leadership mind and heart - columbia southern … · ©2011 cengage learning. all rights reserved....
TRANSCRIPT
Chapter
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
1
Leadership Mind and Heart
5
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
2
Your Leadership Challenge
• Recognize how mental models guide your behavior and relationships.
• Engage in independent thinking by staying mentally alert, thinking critically, and being mindful rather than mindless.
• Break out of categorized thinking patterns and open your mind to new ideas and multiple perspectives.
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
3
Your Leadership Challenge (cont.)
• Begin to apply systems thinking and personal mastery to your activities at school or work.
• Exercise emotional intelligence, including being self-aware, managing your emotions, motivating yourself, displaying empathy, and managing relationships.
• Apply the difference between motivating others based on fear and motivating others based on love.
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
4
Mental Models
Theories people hold about specific systems in the world and their expected behavior
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
5
Leader’s Mind
Independent thinking Questioning assumptions and interpreting data
and events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by others
Mindfulness The process of continuously reevaluating
previously learned ways of doing things in the context of evolving information and shifting circumstances
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
6
Systems Thinking
The ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
7
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
8
Emotional Intelligence
A person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
9
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
10
Ex. 5.4 Eight Families of Emotions
Enjoyment
Anger Fear
Disgust Surprise
Shame Sadness
Love
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
11
Ex. 5.5 The Components of Emotional Intelligence
Self-Awareness •Emotional self awareness •Accurate self-assessment •Self-confidence
Social Awareness •Empathy •Organizational awareness •Service orientation
Self-Management •Emotional self-control •Trustworthiness •Conscientiousness •Adaptability •Optimism •Achievement-orientation •Initiative
Relationship Management •Development of others •Inspirational leadership •Influence •Communication •Change catalyst •Conflict management •Bond building •Teamwork and collaboration
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
12
Types of Motivation
• Fear-based Motivation – Motivation based on fear of losing a job
• Love-based Motivation – Motivation based on feeling valued in the
job