L/O/G/O

Smilemakers

R&D and Purchasing Team (11HCMC)

www.facebook.com/ITEC.Smilemakers

Members

Truong Ngoc Lan Thanh -

295883

Tran Kha Tu- 295877

Nguyen Thi Nhu Thao - 295863

Tran Thi Mai Thy- 295879

Luu Nguyen Khanh Van - 295855

Nguyen Minh Nguyen (VP) - 295856

INTRODUCTION: Team’s Role

Research and development:

Discover new knowledge about products,

processes and services, and then apply that knowledge

to help to create products, processes and services,

making improvements to meet customer needs or

market better.

RESEARCH SHEET

RESEARCH’S RESULT

80% Students 15% Teachers 5% Workers 98% is interested in handmades, 2% left don’t care. 76% knows about handmades through websites, especially

Facebook. 10% knows through books/ newspaper, 14% through personal relationships.

70% thought the most favorite handmade is jewelry and accessorize, 30% left would be souvenirs.

80% buys handmades for gifts, 20% buys handmade for themselves and decoration.

60% thought that the factor “Fit personal situations” is the most important one, 20% is “Reasonable price”, 20% left is “Color and Shape”.

91% likes the trend :” Focusing on techniques and high sense of taste”, 6% likes “Focusing on meanings” và 3% likes “Focusing on customer services

Among Notebooks, Keychains and Purses, 95% choose “Keychains” The highest price willing to buy handmades: 59% chooses “<

50.000 VND”, 20% chooses “50->70.000 VND”, 20% chooses “70-> 100.000”, 1% chooses “>100.000”.

BROCHURE & OUTLINE

PRODUCTS

MANUFACTURER AND RETAILER

DAI QUANG MINH MALL

33-35 Chau Van Liem street,

district 5

KIM BIEN MARKET

37 Van Tuong street, district 5

BA CHIEU MARKET

40 Hong Bang street,

Binh Thanh district

Places selected and purchased materials:

Raw Materials Purchased

PRESENTATION BY

EACH MEMBER

TRUONG NGOC LAN THANH (295883)

Future:

What I Did:

What I

Learned:

. Contribute ideas

Go researching

Find new models

Sell products at schools, other universities around,etc.

Together make the project develop.

How to control myself

Team-work spirit

Handle situations

How to work more seriously.

TRAN KHA TU (295877)

Future:

What I Did:

What I

Learned:

. Contribute opinions to make logo

Go researching to meet customers needs

Find new models

Sell products at schools, other university around, etc.

Work harder to get the target profit

Find more new models to develop the products

Find the best way to help people at the Cancer

hospital.

How to survey customers

Contact customers

Do customer services

What is the leadership?

NGUYEN THI NHU THAO (295863)

Future:

What I Did:

What I

Learned:

. Contribute ideas

Make products

Go researching

Sell products at schools, other universities around, Thu

Duc district, etc.

Contribute ideas about how and where to

effectively sell more products

Work with Sales team to sell more.

Introduce products to customers

How to be active, confident and dynamic

What is the leadership, what are skills for developing

myself as a leader?

Behavior, ethics and values of leader.

TRAN THI MAI THY (295879)

Future:

What I Did:

What I

Learned:

. Contribute ideas

Go researching to capture current trend.

Sell products: at schools, Thu Duc district, etc.

produce a few products as notebook and

bracelets.

Sell more product to have a success finish of

project.

Together to finish the work.

How to solve problem

Which is a good marketing campaign?

LUU NGUYEN KHANH VAN (295855)

Future:

What I Did:

What I

Learned:

.Contribute ideas

Go researching

Find new models

Sell products.

Help to make and sell more products

Keep calm and respect others

Especially notice the quality of the products

Should donate milk, sugar, noodles to the

Hospital.

How to sell and attract customers

What is leadership and teamwork.

VP: NGUYEN MINH NGUYEN (295856)

Future:

What I Did:

What I

Learned:

. Contribute ideas

Compose and edit researches

Go researching around

Statistic researches’ result and report to CEO -> Decide which, where and

to whom to sell

Find new models

Sell products at school, universities around, etc.

Get as many customers as possible through any relations

Cooperate with other class to develop

Respect the personal values of each member

Especially notice the quality of the products

Should donate air conditioners, TVs and toilet devices to the

Hospital.

How to sell and attract customers with communication skills

Perception and Reflection

Which, how and when to use the right power and influence?

Motivation to manage

Development planning.

Challenges facing through the project

Lack of Trust , Lack of Respect, Pressure -> Good performance from last course

leaves high expectations on each leader and also member who work really hard but doesn’t

get much appreciations -> Together held a meeting and work things out.

Unifying ideas Be calm, sit around and list advantages and disadvantages of each idea.

Examine each idea through a short time and choose the best one.

Time arranging (between personal problems, studying and working) Be active

and prioritizing which one comes first. Be flexible -> switch shifts to each other.

Assigning whose shift to work Be clear, be honest and be responsible. Have suitable

punishments for those who don’t work on their shift.

Lack of raw material and new model Send member to pick up new materials. Ask

every member of the class to create as many models as possible. Work with Manufacturing

Team to make products faster.

Lack of technical skill: Creating models, Computer skills, etc. Learn new skills

from teachers, friends, acquaintances or others. Imitate teaching clips from the Internet.

Lack of social skill: Communication, Presentation, Combination, Sympathy,

Understanding Ask teacher for helps, also learn new skills and practice as much as

possible. Go selling with Sales team as much as possible to practice.

L/O/G/O

Thank You!www.facebook.com/ITEC.Smilemakers