lean story telling – nicolas vérité, product owner of mongooseim

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www.erlang-solutions.com Lean Story Telling Nicolas Vérité How to shape a message for better communication (TopSol Playbook) Day 1, Tuesday 28th Nov 11:00-13:30 Room D

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Page 1: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

LeanStory Telling

Nicolas Vérité

How to shape a messagefor better communication

(TopSol Playbook)

Day 1, Tuesday 28th Nov11:00-13:30 Room D

Page 2: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Who am I?Nicolas Vérité (Nÿco)

@nyconyco

nicolasverite

Product Owner for MongooseIM (by Erlang Solutions)Writer & President @ LinuxFr.org

Meetups @ Lean Startup ExperienceWorkshops & serious games designer

[email protected]

Page 3: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Who are you?

Name

Role

Why this workshop

Page 4: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Live sharing?

Pics & Text

▸ Twitter▸ LinkedIn▸ Google+▸ Facebook▸ Instagram▸ ...

Page 5: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Selfie?

Page 6: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Learning objectives

1. Shape a lightweight and minimalist story, to a fully developed narrative

2. Learn by listening, visualizing, doing, and sharing impressions and experience

3. Reboot your own message, by using a flexible articulation

4. Learn from the crowd with a large variety of useful cases

Page 7: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Lecture

Practice

Retrospective

Timebox: 2h30

Page 8: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Visual

Auditory

Kinesthetic

LEARN

Page 9: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Shu Ha Ri

Learnthe rules

Bendthe rules

Breakthe rules

Page 10: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Build

Measure

Learn

Page 11: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Merciless benevolence

Complacent violence

Page 12: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Page 13: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Page 14: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

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Page 15: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

User Experience

Business

Technology

DESIRABILITY

FEASIBILITY

VIABILITY

Page 16: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Lean/Agile Story Telling!

Simple recipes

Page 17: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Make enterprise communication smooth

Page 18: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Page 19: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

That was story telling

Page 20: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

TopSol Playbook

Playbook: humble, simple, serious game

TopSol: To - P - Sol

to: target

P problem

Sol solution

Recipes, with ingredients, flexible, with options

Page 21: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Managing expectations

NOPEOnce upon a time

Novel, screenwritingElevator/investor pitch

YISSBusinessProducts & servicesIntra and inter-team

Page 22: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Basic

Expanded

Full

Shrinked

Wat?

TopSol Playbook

Page 23: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Basic TopSol Playbook 1/5

Target: who is your solution for? What types of roles, what personas/profiles?

Problem: what is their most painful issue? Spend MOAR time here! Not the lack of your solution!

Solution: your solution. Spend LESS time here!

Page 24: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Expanded TopSol Playbook 2/5

Target: who is your solution for? What types of roles, what personas/profiles?

Empathy: what do they see, hear, feel everyday? Walk in their shoes

Problem: what is their most painful issue? Spend MOAR time here! Not the lack of your solution!

Consequences: impact of the problem on their everyday lifeSolution: your solution. Spend LESS time here!

Benefits: better, stronger, fast (facts and figures?)

Page 25: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Full TopSol Playbook 3/5

Context: in what environment do they evolve? What is their history, geolocation, vertical/industry?

Target: who is your solution for? What types of roles, what personas/profiles?

Empathy: what do they see, hear, feel everyday? Walk in their shoes

Problem: what is their most painful issue? Spend MOAR time here! Not the lack of your solution!

Consequences: impact of the problem on their everyday life

Solution: your solution. Spend LESS time here!Benefits: better, stronger, fast (facts and figures?)

Why: what do you do to change the world?

Page 26: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Shrink TopSol Playbook 4/5

Remove everything

Keep only the necessary

One sentence

(Unique) Value Proposition

The MVP of a message

Extremely difficult

Page 27: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Wat? TopSol Playbook 5/5

Repeat some elements

Remove some elements

Add some elements

Re-order

Reinforce with visuals

Strengthen with body language

Add your magic

Page 28: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Inspirations

Monomyth, the hero’s journey

The Golden Circle, Simon Sinek

Lean Canvas, Ash Maurya

Page 29: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Usage

Agile

Lean Startup

Design

Marketing

Sales

Page 30: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Let’s practice

A4 paper

Sticky notes

5 steps

Page 31: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Retrospective

What I hated, disliked

What I suggest to improve, change

What I liked, loved

What I have learnt

How I will you use Story Telling from tomorrow on

Page 32: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Homework

Apply and teach

Test and adapt

Feedback and break

Page 33: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Learning objectives

1. Shape a lightweight and minimalist story, to a fully developed narrative

2. Learn by listening, visualizing, doing, and sharing impressions and experience

3. Reboot your own message, by using a flexible articulation

4. Learn from the crowd with a large variety of useful cases

Page 34: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Selfie?

Page 35: Lean Story Telling – Nicolas Vérité, Product Owner of MongooseIM

www.erlang-solutions.com

Thanks, dzieki, merci