legal update: how to avoid jail-time. making digital resources accessible
DESCRIPTION
Keynote for the TxVSN speaks volumes conference 7/31/2014 The three major online learning organizations' standards each specify that online courses must be accessible. The standards don't explain what that means. The Wikipedia definition of access does not provide an adequate definition to ensure compliance with federal civil rights legislation. In the process of developing a new publication on access for iNACOL Ray has researched the latest relevant complaint and compliance reports, and case law. He discovered that some of the previous interpretations on meeting accessibility were inaccurate.TRANSCRIPT
Legal Update:How to Avoid Jail-Time.
Making Digital Resources Accessible.
Ray RoseRose & Smith Associates
This work by Raymond Rose is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
speaks volumes 2014
Ray Rose
• Author: Access and Equity in Online Classes and Virtual Schools (2007)
• Update (Fall 2014) includes reviews of OCR Reports
Who are you?
• Higher Education• Other• K-12
What do you do?
• Administrator• Program Manager• Course Designer• Course Instructor• Other
Are there questions you’d like to get answered at this session?
Terms
• OCR – US Dept of Education, Office for Civil Rights
• DoJ – US Dept of Justice• Compliance – meeting legal requirements
Jail-time is not a penalty for creating, offering, or delivering online resources to students that are not accessible.
Non-Compliance
Extreme Situation: Loss of all Federal Funding for the institution
Typical Non-Compliance Situation: Publicity (negative) Paperwork Resolution Plan Ongoing monitoring by OCR
Standards That Include Access…
• K-12– iNACOL
• Adopted by TxVSN
– Quality Matters• Higher Ed
– Quality Matters– Online Learning Consortium (formerly
SLOAN-C)
Your obligation:
Meet legal requirements for accessibility
Become Familiar with UDL
• Universal Design for Learning– Multiple means of representation– Multiple means of Action and Expression– Multiple means of engagement
http://www.cast.org/udl/
Think Print disability
• Includes:– Visual Print-disability– Physical Print-disability– Cognitive and/or Perceptual Print-disability
OCR’s Operational Definition
“those with a disability are able to acquire the same information and engage in the same interactions — and within the same time frame — as those without disabilities.”
OCR Compliance Review 11-11-2128, 06121583, paraphrased from 11-13-5001, 10122118, 11-11-6002
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OCR Finding
Section 504 of the Rehabilitation Act of 1973
Section 504
Section 504 of the Vocational Rehabilitation Act of 1973 (Vocational Rehabilitation Act, 1973)
– mandates that qualified people with disabilities have access to programs and services that receive federal funds
Institutional 504 Basics
• Appoint 504 Coordinator• Establish 504 Grievance Procedure• Provide annual public notice of Coordinator
and Grievance Procedure
U. S. Department of Justice (DoJ)
• Enforces: ADA, 504, IDEA, Title IV, Title IX
• if qualified individuals with disabilities enroll in online courses, these courses must be made accessible to them
ADA
Title II, Americans with Disabilities Act of 1990
ADA
Americans with Disabilities Act (ADA) of 1990 (Americans with Disabilities Act, 1990)
– reinforced and extended Section 504– prohibiting institutions from excluding and
otherwise discriminating against students with disabilities in public programs and services,
– regardless of whether or not they are federally funded
http://www.ada.gov/2010_regs.htm
OCR Finding
Section 508 of the Rehabilitation Act 1973
• Section 508 of the Rehabilitation Act of 1973 (U.S. Department of Education, 1998), – requires that electronic and information technologies that
federal agencies procure, develop, maintain, and use – be made accessible to people with disabilities, both
employees and members of the public, – unless it would pose an undue burden to do so.
