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ORIGINAL ARTICLE Learning through bodily experience: A possibility to enhance healthcare students’ ability to empathize? ANNE RIISER SVENSEN 1 & ASTRID BERGLAND 2 1 Faculty of Health Sciences, Department of Physiotherapy, University College of Oslo, Box 4, St. Olavs plass 0130 Oslo, Norway, 2 Faculty of Health Sciences, University College of Oslo, Box 4, St. Olavs plass 0130 Oslo, Norway Abstract The purpose of this study was to explore whether learning through bodily experience in Movement Practice facilitated the development of empathy. A qualitative approach based on interviews with six women and three men between 22 and 26years. The data were analysed with the aid of Steinar Kvale’s ‘‘meaning condensation’’ and ‘‘meaning interpretation’’. Three categories emerged: (i) from a tacit knowledge of empathy to the recognition of empathy; (ii) empathy Á being touched and emotionally involved; (iii) empathic Á and still open for new insight. These categories clarify the importance of students being in touch with their own feelings and being able to reflect on them. Learning through bodily experience takes into account the body as a subject and carrier of meaning. Bodily experience creates opportunities for the development of empathy after time has been given for reflection. For the student to acquire empathy, self-understanding is fundamental to his/her professional attitude. Only when the students are aware of their own feelings, can they deal with them. Most students seem to want to start reflecting upon their own emotions, but find it hard to recognize themselves as empathic professionals so early in their course. Empathy is described by the students as ‘‘intersubjective’’ and reflects understanding and awareness of the feelings and behaviour of another person and the ability to respond to the clients as unique human beings. Key words: Bodily awareness, bodily experience, empathy, learning, physiotherapy, student Introduction The acquisition and nurturing of human skills and attitudes is an important aim of training in phy- siotherapy. Empathy is a key concept in many disciplines. In a health care context, empathy is defined as a cognitive attribute that involves an understanding of the inner experiences and perspec- tives of the patient as a separate individual, com- bined with the capacity to communicate this understanding to the patient (1 Á 7). Empathy relates to behaviour and has a personality dimension and experienced emotions (8,9). Reynolds & Scott (10) conclude that empathy is crucial to a non-defensive relationship and can facilitate satisfactory and pro- ductive outcomes for the clients. Peloquin (11) suggests that empathy is central to the interactions of therapists who value the personal dignity of their clients. Thornquist (12) uses the expression ‘‘bodily empathy’’ and considers it vital in all kinds of health work to describe how you ‘‘feel’’ about what another person is experiencing. The Norwegian physiother- apy curriculum states that learning by using your own body is an extension of the techniques and skills related to the exercise itself. The students are given the opportunity to interpret the body based on their own experience (13). Nerdrum (2) focuses on programmes for training in empathic communication for future social work- ers. He concludes that specific training seems necessary to help them progress towards a signifi- cantly higher degree of empathy. Kelly & Wykurz (14) suggest that students should work with patients to enhance empathy and communication skills. Others suggest that teaching empathy should take place in the ambulatory care setting (15) early in the course of health workers’ training (16,17) and be reinforced by taking patient histories (18). Correspondence: A. Riiser Svensen, Faculty of Health Sciences, Department of Physiotherapy, University College of Oslo, Box 4, St. Olavs Plass 0130 Oslo N-407, Norway. E-mail: [email protected] Advances in Physiotherapy . 2007; 9: 40 Á 47 (Received 4 November 2005; accepted 18 October 2006) ISSN 1403-8196 print/ISSN 1651-1948 online # 2007 Taylor & Francis DOI: 10.1080/14038190601090711 Adv Physiother Downloaded from informahealthcare.com by University of Auckland on 11/02/14 For personal use only.

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Page 1: Learning through bodily experience: A possibility to enhance healthcare students’ ability to empathize?

ORIGINAL ARTICLE

Learning through bodily experience: A possibility to enhancehealthcare students’ ability to empathize?

