leadership excellence behaviours framework€¦ · leadership excellence behaviours framework this...

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UNIVERSITY OF LEEDSLEADERSHIP EXCELLENCE BEHAVIOURS FRAMEWORK

Leadership Excellence Behaviours Framework

PURPOSEFULLEADERSHIP

STRATEGIC THINKING AND DECISION

MAKING

COLLABORATIVE

RESILIENCE AND ADAPTABILITY

DELIVERINGRESULTS

COMMUNICATING WITH IMPACT

CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS

www.leadershipbehaviours.leeds.ac.uk

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At the University of Leeds, we believe that achieving individual, team and organisational goals are vital to our continued success.

However, we also believe that how we achieve those goals is as important as the goals

themselves. The behaviours that we all demonstrate on a daily basis create the working environment that our colleagues, students and partners experience.

We can all demonstrate leadership behaviours regardless of our job role or grade and the attached Framework aims to illustrate how you can view leadership as a core

part of your daily contribution at work. At Leeds we expect everyone to take responsibility for the work that they do and the way that they support and work with colleagues to achieve shared goals. In this way, we are all developing our personal leadership and taking pride in our individual and team outcomes.

The Framework is made up of a broad definition of each behaviour combined with some behavioural indicators set out across three ‘levels’.

These levels are not grade specific and are designed to provide a general indication of how leadership behaviours may develop and become more complex depending on the type of role that an individual is undertaking.

For example, the three levels can be broadly viewed as leading self,

leading others and leading service/academic delivery. An individual may demonstrate different levels of leadership in relation to each of the behaviours depending on the role they are performing and the types of skills or contribution that it requires.

For example, an individual may not have line management responsibility for a large team but may be required to provide complex advice on strategic matters or to deliver their goals through a range of external partnerships. This Framework does not describe leadership as

something that is only attached to roles with formal line management responsibility.

The indicators included in this Framework are intended to be cumulative, building on each other. In other words, someone who is demonstrating behaviours described under Leading our University, would be expected to be evidencing behaviours identified under Leading Self and Leading Others as well.

What are the Leadership Excellence Behaviours?

The Leadership Excellence Behaviours Framework


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This Leadership Excellence Behaviours Framework will provide colleagues with a common vocabulary with which to describe and develop the types of behaviours that will create a positive and professional work environment at Leeds.

It can be used in a number of ways including:

• Encouraging colleagues to reflect on their contribution and development needs ahead of a staff review and development discussion;

• Providing a useful reference point for managers writing a person specification for a vacant post;

• Helping colleagues to think about their leadership skills when applying for a new role or a promotion;

• Enabling the provision of good quality and purposeful feedback about behaviours between peers or from a manager;

• Informing the content of our university’s leadership and professional development provision.

These behaviours will become integrated in to the way that we recruit, develop and progress our people at Leeds so that they reflect the ‘way we do things’ at our University.

How will the Leadership Excellence Behaviours Framework be used?

Leading Self

Leading Others

Leading our University


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Creative

Creativity & Innovation:We actively seek and use feedback to drive continuous improvement. We challenge ourselves and others to be the best we can and share best practice from across our university and beyond. We create an environment where new ideas and creative problem solving are encouraged and acted on.

Strategic

Strategic Thinking & Decision Making:We make informed decisions and take considered risks, which incorporate both short and long term factors and are aligned with our University Strategic Plan and values. We prioritise activities and make choices which are most likely to enable the delivery of shared goals. We scan the horizon for emerging opportunities and plan current activities with the future in mind.

Purposeful Leadership:We understand the goals and values of our university, set a clear direction and help colleagues to translate strategic priorities into the delivery of specific outcomes, which are informed by evidence and insight. We build confidence and commitment in the way that we listen to the views of others, act on our plans, learn from our setbacks and celebrate our successes.

Purposeful

What are the Leadership Excellence Behaviours?


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Self Aware

Resilience & Adaptability:We are able to adapt to changing priorities and seek to create a positive and healthy working environment in the way that we engage with and support others.

Self Awareness:We understand our individual leadership style and adapt our approach in response to the situation and the needs of others. We regularly seek feedback to increase our levels of self awareness and are committed to undertaking development to improve our personal effectiveness.

Achieving

Delivering Results:We take responsibility for delivering change efficiently and making things happen. Barriers and challenges are resolved promptly and success is celebrated. We are committed to ensuring that positive change is sustained and embedded to drive future success. We take a proactive approach to developing services, solutions and processes which are accessible, inclusive and user friendly.

Developing Others:We equip colleagues to perform to the best of their ability and realise their potential through ongoing feedback, coaching and development. We value and recognise the benefits of working with a diverse range of talented colleagues and actively seek to build inclusive teams in which all team members can thrive.

