Lecture (2)

20 Questions Before Starting

1-Why am I starting a business2-What kind of business do I want

3-Who is my ideal customer4-What products or services will my

business provide5-Am I prepared to spend the time

and money needed to get my business started

6-What differentiates my business idea and the products or services I will provide from others in the market

7-Where will my business be located8-How many employees will I need9-What types of suppliers do I need10-How much money do I need to get

started11-Will I need to get a loan

12-How soon will it take before my products or services are available

13-How long do I have until I start making a profit

14-Who is my competition15-How will I price my product

compared to my competition16-How will I set up the legal

structure of my business17-What taxes do I need to pay

18-What kind of insurance do I need

19-How will I manage my business20-How will I advertise my

business

Starting your own business can be an exciting and rewarding experience It can offer numerous advantages such as being your own boss setting your own schedule and making a living doing something you enjoy But becoming a successful entrepreneur requires thorough planning creativity and hard workConsider whether you have the following characteristics and skills commonly associated with successful entrepreneurs

Comfortable with taking risks Being your own boss also means yoursquore the one making tough decisions Entrepreneurship involves uncertainty Do you avoid uncertainty in life at all costs If yes then entrepreneurship may not be the best fit for you Do you enjoy the thrill of taking calculated

risks

Independent Entrepreneurs have to make a lot of decisions on their own If you find you can trust your instincts mdash and yoursquore not afraid of rejection every now and then mdash you could be on your way to being an entrepreneur

Persuasive You may have the greatest idea in the world but if you cannot persuade customers employees and potential lenders or partners you may find entrepreneurship to be challenging If you enjoy public speaking engage new people with ease and find you make compelling arguments grounded in facts itrsquos likely yoursquore poised to make your idea succeed

Able to negotiate As a small business owner you will need to negotiate everything from leases to contract terms to rates Polished negotiation skills will help you save money and keep your business running smoothly

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

20 Questions Before Starting

1-Why am I starting a business2-What kind of business do I want

3-Who is my ideal customer4-What products or services will my

business provide5-Am I prepared to spend the time

and money needed to get my business started

6-What differentiates my business idea and the products or services I will provide from others in the market

7-Where will my business be located8-How many employees will I need9-What types of suppliers do I need10-How much money do I need to get

started11-Will I need to get a loan

12-How soon will it take before my products or services are available

13-How long do I have until I start making a profit

14-Who is my competition15-How will I price my product

compared to my competition16-How will I set up the legal

structure of my business17-What taxes do I need to pay

18-What kind of insurance do I need

19-How will I manage my business20-How will I advertise my

business

Starting your own business can be an exciting and rewarding experience It can offer numerous advantages such as being your own boss setting your own schedule and making a living doing something you enjoy But becoming a successful entrepreneur requires thorough planning creativity and hard workConsider whether you have the following characteristics and skills commonly associated with successful entrepreneurs

Comfortable with taking risks Being your own boss also means yoursquore the one making tough decisions Entrepreneurship involves uncertainty Do you avoid uncertainty in life at all costs If yes then entrepreneurship may not be the best fit for you Do you enjoy the thrill of taking calculated

risks

Independent Entrepreneurs have to make a lot of decisions on their own If you find you can trust your instincts mdash and yoursquore not afraid of rejection every now and then mdash you could be on your way to being an entrepreneur

Persuasive You may have the greatest idea in the world but if you cannot persuade customers employees and potential lenders or partners you may find entrepreneurship to be challenging If you enjoy public speaking engage new people with ease and find you make compelling arguments grounded in facts itrsquos likely yoursquore poised to make your idea succeed

Able to negotiate As a small business owner you will need to negotiate everything from leases to contract terms to rates Polished negotiation skills will help you save money and keep your business running smoothly

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

6-What differentiates my business idea and the products or services I will provide from others in the market

7-Where will my business be located8-How many employees will I need9-What types of suppliers do I need10-How much money do I need to get

started11-Will I need to get a loan

12-How soon will it take before my products or services are available

13-How long do I have until I start making a profit

14-Who is my competition15-How will I price my product

compared to my competition16-How will I set up the legal

structure of my business17-What taxes do I need to pay

18-What kind of insurance do I need

19-How will I manage my business20-How will I advertise my

business

Starting your own business can be an exciting and rewarding experience It can offer numerous advantages such as being your own boss setting your own schedule and making a living doing something you enjoy But becoming a successful entrepreneur requires thorough planning creativity and hard workConsider whether you have the following characteristics and skills commonly associated with successful entrepreneurs

Comfortable with taking risks Being your own boss also means yoursquore the one making tough decisions Entrepreneurship involves uncertainty Do you avoid uncertainty in life at all costs If yes then entrepreneurship may not be the best fit for you Do you enjoy the thrill of taking calculated

risks

Independent Entrepreneurs have to make a lot of decisions on their own If you find you can trust your instincts mdash and yoursquore not afraid of rejection every now and then mdash you could be on your way to being an entrepreneur

Persuasive You may have the greatest idea in the world but if you cannot persuade customers employees and potential lenders or partners you may find entrepreneurship to be challenging If you enjoy public speaking engage new people with ease and find you make compelling arguments grounded in facts itrsquos likely yoursquore poised to make your idea succeed

Able to negotiate As a small business owner you will need to negotiate everything from leases to contract terms to rates Polished negotiation skills will help you save money and keep your business running smoothly

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

14-Who is my competition15-How will I price my product

compared to my competition16-How will I set up the legal

structure of my business17-What taxes do I need to pay

18-What kind of insurance do I need

19-How will I manage my business20-How will I advertise my

business

Starting your own business can be an exciting and rewarding experience It can offer numerous advantages such as being your own boss setting your own schedule and making a living doing something you enjoy But becoming a successful entrepreneur requires thorough planning creativity and hard workConsider whether you have the following characteristics and skills commonly associated with successful entrepreneurs

