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Leading Brands by Romanian Internet Users 2013 gemiusAdHoc March 2013

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Leading Brands by Romanian Internet Users 2013 gemiusAdHoc. March 2013. we support knowledge driven business decisions .com. About the study. 6 th edition (2012, 2011 , 2010, 2009, 2008) - PowerPoint PPT Presentation

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Page 1: Leading Brands by Romanian Internet Users 2013 gemiusAdHoc

Leading Brandsby Romanian Internet Users 2013

gemiusAdHoc

March 2013

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we support knowledge driven business decisions.com

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6th edition (2012, 2011, 2010, 2009, 2008)The results of the study are compared with the data obtained in 2012 and statistical differences were investigated.

The study identifies the perception of the characteristics determining a leading and online brand.

Two main goals were achieved as a result of the study: indication of the leading brands in various categories as perceived by the Romanian internet users

finding out which are the most online present brands, in Romanian internet users opinion

About the study

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Research method

Data were gathered between 14th-29th January 2013.Invitations to take part in the survey were displayed on sites: eJobs.ro, Imedia, Rol.ro, Europafm.ro and Trilulilu.ro. Target group of the study are Romanian internet users aged 18-45.The final sample (N) consists of 2359 questionnaires completed by Romanian internet users aged 18-45.

Results of the study were presented with the use of an analytical weight, based on data concerning structure of the online population in terms of gender and age of internet users.

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Survey Structure

The survey was divided into three main sections:1. leading brands and online presence characteristics2. Romanian brands: popularity, trustworthiness, online presence

3. product categories (banks and insurance; personal care/cosmetics; auto; telecommunications).

The first two sections were displayed to all respondentsIn the third section (product categories) one respondent was asked questions about only one product category.

Leading Brands and Online Presence Indices• values range between 0 and 1• created on the basis of the most important features indicated by users

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Leading Brands features / Online Presence features

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Leading brands featuresWhich of the following features are, in your opinion, to the greatest extent those of a ‘leading brand’? Please indicate up to 2 features.

Base: All respondents 2012 N=2057; 2013 N= 2359 Source: gemiusAdHoc, March 2013

High quality products or services is the most important attribute when evaluating a brand’s success.

It seems that being widely known has significantly decreased in importance as compared to one year ago.

Having innovative products or services has become more important than in 2012.

It has high quality products

It is widely known

It has products that sell very well

It differentiates from the rest of the brands

Its product/services are innovative

It has a lot of fans

None of the above

0% 20% 40% 60% 80% 100%

64%

33%

31%

23%

25%

6%

1%

67%

38%

29%

21%

20%

6%

1%

2012

2013

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Brand’s online presence featuresWhich of the features given below are, in your opinion, to the greatest extent those of a brand’s online presence? Please, indicate up to 2 features.

The ranking used to determine the online presence index changed in 2013 – the online image is slightly more important this year than the online communication of a brand.

Having the possibility of buying products via the internet has become more important than in 2012.

Necessary data about its products/services and contact are available online

Its online image [website, banners, design, graphics] is seamless and constantly improving

Communicates with its clients online through as many ways as possible- blog, newsletters, social networks,

etc...

Its products can be bought via the internet

It is intensively promoted online (banners, sponsored links, contextual)

It is intensively discussed by internauts on blogs, online forums, chats and social networks

None of the above

0% 20% 40% 60% 80% 100%

44%

36%

29%

31%

24%

15%

3%

43.0%

34.6%

28.8%

28.4%

38.0%

16.5%

2.7% 2012 2013

Base: All respondents 2012 N=2057; 2013 N= 2359 Source: gemiusAdHoc, March 2013

Page 9: Leading Brands by Romanian Internet Users 2013 gemiusAdHoc

Romanian brands

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Romanian brands most present on the internetTop 10 (spontaneous answers) When you think about Romanian brands most present on the internet, which brands come to your mind first?

