and risk losing
business, make the requested payments, or should they “outsource” the
problem to intermediaries?”
2. Put yourself in the position of Roger Berg and tell me what you would do and
why. Use ethical concepts and methods from the Halbert/Ingulli and Bribery
readings to support your position.
3. What do you think of Laurence Wellikson’s response in the Generic Heparin case, when he said “his letter "was based entirely on the best evidence-based medicine available and the collective experience of SHM's senior hospitalists and therefore it wasn't necessary to disclose that the group receives financial support from Sanofi.”
SESSION #4
DATE: 9/21
Subject: AGENCY & FIDUCIARY DUTY
Guest Ira Sorkin – Former Director of the SEC’s New
York Office
CASE Course Pack
SEC Complaint against
Goldman Sachs and
Fabrice Tourre
Blackboard
READINGS
Weighing the Trade-Offs
in the Goldman Settlement
Peter J. Henning and Steven
M. Davidoff
Blackboard
STUDY QUESTIONS:
1. Fabrice Tourre was an employee attempting to secure a partnership at
Goldman Sachs. Given this ambition, did he do anything wrong or was he
just careless with his emails? Do his personal views really matter? Can this
really be considered fraud? (I‟m not asking you to make a legal judgment,
rather an ethical one based on your experience and what we‟ve covered to
date.)
2. Many lawyers believe that Goldman Sachs had a very powerful defense that
would have prevailed had there been a trial. So why did they settle? Why did
the SEC settle?
3. The fine in the Goldman Case was equal to about 2 weeks of their earnings.
Was this enough? Should they have been forced to admit guilt? Why or why
not?
SESSION #5
DATE: 9/23
Subject: AGENCY & FIDUCIARY DUTY Second Lecture
CASES Course Pack
Old City Enterprises
Larry Zicklin Agency & Fiduciary Duty
(“Fiduciary Duty”)
“Good Charity Hospital Larry Zicklin* Blackboard
READINGS
Disloyal Agents David Cavers Fiduciary Duty
A Promise to be Ethical in
an Era of Immorality
Leslie Wayne Fiduciary Duty
STUDY QUESTIONS:
1. Discuss the fiduciary conflicts that Ed Stevens faces in the “Old City” case,
given the issues raised by William Allen in his “Schizophrenic Conception”
article as well as the Disloyal Agents reading.
2. Formidable was always acting in the best interest of its limited partners who
realized approximately 80% of the profits. What, if anything, have they done
that is illegal? Should they be forced to settle “merely” because they were a
step ahead of the crowd employing a practice which some deem to be
unethical?
3. Using either the material we have read or the discussions in class, please
respond to the Leslie Wayne, NY Times article regarding “A Promise to be
Ethical.” Is it realistic in view of the conflicts that each of us face or will face
as our careers evolve?
SESSION #6
DATE: 9/28
Subject: SALES AND MARKETING
CASES Course Pack
West Virginia Consolidated
Investment Fund
Ingo Walter Sales & Marketing
Responsibility Yes, But to
Whom?
Larry Zicklin Sales & Marketing
Buzz Kill? Critics Target
Alcohol-Caffeine Drinks
David Kesmodel Blackboard
READING
Investment Management:
Business or Profession…
John C. Bogle Sales & Marketing
STUDY QUESTIONS:
1. Analyze the “West Virginia CIF case using any of the past readings or class
discussions as a reference. What would you do in Harry Neven‟s position?
Why?
2. In his article, “Investment Management: Business or Profession,” John Bogle
implies that much of the mutual fund business is driven by moral hazards and
problems of fiduciary duty. Is this any different from other parts of the
financial world, or, for that matter, the economy in general? Doesn‟t Adam
Smith‟s writings ultimately solve the problem? Give me your view using class
readings and discussions to support your argument.
3. Argue the “Buzz Kill” article from both the regulator and regulated point of
view. What would you do if you were the CEO of the leading producer of the
drink? Why? What if you were a regulator who knew that young people were
the largest consumers of these drinks?