ANNE RIISER SVENSEN1 & ASTRID BERGLAND2

1Faculty of Health Sciences, Department of Physiotherapy, University College of Oslo, Box 4, St. Olavs plass 0130 Oslo,

Norway, 2Faculty of Health Sciences, University College of Oslo, Box 4, St. Olavs plass 0130 Oslo, Norway

AbstractThe purpose of this study was to explore whether learning through bodily experience in Movement Practice facilitated thedevelopment of empathy. A qualitative approach based on interviews with six women and three men between 22 and26 years. The data were analysed with the aid of Steinar Kvale’s ‘‘meaning condensation’’ and ‘‘meaning interpretation’’.Three categories emerged: (i) from a tacit knowledge of empathy to the recognition of empathy; (ii) empathy � beingtouched and emotionally involved; (iii) empathic � and still open for new insight. These categories clarify the importance ofstudents being in touch with their own feelings and being able to reflect on them. Learning through bodily experience takesinto account the body as a subject and carrier of meaning. Bodily experience creates opportunities for the developmentof empathy after time has been given for reflection. For the student to acquire empathy, self-understanding is fundamentalto his/her professional attitude. Only when the students are aware of their own feelings, can they deal with them. Moststudents seem to want to start reflecting upon their own emotions, but find it hard to recognize themselves as empathicprofessionals so early in their course. Empathy is described by the students as ‘‘intersubjective’’ and reflects understandingand awareness of the feelings and behaviour of another person and the ability to respond to the clients as unique humanbeings.

Key words: Bodily awareness, bodily experience, empathy, learning, physiotherapy, student

Introduction

The acquisition and nurturing of human skills and

attitudes is an important aim of training in phy-

siotherapy. Empathy is a key concept in many

disciplines. In a health care context, empathy is

defined as a cognitive attribute that involves an

understanding of the inner experiences and perspec-

tives of the patient as a separate individual, com-

bined with the capacity to communicate this

understanding to the patient (1�7). Empathy relates

to behaviour and has a personality dimension and

experienced emotions (8,9). Reynolds & Scott (10)

conclude that empathy is crucial to a non-defensive

relationship and can facilitate satisfactory and pro-

ductive outcomes for the clients. Peloquin (11)

suggests that empathy is central to the interactions

of therapists who value the personal dignity of their

clients. Thornquist (12) uses the expression ‘‘bodily

empathy’’ and considers it vital in all kinds of health

work to describe how you ‘‘feel’’ about what another

person is experiencing. The Norwegian physiother-

apy curriculum states that learning by using your

own body is an extension of the techniques and skills

related to the exercise itself. The students are given

the opportunity to interpret the body based on their

own experience (13).

Nerdrum (2) focuses on programmes for training

in empathic communication for future social work-

ers. He concludes that specific training seems

necessary to help them progress towards a signifi-

cantly higher degree of empathy. Kelly & Wykurz

(14) suggest that students should work with patients

to enhance empathy and communication skills.

Others suggest that teaching empathy should take

place in the ambulatory care setting (15) early in the

course of health workers’ training (16,17) and

be reinforced by taking patient histories (18).

Correspondence: A. Riiser Svensen, Faculty of Health Sciences, Department of Physiotherapy, University College of Oslo, Box 4, St. Olavs Plass 0130 Oslo

N-407, Norway. E-mail: [email protected]

Advances in Physiotherapy. 2007; 9: 40�47

(Received 4 November 2005; accepted 18 October 2006)

ISSN 1403-8196 print/ISSN 1651-1948 online # 2007 Taylor & Francis

DOI: 10.1080/14038190601090711

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Furthermore, students should be given opportu-

nities to reflect on their learning experiences (19).

Results of earlier studies are inconsistent with

regard to the students’ development of empathy

during their study programme; both increased and

decreased empathy have been reported (7,20�22)

prior to and following clinical experience. To our

knowledge, no research has yet been performed to

indicate whether working with the body’s awareness

may be a way to help health workers develop their

empathy. Thus the purpose of this study is to explore

whether and how learning through bodily experience

facilitates the development of empathy in first-year

physiotherapy students.

Material and method

Seventy first-year students at a Norwegian Bachelor

Programme of Physiotherapy were given information

about the purpose of the study and were asked if they

were willing to participate in one in-depth interview

concerning their learning through bodily experience.

Nine students, aged 22�26 (mean age 23) years,

volunteered: six women and three men. All the

students except one have 1 year or more of education

at university level in addition to various work

experience before starting the physiotherapy course.

The number of women and men reflects the total

number of students with respect to age and gender.

Having interviewed the nine students, the study

reached the point of saturation (23).

