lecture 4 developing ie plan

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    IE & GG in HR

    Lecture – 4. Institutional Effective

    Planning(IEP) & Training Needs

    analysis (TNA)Course Instructor !u"a##ad A"#ed $"an

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    INSTITUTIONALEFFECTIVENESS REPORT-sample

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    Developing IE Plan

    • Ele#ents of t"e %lan

    1. Institutional goals

    2. Groups responsile for IEP

    !. Strategic plan

    ". Assessment plan

    #. $ommunicating Goals and Institutional

    Effecti%eness

    . $onclusions

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    1- Institutional Goals

    • 'epending on its mission statement each

    organi(ation sets up institutional goals e.g. –  Enhance organizational excellence and reputation.

     –  Provide service to clients and beyond 

     –  Enrich staff, faculty, and their experiences

     –  Increase conservation/ sustainability of assets and gains

     –  Promote more effective use of resources

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    2- Offices / Groups Responsible

    for IEP• $E)*s office

    • Executi%e committee for IEP

    • $hief operating officer 

    IEP steering committee+ office of the institutional research• $ommittees at di%isional le%el

    • 'epartmental + ,nit committees

    • Plan Implementation Tas- orce

    • Ad%isory $ommittees on timelines/ 0udget/ assessment/ etc.

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    3- I.E Strategic Plan

    • The Academic training+ study plans .

     –  Enhance skills set 

     –  Increase productivity

     – Increase awareness and ownership level 

    • ecruitment management plan

     –  Increase crosswalks at regional and unit /branch level 

     –  Enhance uality indicators of the entry level staff 

     –  Enhance reputation of the organization

     –  Increase staff progression and retention rates.

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    4- Te !ssess"ent Plan

    • Institutional Assessment

    • Program e%el Assessment

    • General professional s-ills set

    • $urriculum 3apping – !he extent to which each program"s curriculum provides a coherent set

    of experiences

     –  #evelopment of desired knowledge and skills as participants progress

    through the program.• Assessment & lin-age to udgeting

    • Support le%el for impro%ing the training excellence

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    #- $o""unicating Goals an%Institutional Effecti&eness

    • $ommunication may e in details form or executi%e

    summary

    • Assessments 4oser%ations/ data/ studies/ conclusions/

    etc.5 and their uses are shared and discussedhori(ontally and %ertically 6ithin the organi(ation

    • $ommunicating goals helps to impro%e teaching and

    learning/ and to impro%e programs in terms of

    achie%ing learning outcomes.

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    IE Plan - Process

    trategic

    Assess#ent

    Planning

    )rgani(ation*s 3ission+

    statement

    'e%elopment

    3ission

    Educational '

    learning outco#esAssess#ent

    Goals

    )8ecti%es

    E%aluation method

    E%aluation findings

    ,se of results Program

    impro%ement

    Educational+learning outcomes

    Performance criteria + Target

    Performance le%el

    Assessment measures+ methods

    Assessment findings

    ,se of results11

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    Planning & Assessment 1/2

    • oals Aligned to strategic goals/ are road enough to co%er.• *+ectives 'escries 6hat the unit 6ants to accomplish.

    • Ena*ling trategies Action enaling the unit to achie%e the

    o8ecti%es

    • ,esources 0udgets/ personnel time etc./ needed for achie%ingthe goal and o8ecti%e4s5

    • ,es%onsi*ility9 :ho 6ill ensure that it is underta-en.

    • Ti#eline9 Indicates 6hen data 6ill e collected and analy(ed/

    6hen reports 6ill e a%ailale/ and+or 6hen the tas- 6ill eaccomplished.

    • E-%ected utco#es 'escries ho6 the unit -no6s if the

    o8ecti%e is accomplished/ the outcomes should e specific/

    and measurale/   12

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    Training nee%s !nal(sis )

     !ssess"ent• Analysis and Assessment < )ften interpreted

    erroneously .

    • Training needs analysis 9 0rea-do6n of an identified

    need to determine its roots and causes as 6ell asrelationship among the identified needs.

    •  =eeds assess#ent 9 The identification and

     prioriti(ation of training re;uirements.

    • Identification of training needs starts 6ith9

     –  #etermination of knowledge

     – $kills essential for maximized effectiveness in a set up.

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    *ore on Training nee%s

    anal(sis 1/2• Training needs analysis < a diagnosis y the

    organi(ation to -no6 6hat the learning needs of its

    employees are.

    • ac- of competency is not the only reason for failure.• Training needs analysis examines the causes of

    failure+ non

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    *ore on Training nee%s

    anal(sis 2/2• >ey elements of an effecti%e training needs analysis

     –  Engaging professional trainers for the analysis,

     – %sing credible data,

     – &ollowing a structured methodology,

     –  'inking training needs with business ob(ectives,

     –  )ustifying cost to the likely benefits,

     – *aining the commitment of the top management,

     –  Involving employees and their supervisors – +ommunicating effectively with all those involved.

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    Training nee%s classification

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     #emocratic needs  #iagnostic needs

     nalytical needs +ompliance needs

    Training needs can *e classified into

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    Training nee%s classification

    e+plaine% 1/3, /e#ocratic needs are

      Preferred options for training/ i.e. selected or %oted

    for y employees or managers or oth.

      Programs address such needs are li-ely to e 6ell

    recei%ed and o6ned y organi(ation memers.

      'emocratic needs can e used to uild support for

    training programs.

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    Training nee%s classification

    e+plaine% 2/3• /iagnostic needs

     – Are progressi%e in nature.

     – ocus on factors that lead to effecti%e performance

    and pre%ent performance prolems/ rather than

    emphasi(ing on existing prolems.

     – 'iagnostic needs are identified y studying the

    different factors that may affect performance. –  Goal is to determine ho6 effecti%e performance

    can e otained

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    Training nee%s classification

    e+plaine% 3/3

    • Analytical needs

     – identify ne6 and etter 6ays to perform a tas-.

     –

    They are generally disco%ered y intuition/ insightor expert consideration.

    • Co#%liance needs are

     – 3andated y la6.

     – 3ostly deal 6ith mandated training programs i.e.9

    •  $afety training,

    •  Prevention of sexual harassment,

    !raining for implementation of reservation policy, etc.20

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    To be continue% ne+t ee

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