Base: All respondents 2012 N=2057; 2013 N= 2359 Source: gemiusAdHoc, March 2013

Dacia Borsec eMag Ursus Dorna Gerovital (Ana Aslan)

BCR Farmec Ciocolata cu Rom

-5%

0%

5%

10%

15%

20%

25%

30%

35%

23.1%

12.9% 12.5%

7.4%6.3%

4.9% 4.6% 4.5% 4.5%

2013 2012

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1111

11

Romanian popular brandsTop 10 (spontaneous answers) When you think about popular Romanian brands, which brands come to your mind first?

Base: All respondents 2012 N=2057; 2013 N= 2359 Source: gemiusAdHoc, March 2013

Dacia Borsec Ursus Ciocolata cu Rom

Napolact Dorna eMag Farmec Gerovital (Ana Aslan)

Arctic

-5%

0%

5%

10%

15%

20%

25%

30%

35%

25.8%

14.0%

8.3% 8.3%6.8% 6.3%

5.2% 5.1% 4.9% 4.9%

2013 2012

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Romanian trustworthy brandsTop 10 (spontaneous answers) When you think about trustworthy Romanian brands, which brands come to your mind first?

Base: All respondents 2012 N=2057; 2013 N= 2359 Source: gemiusAdHoc, March 2013

Dacia Borsec Gerovital (Ana Aslan)

Napolact Dorna eMag Farmec Arctic Ursus BCR

-5%

0%

5%

10%

15%

20%

25%

30%

35%

22.0%

14.1%

6.9% 6.9% 6.5% 6.4% 5.8%4.9% 4.8% 4.3%

2013 2012

Page 13: Leading Brands by Romanian Internet Users 2013 gemiusAdHoc

Banks and Insurance

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Unaided awareness Top10 Banks & Insurance Which bank and insurance brands have you heard of?

Base: respondents to whom the block of questions about banks/insurance was displayed (2013 N=573) Source: gemiusAdHoc, March 2012

BCR BRD ING Banca Tran-silvania

Raiffeisen Asirom Unicredit-Tiriac

Allianz-Tiriac Astra Omniasig

56.1%

37.6%

33.8%

25.4%

14.6%12.0%

10.5% 9.7% 9.6%7.7%

2013 2012

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Banks & Insurance – Leading Brands Index

Base: respondents to whom the block of questions about banks/insurance was displayed (2013 N=573) Source: gemiusAdHoc, March 2013

ING

BCR

BRD

Banca Transilvania

Raiffeisen

Allianz-Tiriac

CEC

Unicredit -Tiriac

Asirom

Generali

Omniasig

Astra

BancPost

Alpha Bank

Groupama

Aviva

Millenium

RBS

0.343

0.318000000000001

0.273

0.258

0.244

0.223

0.19

0.181

0.152

0.139

0.139

0.128

0.126

0.101

0.0980000000000002

0.055

0.052

0.037

2012 2013

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Banks & Insurance – Online Presence Index

Base: respondents to whom the block of questions about banks/insurance was displayed (2013 N=573) Source: gemiusAdHoc, March 2012

ING

BCR

BRD

Banca Transilvania

Raiffeisen

Allianz-Tiriac

CEC

Unicredit -Tiriac

Asirom

Generali

Omniasig

Astra

BancPost

Alpha Bank

Groupama

Aviva

Millenium

RBS

0.343

0.318

0.273

0.258

0.244

0.223

0.19

0.181

0.152

0.139

0.139

0.128

0.126

0.101

0.0980000000000002

0.055

0.052

0.037

2012 2013

Page 17: Leading Brands by Romanian Internet Users 2013 gemiusAdHoc

Personal care/cosmetics

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Unaided awareness Top10 Personal CareWhich personal care/cosmetics brands have you heard of?

Base: respondents to whom the block of questions about personal care was displayed (2013 N=600) Source: gemiusAdHoc, March 2012

Nivea Gerovital / Aslavital / Ana

Aslan

Avon Farmec Dove L`Oreal Oriflame Elmiplant Garnier Gillette

38.8%

27.7%

21.2%19.0%

16.3%13.7% 13.2%

10.0% 8.5% 7.2%

2013 2012

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Personal Care – Leading Brands Index

Base: respondents to whom the block of questions about personal care was displayed (2013 N=600) Source: gemiusAdHoc, March 2013