Arenas for learning through bodily experience

One aim of teaching physiotherapy is to enhance

students’ attitude towards empathy. Bodily experi-

ence in this study relates to Movement Practice

(MP), massage and nine days of clinical practice in

hospital (supervised patient treatment), spread over

the first year of the course. The main focus during

MP, is that the students perform different move-

ments and activities, for instance imagining they are

stretching towards the sky and pushing the clouds

around or sitting in pair back to back and just

leaning against one another. Afterwards they reflect

on their experience in a discussion group. Particular

points to discuss are body awareness, consciousness

of the other, knowledge about movement and com-

munication, ‘‘Veronica Sherborne activities’’ (24).

Body awareness is a broad concept, often used in

physiotherapy. It comprises body consciousness and

different aspects of motor behaviour. The students

are taught to attend both to how the movements are

performed and what they experience during the

performance. This stimulates mental presence and

increases the awareness of the strengths and limita-

tions of one’s own body.

While the students are performing these activities,

the main focus is on their own bodily experience.

During class, an introduction is given on different

theories relating to the body and movement

(24�27). In this paper a bodily experience points

to a phenomenological understanding where the

person is regarded as at the same time ‘‘having’’

and ‘‘being’’ the body (27). According to this view,

the body is seen as a source of information, along

with the person’s own idea of the situation. Peirce et

al. (26) refers to a kind of experience which he calls

‘‘firstness’’, which comes into force at a level prior to

what can be expressed in words � the experience is at

a ‘‘prelinguistic level’’. This means that the experi-

ence is perceived directly as a feeling. The informa-

tion or experience is described as ‘‘bodily’’ or

‘‘momentary’’.

Interviews

Qualitative interviews were used in order to find out

what the students had learned through their own

bodily experience during their first year of the

physiotherapy course. The interviews were per-

formed once in the first month of their second year

at a Norwegian Bachelor Program of Physiotherapy.

They took place at the college in a separate room,

with only one student and one of the authors

present. Examples of questions were: Describe one

or more situation(s) and your feelings during your

training where you were very close to another

person, physically or emotionally. Describe your

opportunity to reflect upon your experience? How

did you experience the reflection situation? In the

course of the interview, the interviewer tried to verify

her interpretation of the subject’s answer (28). The

interviews were taped and later transcribed verbatim

for analysis by one of the authors.

Analysis

The data analysis can be described with what Kvale

(28) calls a ‘‘meaning condensation’’ and ‘‘meaning

interpretation’’. Meaning condensation entails

abridgement of the opinions expressed by the inter-

viewees in short formulations. Long statements are

compressed into briefer statements in which the

main sense of what is said is rephrased in a few

words. Interpretation goes beyond a restructuring of

the manifest meanings of the text to deeper or more

speculative interpretation of the text. Through this

interpretation process, the three student categories

presented in the results emerged. Verbatim extracts

from the students’ interviews have been used to

Learning through bodily experience 41

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show what these interpretations are based upon.

This kind of interpretation goes beyond what the

informants have said directly so as to reveal the

opinions and relations that are not evident.

Verification was built into the research process by

continual checks on the credibility, plausibility and

trustworthiness of the findings � see presentation of

the results. The two authors used a hermeneutic

perspective to gain consensus about the interpreta-

tion in the data analysis (28), trying to obtain an

interpretation free of contradiction. Both researchers

adopted a critical outlook on the analysis, explicitly

stating their perspective on the subject matter

studied, trying to counter any selective perspective

in order to avoid bias, and in general playing the

devil’s advocate towards the other researcher’s point

of view. The project was approved by the regional

ethics committee.

Results

The outcome of the interviews is presented in the

three categories that emerged during the analyses.

The three categories: ‘‘from tacit knowledge of

empathy to recognition of empathy’’; ‘‘empathy �being touched and emotionally involved’’; ‘‘em-

pathic � and open to further insight’’ � seem to be

characteristic features in a model of the process of

developing empathy.

From tacit knowledge of empathy to recognition of

empathy

The students, except for one, were not sure whether

they were empathic. They seemed to believe that

beginners could not be empathic, but in the mean-

time they could at least be kind and pleasant with

their patients. One student put it like this:

The teacher said that we were too gentle with the

patient. We are supposed to torture them a little

bit, to give them some pain � we might say �ooops, did that hurt? If we recognize their illness

we might make them obsessively concerned about

being acknowledged (. . .) and we are not supposed

to be like that, but at the same time I don’t think

that you can teach yourself to be empathic from a

book. I work in a retirement home and there you

are very kind to the patients and care about them,

especially in the one-to-one-situations. I don’t get

to know patients I meet during my practical

sessions. Maybe it is like that in the beginning,

that you are just extremely kind and pleasant?

