learning objectives : understand the importance of protecting your assets through insurance
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Learning Objectives : Understand the importance of protecting your assets through insurance Explore insurance needs for your specific business Investigate and initiate loss-prevention strategies for both internal and external crimes Build awareness of cyber-crime issues. - PowerPoint PPT PresentationTRANSCRIPT
Chapter 12: Protect Your “Baby” and Yourself - Insurance, Crime, Taxes, Exit Strategy, and Ethics
Learning Objectives :1. Understand the
importance of protecting your assets through insurance
2. Explore insurance needs for your specific business
3. Investigate and initiate loss-prevention strategies for both internal and external crimes
4. Build awareness of cyber-crime issues
5. Recognize the need to file all tax forms in a timely manner
6. Prepare for your exit at the start7. Recognize that ethical behavior
is required of the owner before ethical behavior can be expected of the employees
8. Understand the daily ethical dilemmas entrepreneurs face
9. Learn seven steps to better decision making
10. Understand the importance of tax planning – not just tax filing
Insurance and Managing Risk
Identify the risks your business faces Work with a broker to determine what risks to
insure, which to assume and which to share Check into group policies Consider the following:
Probability & size of a potential loss Financial resources available to meet a loss Probability of lawsuits
You can reduce risk but must also assume it – don’t risk more than you can tolerate losing
Insurance Planning
Personal injury to employees & the general public Legal action stemming from hiring, firing, sexual
discrimination, libel & so on Loss to the business caused by the death or
disability of key employees or the owner Loss or damage of property Loss of income resulting from interruption of
business caused by damage to the firm’s operating assets
Business interruption against consequential losses Workers’ compensation Vehicle
Standard Coverage
1. Fire and general property insurance
2. Consequential loss insurance
3. Public liability insurance4. Business-interruption
insurance5. Crime insurance6. Malpractice insurance7. Errors and omissions
insurance8. Employment practices
liability insurance (EPLI)
9. Key person insurance.10. Product liability
insurance11. Disability insurance12. Health insurance for
employees13. Workers’ compensation
insurance14. Extra equipment
insurance15. Directors’ and officers’
liability insurance.16. Cyber-crime insurance17. Other
Action Step 50: Protect Your Venture
1. Network your way to a business insurance broker and/or your trade association
2. Read information online that focuses on your industry & make a list of questions
3. Review your insurance needs with your broker
4. Discover the cost of insuring your business for the first year & how insurance needs and costs will change as you grow
Employee Crime: Be Prepared – Take Preventative Steps
30% of small business failures attributed to employee theft Be prepared to prevent both internal and external crime Insurers offer specialists to work with industry-specific issues:
● Credit card fraud ● Theft of items from stockroom, layaways & displays● Check deception ● Computer fraud● Shoplifting ● Sabotage● Cyber crime ● Theft of private information● Cash mishandling● Manipulation of time card data● Fraudulent refunds ● Illegal use of company time● Counterfeit money ● Fraudulent expense reports● Fitting room theft● Sweethearting (discounts for family & friends)● Burglary ● Theft of trade secrets● Robbery ● Theft of intellectual property● Bomb threats
Credit Card Fraud: 5 Steps to Protect Your Business
Get all the information related to the credit card
Be wary of orders that use different “bill to” and “ship to” addresses
Watch out for unusually large next-day delivery orders
Do everything possible to validate the order before it is shipped
Take immediate steps to reduce damage if fraud is discovered
Cyber Concerns
Be vigilant in your protection of employee, customer and company data
Install appropriate software & train employees
Never stop reading about security issues Firms today face “reputational risk” Hire carefully – data theft by employees
pose a huge threat today Consider cyber-crime liability insurance
5 Reasons Cyber Security Matters to Small Businesses
Smaller companies are more likely to be attacked than bigger ones
Breaches are potentially business-ending events
Can you be sure you are properly controlling the access of your employees & business partners?