Comfortable with taking risks Being your own boss also means yoursquore the one making tough decisions Entrepreneurship involves uncertainty Do you avoid uncertainty in life at all costs If yes then entrepreneurship may not be the best fit for you Do you enjoy the thrill of taking calculated

risks

Independent Entrepreneurs have to make a lot of decisions on their own If you find you can trust your instincts mdash and yoursquore not afraid of rejection every now and then mdash you could be on your way to being an entrepreneur

Persuasive You may have the greatest idea in the world but if you cannot persuade customers employees and potential lenders or partners you may find entrepreneurship to be challenging If you enjoy public speaking engage new people with ease and find you make compelling arguments grounded in facts itrsquos likely yoursquore poised to make your idea succeed

Able to negotiate As a small business owner you will need to negotiate everything from leases to contract terms to rates Polished negotiation skills will help you save money and keep your business running smoothly

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Starting your own business can be an exciting and rewarding experience It can offer numerous advantages such as being your own boss setting your own schedule and making a living doing something you enjoy But becoming a successful entrepreneur requires thorough planning creativity and hard workConsider whether you have the following characteristics and skills commonly associated with successful entrepreneurs

Comfortable with taking risks Being your own boss also means yoursquore the one making tough decisions Entrepreneurship involves uncertainty Do you avoid uncertainty in life at all costs If yes then entrepreneurship may not be the best fit for you Do you enjoy the thrill of taking calculated

risks

Independent Entrepreneurs have to make a lot of decisions on their own If you find you can trust your instincts mdash and yoursquore not afraid of rejection every now and then mdash you could be on your way to being an entrepreneur

Persuasive You may have the greatest idea in the world but if you cannot persuade customers employees and potential lenders or partners you may find entrepreneurship to be challenging If you enjoy public speaking engage new people with ease and find you make compelling arguments grounded in facts itrsquos likely yoursquore poised to make your idea succeed

Able to negotiate As a small business owner you will need to negotiate everything from leases to contract terms to rates Polished negotiation skills will help you save money and keep your business running smoothly

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Comfortable with taking risks Being your own boss also means yoursquore the one making tough decisions Entrepreneurship involves uncertainty Do you avoid uncertainty in life at all costs If yes then entrepreneurship may not be the best fit for you Do you enjoy the thrill of taking calculated

risks

Independent Entrepreneurs have to make a lot of decisions on their own If you find you can trust your instincts mdash and yoursquore not afraid of rejection every now and then mdash you could be on your way to being an entrepreneur

Persuasive You may have the greatest idea in the world but if you cannot persuade customers employees and potential lenders or partners you may find entrepreneurship to be challenging If you enjoy public speaking engage new people with ease and find you make compelling arguments grounded in facts itrsquos likely yoursquore poised to make your idea succeed

Able to negotiate As a small business owner you will need to negotiate everything from leases to contract terms to rates Polished negotiation skills will help you save money and keep your business running smoothly

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Independent Entrepreneurs have to make a lot of decisions on their own If you find you can trust your instincts mdash and yoursquore not afraid of rejection every now and then mdash you could be on your way to being an entrepreneur

Persuasive You may have the greatest idea in the world but if you cannot persuade customers employees and potential lenders or partners you may find entrepreneurship to be challenging If you enjoy public speaking engage new people with ease and find you make compelling arguments grounded in facts itrsquos likely yoursquore poised to make your idea succeed

Able to negotiate As a small business owner you will need to negotiate everything from leases to contract terms to rates Polished negotiation skills will help you save money and keep your business running smoothly

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Persuasive You may have the greatest idea in the world but if you cannot persuade customers employees and potential lenders or partners you may find entrepreneurship to be challenging If you enjoy public speaking engage new people with ease and find you make compelling arguments grounded in facts itrsquos likely yoursquore poised to make your idea succeed

Able to negotiate As a small business owner you will need to negotiate everything from leases to contract terms to rates Polished negotiation skills will help you save money and keep your business running smoothly

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Able to negotiate As a small business owner you will need to negotiate everything from leases to contract terms to rates Polished negotiation skills will help you save money and keep your business running smoothly

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Creative Are you able to think of new ideas Can you imagine new ways to solve problems Entrepreneurs must be able to think creatively If you have insights on how to take advantage of new opportunities entrepreneurship may be a good fit

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Supported by others Before you start a business itrsquos

important to have a strong support system in place Yoursquoll be forced to make many important decisions especially in the first months of opening your business If you do not have a support network of people to help you consider finding a business mentor A business mentor is someone who is experienced successful and willing to provide advice

and guidance

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Assignment Topic

lsquoCreating establishing and running a small business require different skills approaches and management styles from those required to

operate large onesrsquoDiscuss

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Assignment

1048579Explain that the skills that will be discussed in this course need to be combined to build good management skills

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Assignment

Discuss what other qualities a good manager should possess

Discuss any project participants have planned and implemented in several steps

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

1 -Ask the class to select a product or service

2 -Ask two students to role-play a conversation between a

customer and businessperson

3 -Ask the students to point out strengths and weaknesses in the dialogue and how the

weaknesses may be overcome

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16

Than

ks fo

r Yo

ur

Atten

tion

• Lecture (2)
• Slide 2
• Slide 3
• Slide 4
• Slide 5
• Slide 6
• Slide 7
• Slide 8
• Slide 9
• Slide 10
• Slide 11
• Assignment Topic
• Assignment
• Assignment (2)
• Slide 15
• Slide 16