• The Vocational Rehabilitation Act Amendments (1998)– mandated the U.S. Architectural and Transportation
Barriers Compliance Board (Access Board) to develop accessibility standards for electronic and information technology to which federal agencies must comply
Texas Web Accessibility
TX GOVT §2001.007
Texas Administrative Code, Title 1, Chapters 206 and 213• Electronic Info Resources Accessibility Policy/DIR
Scope of Applicability:• All State Agencies• State Commissions• State Authorities• State University and Higher Education System• Other: TX GOVT §2157.005 defines "State Agency" as "a department,
commission, board, office, council, authority, or other agency in the executive or judicial branch of state government that is created by the constitution or a statute of this state, including a university system or institution of higher education as defined by Section 61.003, Education Code.
* “The use of the Accessibility Standards by OCR does not imply that conformance to Section 508, WCAG, and/or other electronic and information technology standard is either required or sufficient to comply with either Section 504 or Title II. Rather, OCR’s limited application of the Accessibility Standards served only as an investigative line of inquiry, assessing the designated website against specific technical requirements, which may indicate potential compliance concerns under Section 504 and Title II.”
*OCR Compliance Review: Docket #15-11-5002 *Boilerplate from OCR Compliance Reports
Web Content Accessibility Guidelines (WCAG) 2.0
• Perceivable• Operable• Understandable• Robust
http://www.w3.org/TR/WCAG20/
Web Content Accessibility Guidelines (WCAG) 2.0
• Perceivable–Text alternatives–Time-based media alternatives–Content can be presented in different
ways–Easier for users to see and hear
content
Web Content Accessibility Guidelines (WCAG) 2.0
• Operable–Keyboard functionality–Time constraints removed–Sensitivity to seizure-inducing design–Easily navigate and find content
Web Content Accessibility Guidelines (WCAG) 2.0
• Understandable–Text content readable and
understandable–Web pages are predictable in
appearance and operation–Help users avoid and correct mistakes
Web Content Accessibility Guidelines (WCAG) 2.0
• Robust –Maximize current and future user
compatibility–Including assistive technologies
OCR Finding
POLICIES
Policy Recommendation
Adopt quality standards for all online learning activities
Policy Recommendation
Review ALL courses to insure they are legally accessible
Policy Recommendation
Create process/responsibility/timeline for retrofitting or replacing non-compliant courses
Policy Recommendation
Create a Special Needs Online Learning Policy
Policy Requirement
Ensure institution has:– 504 Coordinator– 504 Grievance Policy, and – Annual 504 Notifications
Policy Requirement
There is no gateway exam required to participate in online learning
Policy Requirement
Institutional website meets legal accessibility requirements
COURSE DESIGN
Course Design
Pay attention to color (color blind)
Course Design
Graphics• Alt Tag EVERYTHING• NO Eye Candy
Course Design
Captioning for Video andTranscripts for AudioARE NOT A LUXURY
Course Design
Everything needs to be accessible -- inside and outside the LMS
Course Design
Make PDFs searchable(If a graphic, follow requirements for graphics)
Course Design
Course navigation without a mouse is possible
Course Design
Courses are reviewed with a screen reader
More..• Think UDL -- use Alternate Presentations• Live Video needs to be accessible• Caption Lecture Capture • Do NOT trust vendors’ word on
accessibility. – 6 different vendors materials cited by
OCR.
PROGRAM and
COURSE MONITORING
Monitoring
Collect disagreggregated enrollment data for all online courses and programs
Monitoring
Analyze enrollment data for comparison with sending population
Resources
FREE Video Captioning Apps• NCAM.wgbh.org
–MAGpie–CC for FLASH
Resources
Adobe and Accessibility website (PDF info)• www.adobe.com/accessibility.html
2007 Access and Equity… Publication• http://files.eric.ed.gov/fulltext/ED509623.pdf
Resources
FREE website accessibility testers• http://CynthiaSays.com• https://amp.ssbbartgroup.com/
express
Resource: Free Screen Reader
NVDA http://www.nvaccess.org/
NVDA (NonVisual Desktop Access) is a free “screen reader” which enables blind and vision impaired people to use computers. It reads the text on the screen in a computerised voice. You can control what is read to you by moving the cursor to the relevant area of text with a mouse or the arrows on your keyboard.
Contact Info
Raymond Rose– [email protected]– 512.791.3100
Slides available at SlideShare.netunder RaymondRose