learner information 2014 / 2015 - stoke college · pdf filelearner information 2014 / 2015...

Learner Information 2014 / 2015

SOTC Zeddie Cover 2014_SOTC Zeddie Cover 2014 27/06/2014 15:47 P

WELCOMEWelcome to Stoke on Trent College. Whether you are learning in one of our Campuses, in a workplace or with one of our partners, this guide will help you find all the information you need to make the most of college facilities and services.

Best wishes from all the staff at Stoke on Trent College.

Key Contact NumbersMain College Number:01782 208208Absence Hotline:603748Reception:0Students Union:603456Finance and Travel:603604Complaints:603136Health Zone:603632Exams Office:603621Counselling:208208 Ext: 3430Learning Resource Centre603554/ 603142Careers:603514

Andrea D

ean07786 113993

Julie Jo

hnson

07806 725424Lyn

n Tin

dale

07776 166990Dave H

opley

07786 113941

Attendance and punctuality

This student has achieved a high standard in the

following and is considered to be

3E

mployability skills developm

ent3

Successful achievem

ent of occupational qualification3

English and/or m

aths at an appropriate level3

Wo

rk-ready mindset

3

Principal and CEO:

19+ Learn

ersYo

u can

apply to

the C

olleg

e Learner Su

pport Fu

nds fo

r assistan

ce toward

s travel if you:

•Are ag

ed 20 o

r over o

n th

e 31st August 2014

•Are stu

dyin

g 12 h

ours o

ver a minim

um of 3 d

ays per w

eek•

Live more th

an 3 m

iles away fro

m th

e Colleg

e by th

e shortest

walkin

g ro

ute

•Are n

ot stu

dyin

g on a H

E course

If your fam

ily income is u

nder £21,000 a year yo

u m

ay be elig

ible fo

ra free b

us p

ass.

Examin

ation

sR

egistratio

ns an

d fees

Learners ag

ed 16-18 w

ill not b

e expected

to pay an

exam fee.

If you are o

ver 19 you m

ay be req

uired

to pay an

exam fee an

dreg

istration fee fo

r your co

urse, th

ese are norm

ally collected

aten

rolm

ent. Late exam

inatio

n en

tries, re-sits or ch

anges in

your

entry m

ay result in

a charg

e. Learners exp

eriencin

g difficu

lties with

fees should co

ntact th

e Studen

t Assistan

ce Officer w

ho

may b

e able to

help

.

Email: stu

den

tassistance@

stokeco

ll.ac.uk

Leonard Barber Centre, Cauldon Campus or Student H

ub, Burslem Cam

pus.Ph

one 01782 603604

Open

ing hours

Monday – Th

ursd

ay 9am to

5pm Frid

ay 9am to

4pm

Learner Voice: 7 Ways to Have Your Say

Listening to

what yo

u have to

say is really importan

t to the College. There are m

any ways you can give feedback to us, including:

1. Co

urse R

epresen

tative.Course rep

resentatives

promote learn

er views an

d m

eet regularly w

ith th

e course team

to discu

ss learning an

d id

eas to im

prove th

e course.

2. Learner Su

rveys. All learn

ers are able to

complete learn

er surveys

regularly th

roughout th

e year inclu

ding th

e new

Ofsted

‘Learner

View

’ survey w

hich

gives yo

u th

e opportu

nity to

feedback d

irectly toOfsted

what yo

u th

ink ab

out Sto

ke on Tren

t Colleg

e. To access th

issite an

d give yo

ur view

s please lo

g on to

www.learn

erview.ofsted

.gov.u

k

3. Stud

ents’ U

nio

n.All learn

ers are welco

me to

take part in

studen

tunion activities an

d provid

e feedback to

Union officers. If yo

u are

interested

in beco

ming in

volved

or h

ave any g

ood id

eas for stu

den

t activities, please em

ail samuel.m

orrey@

stokeco

ll.ac.uk

4. Stud

ent G

overn

ors.

The co

llege is p

leased to

have tw

o learn

ers asmem

bers o

f the g

overn

ing body.

5. Staff Star No

min

ation

.Please take a few

momen

ts to nominate a m

ember o

f staff to

help

us to

recognise th

eir work an

d to

than

k them

for th

eir contrib

utio

n. N

ominatio

ns can

be m

ade b

y any C

olleg

e studen

t or visito

r.

Nominatio

n fo

rms are availab

le from recep

tion or ju

st email

sharo

n.sh

aw@sto

kecoll.ac.u

k with

your n

ominatio

n.

6. Co

mp

limen

ts and

Co

mp

laints

If you are d

issatisfied in

any w

ay with

the m

anner in

which

you have

been

treated or w

ith th

e quality o

f service provid

ed by th

e Colleg

e,you can

make a co

mplain

t. Complain

t form

s are available fro

m th

eMain

Recep

tion areas o

r email jjo

hn1sc@

stokeco

ll.ac.uk o

r ring on

01782 603136. You can

pass o

n a co

mplim

ent to

the Safeg

uard

ing /

Learner V

oice C

o-ordinato

r or an

y mem

ber o

f staff by letter, em

ail or

by fillin

g in

a complim

ent fo

rm availab

le from recep

tion. D

etails of

complim

ent w

ill be fo

rward

ed to

the relevan

t Directo

rate and

presen

ted to

the D

irectors an

d th

e Princip

al.

7. Stud

ent C

ou

ncil.

A m

onthly m

eeting of co

urse rep

resentatives

across all areas fo

cusin

g on cro

ss colleg

e issues.

Safeguarding & SafetyStudent ID BadgesAll staff, stu

den

ts and visito

rs are required

to w

ear appropriate ID

bad

ges at all tim

es whilst o

n co

llege p

remises. Yo

ur first ID

bad

ge is

provid

ed free o

f charg

e, with

replacem

ent card

s charg

ed at £2.

Health ZonesWe are co

mmitted

to provid

ing a H

ealthy C

olleg

e enviro

nmen

t and

to im

prove th

e health

and w

ellbein

g of learn

ers and staff.

We w

ere one o

f the first C

olleg

es in th

e country to

be aw

arded

Health

y Colleg

e Status. H

ealth Zo

nes can

be fo

und at b

oth m

ain sites:

Health

Zone, First Flo

or, Learn

ing Reso

urce C

entre, C

auldon Cam

pus

or B

5, Burslem

Cam

pus.

The Protection of Children, Young People andVulnerable Adults Every learn

er has th

e right to

be an

d feel safe at co

llege an

d w

hile

taking an

y colleg

e course. Th

e Colleg

e takes safeguard

ing very

seriously an

d has an

excellent safeg

uard

ing team

who can

provid

e immed

iate support. N

o co

llege learn

er should feel b

ullied

,harassed

, intim

idated

or u

nder p

ressure to

take part in

unwan

tedbeh

aviour o

r activity. Th

e colleg

e will n

ot to

lerate un

wan

ted b

ehavio

ur o

f this kin

d.