Another student described some of her experiences

during MP. She developed her bodily awareness and

learned to feel her own strength, boundaries, com-

fort and discomfort.

I thought it was important to be aware of my body,

to feel certain movements and perhaps to be a bit

creative and loosen up a little, which is important

when you are a physiotherapist . . . and I also

learned about myself and my limitations, what I

was comfortable with and what I wasn’t comfor-

table with, it was both (. . .) there are many things

to become aware of in MP. This awareness will

probably be useful in clinical practice.

A female student thought the development had

started by just being on the course, in class and in

practice sessions without being able to point out

definite elements. She had learnt much about body,

‘‘soul’’ and feelings:

I have now realized that it’s all linked together,

body and shall we call it ‘‘soul’’ � that they are

connected, right. When I try to think about it, we

have learnt a lot about it in theory, I am not so

sure if we have learnt about it in practice � it’s not

as if I can say � but I think I have anyway, without

being able to say anything about it (. . .) but it’s like

they say, it’s a bodily experience and then it’s

rather a slow process and not like this [snapping

her fingers]. I think that perhaps when I experi-

ence something with my body, I have a greater

chance of understanding how others experience

the same thing with their bodies, even though we

are completely different persons: being lifted and

moved around and treated. So I feel I am better

qualified to take good care of my patient as a

therapist now, than I would have been if I hadn’t

experienced it at first hand.

When talking about the development of empathy,

one female student said:

when it comes to empathy, I think it’s not just that

you develop it, it’s something that lies within you,

developed from � I don’t know � sometimes

too much focus is put on how to learn empathy,

learning to put ourselves in the patient’s situation,

it isn’t always that easy to learn, it is some-

thing that comes by itself when you meet the

patient.

They expressed the wish to be able to concentrate on

one thing at a time. This was particularly noticeable

when they were trying to master practical skills,

which demanded their undivided attention. One

male student put it this way:

42 A. R. Svensen & A. Bergland

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In the early stages of learning, you are very

concerned about what you are supposed to do,

so that you have trouble combining things; I do, at

least. I guess I thought I would have become more

skilful with the technical aspects of massage, if

there had been a sharper focus on techniques.

Empathy � being touched and emotionally involved

When asked about experiences that have made a

special impression on them during their external

practice, many chose to present dramatic meetings

with their patients � some very dramatic. Concern

and empathy for another person’s situation is im-

portant. Most of the students said that they had

either written about the experience or talked to their

tutor about it. This is one of the stories:

Last year when I was in practice, I met a patient

who had been in a car accident. He had a multiple

trauma. I was alone with the patient for the first

time. It was a very positive experience. That’s

what comes to mind when I think about special

experiences. He was very easy to deal with, though

severely injured. He had lost his wife and every-

thing. To come so close to a situation like his,

which I had never experienced before, made a

huge impression on me. To be alone with the

patient and to be in control of everything � though

it was just an examination � as I said, it was a very

positive experience, I felt that it was good. This

was a paradox, I mean, it was terrible to be with

someone in that situation and yet to watch them

being so cheerful and pleasant.

The story is quite typical, the paradox of having

sympathy for patients enduring a cruel situation and

yet satisfaction in being able to meet them appro-

priately and maybe offer them some help and

support.

A male student described a situation that he did

not feel he had managed very well. A patient

began to cry violently when he asked her about her

family situation and he did not know what to do.

He disliked the situation and wanted it to stop, so

he began to ask her some other questions � about

her free time and whether she had any hobbies.

I think it is much easier to comfort the patient

when you are alone with her because you do not

have to think about others; and then I am male,

she was female; you know, it is much easier for

girls to comfort. I got it wrong, I only held her

hand a little, that was the closest I dared to go.

After that episode, he said that he went home and

read about what he should have done � let the

patient cry and say why she was crying, instead of

trying to stop her.

