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Leadership Excellence: An Approach to

Executive Development in Cambodian Higher Education

Geoff Berry

Leadership and Management in Higher Education for Sustainable Development Conference

Ho Chi Minh City, July 24-25, 2014

In relation to higher education …

what could the changing face of 21st century

leaders be?

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Entrepreneurial? Innovative?

Cross-cultural communicator? Younger?

Politically astute? Self-confident – competitive?

Technologically aware and skilled?

Ambitious?

Increasingly feminine?

Global – international perspective?

High industry credibility? Change ready?

Quality focused?

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Rationale for the Leadership Excellence approach…

l  Regional economic and social change l  Changes in higher education in Cambodia (expansion,

internationalisation, regulatory frameworks, increasing competition)

l  Globalisation of organisations and systems l  World Bank Higher Education project l  Policy implementation challenges (eg research policy) l  Executive leadership and the expanding executive role l  Need for better understanding of what leaders do l  Need to consider the function of leadership development

and appropriate approaches

Leadership excellence as a leadership development process

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Executive Leadership research

l Organisational leadership research l Management Development studies l Top Management Team (TMT) studies l Executive coaching studies l Executive action learning l  Leadership development in developing

countries

Transformational leadership as: l  a process whereby the assumptions, behaviours, values, beliefs,

motivations and attitudes of members of a group, organisation or community are influenced in a way that promotes collaborative action towards the achievement of shared outcomes.

l  a form of social action that supports a shared vision for cultural change and improvement l  an executive’s capacity for:

l  strategic thinking and planning, l  effective verbal and written communication, l  change and innovation management, l  responsible action and decision making, and l  having a positive influence on others.

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Transformational Leadership

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Act decisively and

responsibly

Influence others

positively

Innovate, improve

and change

Communicate effectively

Think and plan strategically

LEADERSHIP EXCELLENCE

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Components of the Leadership Excellence program…

1.  Knowledge Seminar 2.  Leadership Challenge 3.  Executive coaching

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Knowledge Seminar

A number of sessions to: l  extend knowledge and concepts in areas

relating to leadership and quality l  facilitate the sharing of knowledge and

experience l  provide a forum for action learning l  support further networking and

collaboration

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LEADERSHIP EXCELLENCE SEMINAR THEMES Leadership capacity Knowledge focus Leading the learning Organisation

•  the information era •  change and the learning organisation

•  assessing personal responses to change

•  managing change •  workplace learning

Leading Strategy and Planning

•  organisational systems •  improvement cycles and processes

•  systemic thinking

•  quality tools and techniques

•  process improvement Leading Teams •  leadership and management styles

•  supervision

•  team leadership

•  assertive communication Leading Service Quality

•  the concept of quality •  customer service

•  quality culture

•  quality-focused organisations Leading Quality Systems

•  business excellence •  quality standards

•  compliance management

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Seminar learning activities

Seminar learning activities include:

l  audio-visual presentations of current international knowledge in quality management

l  discussions and planning sessions in groups l  individual reflection on current organizational practice,

potential problems, current issues and seminar themes l  case studies, role plays and scenarios to investigate

seminar themes l  action learning problem solving l  readings on issues relating to leadership and quality l  assessment tasks to support knowledge acquisition

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Leadership Challenge

1.  Clarifying the existing organizational system 2.  Identifying options for change, innovation and

improvement 3.  Deciding on a leadership challenge 4.  Developing an action plan to address the

challenge 5.  Sharing the results with colleagues and gaining

feedback

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Executive Coaching

l  a solution-focused, collaborative relationship to help maximise executive potential through self-directed learning and sustained personal change

l  supports leadership development l  support leadership challenge

implementation

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Leadership Challenge

Focus area for the

Leadership Challenge

Strategic thinking and planning – Effective communication – Decisive and responsible action – Positive influence on others

Change Innovation Improvement Knowledge Seminar - collaborative

learning about leadership Coaching – supporting the leadership challenge

Greater leadership capacity for successful and sustainable organizations

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KNOWLEDGE SEMINAR to build knowledge

and engage participants in collaborative planning and

information sharing

LEADERSHIP CHALLENGE to generate action and provide a focus for executive leadership

capacity building

EXECUTIVE COACHING to support project

implementation and reflective practice

Leadership Excellence

Review Analysis Decision Action

Reflection

Leadership excellence as a process for

better understanding leadership

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LEADERSHIP EXCELLENCE Leadership Challenge Cycle

Review Analysis Decision Action Reflection Review organizational systems to identify options for the Leadership Challenge

Analysing options for improvement in collaboration with the leadership team

Negotiating an action plan for the Leadership Challenge

Implementing the Leadership Challenge action plan over a designated period

Presenting the results of the Leadership Challenge, recognition of achievements and reflection on outcomes

Knowledge seminar and individual coaching to assist in developing and implementing the Leadership Challenge

Case studies to support the leadership excellence knowledge base

Contribution to knowledge in executive leadership

NATIONAL AND INTERNATIONAL RESEARCH

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Gathering information about leadership

l  Pre-seminar visit to interview participants l  Learning Organization Review – self-assessment l  Executive Leadership Review – self-assessment l  Executive coaching interviews – face to face and

on-line l  Knowledge seminar evaluations l  Reports on the outcomes of the Leadership

Challenge l  Participant evaluation of the program as a whole

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Knowledge seminar evaluation

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Organizational quality, success & sustainability

Knowledge Seminar Knowledge development Collaborative planning

Problem solving Shared learning

- Better understanding of what leaders do - Contributing to leadership development

Leadership Challenge

planning and implementation

Executive Coaching Strategic thinking Positive Influence Communication

Innovation Decision making

LEADERSHIP EXCELLENCE APPROACH

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Thank you for your attendance