E-mail: safeg

uard

ing@sto

kecoll.ac.u

k

Equality and DiversitySto

ke on Tren

t Colleg

e is committed

to creatin

g an

enviro

nmen

t that

is welco

ming an

d in

clusive, w

here everyo

ne is treated

fairly and w

ithdignity an

d resp

ect and w

here d

iscriminatio

n is actively ch

allenged

.Everyo

ne w

ill have th

e opportu

nity to

fulfil th

eir poten

tial regard

lessof ag

e, disab

ility, gen

der reassig

nmen

t and

bein

g a tran

ssexual p

erson, p

regnan

cy or m

aternity, b

eing m

arried or

in a civil p

artnersh

ip, race, relig

ion or b

elief, sex, sexual o

rientatio

nan

d so

cio-eco

nomic statu

s.C

on

tact the safeg

uard

ing

team fo

r furth

er info

rmatio

n.

First Aid and Emergencies

Off cam

pus learn

ers should co

ntact th

eir tutor fo

r details o

f first aid

and em

ergen

cy proced

ures.

Cam

pus learn

ers should co

ntact an

y mem

ber o

f staffor M

ain Recep

tion:

3999 Cau

ldon Cam

pus

4999 Burslem

Cam

pus

who w

ill get a First A

ider/A

mbulan

ce to yo

u as q

uickly as p

ossib

le.

If you req

uire m

inor h

ospital treatm

ent, yo

ur n

ext of kin

will b

econtacted

to co

llect you. If th

ey are not availab

le we w

ill arrange a

taxi for yo

u. It w

ill be th

eir responsib

ility to arran

ge to

collect yo

u

from hospital an

d take yo

u home.

Support andFacilities for AllThe Learning Resource CentreOur Learn

ing Reso

urce C

entres (LR

Cs) are o

pen

for all learn

ers and

staff to use.

There is an

LRC at each

Cam

pus; in

the N

ew Lib

rary Build

ing at

Cau

ldon an

d A block at B

urslem

. All o

ff campus learn

ers are welco

me

to drop in

and use o

ur LR

C’s.

Services located

in th

e LRC in

clude:

•PC

s with

intern

et access•

Scanners/p

rinters an

d co

piers

•Onlin

e resources

•Specialist so

ftware

•Books, m

agazin

es and new

spap

ers•

DVDs an

d CDs

•Help

sheets

Contact U

sCau

ldon Cam

pus 01782 60 3554 - B

urslem

Cam

pus 01782 60 3142

Or em

ail: lrc@sto

kecoll.ac.u

k

Cau

ldon Cam

pus O

pen

ing hours (term

time)

Monday – Th

ursd

ay8.30am

to 9p

mFrid

ay8.30am

to 5p

m

Burslem

Cam

pus O

pen

ing hours (term

time)

Monday – Th

ursd

ay8.30am

to 6p

mFrid

ay8.30am

to 4.30p

m

Open

ing hours (h

olid

ay perio

d - b

oth cam

puses)

Monday – Th

ursd

ay8.30am

to 4.30p

mFrid

ay8.30am

to 4p

m

To view

the Lib

rary Catalo

gu

evisit h

ttp://h

eritage.sto

kecoll.ac.u

k

Learning SupportSto

ke on Tren

t Colleg

e wan

ts every learner to

achieve th

eir poten

tial. Th

ere are man

y differen

t reasons w

hy yo

u m

ight n

eed extra su

pport

on yo

ur co

urse in

cluding:

•Specific an

d gen

eral learning difficu

lties•

Sensory d

isabilities in

cluding d/Deaf an

d hard

of h

earing an

d

b/Blin

d or p

artial sight

•Ph

ysical and m

obility su

pport n

eeds

•Med

ical conditio

ns

•Beh

avioural an

d em

otio

nal su

pport n

eeds

•Speakin

g En

glish

as a Second or O

ther Lan

guag

e

Additio

nal su

pport co

uld in

clude:

•Adap

ted teach

ing m

aterials and assessm

ents

•Copies o

f teaching m

aterials befo

re sessions an

d/or in

electronic

form

at•

Extra time to

do w

ork

•Support in

exams

•Specialist eq

uipmen

t inclu

ding lap

tops an

d en

ablin

g tech

nology

•Support fo

r d/Deaf an

d hard

of h

earing stu

den

ts•

In-class Learn

ing Su

pport A

ssistants

•Men

tors an

d Counsello

rs

If you have q

uestio

ns ab

out su

pport yo

u can

talk to yo

ur Tu

tor.

Or co

ntact th

e friendly C

entral Learn

ing Su

pport Team

. We are in

the Learn

ing Reso

urce C

entre (C

auldon) o

r contact u

s:

Tel: 01782 603563 Minico

m: 01782 603508 SM

S text: 07786 113933Em

ail: LSTeam@sto

kecoll.ac.u

k

Mentors

Men

tors m

ake a differen

ce by w

orkin

g clo

sely with

learners an

d staff

to provid

e a structu

red su

pport n

etwork. W

hatever issu

es you m

ay face a M

entor can

help

. Issues m

ay inclu

de: A

ttendan

ce & punctu

ality,fallin

g beh

ind w

ith co

ursew

ork an

d perso

nal an

d fam

ily problem

s.Please ask yo

ur tu

tor o

r look o

ut fo

r Men

tor p

osters w

ith co

ntact d

etails.

CounsellingWhen

you need

to talk w

e’re here to

listen. W

e offer a co

nfid

ential

counsellin

g service th

at is free for all learn

ers.We are b

ased in

the Learn

ing Reso

urce C

entre, C

auldon Cam

pus an

d B

Block B

urslem

Cam

pus. If a C

ounsello

r is available, yo

u w

ill be ab

le totalk to

someo

ne straig

ht aw

ay. Altern

atively, you can

make an

appointm

ent w

hich

can last u

p to

1 h

our o

r call into one o

f the d

rop-in

sessions.

You can

contact u

s on: 01782 208208 ext: 3430

or em

ail: counsellin

g@sto

kecoll.ac.u

k

Open

ing hours

Monday – Th

ursd

ay8.30am

to 4.30p

mFrid

ay8.30am

to 4p

m

CareersTh

e Careers Team

can help

you to

:•

Consid

er your career p

lans

•Decid

e on yo

ur fu

rther an

d higher ed

ucatio

n ch

oices

•Plan

and co

mplete ap

plicatio

n fo

rms, C

Vs an

d HE p

ersonal statem

ents

•Prep

are for em

ploym

ent, in

cluding vo

luntary o

pportu

nities.

Open

ing hours

Monday – Th

ursd

ay9am

to 5p

mFrid

ay9am

to 4.30p

m(Even

ing ap

pointm

ents b

y arrangem

ent)

Call in

to Careers, First Flo

or, N

ew Lib

rary Build

ing at C

auldon Cam

pus

and Recep

tion at B

urslem

Cam

pus o

r call 01782 603514 or em

ail: careers@sto

kecoll.ac.u

k

Finance and TravelDep

ending on yo

ur circu

mstan

ces you m

ay be ab

le to ap

ply fo

r help

with

finan

cial issues su

ch as p

aying fees, ch

ildcare co

sts and nursery

facilities, books an

d eq

uipmen

t costs an

d ben

efit entitlem

ent w

hile

taking yo

ur co

urse. A

dults o

f 24 years and over takin

g a Level 3 co

urse

can ask u

s about th

e Adult Learn

ing Lo

an.