Engaging

Collaborative:We build effective working relationships with a wide range of internal and external stakeholders to shape the future through creative collaborations and teamwork. We demonstrate the impact of our contribution through regional, national and international partnerships and we work together with our diverse range of colleagues, students and partners to understand their needs and deliver excellent outcomes.

Communicating with Impact:We build trust and gain buy-in to shared goals through our professionalism, integrity and effective communication skills. We influence and engage others across and beyond our institution through active two-way dialogue and by promoting a clear and targeted message which positively reflects our university.


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We understand the goals and values of our University, set a clear direction and help colleagues to translate strategic priorities into the delivery of specific outcomes which are informed by evidence and insight. We build confidence and commitment in the way that we listen to the views of others, act on our plans, learn from our setbacks and celebrate our successes.

Our people are… Purposeful

Purposeful Leadership

Leading Self Leading Others Leading our University

• Makes plans with clear timescales and outcomes;

• Prioritises time and resources to achieve agreed goals;

• Shares information with colleagues;

• Applies learning from setbacks and successes.

• Involves others in defining goals and how to achieve them;

• Ensures that local goals help to achieve strategic priorities;

• Monitors progress against agreed goals;

• Follows through on commitments and decisions consistently;

• Celebrates the success of the team.

• Helps others to understand what long term success looks like;

• Builds and maintains a shared sense of direction and ownership;

• Represents our university with enthusiasm and credibility;

• Encourages colleagues to try new things and build on successes;

• Clears the way for others to achieve long term goals.



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS


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We make informed decisions and take considered risks which incorporate both short and long term factors and are aligned with our University Strategic Plan and values. We prioritise activities and make choices which are most likely to enable the delivery of shared goals. We scan the horizon for emerging opportunities and plan current activities with the future in mind.

Our people are… Strategic

Strategic Thinking & Decision Making


• Thinks about the longer term perspective when making decisions;

• Considers the bigger picture when weighing up options;

• Makes plans and decisions based on evidence;

• Looks for better ways of working.

• Uses a range of data to make informed decisions;

• Explores and understands the wider impact of their decisions;

• Weighs up risks and opportunities in reaching a decision;

• Makes difficult decisions and is willing to change what doesn’t work.

• Develops flexible plans and strategies which can evolve and change;

• Sets out key decision making principles for others;

• Consults widely before making decisions;

• Makes long term decisions in complex and ambiguous circumstances;

• Takes responsibility for decisions and their outcomes.



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS


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We actively seek and use feedback to drive continuous improvement. We challenge ourselves and others to be the best we can and share best practice from across our University and beyond. We create an environment where new ideas and creative problem solving are encouraged and acted on.

Our people are… Creative

Creativity & Innovation

• Sets an example by developing new ideas and putting them into practice;

• Seeks and acts on feedback;

• Looks at problems from different perspectives;

• Invests time in trying out new things.

• Encourages others to act on feedback and find ways to continuously improve;

• Tries new and creative approaches to resolving issues;

• Seeks input from others to develop new ideas;

• Looks for innovative ideas outside the University which could also work here.

• Promotes the need for innovation across the University and highlights best practice;

• Explores external developments and trends to identify opportunities for innovation;

• Develops ambitious plans while considering the risks and contingencies;

• Plays an active role in external networks which shape future directions.



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS



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We build effective working relationships with a wide range of internal and external stakeholders to shape the future through creative collaborations and teamwork. We demonstrate the impact of our contribution through regional, national and international partnerships and we work together with our diverse range of colleagues, students and partners to understand their needs and deliver excellent outcomes.

Our people are… Engaging

Collaborative

• Seeks opportunities to work with others and build relationships;

• Understands colleagues’ preferences and priorities;

• Values a range of different perspectives;

• Accesses resources and expertise by building networks.

• Promotes and facilitates cross-team working, by self and colleagues;

• Takes a leading role in networks and collaborative projects to achieve high impact outcomes;

• Deals effectively with conflicting agendas;

• Builds a reputation for professionalism and productive collaboration.

• Leads cross institutional teams and breaks down barriers to achieve strategic goals;

• Demonstrates positive teamwork and actively seeks a diverse range of inputs;

• Participates in and shapes strategic external collaborations and partnerships;

• Uses data effectively to demonstrate the University’s impact on students, the sector and beyond.



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS



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We build trust and gain buy-in to shared goals through our professionalism, integrity and effective communication skills. We influence and engage others across and beyond our institution through active two-way dialogue and by promoting a clear and targeted message which positively reflects our University.

Our people are… Engaging

• Demonstrates good interpersonal skills, builds rapport and listens actively;

• Communicates clearly and adapts their style to suit the audience;

• Checks for understanding and seeks clarification when required.

