leading through change - sourceamerica · netflix vs. 1blockbuster {2004-2010) • blockbuster...
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@ StopAtNothing
Leading Through Change �
Ted Powell, Managing Partner Stop At Nothing, Inc.
- ~ BEIUND, II ~ REWIND
\
NETFLIX VS. 1BLOCKBUSTER {2004-2010) �• BLOCKBUSTER RlVfNU£ • NElfUX REVENUE
$6 BIU10N
$4 BILLION
$2.281WON$2 BILLION
BANKRUPT
The Change Curve Tool • Avoids the common obstacles
• Accelerates employee buy-in
• Provides planning tool and road map
The Change Curve
Q2 Key Characteristics
• Productivity declines
• Emotions increase
• Fight or flight
• Doom and gloom
• The BMW club
USH VS.
Shoot Listen
Solve Vent
Waiver Stand
Be ''strong'' Be transparent
Communicate Communicate monthly weekly
Q3 Key Characteristics and Leadership Responses
• Problem to solution focus
• Pessimism becomes cautious optimism
• Morale and productivity increase
• Celebrate even the small successes
• Be prepared to address any setbacks
04 Key Characteristics and Leadership Responses
• High morale, productivity, and teamwork
• Increase in self-esteem
• Deeper, stronger, more trusting relationships
• Celebrate the journey