SESSION #7
DATE: 9/30
BOARDS OF DIRECTORS
CASES Course Pack
Boeing CEO Resigns Over
Affair With Subordinate
Renae Merle Directors
Hewlett Packard Still Can’t
Handle the Truth
James B. Stewart Blackboard
READINGS
Corporate Liability
Exposure and the Potential
Risk of Individual Director
Liability
Amy Onder and Adam J
Siegelheim
Directors
Excerpts from the Report
of a Special Committee
Investigating Enron
Blackboard
STUDY QUESTIONS:
1. Should an effective executive like Harry Stonecipher (Boeing case) have been
forced to resign since he was not responsible for supervising the unnamed
female executive nor were there any charges of sexual harassment? Why or
why not? Was the action taken by the board of directors justified by the
business judgment rule?
2. Apply the Business Judgment Rule (“Corporate Liability Exposure”) to the
actions (or lack of actions) of the board of directors (“Committee
Investigating Enron”) of Enron. What kind of grade would you give to the
Enron Board? Why?
3. Mark Hurd was arguably one of the most successful CEOs in the world of
technology. From both an ethical and shareholder point of view, discuss the
decision of the board to force his resignation.
SESSION #8
DATE: 10/05
CONTROL BY LAW
CASES
NASD Says Firm Gave
Improper Rewards
Morgan Stanley Official
Fined; Incentives
Used to Boost Sales of
Proprietary Mutual Fund”
Tom Lauricella *
Blackboard
Deals and Consequences Landon Thomas Jr. Control By Law
READINGS
The Capital Gained From
Culture
Bernard Simon
Blackboard
Living With the Organizational Sentencing Guidelines
Jeffrey Kaplan, Linda S.
Dakin, Melinda R. Smolin
Control By Law
In Justice Shift, Corporate
Deals Replace Trials
Eric Lichtblau Control By Law
1. What are the implications of the Corporate Sentencing Guidelines and The Revised
Guidelines with regard to Corporate Behavior? Will any of it change corporate behavior?
Are the compliance costs that the U.S. sentencing guidelines imply justified? What are
the implications of the Corporate Sentencing Guidelines for individual employees?
2. Do you agree with the current trend towards the deferred prosecution of white-collar
crime (“In Justice Shift”)? Would this policy have made any difference in any of the
cases that we have discussed thus far?
3. Morgan Stanley earns more from its proprietary funds than from selling outside funds.
Given its responsibility to shareholders, why shouldn‟t it promote them? Where is the
ethical problem?
SESSION #9
DATE: 10/07
INSIDER TRADING
CASES Course Pack
Martha Stewart Roy C. Smith Insider Trading
Market Stress and Rare
Opportunities
Larry Zicklin Insider Trading
Trading Room Ethics Larry Zicklin Insider Trading
READING
What is Insider Trading? Insider Trading
The Case for Insider
Trading
Henry G. Manne
Insider Trading
STUDY QUESTIONS:
1. Outline the procedures Teri Forman employs to move large blocks of stock in
“Trading Room Ethics.” Is this insider trading? Why or why not? In Teri’s
position, would you act any differently? Consider the fact that her competitors
may be doing the same thing? Use any of the readings or class discussions to
support your arguments.
2. Do Laws forbidding insider trading make financial markets more or less
efficient? Use ideas from both economics and ethics to justify your position as
well as the reading on “Insider Trading.”
3. Discuss the ethical issues in the “Market Stress” case. Are we dealing with a
cabal to destabilize a market? Why or why not?
SESSION #10
DATE: 10/12
SOCIAL RESPONSIBILITY TO STAKEHOLDERS
CASES Course Pack
Curem Pharmaceutical Larry Zicklin * Blackboard
What Price Safety?” A Motorola Case* Blackboard
READING
The Social Responsibility
of Business is to Increase
Its Profits
Milton Friedman Social Responsibility
STUDY QUESTIONS:
1. What advice would Milton Friedman give to the CEO of Curem? Would you
agree with him? If you were their CEO, how would you engage the board in
this problem? Or would you simply ignore them as this is simply part of your
management responsibility? Why or why not?
