LEAN PROCESS IMPROVEMENT Offi ce of Plan

Review & InspectionsWisconsin

TODAYSAGENDA

1 WHERE WE

STARTED

2 WHAT WE DISCOVER

ED

3 FUTURE STATE

I

FUTURE STATE

II

FUTURE STATE

III

4 DHS PERSPECTI

VE

OWNER PERSPECTI

VE

ARCHITECT

PERSPECTIVE

BUILDER PERSPECTI

VE

5 WORK LEFT TO DO

POSSIBILITIES FOR

THE FUTURE

WHERE WE STARTED

1

WHERE WE STARTED

ORIGINAL CHALLENGE

LEAN APPROACH

P lan Rev iews

I n spec t i ons

Surveys

WHAT WE DISCOVERED

2

VALUE MAP CURRENT STATE

APPLICATION RECEIVED

75% Defects

• Incomplete application

• Missing signatures

• No fee• Old form

PLANS REVIEWED

70% Defects

• Inadequate design compliance

• Not coordinated

• Draft documents

REVISIONS REVIEWED

30% Defects

• Persistent design errors

• Inadequate response to conditions of review

• Not an integrated solution

PROGRESS INSPECTION

85% Defects

•Not ready for inspection

•Identical concerns found in plan review

•Not per specifications

FINAL INSPECTION

95% Defects

• Incomplete information

• Extensive punch list

• Systems not functional nor tested

FUTURE STATE

3

VALUE MAP FUTURE STATE

INSPECTLEAN

Q1 Q2 Q3 Q40%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

18%22%

30% 31%27% 28%

34%

44%

30%

25%23%

18%17%19%

6%3%

7% 6% 5%3%

Quarterly Summary Fiscal Year 13Plan Review Time

0 - 14 Days15 - 29 Days30 - 44 Days45 - 60 Days> 60 Days

TEAM PERSPECTIVES

4

OWNERPERSPECTIVE

Fac i l i t y Commi tment

C lea r Prog rammat i c

Requ i rements

Accoun tab i l i t y

Owner o f A rch i tec t /

Con t rac to r

Th i rd Pa r t i e s to Owner

Fac i l i t a to r

ARCHITECTPERSPECTIVE

Des igne r I nvo lvement

Accoun tab i l i t y to Process

Regu la to ry Responses

Cons t ruc t i on Updates

Fina l Occupancy

Invo lvement

BUILDERPERSPECTIVE

Proac t i ve Schedu l ing

Comp le t i on Track ing

Deve lop a Team Synergy tha t

e l im ina tes s i l o s

Deve lop Cons i s tenc ies

Commiss ion Sys tems

DHSPERSPECTIVE

Co l l abo ra t i ve

Capac i ty

Accoun tab i l i t

y

Qua l i t y

INPUT

BUFFER

PROCESS

OUTPUT

INFO

WORK LEFT TO DO

5

IMPLEMENTATION | SUGGESTIONS

Communication and Training

Require Stakeholder Involvement

Focus on One

Initiative

Understand the Existing

Process

THANK YOUWisconsin Department of Health

Services