Attacks could ruin your company’s reputation Your company could be putting its best
customers at risk
10 Cyber Security Tips for Small Businesses
1. Train employees in security principles
2. Protect information, computers & networks from cyber attacks
3. Provide firewall security for your Internet connection
4. Create a mobile device action plan
5. Make backup copies of important business data & information
6. Control physical access to your computers & create user accounts for each employee
7. Secure your Wi-Fi networks
8. Employ best practices on payment cards
9. Limit employee access to data
10. Passwords & authentication
Risk Angles: Five Questions about Reputational Risk
Questions1. Is it really a bigger deal
today than 5 or 10 years ago?
2. Isn’t it really just a by-product of other processes and risks?
3. How much control do we really have over it?
4. Who typically “owns” it?
5. What’s the most common blind spot when it comes to addressing it today?
Answers1. Absolutely. Damage can
spread at lightning speed.2. Yes, but it is also its own
thing & it can ripple.3. Wrong word – strive for
“risk intelligence”4. It depends – bigger issue is
who’s on the hook for it?5. Organizations
underestimate the importance of their employees in managing it.
The Tax Man Cometh
IRS Pubs: “Tax Guides for Small Business” & “Starting a Business & Keeping Records”
Must consider state as well as federal taxes Income Taxes Self-Employment Taxes Employment Taxes Sales Taxes
Considerable fines for violation of tax laws
Action Step 51: Tax and Exit Strategy Planning
Review the tax material provided in the text
Make a list & print out tax forms you need Read through IRS Guides Make a list of questions – contact the IRS
or your accountant for the answers Review Action Steps 1-5 in Chapter 1 &
make appropriate changes Begin to develop your formal exit strategy
for your final Business Plan
Exit Strategy
Depends upon your goals May change over the years due to
business or personal issues Work with lawyers and accountants Consider an Employee Stock
Ownership Plan (ESOP) if you want to share your business with your employees
Business Ethics in a Global Marketplace
The Business World is Shrinking Keep cultural differences in mind
Find Common Ground Use translation if needed &
know the boundaries Be Accommodating
Recognize time differences & the need for info in other languages
Keep it Legal
Action Step 52: Access Ethical Positions & Design Your Venture’s Code of Conduct
Respond to questions in Ethical Issues for Entrepreneurs Have potential partners complete the questionnaire Identify problems & how you will work them out Do you want to be in business with your potential
partners? Discuss the Ethical Principles for Entrepreneurs & look
for areas of agreement and disagreement How will you solve ethical disagreements with partners? Review The Seven Step Path to Better Decisions How would your ethical decision making change if you
followed the steps? Develop your firm’s code of conduct
Ethics
You will be confronted with many ethical issues Ethical decision affect all your stakeholders Passion for Silence & Helping People with
Disabilities “What goes around comes around.” Remember the Golden Rule: “Treat others as you
want to be treated.” Rotary International’s Four-Way Test:
Is it the TRUTH? Is it FAIR to all concerned? Will it build GOODWILL and BETTER FRIENDSHIPS? Will it be BENEFICIAL to all concerned?
Ethical Principles for Entrepreneurs
1. Honesty2. Integrity3. Promise-Keeping
& Trustworthiness4. Loyalty5. Fairness6. Concern for
Others
7. Respect for Others
8. Law Abiding9. Commitment to
Excellence10. Leadership11. Reputation &
Morale12. Accountability
The Seven-Step Path to Better Decisions
1. Stop and Think2. Clarify Goals3. Determine Facts4. Develop Options5. Consider Consequences6. Choose7. Monitor and Modify
Think Points for Success
Protect your investment with insurance. Reduce the risk of employee theft and crime with
loss-prevention strategies. Find and hire an expert accountant and financial
advisor Pay taxes on time. Keep impeccable, organized records. They will help
you survive an audit & enhance your ability to sell your business.
Plan your exit strategy. Follow the golden rule.