16-18 Learners

You are elig

ible fo

r travel assistance if yo

u live in

Stoke o

n Tren

t or

Staffordshire an

d yo

u:

•Are ag

ed under 19yrs o

n th

e 31st August 2014

•Are stu

dyin

g fu

ll-time

•Live m

ore than 3 miles aw

ay from College by the shortest w

alking route

If your fam

ily income is u

nder £21,000 a year yo

u m

ay be elig

ible

for a free b

us p

ass.

Health and SafetyHealth

& Safety is everyo

ne’s resp

onsib

ility and yo

u m

ust fo

llow th

eColleg

e’s rules an

d safe system

s of w

ork. Yo

u m

ust rep

ort all in

ciden

ts on SH

E Enterp

rise on M

oodle o

r tell your tu

tor. Yo

u w

ill be g

iven

specific h

ealth an

d safety ru

les by yo

ur Tu

tors w

hich

relate to yo

ur

course an

d yo

u m

ust ab

ide b

y them

.

Smoking

Smokin

g at Sto

ke on Tren

t Colleg

e is not p

ermitted

on site. Th

is inclu

des E C

igarettes.

If you need

help

to sto

p sm

okin

g co

ntact th

e Health

Zone:

Health

Zone LR

C, First Flo

or, C

auldon Cam

pus

or B

5, Burslem

Cam

pus

Mobile Phones

Mobile p

hones m

ust b

e switch

ed off w

hen

you are in

a classroom or

worksh

op unless p

ermitted

by yo

ur Tu

tor. N

o m

obile p

hones sh

ould be

taken in

to an

examinatio

n ro

om as th

is is again

st award

ing body

regulatio

ns.

Data ProtectionNo perso

nal/sen

sitive data w

ill be d

isclosed

with

out p

rior p

ermissio

n.

The C

olleg

e is registered

under th

e Data Pro

tection Act 1998.

16-18 Matters

The Job ShopOpen

for b

usin

ess at Cau

ldon an

d Burslem

Cam

puses.

This service p

rovid

es: • C

V Build

ing

• Job Search

• Interview

Skills• Jo

b Vacan

cies• A

ppren

ticeships

Pop in

for ad

vice or rin

g 01782 603774 o

r 603775

Work Ready +

Full-tim

e learners w

ho m

eet targ

ets for d

eveloping

employab

ility skills, atten

dan

ce and su

ccess in

their vo

cational

qualificatio

ns (an

d En

glish

an

d M

aths if ap

propriate)

can ach

ieve our W

ork R

eady +

Card

which

can dem

onstrate to

prospective em

ployers th

at you are read

y for w

ork.

Learner Incentive Scheme

This sch

eme w

ill ensure th

at sustain

ed reg

ular atten

dan

ce by fu

ll time

16-18 learners is rew

arded

.All learn

ers will receive a w

ide ran

ge o

f incen

tives which

will en

able

them

to particip

ate more fu

lly in th

e life of th

e Colleg

e.

Learners w

ho ach

ieve 100% atten

dan

ce (cumulative) w

ill receive £50 at th

e end of each

term.

Learners w

ho ach

ieve betw

een 90-99%

attendan

ce (cumulative) at

the en

d of each

term w

ill be ab

le to claim

an in

centive fro

m w

ithin

the co

llege in

cluding a free m

eal in th

e Colleg

e Restau

rant, a free

worko

ut in

the C

olleg

e Fitness C

entre an

d free b

eauty treatm

ents in

the Lifestyle Sp

a.

Tutorial SupportAll o

ur fu

ll time learn

ers have a g

roup tu

tor an

d progress co

ach.

These staff w

ill discu

ss your p

rogress w

ith yo

u an

d help

you review

your co

urse an

d perso

nal targ

ets and plan

what yo

u need

to

do to

succeed

.

SOTC Zeddie Content 2014 V3_SOTC Zeddie 2014 17/07/2014 10:32

WELCO

ME

Welcome to Stoke on Trent College. W

hether you are le

arning in

one of

our Cam

puses, in

a w

orkplace or with one of our partners, this guide will

help you find all the inform

ation you need to m

ake the most of college

facilities an

d services.


Key Contact Numbers

Main

Colleg

e Number:

01782 208208Absen

ce Hotlin

e:603748

Recep

tion:

0Stu

den

ts Union:

603456Fin

ance an

d Travel:

603604Complain

ts:603136

Health

Zone:

603632Exam

s Office:

603621Counsellin

g:

208208 Ext: 3430Learn

ing Reso

urce C

entre

603554/ 603142

Careers:

603514

Andrea Dean07786 113993

Julie Johnson07806 725424

Lynn Tindale07776 166990

Dave Hopley07786 113941




3Employability skills development

3

Successful achievement of occupational qualification3

English and/or maths at an appropriate level3

Work-ready mindset3

Principal and CEO:

19+ LearnersYou can apply to the College Learner Support Funds for assistance towards travel if you:• Are aged 20 or over on the 31st August 2014• Are studying 12 hours over a minimum of 3 days per week• Live more than 3 miles away from the College by the shortest

walking route• Are not studying on a HE course

If your family income is under £21,000 a year you may be eligible fora free bus pass.

ExaminationsRegistrations and feesLearners aged 16-18 will not be expected to pay an exam fee. If you are over 19 you may be required to pay an exam fee andregistration fee for your course, these are normally collected atenrolment. Late examination entries, re-sits or changes in your entry may result in a charge. Learners experiencing difficulties with fees should contact the Student Assistance Officer who may be able to help.

Email: [email protected] Barber Centre, Cauldon Campus or Student Hub, Burslem Campus.Phone 01782 603604

Opening hoursMonday – Thursday 9am to 5pm Friday 9am to 4pm

Learner Voice: 7 Ways to Have Your SayListening to what you have to say is really important to the College. There are many ways you can give feedback to us, including:

1. Course Representative. Course representatives promote learner views and meet regularly with the course team to discuss learning and ideas to improve the course.

2. Learner Surveys. All learners are able to complete learner surveysregularly throughout the year including the new Ofsted ‘LearnerView’ survey which gives you the opportunity to feedback directly toOfsted what you think about Stoke on Trent College. To access thissite and give your views please log on to www.learnerview.ofsted.gov.uk

3. Students’ Union. All learners are welcome to take part in studentunion activities and provide feedback to Union officers. If you areinterested in becoming involved or have any good ideas for student activities, please email [email protected]

4. Student Governors. The college is pleased to have two learners asmembers of the governing body.

5. Staff Star Nomination. Please take a few moments to nominate a member of staff to help us to recognise their work and to thank them for their contribution. Nominations can be made by any College student or visitor.

Nomination forms are available from reception or just [email protected] with your nomination.

