leadership for today's economy

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Find Your focus Accepting the challenge to innovate and knock down invisible barriers to success. Karen Peña professionally speaking INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES INNOVATIVE SALES INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES SUPERB CUSTOMER SERVICE ENGAGED MANAGEMENT INNOVATIVE SALES

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Presentation to the Houston Society of Association Executives on how to keep team members motivated and productive during an economic downturn. The program will be at the Westin Galleria in Houston Texas on February 20, 2009.

TRANSCRIPT

Page 1: Leadership for Today's Economy

Find Your focus

Accepting the challenge to innovate and knock down invisible barriers to success.

Karen Peñaprofessionally speaking

INNOVATIVE SALES

ENGAGED MANAGEMENT

INNOVATIVE SALES

INNOVATIVE SALES

ENGAGED MANAGEMENT

INNOVATIVE SALES

ENGAGED MANAGEMENT

INNOVATIVE SALES INNOVATIVE SALES

INNOVATIVE SALES

ENGAGED MANAGEMENT

INNOVATIVE SALES

SUPERB CUSTOMER SERVICE

ENGAGED MANAGEMENT

INNOVATIVE SALES

Page 2: Leadership for Today's Economy

“ENGAGED LEADERSHIP”Leadership Tools for Today’s Economy

Accepting the challenge to be innovative andknock down invisible barriers to success.

Karen Peñaprofessionally speaking

Page 3: Leadership for Today's Economy

Hiring Freezes

Pay Freezes

Under-Staffed

Over-Tasked

Loss of Business

High Expectations

Karen Peñaprofessionally speaking

CHALLENGES IN A DOWN-TURN

Page 4: Leadership for Today's Economy

Confusion

Overload

Intimidation

Resentment

Alienation

Frustration

Anger

Fear

Karen Peñaprofessionally speaking

RESULTS OF ORGANIZATIONAL STRESS

Page 5: Leadership for Today's Economy

1. Face Facts

2. Re-Direct

3. Create an Alliance

4. Address Individuality

5. Promote Effective Communication

6. Encourage Good Health

Karen Peñaprofessionally speaking

SIX STEPS TO LEADING IN CHALLENGING TIMES

Page 6: Leadership for Today's Economy

Don’t Be an Ostrich

Be Transparent

Open the Vent

Acknowledge Concerns

Assure Due Diligence

Support Your Organization

Karen Peñaprofessionally speaking

FACING FACTS

Page 7: Leadership for Today's Economy

Change is Essential

Take a Time Out

Prioritize

Clean House

Evaluate Processes

Redefine Goals – S.M.A.R.T.

Karen Peñaprofessionally speaking

RE-DIRECTING

Page 8: Leadership for Today's Economy

Take it to the Team

Maintain Control

Lead by Example

Maintain Integrity

Re-Group

Celebrate Team Success

Karen Peñaprofessionally speaking

CREATING AN ALLIANCE

Page 9: Leadership for Today's Economy

Evaluate the Individual

Empower Them

Avoid Assumicide

Feed Them

Celebrate the Individual

Karen Peñaprofessionally speaking

ADDRESSING INDIVIDUALITY

Page 10: Leadership for Today's Economy

1. CONTROL TECHNOLOGY

2. INTERPERSONAL COMMUNICATION

3. COMMUNICATIONAL FLOW

Karen Peñaprofessionally speaking

THREE STEPS TO PROMOTING EFFECITVE COMMUNICATION

Page 11: Leadership for Today's Economy

Email Black Hole

Managing the In-Box

Timing Communication

Unsubscribe

Device Etiquette

Karen Peñaprofessionally speaking

CONTROL TECHNOLOGY

Page 12: Leadership for Today's Economy

Mentorships

Discussion Groups

Chat Sessions

Karen Peñaprofessionally speaking

INTERPERSONAL COMMUNICATION

Page 13: Leadership for Today's Economy

Re-Evaluate

Encourage Reaching Out

Follow-Up Guidelines

Karen Peñaprofessionally speaking

COMMUNICATIONAL FLOW

Page 14: Leadership for Today's Economy

Take A Walk

Healthy Breaks

Yoga Anyone?

Massage Chair

Local Health Club

Fun, FUN, FUN!!!!

Karen Peñaprofessionally speaking

ENCOURAGING GOOD HEALTH

Page 15: Leadership for Today's Economy

FINAL WORDS FOR THOUGHT

Do something healthy

Believe in those around you

Persistence, persistence, persistence…….

NEVER GIVE UP!

Karen Peñaprofessionally speaking

Page 16: Leadership for Today's Economy

“ENGAGED LEADERSHIP”

THANK YOU!!

Karen Peñaprofessionally speaking