leadership in current context

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    Leadership In

    The NewMillennium

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    Hold on ! You cant all have the front seat!

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    Most corporations today areovermanaged and under led. This leads

    to enormous wastage of resources, deep

    inefficiencies, and unlimited frustration.The challenge for corporations,

    communities, and countries is to

    prevent this from happening.

    The Simple Truth

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    about coping with complexity.Without good management, complex

    enterprises tend to become chaotic

    and their existence is threatened.

    Good management brings about a

    degree of order and consistency.

    Management is

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    about coping with change.The greater the competitive

    forces around you, and the more

    volatile the world around you,

    the more the need for leadership.

    Leadership is

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    A peacetime army can usually survivewith good administration and

    management in the ranks, and good

    leadership at the very top.

    A wartime army needs competent

    leadership at all levels. You cannot

    manage people effectively into battle; you

    must lead them. Business today is anever-ending battle!

    War & Peace

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    Successful companies actively seek

    out people with leadership potential

    and expose them to career

    experiences that will develop that

    potential.

    Building Leaders

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    Leadership is about maximizing your

    followers well-being, not their

    comfort.- Chris Argyr is

    Long Term Thinking

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    The age of progress might have

    lightened our physical loadbut it

    has numbed our minds and takenour spirit away from work.

    Speed and change are no longer

    linear or additive.

    What Price Progress?

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    Leadership is about

    firstth ink ing

    thendecid ing

    followed byact ing sw i ft lyand finally,ref lect ing

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    Leadership is about

    th ink ingexplorationdecid ingevaluation/selection

    act ing sw if tlyedge

    ref lect inganalysis/introspection

    All of the above are intensely

    intellectual activities.

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    The ways in which leaders conduct theirlivestheir embodimentsmust be

    clearly perceptible by those whom they

    hope to influence. People who do notpractice what they preach are

    hypocrites, and hypocrisy mutes the

    effectiveness of their stories.

    Real Leaders Are Credible

    L d d f i l

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    Sooner or later, nearly all leaders

    outreach themselves and end up

    undermining their causes. Indeed, given

    their larger-than-life status, they are

    perhaps prone to this hubristic fate.

    [Tojo, Mussolini, Chiang, Churchill, de

    Gaulle, Mao, Stalin]

    Leaders do fai l

    L d hi i i

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    Leadership cr isis

    GilletteLucent

    Campbell

    Coca-Cola

    Xerox

    MattelP&G

    Michael HawleyRick McGinn

    Dale Morrison

    Doug Ivestor

    Rick Thoman

    Jill BaradDirk Jager

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    The paradox of lship

    Cogni t ive com plexi ty and ambigu i ty plague all leaderstoday. If you are looking fo r a job desc ript ion, forg et i t ;

    yo u are dead meat.

    You have to design you r ow n job specs, review them,

    and change them as often as required.Speed is o f essence. Yet, calm ref lect ion when in the

    clutches of com pet it ive gales is the hal lmark of

    successfu l leaders.

    The faster things happen , the slower

    you need to go .

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    They possessed no political

    power, yet each disruptedhistory.It waspassion, not

    power,that allowed them to do

    so.

    The Activists Rule

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    LE RN

    EMP THIZE

    CT

    DRE M

    What it means to lead

    L d hi i b t

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    YOU!

    Leadership is about

    Leadership is not something that you

    do. It is an expression of who you are.

    - Kevin Cashman

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    Differentiate people

    based onperformance and

    values

    A Leadership

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    T1 Say goodbyenow

    T2 Coach, give achance

    T3 Tyrant.Warn if no change,get rid

    T4 Make them rolemodels

    T3 T4

    T1 T2

    Low VALUES High

    High

    Low

    PERFORM

    ANCE

    A Leadership

    Development Model

    Th GE W

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    The GE Way

    A B C

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    Asshould be given raises that are twoto three times the size given to the Bs.

    Bsshould get solid increasesrecognizing their contributions everyyear.

    Csshould get nothing.

    Differentiation

    K GE L d hi

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    Key GE Leadership

    Ingredients

    E4=

    Energy

    Energizer Edge

    Execution

    Values and Perfo rmance Cri t ical to Success

    K GE L d hi

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    E4

    Energy =

    Enormous Personal Energy - Strong

    Bias for Action

    Key GE Leadership

    Ingredients

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    K GE L d hi

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    E4

    Edge =

    Competitive Spirit ... Instinctive Drive

    for Speed/Impact ... Strong

    Convictions and Courageous

    Advocacy

    Key GE Leadership

    Ingredients

    K GE L d hi

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    E4

    Execution =

    Deliver Results

    Key GE Leadership

    Ingredients

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    GE P l F t

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    Name:

    Title:

    Mos in Position:

    Photo

    X

    Potential

    Perform

    ance

    GEs People Factory

    + Great technologist, + Broad, customer connected

    + Business leader potential, (-) Still maturing as a

    leader

    GE P l F t

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    Name:

    Title:

    Mos in Position:

    PhotoX

    Potential

    Perform

    ance

    + Tenacious/pit bull, + Great process thinker

    + 7000 foot runway, (-) Wears ambition on sleeve

    GEs People Factory

    GEs People Factory

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    Name:

    Title:

    Mos in Position:

    Photo

    X

    Potential

    Perform

    ance

    + Top operational leader, + Phenomenally quick learner

    + Good mentor, (-) Needs More edge

    GEs People Factory

    GEs People Factory

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    Name:

    Title:

    Mos in Position:

    PhotoX

    Potential

    Perform

    ance

    + Bright driven, + Global thinker + Great coach/mentor +Growing into the role, (-) Execution capability

    GEs People Factory

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    DISTINCT OR EXTINCT!