6. Compliments and Complaints If you are dissatisfied in any waywith the manner in which you have been treated or with the qualityof service provided by the College, you can make a complaint.Complaint forms are available from the Main Reception areas oremail [email protected] or ring on 01782 603136. You can passon a compliment to the Safeguarding / Learner Voice Co-ordinator orany member of staff by letter, email or by filling in a complimentform available from reception. Details of the compliment will beforwarded to the relevant Directorate and presented to the Directorsand the Principal.

7. Student Council. A monthly meeting of course representativesacross all areas focusing on cross college issues.

Safeguarding & SafetyStudent ID BadgesAll staff, students and visitors are required to wear appropriate IDbadges at all times whilst on college premises. Your first ID badge isprovided free of charge, with replacement cards charged at £2.

Health ZonesWe are committed to providing a Healthy College environment andto improve the health and wellbeing of learners and staff. We were one of the first Colleges in the country to be awardedHealthy College Status. Health Zones can be found at both main sites:

Health Zone, First Floor, Learning Resource Centre, Cauldon Campus or B5, Burslem Campus.

The Protection of Children, Young People andVulnerable Adults Every learner has the right to be and feel safe at college and whiletaking any college course. The College takes safeguarding veryseriously and has an excellent safeguarding team who can provide immediate support. No college learner should feel bullied,harassed, intimidated or under pressure to take part in unwantedbehaviour or activity. The college will not tolerate unwanted behaviour of this kind.

E-mail: [email protected]

Equality and DiversityStoke on Trent College is committed to creating an environment thatis welcoming and inclusive, where everyone is treated fairly and withdignity and respect and where discrimination is actively challenged.Everyone will have the opportunity to fulfil their potential regardlessof age, disability, gender reassignment and being a transsexual person, pregnancy or maternity, being married orin a civil partnership, race, religion or belief, sex, sexual orientationand socio-economic status.Contact the safeguarding team for further information.

First Aid and EmergenciesOff campus learners should contact their tutor for details of first aid and emergency procedures.

Campus learners should contact any member of staffor Main Reception:3999 Cauldon Campus4999 Burslem Campus who will get a First Aider/Ambulance to you as quickly as possible.

If you require minor hospital treatment, your next of kin will becontacted to collect you. If they are not available we will arrange a taxi for you. It will be their responsibility to arrange to collect you from hospital and take you home.

Support andFacilities for AllThe Learning Resource CentreOur Learning Resource Centres (LRCs) are open for all learners andstaff to use.There is an LRC at each Campus; in the New Library Building atCauldon and A block at Burslem. All off campus learners are welcometo drop in and use our LRC’s.

Services located in the LRC include:• PCs with internet access• Scanners/printers and copiers• Online resources• Specialist software• Books, magazines and newspapers• DVDs and CDs• Help sheets

Contact UsCauldon Campus 01782 60 3554 - Burslem Campus 01782 60 3142Or email: [email protected]

Cauldon Campus Opening Hours (term time)Monday – Thursday 8.30am to 9pmFriday 8.30am to 5pm

Burslem Campus Opening Hours (term time)Monday – Thursday 8.30am to 6pmFriday 8.30am to 4.30pm

Opening Hours (holiday period - both campuses)Monday – Thursday 8.30am to 4.30pmFriday 8.30am to 4pm

To view the Library Catalogue visit http://heritage.stokecoll.ac.uk

Learning SupportStoke on Trent College wants every learner to achieve their potential. There are many different reasons why you might need extra supporton your course including:• Specific and general learning difficulties• Sensory disabilities including d/Deaf and hard of hearing and

b/Blind or partial sight• Physical and mobility support needs• Medical conditions• Behavioural and emotional support needs• Speaking English as a Second or Other Language

Additional support could include:• Adapted teaching materials and assessments• Copies of teaching materials before sessions and/or in electronic

format• Extra time to do work• Support in exams• Specialist equipment including laptops and enabling technology• Support for d/Deaf and hard of hearing students• In-class Learning Support Assistants• Mentors and Counsellors

If you have questions about support you can talk to your Tutor. Or contact the friendly Central Learning Support Team. We are in the Learning Resource Centre (Cauldon) or contact us:

Tel: 01782 603563 Minicom: 01782 603508 SMS text: 07786 113933Email: [email protected]

MentorsMentors make a difference by working closely with learners and staff to provide a structured support network. Whatever issues you may face a Mentor can help. Issues may include: Attendance & punctuality,falling behind with coursework and personal and family problems.Please ask your tutor or look out for Mentor posters with contact details.

CounsellingWhen you need to talk we’re here to listen. We offer a confidentialcounselling service that is free for all learners.We are based in the Learning Resource Centre, Cauldon Campus and BBlock Burslem Campus. If a Counsellor is available, you will be able totalk to someone straight away. Alternatively, you can make an appointment which can last up to 1 hour or call into one of the drop-in sessions.

You can contact us on: 01782 208208 ext: 3430or email: [email protected]

Opening hoursMonday – Thursday 8.30am to 4.30pmFriday 8.30am to 4pm

CareersThe Careers Team can help you to:• Consider your career plans• Decide on your further and higher education choices• Plan and complete application forms, CVs and HE personal statements• Prepare for employment, including voluntary opportunities.

Opening hoursMonday – Thursday 9am to 5pmFriday 9am to 4.30pm(Evening appointments by arrangement) Call in to Careers, First Floor, New Library Building at Cauldon Campusand Reception at Burslem Campus or call 01782 603514 or email: [email protected]

Finance and TravelDepending on your circumstances you may be able to apply for helpwith financial issues such as paying fees, childcare costs and nurseryfacilities, books and equipment costs and benefit entitlement whiletaking your course. Adults of 24 years and over taking a Level 3 coursecan ask us about the Adult Learning Loan.

16-18 LearnersYou are eligible for travel assistance if you live in Stoke on Trent orStaffordshire and you:• Are aged under 19yrs on the 31st August 2014

• Are studying full-time

• Live more than 3 miles away from College by the shortest walking route

If your family income is under £21,000 a year you may be eligible for a free bus pass.

Health and SafetyHealth & Safety is everyone’s responsibility and you must follow theCollege’s rules and safe systems of work. You must report all incidents on SHE Enterprise on Moodle or tell your tutor. You will be given specific health and safety rules by your Tutors which relate to yourcourse and you must abide by them.

SmokingSmoking at Stoke on Trent College is not permitted on site. This includes E Cigarettes. If you need help to stop smoking contact the Health Zone:

Health Zone, LRC, First Floor, Cauldon Campus or B5, Burslem Campus

Mobile PhonesMobile phones must be switched off when you are in a classroom orworkshop unless permitted by your Tutor. No mobile phones should betaken into an examination room as this is against awarding bodyregulations.

Data ProtectionNo personal/sensitive data will be disclosed without prior permission. The College is registered under the Data Protection Act 1998.

16-18 MattersThe Job ShopOpen for business at Cauldon and Burslem Campuses. This service provides: • CV Building • Job Search • Interview Skills• Job Vacancies • Apprenticeships

Pop in for advice or ring 01782 603774 or 603775

Work Ready +Full-time learners who meet targets for developing employability skills, attendance and success in their vocational qualifications (and English and Maths if appropriate) can achieve our Work Ready + Card which can demonstrate toprospective employers that you are ready for work.