Some students find empathy hard to learn, believ-

ing that it is supposed to come naturally when

meeting the patient. They think it is hard to be

empathic on demand. It becomes theoretical, artifi-

cial and, in a patient situation with the room filled

with fellow students and the tutor, performance

anxiety may occur. One of the male students said:

I think it’s hard, to be able to show empathy, to

put yourself in the situation of the patient at the

same time as you are performing function exam-

inations that you are uncertain of. I think it is hard

to keep both things in focus. When you also have

fellow students and a tutor listening to the case

history or observing a functional examination, you

feel the pressure to perform. Sometimes I find that

very difficult to deal with . . . there are so many

other things to keep in mind.

He expressed an issue that recurred in many of the

interviews. The students repeated that there are

many forms of knowledge that they must acquire,

and they do not have the capacity to handle more

than one thing at a time. The need to perform

practical skills correctly neither allows the student to

see the patient/fellow student (when practising their

skills in class), properly, nor to take their own bodily

experiences of the situation personally. Moreover,

they experience the pressure of being observed in a

situation where they are trying to be empathic, which

by itself requires much of their attention.

In order to be empathic with another person you

must have some experience in common. One student

tells about MP as a way of being placed in situations

of which you have no prior experience.

I do see the point, many of the movements were

strange and awkward, but you have to go through

it to be able to put yourself in someone else’s

situation.

Empathic � and still open to new insight

There was only one student who characterized

herself as empathic. She felt that she had always

been empathic, and had just become more and more

conscious of it:

I feel that I have always been quite empathic, but I

think I have become more conscious about my

body language and my way of touching and giving

Learning through bodily experience 43

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Page 5: Learning through bodily experience: A possibility to enhance healthcare students’ ability to empathize?

the patient the feeling that I am there and part of

the situation. I really think that I am becoming

more conscious about it in my manner and my

conduct now than I was before.

When asked if MP had been an arena to bring the

body and the ‘‘soul’’ together, her answer was:

Yes, you might say that, but it’s hard to know

really because I think it is implanted in us from the

beginning that they are so separate. I believe, there

were in fact many students who thought it was

very strange, that they didn’t realize that this was

actually what we were doing, that we were trying

try to keep the body and soul together and not

separate � it’s a bit difficult to explain (. . .) it’s

something you haven’t experienced before . . . �you have had gymnastics and stuff, but it’s not

really the same thing.

She knew that some of the students had not had the

same experience as her, and she had had some

thoughts about it.

I am one of the eldest (26 years old), and I don’t

feel that all of the students in this class are mature

enough for this, it goes over their heads because

they are not mature enough to understand that

you actually don’t have to understand everything,

and ascribe a meaning to everything � you can just

do it. Perhaps in general everyone has to have the

answers and know how to do things and know

everything, but I don’t think that it’s always

supposed to be like that, and I suppose that’s

what is meant by ‘‘bodily experience’’, that you

only experience it, you don’t have to analyse it.

Maybe just be a bit open to new things and not be

so critical towards other people’s ideas and

thoughts, attacking everything at once before

you’ve even tried.

After the session with movement practice (MP)

there had been a discussion, but she felt it had been

rather unsuccessful. She had these thoughts about

the timing:

If the teacher asks: ‘‘Was this any good?’’, everyone

goes silent, even though this is something that

everyone can have an opinion about, whether it

was good or bad, but of course, things that are a

bit more emotional, you have to offer a part of

yourself, and then I realize that it might be hard to

give an answer, you don’t always have an answer

ready (. . .) it may take some time to process. With

regards to MP, we always have a discussion right

afterwards, and it is perhaps too soon, it’s too

close, I don’t know.

Discussion

The purpose of this study is to find out whether and

how learning through bodily experience facilitates

the development of empathy. Our data indicate that

it is possible to enhance empathy through bodily

experience during MP. Empathy is described by the

students as interactive and reflects understanding

and awareness of the feelings and behaviour of

another person. An empirical model (Figure 1)

emerged from the data presented as three categories

in the result section. The interpretation of the results

relates to the two categories ‘‘Development of

empathy’’ and ‘‘Empathy: From Impression to

Interactive Experience’’ presented in the following

discussion. In this study, the students start with

doing something in practice which could produce

knowledge different from attending lectures or read-

ing books. It seems to be crucial to reflect after

action. This reflexivity seems to give access to own

experience. A key prerequisite for understanding

reflexivity in this way is the recognition that experi-

ence takes place all the time (29). In the work of

health professionals, body communication acquires a

special meaning. According to biomedicine, the

body as biology is in focus. The body as a means

of expression, the body as I�me, is easily forgotten

(30). Since our body is always present, and never

silent (31) it is difficult to conclude whether the

accounts from the students are related to MP or

other experiences.