    If there is nothing very special about your work,

    no matter how hard you apply yourself, you wont

    get noticed and that increasingly means you wontget paid much, either.

    Michael Go ldhaber, Wired

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    Involve everyone in

    the future

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    I nvolving Everyone

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    Taking unnecessary work out ofthe system

    Using the brains of many for thebenefit of all

    Work-Out

    I nvolving Everyone

    I nvolving Everyone

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    Work-Out: the rationale

    For all these years, youve paid for

    my hands when you could have had

    my brain as wellfor nothing!

    People closest to the work know it

    best.

    I nvolving Everyone

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    I nvolving Everyone

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    Work-Out: the process

    The manager has to make on-the-spot

    decisions on each proposal. Most

    ideas must receive a Yes/No decisionon the spot. Decisions on the rest are

    required by an agreed-upon date. No

    proposal can be buried.

    I nvolving Everyone

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    I nvolving Everyone

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    Work-Out: the steps

    Let the team meet for a couple of days to

    come up with recommendations

    Meet with managers who can say yes orno on the spot, or will get back within an

    agreed time frame.

    Hold implementation meetings

    g y

    Change Effort/Payoff

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    g y

    High

    Low

    HardEasy

    Jewels High-

    Hards

    Low

    Hanging

    Fruit

    Drop

    E f f o r t

    Pay

    off

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    I am firing all of you. From now on it is me and thenearsighted monkey with a dart.

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    Emotionally Competent

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    The leader is the key source of the

    organizations emotional tone. Your

    excitement can move an entire group in

    the direction you wish.

    Leaders

    Leadership is giving energy.

    - B irgi t ta Wistrand

    Emotionally Competent

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    The emotional tone set by the leaderripples downwards with remarkable

    precision. The most effective ones are

    warm and outgoing, emotionally

    expressive, democratic, and trusting.

    The average leader is invisible, while the

    best ones frequently walk around andstrike conversations with their staff.

    Leaders

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    2001 2000 COMPANY INDUSTRY26 37 Northwestern Mutual Life Ins. Insurance: Life, Health (stock)

    27 62 Walgreen Food & Drug Stores

    28 6 Sony Electronics, Electrical Equipment

    29 51 Eli Lilly Pharmaceuticals

    30 48 Continental Airlines Airlines

    31 22 Walt Disney Entertainment

    32 52 Bristol-Myers Squibb Pharmaceuticals

    33 N/A Duke Energy Energy

    34 54 E.I. du Pont de Nemours Chemicals35 N/A Boeing Aerospace and Defense

    36 70 Colgate-Palmolive Soaps, Cosmetics

    37 67 Caterpillar Industrial & Farm Equipment

    38 N/A Sun Microsystems Computers, Office Equipment

    39 39 Nestl Consumer Food Products

    40 46 SBC Communications Telecommunications

    41 29 Honda Motor Motor Vehicles

    42 N/A Oracle Computers, Office Equipment

    43 N/A Deere Industrial & Farm Equipment44 58 Alcoa Metals

    45 33 BP Petroleum Refining

    46 19 Ford Motor Motor Vehicles

    47 N/A BellSouth Telecommunications

    48 N/A Kroger Food & Drug Stores

    49 N/A Texas Instruments Semiconductors

    50 31 Singapore Airlines Airlines

    Attr ibutes of World Class

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    Innovativeness

    Quality of management

    Employee talent

    Quality of products /services

    Attr ibutes of World Class

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    Long-term investment value Financial soundness

    Social responsibility

    Use of corporate assets

    Global business acumen

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    Vision

    Mission

    Objectives

    Tactics

    Processes

    Foundation - Values

    Transformation to World Class

    A SYSTEMS APPROACH

    aPerformance MeasurementbRewards Management

    cEmployee Feedback

    dRecruitment Practices

    ePeople Development

    fCustomer Feedback

    gMission and Values Review

    hQuality Consciousness

    iContinuous Improvement

    Strategy

    Welch on Welch

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    I wanted to create a company where

    people dare to try new things - wherepeople feel assured in knowing that only

    the limits of their creativity and drive, their

    own standards of personal excellence,will be the ceiling on how far and how fast

    they move.

    - Jack Welch

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    Getting The Best

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    6. Do not prolong consideration of people who

    will not receive a position

    7. Ceaselessly search for new talent8. Ruthlessly replace individuals who do not

    meet the standards of the enterprise

    9. Work with the tools at hand

    As taught by Theodore Roosevelt

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    The New Rules

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    Without integrity, motivation is dangerous.

    Without motivation, capacity is impotent.

    Without capacity, understanding is limited.

    Without understanding, knowledge is

    meaningless. Without knowledge, experience is blind.

    The Challenge Ahead

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    Given the right circumstances, from no

    more than dreams, determination, and

    the liberty to try, quite ordinary peopleconsistently do extraordinary things.

    The Road Ahead

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    Let us humans surprise the new

    millennium. Let us prepare to face it

    with a better and finer understanding

    of leadership. Let us develop new

    methods and be better citizens of this

    world.

    Beware The Yes Boss

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    HAMLET: Do you see yonder cloud thats almost

    in the shape of a camel? POLONIUS: By the mass, and tis like a camel,

    indeed.

    HAMLET: Methinks it is like a weasel.

    POLONIUS: It is backed like a weasel.

    HAMLET: Or like a whale?

    POLONIUS: Very like a whale.

    - HAMLET, Act III, Scene 2

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    BROUGHT TO YOU BY

    SAM SWAMINATHAN

    Center for Creative Thin king

    http: / /www.ccthinking.com

    http://www.ccthinking.com/http://www.ccthinking.com/