Learner Incentive SchemeThis scheme will ensure that sustained regular attendance by full time16-18 learners is rewarded.All learners will receive a wide range of incentives which will enablethem to participate more fully in the life of the College.

Learners who achieve 100% attendance (cumulative) will receive £50 at the end of each term.Learners who achieve between 90-99% attendance (cumulative) at the end of each term will be able to claim an incentive from within the college including a free meal in the College Restaurant, a freeworkout in the College Fitness Centre and free beauty treatments in the Lifestyle Spa.

Tutorial SupportAll our full time learners have a group tutor and progress coach. These staff will discuss your progress with you and help you review your course and personal targets and plan what you need to do to succeed.

SOTC Zeddie Content 2014_SOTC Zeddie 2014 17/07/2014 14:21 Page 2

WELCO

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hether you are le

arning in

one of

our Cam

puses, in

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facilities an

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Key Contact Numbers

Main

Colleg

e Number:

01782 208208Absen

ce Hotlin

e:603748

Recep

tion:

0Stu

den

ts Union:

603456Fin

ance an

d Travel:

603604Complain

ts:603136

Health

Zone:

603632Exam

s Office:

603621Counsellin

g:

208208 Ext: 3430Learn

ing Reso

urce C

entre

603554/ 603142

Careers:

603514









3



Work-ready mindset3

Principal and CEO:














6. Compliments and Complaints If you are dissatisfied in any way with the manner in which you havebeen treated or with the quality of service provided by the College,you can make a complaint. Complaint forms are available from theMain Reception areas or email [email protected] or ring on01782 603136. You can pass on a compliment to the Safeguarding /Learner Voice Co-ordinator or any member of staff by letter, email orby filling in a compliment form available from reception. Details ofcompliment will be forwarded to the relevant Directorate andpresented to the Directors and the Principal.














Cauldon Campus Opening hours (term time)Monday – Thursday 8.30am to 9pmFriday 8.30am to 5pm

Burslem Campus Opening hours (term time)Monday – Thursday 8.30am to 6pmFriday 8.30am to 4.30pm

Opening hours (holiday period - both campuses)Monday – Thursday 8.30am to 4.30pmFriday 8.30am to 4pm





















Health Zone LRC, First Floor, Cauldon Campus or B5, Burslem Campus









SOTC Zeddie Content 2014 V3_SOTC Zeddie 2014 17/07/2014 10:32 Page 2

WELCO

ME


hether you are le

arning in

one of

our Cam

puses, in

a w



ation you need to m


facilities an

d services.


Key Contact Numbers

Main

Colleg

e Number:

01782 208208Absen

ce Hotlin

e:603748

Recep

tion:

0Stu

den

ts Union:

603456Fin

ance an

d Travel:

603604Complain

ts:603136

Health

Zone:

603632Exam

s Office:

603621Counsellin

g:

208208 Ext: 3430Learn

ing Reso

urce C

entre

603554/ 603142

Careers:

603514









3



Work-ready mindset3

Principal and CEO:














6. Compliments and Complaints. If you are dissatisfied in any waywith the manner in which you have been treated or with the qualityof service provided by the College, you can make a complaint.Complaint forms are available from the Main Reception areas oremail [email protected] or ring on 01782 603136. You can passon a compliment to the Safeguarding / Learner Voice Co-ordinator orany member of staff by letter, email or by filling in a complimentform available from reception. Details of the compliment will beforwarded to the relevant Directorate and presented to the Directorsand the Principal.















































WELCO

ME


hether you are le

arning in

one of

our Cam

puses, in

a w



ation you need to m


facilities an

d services.


Key Contact Numbers

Main

Colleg

e Number:

01782 208208Absen

ce Hotlin

e:603748

Recep

tion:

0Stu

den

ts Union:

603456Fin

ance an

d Travel:

603604Complain

ts:603136

Health

Zone:

603632Exam

s Office:

603621Counsellin

g:

208208 Ext: 3430Learn

ing Reso

urce C

entre

603554/ 603142

Careers:

603514









3



Work-ready mindset3

Principal and CEO:














6. Compliments and Complaints If you are dissatisfied in any way with the manner in which you havebeen treated or with the quality of service provided by the College,you can make a complaint. Complaint forms are available from theMain Reception areas or email [email protected] or ring on01782 603136. You can pass on a compliment to the Safeguarding /Learner Voice Co-ordinator or any member of staff by letter, email orby filling in a compliment form available from reception. Details ofcompliment will be forwarded to the relevant Directorate andpresented to the Directors and the Principal.














Cauldon Campus Opening hours (term time)Monday – Thursday 8.30am to 9pmFriday 8.30am to 5pm

Burslem Campus Opening hours (term time)Monday – Thursday 8.30am to 6pmFriday 8.30am to 4.30pm

Opening hours (holiday period - both campuses)Monday – Thursday 8.30am to 4.30pmFriday 8.30am to 4pm





















Health Zone LRC, First Floor, Cauldon Campus or B5, Burslem Campus










WELCO

ME


hether you are le

arning in

one of

our Cam

puses, in

a w



ation you need to m


facilities an

d services.


Key Contact Numbers

Main

Colleg

e Number:

01782 208208Absen

ce Hotlin

e:603748

Recep

tion:

0Stu

den

ts Union:

603456Fin

ance an

d Travel:

603604Complain

ts:603136

Health

Zone:

603632Exam

s Office:

603621Counsellin

g:

208208 Ext: 3430Learn

ing Reso

urce C

entre

603554/ 603142

Careers:

603514









3



Work-ready mindset3

Principal and CEO:














6. Compliments and Complaints If you are dissatisfied in any waywith the manner in which you have been treated or with the qualityof service provided by the College, you can make a complaint.Complaint forms are available from the Main Reception areas oremail [email protected] or ring on 01782 603136. You can passon a compliment to the Safeguarding / Learner Voice Co-ordinator orany member of staff by letter, email or by filling in a complimentform available from reception. Details of the compliment will beforwarded to the relevant Directorate and presented to the Directorsand the Principal.















































Stoke on Trent College Students’ UnionThe Students’ Union at Stoke on Trent College works to represent andsupport the views of all learners. The Students’ Union plays animportant part in college life providing learners with a voice.

What does the Students’ Union do?

• Organises a wide range of exciting trips and social activities.

• Holds an annual freshers festival ‘The Get More Roadshow’ providing learners with access to both College and local support services as well as opportunities to access student discounts/ freebies from local companies.

• Provides learners with representation including positions on the College Corporation.

• Organises a range of clubs and societies including the Students with Disabilities Forum and numerous sports clubs.

• Holds annual elections to select the Students’ Union Executive Committee – a group of 9 learners who assist in the developmentof the Students’ Union.

• Provides information on student discounts, including the NUS card.

• Provides opportunities for learners to become Student Governors.

• Provides comfortable social spaces with Common Rooms at Burslemand Cauldon Campus.