• Negotiates with others to agree outcomes and sustain ongoing working relationships;

• Invests time in regular communication across a range of audiences and formats;

• Manages difficult conversations sensitively and diplomatically;

• Consults colleagues on proposed changes and listens to feedback.

• Persuades a diverse audience on issues of high importance or impact;

• Promotes our University to key external stakeholders and the media;

• Clarifies issues which are creating a barrier to progress or effectiveness;

• Highlights stories and successes that bring our University’s strategy to life.



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS

Communicating with Impact



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We take responsibility for delivering change efficiently and making things happen. Barriers and challenges are resolved promptly and success is celebrated. We are committed to ensuring that positive change is sustained and embedded to drive future success. We take a proactive approach to developing services, solutions and processes which are accessible, inclusive and user friendly.

Our people are… Achieving

Delivering Results

• Looks for ways to improve how services are delivered;

• Anticipates challenges in delivering goals and plans accordingly;

• Delivers work on time to a high standard;

• Views change as a positive opportunity and explains it clearly to others.

• Explains the purpose and need for change with confidence to a range of audiences;

• Maintains focus on delivering results by monitoring progress to maintain a healthy working environment;

• Deals constructively with setbacks and looks for ways to get things back on track;

• Communicates regularly and promotes shared achievements.

• Leads large scale change projects by involving all relevant stakeholders;

• Sets a positive tone and sustains momentum towards long term goals;

• Stays informed of developments across the sector and acts on emerging opportunities or challenges;

• Takes responsibility for resolving barriers to the delivery of long term change;

• Shows empathy and shares own experiences when supporting others.



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS



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We equip colleagues to perform to the best of their ability and realise their potential through ongoing feedback, coaching and development. We value and recognise the benefits of working with a diverse range of talented colleagues and actively seek to build inclusive teams in which all team members can thrive.

Our people are… Achieving

• Works positively with a diverse range of colleagues;

• Provides specific and effective feedback to others;

• Supports new and experienced colleagues to develop their skills and confidence;

• Seeks to learn from and with others, actively engaging with team development opportunities.

• Makes time to identify and support the development needs of the team;

• Understands the different preferences of team members and how to get the best out of the team;

• Addresses poor performance promptly when it arises;

• Develops a positive team environment in which colleagues are encouraged to use their initiative and develop their skills.

• Ensures that colleagues gain access to development, feedback and career opportunities;

• Promotes a diverse and positive work and study environment;

• Uses data to monitor our workforce profile and build a diverse leadership community;

• Seeks data to understand the effectiveness of personal and team leadership performance.

Developing Others



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS



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We are able to adapt to changing priorities and seek to create a positive and healthy working environment in the way that we engage with and support others.

Our people are… Self Aware

Resilience & Adaptability

• Adapts flexibly to changing requirements of their role;

• Understands the importance of maintaining personal well-being and a healthy work/life balance;

• Stays focused during periods of uncertainty and seeks clarification where possible.

• Demonstrates an understanding of the impact of change on others;

• Keeps team members informed during periods of uncertainty and equipped to deal with future changes;

• Monitors workloads and reviews resources, plans and priorities on a regular basis;

• Creates an environment in which colleagues feel able to raise issues at an early stage.

• Makes the time to be visible and accessible during periods of change or uncertainty;

• Uses data to monitor and maintain workforce health and well-being;

• Puts resources in place to enable colleagues to respond effectively to changing demands;

• Shares personal challenges and experiences to help others cope.



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS



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We understand our individual leadership style and adapt our approach in response to the situation and the needs of others. We regularly seek feedback to increase our levels of self awareness and are committed to undertaking development to improve our personal effectiveness.

Our people are… Self Aware

• Reviews own development needs and seeks appropriate support to address them;

• Adapts preferred style and way of working to support effective teamwork;

• Takes responsibility for own behaviour and understands the impact it has on others.

• Seeks feedback from a range of sources to consider personal effectiveness as a leader;

• Learns from previous experiences when considering how to approach new challenges;

• Regards development as a priority and applies learning back in the workplace;

• Develops coaching skills to enhance performance of self and others.

• Acts as a positive role model by engaging actively with leadership development and encouraging others;

• Seeks leadership role models and learning opportunities across and beyond our university;

• Shares own leadership experiences and insights with others in formal and informal settings;

• Uses data to measure the effectiveness of personal and team leadership performance.

Self Awareness



MAKING

COLLABORATIVE


DELIVERINGRESULTS


CREATIVITY AND

INNOVATION

DEVELOPINGOTHERS

SELF AWARENESS



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We are

To find out more about our Leadership Excellence Behaviours and how you can use them go to


Organisational Development and Professional Learning

University of LeedsLeeds, LS2 9JT

Tel: 0113 343 4012 Email: [email protected]


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