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Leadership PrinciplesSession Two: Leading Individuals
APHAAOct 2, 2018
Over three sessions, you will focus on developing two leadership attributes: leads self, and develops talent.
The topics for each session are:1. Leading self2. Leading individuals3. Leading teams
The Leadership Principles Series
Ice Breaker
What would you like to share about your personal vision and values as a leader?
Reflections
By the end of this session, participants will be able to:• Assess effective approaches for developing their
people into top performers• Identify ways to motivate people by aligning
their strengths to achieve the organization’s goals.
• Assess when and how to delegate to others• Demonstrate effective skills in mentoring,
coaching, active listening and providing feedback
Learning Objectives
Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
Is the ability to take a role as leader in the community on behalf of the organization, or of a team or other group.
It includes demonstrating authenticity, transparency in decision-making, passion, curiosity, flexibility, vision, and courage to take action and risks.
Leadership – definition
What is leadership?
What is management?
What is the difference?
Leadership vs Management
Leadership ManagementEstablishes direction and
visionPlans and budgets
Aligns people Organizes and staffs Motivates and inspires
peopleControls and solves
problemsEmbraces change and
complexityCopes with complexity
Leadership vs Management
What qualities andbehaviours have you observed in great leaders and managers?
How do they differ?
Brainstorm
Brainstorm
Food for Thought
How can we support others in their quest for excellence?
Leadership is… Facilitative
How can we build on what is working well?
Leadership is… Appreciative
Day 2 – Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
1. Coercive2. Authoritative3. Affiliative4. Democratic5. Pacesetting6. Coaching
Six Leadership Styles
Daniel Goleman
From Doing to Leading
Doing
Supervising StrategyEnabling Others to DoDoing
Leading
Supervising StrategyEnabling Others to DoDoing
What is delegation?
When to delegate?
Why don’t we delegate?
How can we delegate effectively?
Delegation
Performance Management
Performance Management
Set Goals & Expectations
Ongoing Feedback &
Coaching
Career Development Discussions
Measure Performance
Rewards & Consequences
Let’s Break
Day 2 – Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
Goals keep us focused, aligned and in touch with our outcomes. • Every project has a purpose. • Every person has a role. • Every work group has a
shared task.
Goals mark the steps to achieving our vision & mission
Why Set Goals?
• Delegation• Responsibility• Feedback and recognition• Performance management• Clarify Expectations• Work with purpose
Why Set Goals?
Setting SMART Performance Goals
Specific
Measurable
Attainable
Relevant
Time-bound
S
A
R
T
M
S - strengthsO - opportunitiesA - aspirationR - results
Setting Goals to SOAR
Strategic Inquiry:Strengths – what are our greatest assets?Opportunities – what are the best possible opportunities “out there”?
Appreciative Intent:Aspirations – what is our preferred future?Results – what are the measurable results?
SOAR: Strategic and Appreciative
Wise WhysWhat are you passionate
about?
Glad GiftsWhat talents are you
happy to give?
No-No’sWhat is outside your
comfort level?
QuestsWhat do you yearn to
learn?
Window of Work
Day 2 – Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
• Active Listening • Relationships
• Feedback
Coach Approach
Let’s Talk About Coaching…
“Seek first to understand
rather than to be
understood”
- Stephen Covey
Active Listening
Stephen Covey’s 5 Levels of Listening
Ignore
Pretend
SelectiveAttentive
Empathic
• Be attentive• Ask open-ended
questions• Ask probing questions• Clarify• Paraphrase• Reflect feelings• Summarize
Active Listening includes…
• Show the speaker you’re listening• Ask open-ended questions• Probe for understanding and hidden information• Request clarification on ambiguous topics• Paraphrase periodically• Be attuned to feelings and non-verbal
language• Summarize and restate core information
Seek to Understand
What do you think?
Feedback without compassion is cruelty
Feedback
• Describe observable behaviors without judgment
• Use "I" statements• Align verbal and non-verbal
messages• Listen actively• Give timely feedback
Feedback Tip
Practice: Active Listening and Feedback
Day 2 – Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
Create a profile of the leader you want to be…
Homework: Journal Questions
What are you taking away?
Your feedback matters!Please complete the evaluation form
and help us continually improve.
Session Evaluation
Thank you
Join us for our next learning opportunity.