2. Analyze the “What Price Safety” case using readings and discussions as
background. Remember, this event does not take place in the U.S.
SESSION #11
DATE: 10/14
PRODUCT LIABILITY
CASES Course Pack
A.H. Robins: Dalkon Shield A. R. Gina & Terry Sullivan Product Liability
Legal Myths: The McDonald’s
Hot Coffee Case” The Public Citizen Product Liability
Repeated Defect in Heart
Devices Exposes a History of
Problems
Barry Meier Product Liability
READINGS
In BP’s Record, a History
of Boldness and Costly
Blunders
Sarah Lyall Product Liability
Let‟s Restore Balance to
Product Liability Law
Robert H. Malott
Product Liability
STUDY QUESTIONS:
1. Should A.H. Robins have introduced the Dalkon Shield when it did
(“A.H.Robins”)? Which legal theories of product liability (Malott and Manley
readings) may apply to A.H. Robins and what is their potential legal
exposure? Does Robins have any defenses? What method of ethical reasoning
seems most appropriate to this problem?
2. Was McDonald‟s “negligent” and/or strictly liable for selling “unreasonably
dangerous” coffee in the “hot coffee” case? Was this just a lawyer‟s pay day,
or are there substantive issues here?
3. When all the “dust settles,” how should society judge BP‟s prior record for
safety as it affects their ability to defend the myriad of lawsuits that are certain
to plague them for years to come. How about their ability to secure future
leases for exploration?
4. Have any fiduciary duties been breached in the Guidant heart device case
(“Repeated Defect in Heart Devices Exposes a History of Problems”)? Can
you identify any market failures?
SESSION #12
DATE: 10/19
MORAL STANDARDS ACROSS BORDERS
CASES Course Pack
Philip Morris‟ Global Race Nanette Byrnes and Frederik
Balfour
Moral Standards Across
Borders
Google‟s China Problem
(and China‟s Google
Problem)
Clive Thompson * Blackboard
China Kowtows To
Nobody, Especially
Gary Epstein
Moral Standards Across
Borders
READINGS
In Praise of Cheap Labor:
Bad Jobs at Bad Wages
Are Better Than No Jobs
At All
Paul Krugman Moral Standards Across
Borders
Values in Tension: Ethics
Away from Home
Thomas Donaldson* Blackboard
Universal Declaration of
Human Rights
http://www.un.org Moral Standards Across
Borders
STUDY QUESTIONS:
1. Using the writings of Paul Krugman (“Praise of Cheap Labor”) and Tom
Donaldson (“Values in Tension”) as background, analyze the Google/China
cases.
2. With the “Universal Declaration of Human Rights” as background, how
should a corporate executive respond to the issues raised in the Phillip Morris
situation? How do you reconcile the business opportunity with the ethical
issues?
3. What might Paul Krugman and Tom Donaldson think about the Phillip Morris
case? Why?
SESSION #13
DATE: 10/21
WHISTLE BLOWING & LOYALTY
CASES Course Pack
Moment of Truth: A
Whistleblower‟s Dilemma
in the Financial Services
Industry
Donald Schepers &
Harry Rosen
Whistle Blowing
READINGS
New Financial Reform
Legislation Provides
Whistleblowers with
Expansive Protection
Debevoise & Plimpton, LLP Whistleblowing
Daisha Rodriquez at Mega
Bank
Larry Zicklin Discrimination
STUDY QUESTIONS:
1. Consider the position of Joel Steiner in the "Moment of Truth” case. Did he
handle the situation correctly? Did he have alternatives? Would you have done
anything different, and, if so, why? Use readings and ethical concepts to support
your position.
2. If the New Whistleblower Protection laws had been in effect during the Moment
of Truth case, would Joel Steiner‟s dilemma have been any simpler? Why?
3. Are the financial incentives that are part of the new Whistleblower Protection
reform necessarily good? From both an ethical and business perspective, are
there any negative implications and, if so, how serious are they?
4. Using your own experiences and the readings and case discussions to date, how
would you respond to the situation of Daisha Rodriguez at Mega Bank?