Development of empathy

The empirical material revealed that learning

through bodily experience leads to an awareness of

an inner disposition and provides a starting point

From tacit knowledge of empaty to recognition of emapthy

Empathy: from impression til interactive experience

Empatic – and still open to new insight

Empathy – being touched and emotionally involved

Development of empathy

Figure 1. Learning through bodily experience: from students

accounts to interpretation of students’ accounts.

44 A. R. Svensen & A. Bergland

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Page 6: Learning through bodily experience: A possibility to enhance healthcare students’ ability to empathize?

and context for reflection. Vetlesen (32) describes

empathy as a fragile product of developmental

psychology. He believes empathy is by its very nature

and origin interpersonal. The interpersonal aspect

was pointed out by one of the students who found

empathy hard to learn and said it was ‘‘something

that comes by itself when you meet the patient’’.

Nerdrum (2) asks whether health workers need a

different sort of empathy in their work than what

they have in their private lives. One student seemed

to recognize a change in her own empathy from

always being quite empathic, to developing a higher

consciousness on meeting the patient. She talked

about her body language, her way of touching and

how she was able to give the patient the feeling of

being there for him. Nerdrum (2) raises critical

questions that should be clarified before empathy

can be introduced into various care disciplines

regarding the helper’s motive is for being empathic.

It is very important to have sufficient self-knowledge

to be able to see when one uses empathy for one’s

own sake, and when one uses it to help patients. The

professional situation is characterized by a systemic

lack of balance, the therapist being the giver and the

patient the receiver, a situation experienced by one

of our students. She told the interviewer about her

feeling of well-being in having control and power

when she was alone with the patient. This asymme-

trical relationship was grounded in an ethical dimen-

sion of which she seemed to be aware. When this

student said that the situation was rewarding for her

too, we could interpret that in the light of what Holm

(33) refers to as fulfilling your own needs in your

profession.

Holm points out the necessary alternation be-

tween emotional perception and intellectual assess-

ment, without which we risk being engulfed by the

other person’s emotions. In the case of the weeping

patient, the student reflected on his way of handling

this situation � he experienced his own lack of

professional skill and withdrew from the patient’s

emotional reactions. The students seemed to recog-

nize that changes require reflection on the situations

and processes. A purely emotional approach may

result in confused reactions that provoke anxiety

because we have mixed our own feelings with the

other person’s feelings (33). Among the cognitive

elements, we find theoretical knowledge about reac-

tions to crises, for instance, and psychological

defence mechanisms. This student had tried to learn

from his own experience using theoretical knowledge

gained from books.

Although our body is always present, and never

silent (31), the difference between learning empathy

through bodily experience, i.e. doing, compared to

learning empathy when listening, talking or reading

is revealed by the students. Some students thought

that it was not possible to teach oneself empathy

from books. This seems to correspond well with

Holm (33), who warns against overstressing cogni-

tive elements. Such overstressing may inhibit the

ability to let our usual controlled and logical

approach go a bit, which would allow us to give

way to fantasies and a visual way of thinking �prerequisites for new and innovative efforts. How-

ever, just as cognition devoid of emotional under-

standing will not generate empathic understanding,

we cannot understand the other person exclusively

on the basis of our own emotions. For the new

student, Holm’s warning (33) goes too far. New

students found the demand to ‘‘show empathy’’

impossible while at the same time learning new

skills. In addition, they found it tough being ob-

served by the tutor and fellow students.

Empathy: From impression to interactive experience

The teacher aims in class to create a climate free of

defensiveness in order to enable the students to talk

about their perceptions. The students’ difficulties in

doing so may possibly be understood in the light of

Peirce et al.’s theories of levels of experience (26).

The student knows she has learnt something by

experience but is not capable of saying anything

explicit about it. The form of experience that Peirce

calls ‘‘firstness’’ comes into force at a level prior to

that which can be expressed in words � the

experience is at a ‘‘prelinguistic level’’. This means

that the experience is perceived directly as a feeling.