Stoke on Trent college Sports AcademyIncludes cutting edge sports and fitness facilities, including a gym with a range of the latest gym and functional training equipment, exercise and dance studio, 4 court sports hall, massage room, seminar room andfitness testing lab.

• Situated at the Cauldon Campus

• Fully equipped Gymnasium

• Pay as you go

• Excellent discounted student rates

• Programmes provided by friendly, fully qualified staff

• Open to general public

Opening hours (term time)Monday to Thursday - 7am to 9pmFriday - 7am to 6pmSaturday - 9am to 1pm

Opening times may vary during holiday periods

To find out what is on offer or to join contact the Sports Academyon 01782 603505 or pop in to talk to a member of staff.

Term Dates2014/2015

Hairdressing, Beauty and Holistic Therapy SalonsYou can call into the purpose built, state-of-the-art commercial salons that reflect industry standards in the Lifestyle building at theCauldon Campus. Relax and be pampered at a fraction of high streetprices.

A wide range of services are available including cutting, colouring,beauty and spa treatments by learners who are closely supervised byhighly skilled commercial hairdressers and therapists.

Discounts are available for learners.

FacilitiesThe TERRACE RestaurantThe Terrace is the main place to eat at the Cauldon Campus. It islocated on the ground floor of the Lifestyle building in the centre ofthe campus and is a great place to meet with friends throughout theday. We offer a wide menu choice to suit your taste and budget. All the food is prepared on site using fresh ingredients.

Set yourself up for the day with our value for money breakfasts:Choose from a full English breakfast or a bowl of cereal and fruit.

At lunch you will find a wide selection of hot meals, freshly madesandwiches, snacks, burgers, jacket potatoes, healthy pasta king meals,homemade soup or make up your own salad box from our extensive range of homemade salads.

Monday to Thursday - 8am to 7pmFriday - 8am to 2.30pm.

Potters RestaurantPotters Restaurant is the main place to eat at the Burslem Campus. It is located on the first Floor of A Block and is accessed through themain reception area. The restaurant has a friendly atmosphere and is agreat place to meet with friends throughout the day. We offer a widemenu choice to suit your taste and budget. All food served isprepared on site using fresh ingredients.

Set yourself up for the day with our value for money breakfasts: Choose from a full English breakfast or a bowl of cereal and fruit.

At lunch you will find a wide selection of hot meals, freshly madesandwiches, snacks and salads, jacket potatoes, try our burgers cookedto order, including our special Halal Chicken Zinger. All burgers can bemade to your personalised requirements.

Monday to Thursday - 8am to 7pmFriday - 8am to 2.30pm

Media and Performing Arts CentreStoke on Trent College has a fully equipped theatre space designedfor a wide range of different performance styles. Enjoy our Musicals,Dance Shows, Drama Performances, Music Gigs, PresentationEvenings, Children’s Shows and Awards Evenings as well as ProductLaunches and Exhibitions.

Call 603138 for details of forthcoming performances and to bookyour tickets.

Atrium RestaurantThe Atrium Restaurant is a top-class training restaurant situated in the Lifestyle building, Cauldon Campus. Here you will have a wonderful dining experience with an excitingmenu serving up to three courses, which are very reasonably priced.The restaurant is operated by full-time learners as part of theircatering course, and operates full table service.

The restaurant is open ever y lunchtime and includes themed lunches including a special Christmas menu. The Restaurant is open for large party bookings and also private functions on selected Thursdaysevenings at 6.30pm

Monday to Friday - 12noon to 1pm

For information and bookings contact the Atrium Restaurant on 01782 603638. It is open to the public and offers a wide range of dishes.

Retail Shops Here you will find a range of stationery items to support youracademic studies; this is the place to visit if you want a quick snackwhere we have a range of sandwiches and pastries for a light lunch.

Opening timesCauldon Shop – located in the Lifestyle building adjacent to theStudent UnionMonday to Thursday - 8am to 3.30pmFriday - 8am to 2.45pm.

Snack Zone – located at the entrance of John Seddon BuildingMonday to Thursday - 8am to 3.30pmFriday - 8am to 2pm.

First Steps NurserySituated on the Cauldon Campus, this excellent provision is staffedby the Nursery Manager and her experienced team.

They are able to offer:

• Full day care for your children from the age of 12 weeks up to 5 years term time only.

• National Education Grant & 2 year funding available for 3 - 4 year olds 15 hours per week

• Easy payment schemes

The Nursery is open:

Monday – Thursday8.30am to 5.30pm Friday 8.30am to 4.30pm (these times are approximate and subject to change)

For more information contact the Nursery on 01782 603507.

Autumn Term

Term starts: Full Time - Monday 1st September 2014

Term starts: Part Time - Monday 8th September 2014

Term starts: HE - Monday 15th September 2014

Half Term: Monday 27th October - Friday 31st October 2014

Term ends: Friday 19th December 2014

Spring Term

Term starts: Monday 5th January 2015

Half Term: Monday 16th February - Friday 20th February 2015

Term ends: Thursday 2nd April 2015

Summer Term

Term starts: Monday 20 April 2015

May Day: Monday 4 May 2015

Half Term: Monday 25th May - Friday 29th May 2015

Term ends: Friday 26th June 2015

Coming soon - £36 Million College Transformation















• Pay as you go







Term Dates2014/2015















The restaurant is open ever y lunchtime and includes themed lunches including a special Christmas menu. The Restaurant is open for large party bookings and also private functions on selected Thursdayevenings at 6.30pm














Autumn Term






Spring Term




Summer Term




















• Pay as you go







Term Dates2014/2015















The restaurant is open ever y lunchtime and includes themed lunches including a special Christmas menu. The Restaurant is open for large party bookings and also private functions on selected Thursdaysevenings at 6.30pm














Autumn Term






Spring Term




Summer Term







WELCOMEWelcome to Stoke on Trent College. Whether you are learning in one of our Campuses, in a workplace or with one of our partners, this guide will help you find all the information you need to make the most of college facilities and services.


Key Contact NumbersMain College Number: 01782 208208 Absence Hotline: 603748Reception: 0 Students Union: 603456Finance and Travel: 603604 Complaints: 603136Health Zone: 603632 Exams Office: 603621Counselling: 208208 Ext: 3430 Learning Resource Centre 603554 / 603142Careers: 603514

Andrea Dean

07786 113993

Julie

Johnson

07806 725424

Lynn Tindale

07776 166990

Dave Hopley

07786 113941

Att

enda

nce

and

punc

tual

ity

This

stu

dent

has

ach

ieve

d a

high

sta

ndar

d in

the

follo

win

g an

d is

con

side

red

to b

e

3E

mpl

oyab

ility

ski

lls d

evel

opm

ent

3

Suc

cess

ful a

chie

vem

ent

of o

ccup

atio

nal q

ualif

icat

ion

3

Eng

lish

and/

or m

aths

at

an a

ppro

pria

te le

vel

3

Wo

rk-r

eady

min

dset

3

Prin

cipa

l and

CEO

:

19+

Lea

rner

sYo

u can

apply to the College Learner Support Funds for

assistan

ce towards travel if you:

•Are aged

20 or over on the 31

st August 201

4•

Are studying 12 hours over a minim

um of 3 days per w

eek

•Live m

ore than

3 m

iles aw

ay from the College by the shortest

walking route

•Are not studying on a HE course

If your family income is under £21

,000

a yea

r you m

ay be eligible for

a free

bus pass.

