lean leadership, culture, and tools - chris hefley leankit ceo at agile israel 2015
TRANSCRIPT
Lean Leadership, Culture, and Tools
Chris HefleyCEO | LeanKit
@indomitablehef#AgileIL15 @AgileIsrael
Lean Leadership Culture, and Tools
• Without Leadership, sustainable Lean/Agile is impossible
• Leadership’s responsibility is to change the culture, by teaching Lean Thinking
• Lean Tools (Lean Thinking Tools) are essential for changing the culture
1960s-1980s 1980s 1990s 2000s Today
TOC
Just-In-Time
Lean Manufacturing
Lean Healthcare
Systems Engineering
ConstructionToyota
Six Sigma
TQM
Agile
SAFe
Scrum
Focus on flow / feedback vs. “efficiency”
Lean Startup
Lean – A multi-industry trend
Last Planner
Kanban
Built on a foundation of Leadership
The Goal of Lean
Pillars of Lean
Principles, Values, and Tools
The House of Lean
Lean = Lean Thinking
Lean Tools = Thinking Tools
Lean Thinking Tools
• “5 Whys”
• PDSA (Plan-Do-Study-Act)
• Cost of Delay
Agile Thinking Tools
• Planning Poker
• Story Mapping
LeanKit’s Thinking Tools
• FSGD
• TLDR
• Fat Robin Scheduling
• 0.5x Thinking
FrequentSmallGoodDecoupled
what Fizz Goodand
what doesn’t
FrequentSmallGoodDecoupled
FrequentSmallGoodDecoupled
FrequentSmallGoodDecoupled
FrequentSmallGoodDecoupled
FrequentSmallGoodDecoupled
AnnuallyBigGoodCoordinated
FrequentSmallPerfectCoordinated
FrequentBigPerfectCoordinated
FrequentBigGoodCoordinated
QuarterlySmallGoodCoordinated
FrequentSmallGoodDecoupled
TestedLoggedDocumentedReviewed
@ifandelse
DIY Lean Tools• As you learn Lean Thinking, you can (and should) create your
own Lean (Thinking) Tools
• Borrow and Customize Models and Tools from wherever you find them
• Brand them as your own
• What’s your organization’s “FSGD”?
DevOps• What is DevOps?
• Another Thinking Tool (not just tech)
• The goal of DevOps: Continuous Delivery, High Quality and Safety
• Corresponds to two classical Lean Thinking Tools
• Error-Proofing (Poka-Yoke)
• Autonomation (Jidoka)
Poka Yoke
Mistake-Proofing
Autonomation (Jidoka)• “Intelligent Automation” or “Automation with a human touch”
The Self-Healing Machine
So, it’s all about Lean
Lean Leadership
• Sustainable Lean/Agile requires Leadership
• Not just “permission” from Leadership
• Not just “buy in” from Leadership
• Leadership must Lead and Teach Lean Thinking
Lean Culture
• Sustainable Lean/Agile requires a cultural change
• To change the culture, change the thinking
Lean Tools
• Use Lean Tools to teach Lean Thinking
• “A Fool with a Tool is still a Fool”
• The tools don’t make you Lean, or Agile, or effective at DevOps (not even LeanKit )
Start with Leadership• The initial goal of a Lean/Agile transformation effort should
be to “convert” the Leadership
• Without Leadership and Cultural Change, Lean/Agile won’t be sustainable
• Use initial Agile transformation results to provide evidence of positive change, and real economic impact
• Lean Metrics can help to show that economic impact (better than Agile alone)
For more information• On FSGD: leankit.com/FSGD
• Lean and “The house of Lean”
• Lean Primer by Craig Larman and Bas Vodde
• LeanPrimer.com
• On DevOps
• Tomorrow’s DevOps Flow Workshop, by Dominica DeGrandis
• More great Lean content, webinars, e-books, etc., at LeanKit.com/blog and LeanKit.com/Learn