A student expressed the opinion that some experi-

ence is a ‘‘bit more emotional, offering part of

yourself ’’, and difficult to verbalize and ‘‘these are

things it may take some time to process.’’ The

information or experience that was produced is

referred to as ‘‘bodily’’ or ‘‘momentary’’. Perhaps

more practice with this kind of experience is needed

in order to become aware of it and be able to express

it.

The students mentioned the importance of being

creative, daring to ‘‘loosen up’’ a bit. ‘‘You do not

necessarily have to understand everything � you can

actually just do it’’, bodily experience may be just

experienced and not necessarily analysed. Thorn-

quist (12) points out that health personnel have a

particular responsibility in this respect. One of the

informants said something important about bodily

experience when she referred to it as ‘‘a slow

process’’. The ‘‘firstness experience’’ itself is prob-

ably immediate and momentary, the process, how-

ever, of becoming aware of the experience takes

time. The same informant pointed out that it takes

time to process the experience; the discussion came

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too soon after the class. Moreover, she has received a

greater understanding of how her patient will

experience lifting and touching, activities they per-

formed in class. The fact that the student has the

‘‘same’’ bodily experiences that will be her patient’s

experience later on, builds up a mutual experience,

related to body and movement. Being able to reflect

on their own bodily feelings in communication with

others may increase the chances of understanding

other people. The students’ experience may be

interpreted as knowledge about themselves and the

other. A number of authors (2,33) claim that

empathy involves focusing on aspects of how a

person understands another person’s experience. In

this case, the student’s approach to understanding

the other was bodily, and she also said that she had

become aware that she could make the patient feel

she was there and part of the situation. This

interaction is related to what Stensland (34) presents

as bodily empathy.

The informants brought up several elements that

are fundamental in MP. Awakening the body; the

distinction of movements, creativity, courage, feeling

your own limitations, preparing for pleasant and

unpleasant things, and their conclusions were all

directed towards the meeting with the patient.

Several writers (12,32,34�36) emphasize the impor-

tance of health personnel being in touch with their

own feelings and being aware of situations that bring

out pleasure or unease in them. According to the

students’ experience, empathy seems to organize

their perception, facilitates their awareness of them-

selves and others, increases sensitivity and promotes

respect. Empathetic expression has to be accepted by

the other and held open for reinterpretation all the

time (35).

Limitations

Unlike quantitative research, qualitative research

does not necessarily aim to produce findings that

are representative of a larger population (37). There-

fore, the findings of our study are not necessarily

generalizable. In our study the content of the

categories are mostly based upon several students,

except for the category ‘‘Empathic � but still open to

new insight’’, which is based upon one student.

Thus, her comments are not validated by the other

students, which could be a limitation. However, her

comments are validated theoretically. In a larger

sample, perhaps other students would support her

comment. Because students voluntarily signed up for

the study, they are a self-selected group. They are

probably more prone to self-reflection and more

capable of answering our questions than the ‘‘re-

fusers’’. However, the data may be interpreted as

honest and highly valid in the context in which they

had been produced. We received information from

the students only once and have had no opportunity

to verify that they actually experienced any change in

their empathic ability over time. Transferability may

be limited with similar demographics. In addition,

the researchers served as the study’s instruments.

From a quantitative research perspective, this could

potentially increase the risk of bias in the data

analysis (38). However, as Kvale (28) states, the

interview as such is neither an objective nor a

subjective method, its essence is an intersubjective

interaction. With an increased sample size, we would

have had the opportunity to make statistical general-

izations. In our study, we could only make analytical

generalizations by specifying the supporting evi-

dence to make the argument explicit in the inter-

pretation of the data (28). By using the triangulation

method, we could have increased the content validity

of the study (38).

Conclusion

For the student to acquire empathy, self-under-

standing is fundamental in his/her professional

attitude. The awareness of their problem areas,

knowing their own typical ways of reacting in a given

situation and with particular people, is part of the

students’ development of empathy. Most students

find it hard to recognize themselves as empathic

professionals so early in their course. The verbaliza-

tion of bodily experiences is a way for physiotherapy

students to learn empathy. Empathy is described by

the students as interactive and reflects understanding

and awareness of the feelings and behaviour of

another person. According to our results, a model

for developing empathy in the first year students

consists of the ability to recognize, to be involved and

to be open-minded. The implication is that in order

to become empathic, learning strategies are required

that allow students to expose their own mistakes and

insecurities to others, so that they may increase their

self-awareness and benefit from the experience.

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