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SLIDE 1 LEAN GAINS SMALL TEAM EFFECTIVENESS Ben May - Manager Cyber Security [email protected]

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Page 1: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 1

LEAN GAINS – SMALL TEAM

EFFECTIVENESS

Ben May - Manager Cyber Security

[email protected]

Page 2: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 2

ABOUT AEMO

• Operating gas and electricity markets and power

systems

• Delivers operational, development, and planning

functions.

• Ownership 60% government; 40% market

participants.

• Funded by market participants and operates on a

cost recovery basis

Page 3: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 3

Electricity:

• National Electricity Market (NEM)

• $7.7 billion traded, 9 million customers

• WA Wholesale Electricity Market (WEM)

• $500 million traded, 1 million customers

Gas:

• $899.5 million traded Declared Wholesale Gas Market (DWGM)

• $557.8 million traded Short Term Trading Market (STTM)

• $8.7 million traded Wallumbilla Gas Hub

AUSTRALIAN ENERGY MARKET

Page 4: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 4

SECURITY TEAM ENVIRONMENT

• Geographically dispersed team

• Complex environment

• Small organisation

• Significant Change

• Focus on Threat Detection and Response

Page 5: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 5

EVOLUTION (MATURITY)

Page 6: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 6

STAGE OF EVOLUTION

Page 7: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 7

ASSESSMENT

• Limited size team

• Defensive mindset

• Run our own infrastructure

• No known good state

• Security as an add-on

Page 8: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 8

SMALL TEAM – NOT ALL BAD

• Agile/Flexible

• Self Reliant as a team

• Ownership

• Communication

Amazon CEO Jeff Bezos’s

“two pizza” rule: If a team can’t be fed with two pizzas, it’s too big.

Page 9: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 9

RINGLEMANN EFFECT

* “Is the ringlemann effect holding you back, ”http://www.vanschneider.com/is-the-ringelmann-effect-holding-

you-back

Page 10: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 10

THE PEOPLE YOU WANT

• Passionate

• Offensive mindset

• Ownership

• Focus

Page 11: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 11

RESEARCH AND CONTINUOUS

EVOLUTION

TEAM

Team Resourcing

Team Operations

Threat Detection

and Response

Architecture and IT

Systems

Page 12: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 12

TEAM RESOURCING

SLIDING SCALE OF CYBER – ROB LEE *

Value Towards Security Costs

* ‘The Sliding Scale of Cyber security”, https://www.sans.org/reading-room/whitepapers/analyst/sliding-scale-cyber-security-36240

Page 13: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 13

TEAM RESOURCING

ALIGN TEAM DELIVERABLES

Page 14: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 14

TEAM OPERATIONS

ACTIVE CYBER DEFENCE CYCLE – ROB LEE *

Incident Response

Threat and Environment Manipulation

Threat Intelligence Consumption

Asset and Network Security Monitoring

* “Active Cyber Defence Cycle”, http://www.irongeek.com/i.php?page=videos/bsideshuntsville2015/active-cyber-defense-cycle-

robert-m-lee

Page 15: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 15

TEAM OPERATIONS

PROCESS - EXAMPLE

Business Consulting

(Arch)

Find

Resolve Issues

• System Change

• Architecture

• Policy

Incident

Track

• Atomic indicators

• Behaviours

Hunt

Develop hunt use

cases

Page 16: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 16

THREAT DETECTION AND RESPONSE

INTELLIGENCE DRIVEN COMPUTER

NETWORK DEFENSE *

* “Intelligence-Driven Computer Network Defense Informed by Analysis of Adversary Campaigns and Intrusion Kill Chains”

www.lockheedmartin.com/content/dam/lockheed/data/corporate/documents/LM-White-Paper-Intel-Driven-Defense.pdf

Page 17: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 17

THREAT DETECTION AND RESPONSE

EXAMPLE

Page 18: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 18

ARCHITECTURE AND IT SYSTEMS

DEFENDABLE ARCHITECTURES *

• Visibility

• Manageability

• Survivability

* “Defendable Architectures”,

http://www.lockheedmartin.com/content/dam/lockheed/data/isgs/documents/Defendable%20Architectures%20whitepaper.pdf

Page 19: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 19

OODA LOOP - JOHN BOYD

•Observe – Collect

•Orient – Analyse

•Decide – Judge

•Act - Execute

“the capability to evolve, to adapt, to learn, and deny such

capability to the enemy” *

* “Science, Strategy and War: The Strategic Theory of John Boyd”, Frans P.B. Osinga, PP237

Page 20: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 20

FORCE MULTIPLIERS

• Training

• Automation

• Leverage other teams

• Build gates (Architecture)

• Feedback cycle (Architecture)

• Passive defence

Page 21: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 21

NEXT STEPS

Right mix

Automation

Evolve Intelligence

Adaptability

Security Hygiene Controls

Page 22: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 22

SUMMARY - OBSERVATIONS - KEY

POINTS

• People are key

• Focus on important things

• Leverage others

• Feedback loop & adaptation

• Utilise force multipliers

Page 23: LEAN GAINS SMALL TEAM EFFECTIVENESS - FIRST · 2017. 8. 8. · SLIDE 3 Electricity: • National Electricity Market (NEM) • $7.7 billion traded, 9 million customers • WA Wholesale

SLIDE 23

QUESTIONS