Exam

inat

ion

sR

egis

trat

ion

s an

d f

ees

Learners ag

ed 16-18

will not be expected to pay an exam fee

. If you are over 19

you m

ay be required

to pay an exam fee

and

registration fee

for your course, these are norm

ally collected

at

enrolm

ent. Late exam

ination entries, re-sits or chan

ges in your

entry may result in a charge. Lea

rners experiencing difficulties

with fee

s should contact the Studen

t Assistance Officer w

ho

may be ab

le to help.

Email: studen

tassistance@stoke

coll.ac.uk

Leon

ard Barber Centre, Cauldon

Cam

pus or Student Hub

, Burslem

Cam

pus.

Phone 01782 603604

Open

ing hours

Monday – Thursday 9a

m to 5pm Friday 9a

m to 4pm

Lear

ner Vo

ice: 7 W

ays to

Hav

e Yo

ur Say

Listen

ing to what you have to say is really im

portan

t to the College. There are many ways you can give feedb

ack to us, includ

ing:

1. C

ou

rse

Rep

rese

nta

tive

.Course representatives

promote lea

rner views an

d m

eet regularly with the

course team

to discuss lea

rning and idea

s to improve the course.

2. L

earn

er S

urv

eys.

All learners are ab

le to complete lea

rner surveys

regularly throughout the year including the new

Ofsted ‘Learner

View’ survey w

hich gives you the opportunity to fee

dback directly to

Ofsted w

hat you think ab

out Stoke

on Trent College. To access this

site and give your view

s please log on to www.learnerview

.ofsted.gov.uk

3. S

tud

ents

’ U

nio

n.All learners are welcome to tak

e part in studen

tunion activities an

d provide feed

back to Union officers. If you are

interested

in becoming involved

or have an

y good idea

s for studen

t activities, please em

ail samuel.m

orrey@stoke

coll.ac.uk

4. S

tud

ent

Go

vern

ors

.Th

e college is pleased

to have tw

o lea

rners as

mem

bers of the governing body.

5. S

taff

Sta

r N

om

inat

ion

.Plea

se tak

e a few

momen

ts to nominate a mem

ber of staff to

help us to recognise their work and to than

k them

for their contribution. Nominations can

be mad

e by an

y College studen

t or visitor.

Nomination form

s are available from recep

tion or just email

sharon.shaw

@stoke

coll.ac.uk with your nomination.

6. C

om

plim

ents

an

d C

om

pla

ints

If you are dissatisfied in any way w

ith the man

ner in w

hich you have

bee

n treated

or with the quality of service provided

by the College,

you can

mak

e a complaint. Complaint form

s are available from the

Main Recep

tion areas or em

ail jjo

hn1sc@

stoke

coll.ac.uk or ring on

0178

2 60

3136

. Yo

u can

pass on a complim

ent to the Safeguarding /

Learner Voice Co-ordinator or an

y mem

ber of staff by letter, em

ail or

by filling in a complim

ent form

available from recep

tion. Details of

complim

ent will be forw

arded

to the relevant Directorate and

presented to the Directors and the Principal.

7. S

tud

ent

Co

un

cil.A m

onthly m

eeting of course representatives

across all area

s focusing on cross college issues.

Safegu

arding

& Saf

ety

Stud

ent ID Bad

ges

All staff, studen

ts and visitors are req

uired

to w

ear ap

propriate ID

bad

ges at all times w

hilst on colle

ge premises. Yo

ur first ID bad

ge is

provided

free of charge, w

ith rep

lacemen

t cards charged

at £2.

Health

Zon

esWe are committed to providing a Healthy Colle

ge en

vironmen

t an

dto improve the health and w

ellbeing of learners an

d staff.

We were one of the first Colle

ges in the country to be aw

arded

Healthy College Status. Health Zones can

be found at both m

ain sites:

Health Zone, First Floor, Learning Resource Cen

tre, Cau

ldon Cam

pus

or B5, Burslem Cam

pus.

The Pr

otec

tion

of Ch

ildr

en, Y

oung

Peo

ple an

dVu

lner

able Adu

lts

Every learner has the right to be an

d feel safe at colle

ge an

d w

hile

taking any colle

ge course. The Colle

ge takes safeguarding very

seriously an

d has an excellent safeguarding team w

ho can

provide im

med

iate support. No colle

ge learner should feel bullied

,harassed, intimidated

or under pressure to take part in unwan

ted

beh

aviour or activity.

The

colle

ge

will

no

t to

lera

te u

nw

ante

d b

ehav

iou

r o

f th

is k

ind

.


Equa

lity

and

Diver

sity

Stoke on Trent Colle

ge is committed to creating an environmen

t that

is w

elcoming and inclusive, where everyone is treated

fairly an

d w

ith

dignity an

d respect an

d w

here discrim

ination is actively challenged

.Everyone will have the opportunity to fulfil their potential reg

ardless

of ag

e, disab

ility, gen

der reassignmen

t an

d

being a transsexual person, pregnan

cy or maternity, being m

arried

or

in a civil partnership, race, relig

ion or belief, sex, sexual orien

tation

and socio-economic status.

Co

nta

ct t

he

safe

gu

ard

ing

tea

m f

or

furt

her

in

form

atio

n.

Firs

t Aid an

d Em

erge

ncies

Off cam

pus learners should contact their tutor for details of

first aid and emergen

cy procedures.

Cam

pus learners should contact any mem

ber of staff

or Main Recep

tion:

3999 Cau

ldon Cam

pus

4999 Burslem Cam

pus

who w

ill get a First Aider/Ambulance to you as quickly as possible.

If you req

uire minor hospital treatmen

t, your next of kin w

ill be

contacted

to colle

ct you. If they are not available w

e will arran

ge a

taxi for you. It w

ill be their responsibility to arran

ge to colle

ct you

from hospital and take you home.

Supp

ort an

dFa

cilities

for

All

The Lear

ning

Res

ourc

e Ce

ntre

Our Learning Resource Cen

tres (LRCs) are open

for all learners an

dstaff to use.

There is an LRC at ea

ch Cam

pus; in the New

Library Build

ing at

Cau

ldon and A block at Burslem. All off cam

pus learners are welcome

to drop in and use our LRC’s.