Nivea

Dove

Gillette

Colgate

L`Oreal

Vichy

Avon

Blend-a-med

Garnier

Gerovital

Rexona

Oriflame

Palmolive

Farmec

Yves Rocher

Maxfactor

Head&Shoulders

Elmiplant

Rimmel

Gerocossen

0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.8000.441

0.440

0.414

0.388

0.358

0.331

0.303

0.290

0.275

0.267

0.263

0.244

0.223

0.219

0.209

0.202

0.184

0.179

0.169

0.113

2012 2013

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Personal Care – Online Presence Index

Base: respondents to whom the block of questions about personal care was displayed (2013 N=600) Source: gemiusAdHoc, March 2013

Avon

Oriflame

Nivea

Gillette

L`Oreal

Dove

Colgate

Vichy

Garnier

Yves Rocher

Rexona

Blend-a-med

Palmolive

Gerovital

Head&Shoulders

Farmec

Maxfactor

Rimmel

Elmiplant

Gerocossen

0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.80.378

0.323000000000001

0.294

0.288

0.272

0.264

0.244

0.2

0.199

0.198

0.193

0.184

0.161

0.157

0.152

0.15

0.145

0.137

0.118

0.0830000000000001

2012 2013

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Auto

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Unaided awareness Top10 Auto Which car brands are you familiar with or at least have heard of?

Base: respondents to whom the block of questions about auto was displayed (2013 N=586) Source: gemiusAdHoc ,March 2013

Dacia BMW Audi Mercedes-Benz

Renault Ford Volkswagen Opel Toyota Skoda

60.2%

28.2%

24.0% 23.6%19.9% 19.1%

15.3%13.0%

8.3% 6.9%

2013 2012

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Auto – Leading Brands Index

Base: respondents to whom the block of questions about auto was displayed (2013 N=586) Source: gemiusAdHoc ,March 2013

BMWMercedes-Benz

AudiVolkswagen

OpelVolvo

ToyotaFord

DaciaRenault

SkodaPeugeot

HondaNissan

HyundaiFiat

ChevroletKia

CitroenSeat

0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.8000.535

0.507

0.440

0.417

0.258

0.257

0.241

0.240

0.238

0.213

0.199

0.177

0.165

0.154

0.138

0.133

0.114

0.102

0.101

0.099

2012 2013

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Auto – Online Presence Index

Base: respondents to whom the block of questions about auto was displayed (2013 N=586) Source: gemiusAdHoc ,March 2013

BMWMercedes-Benz

AudiVolkswagen

DaciaOpel

RenaultFord

SkodaToyota

PeugeotVolvo

HyundaiFiat

NissanChevrolet

HondaSeat

CitroenKia

0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.8000.391

0.349

0.334

0.306

0.305

0.243

0.241

0.240

0.215

0.214

0.206

0.188

0.178

0.171

0.169

0.164

0.157

0.146

0.144

0.139

2012 2013

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Telecommunications

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Unaided awareness TelecommunicationWhich telecommunication brands have you heard of?

Base: respondents to whom the block of questions about telecommunication was displayed (2013 N=600) Source: gemiusAdHoc,March 2013

Vodafone Orange Cosmote Romtelecom RDS-RCS UPC Digi

74.7%

70.3%

62.8%

35.2%

9.8%

1.6%3.2%

73.3% 72.4%

60.3%

30.0%

9.0%

1.8% 1.6%

2013 2012

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Telecommunication – Leading Brands Index

Base: respondents to whom the block of questions about telecommunication was displayed (2013 N=600) Source: gemiusAdHoc,March 2013

Vodafone

Cosmote

Orange

RDS-RCS

Romtelecom

UPC

0.461

0.454

0.441

0.243

0.222

0.136

2012 2013

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Telecommunication – Online Presence Index

Base: respondents to whom the block of questions about telecommunication was displayed (2013 N=600) Source: gemiusAdHoc,March 2013

Orange

Vodafone

Cosmote

Romtelecom

RDS-RCS

UPC

0.543

0.529

0.474

0.291

0.225

0.191

2012 2013

Page 29: Leading Brands by Romanian Internet Users 2013 gemiusAdHoc

Catalin Emilian,Country Manager Romania & Moldova

[email protected]/Gemius.Romania@GemiusRomania