Services located in the LRC include:

•PC

s with internet access

•Scan

ners/printers and copiers

•Onlin

e resources

•Specialist software

•Books, mag

azines and new

spap

ers

•DVDs an

d CDs

•Help sheets

Contact Us

Cau

ldon Cam

pus 01

782 60 355

4 - Burslem Cam

pus 0178

2 60

3142

Or em

ail: lrc@

stokecoll.ac.uk

Cau

ldon Cam

pus Open

ing hours (term

tim

e)Monday – Thursday

8.30am

to 9pm

Friday

8.30

am to 5pm

Burslem Cam

pus Open

ing hours (term

tim

e)Monday – Thursday

8.30am

to 6pm

Friday

8.30

am to 4.30p

m

Open

ing hours (holid

ay period - both cam

puses)

Monday – Thursday

8.30am

to 4.30p

mFriday

8.30

am to 4pm

To view the

Lib

rary

Cat

alo

gu

evisit http://heritag

e.stoke

coll.ac.uk

Lear

ning

Sup

port

Stoke on Trent College wan

ts every learner to achieve their potential.

There are man

y different reasons why you m

ight need extra support

on your course including:

•Specific and gen

eral learning difficulties

•Sensory disab

ilities including d/Deaf an

d hard of hearing and

b/Blin

d or partial sight

•Ph

ysical and m

obility support needs

•Med

ical conditions

•Beh

avioural an

d emotional support nee

ds

•Spea

king English as a Second or Other Lan

guag

e

Additional support could include:

•Adap

ted tea

ching m

aterials and assessm

ents

•Copies of teaching m

aterials before sessions an

d/or in electronic

form

at•

Extra time to do w

ork

•Support in exams

•Specialist eq

uipmen

t including lap

tops an

d enab

ling technology

•Support for d/Dea

f an

d hard of hearing studen

ts•

In-class Learning Support Assistants

•Men

tors and Counsello

rs

If you have questions ab

out support you can

talk to your Tutor.

Or contact the friendly Cen

tral Learning Support Team.

We are in the Learning Resource Cen

tre (Cau

ldon) or contact us:

Tel: 01782 603563 M

inicom: 01782 603508 SMS text: 07786 113933

Email: LSTeam

@stoke

coll.ac.uk

Men

tors

Men

tors m

ake a difference by working closely w

ith lea

rners an

d staff

to provide a structured support network. Whatever issues you m

ay

face a M

entor can help. Issues m

ay include: Atten

dan

ce & punctuality,

falling beh

ind w

ith coursew

ork and personal and fam

ily problems.

Please ask your tutor or look out for Men

tor posters with contact details.

Coun

selling

When

you need to talk we’re here to listen. We offer a confiden

tial

counselling service that is free

for all learners.

We are based

in the Learning Resource Cen

tre, Cau

ldon Cam

pus an

d B

Block Burslem Cam

pus. If a Counsello

r is available, you w

ill be ab

le to

talk to someo

ne straight aw

ay.

Alternatively, you can

mak

e an

appointm

ent which can

last up to

1 hour or call into one of the drop-in sessions.

You can

contact us on: 01

782 20

8208

ext: 34

30or em

ail: counselling@stoke

coll.ac.uk

Open

ing hours

Monday – Thursday

8.30

am to 4.30p

mFriday

8.30am

to 4pm

Care

ers

The Caree

rs Tea

m can

help you to:

•Consider your career plans

•Decide on your further and higher education choices

•Plan

and complete application form

s, CVs an

d HE personal statemen

ts•

Prep

are for em

ploym

ent, including voluntary opportunities.

Open

ing hours

Monday – Thursday

9am to 5pm

Friday

9am to 4.30p

m(Evening appointm

ents by arrangem

ent)

Call in to Caree

rs, First Floor, New

Library Build

ing at Cau

ldon Cam

pus

and Recep

tion at Burslem Cam

pus or call 01

782 60

3514

or em

ail: careers@

stoke

coll.ac.uk

Fina

nce an

d Tr

avel

Dep

ending on your circumstan

ces you m

ay be ab

le to apply for help

with finan

cial issues such as paying fee

s, child

care costs an

d nursery

facilities, books and equipmen

t costs an

d ben

efit entitlem

ent while

taking your course. Adults of 24

yea

rs and over taking a Level 3 course

can ask us ab

out the Adult Lea

rning Loan

.

16-1

8 Le

arn

ers

You are elig

ible for travel assistance if you live in Stoke

on Trent or

Staffordshire an

d you:

•Are aged

under 19yrs on the 31

st August 201

4

•Are studying full-time

•Live m

ore than 3 m

iles aw

ay from College by the shortest walking

rou

te

If your family income is under £21

,000

a yea

r you m

ay be eligible

for a free

bus pass.

Health

and

Saf

ety

Health & Safety is everyone’s responsibility and you m

ust follo

w the

Colle

ge’s rules an

d safe system

s of work. Yo

u m

ust rep

ort all inciden

ts

on SHE En

terprise on M

oodle or tell your tutor. Yo

u w

ill be given

specific health and safety rules by your Tutors w

hich relate to your

course an

d you m

ust abide by them

.

Smok

ing

Smoking at Stoke on Trent Colle

ge is

not permitted on site. This includes E Cigarettes.

If you need help to stop smoking contact the Health Zone:

Health Zone LRC, First Floor, Cau

ldon Cam

pus

or B5, Burslem Cam

pus

Mob

ile Ph

ones

Mobile

phones m

ust be sw

itched

off w

hen

you are in a classroom or

workshop unless permitted by your Tutor. No m

obile

phones should be

taken into an examination room as this is ag

ainst awarding body

regulations.

Data

Pro

tect

ion

No personal/sen

sitive data will be disclosed w

ithout prior permission.

The Colle

ge is reg

istered under the Data Protection Act 1998.

16-18 Mat

ters

The Job Sh

opOpen

for business at Cau

ldon and Burslem Cam

puses.

This service provides:

• CV Build

ing

• Job Search

• Interview Skills

• Job Vacan

cies

• Apprenticeships

Pop in for ad

vice or ring 01782 603774 or 603775

Wor

k Re

ady +

Full-time learners who m

eet

targets for developing

employability skills,

attendan

ce and success in

their vocational

qualifications (and English

and M

aths if appropriate)

can achieve our Work Ready + Card w

hich can

dem

onstrate to

prospective employers that you are read

y for work.

Lear

ner Ince

ntive Sc

heme

This schem

e will ensure that sustained

reg

ular attendan

ce by full time

16-18 learners is rew

arded

.All learners will receive a w

ide range of incentives which w

ill enab

lethem

to participate more fully in the life of the Colle

ge.

Learners who achieve 100% atten

dan

ce (cumulative) will receive £50

at the en

d of each term.

Learners who achieve between 90-99% atten

dan

ce (cumulative) at

the en

d of each term w

ill be ab

le to claim

an incentive from w

ithin

the colle

ge including a free meal in the Colle

ge Restaurant, a free

workout in the Colle

ge Fitness Cen

tre an

d free beauty treatmen

ts in

the Lifestyle Spa.

Tuto

rial

Sup

port

All our full time learners have a group tutor an

d progress coach.

These staff will discuss your progress w

ith you and help you review

your course an

d personal targets an

d plan w

hat you need to

do to succeed.

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“Our passion is raising aspiration, unleashing talent, changing lives”

www.stokecollege.ac.ukLearners studying off site can access ALL the services and supportcurrently available at both the Cauldon and Burslem campuses.

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