leadership deck 1-17-2017
TRANSCRIPT
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
Process Improvement – Accomplishments 2016
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
BDM’s PI Mission for 2016…
• Find and implement 10,400 hours in savings or$660k in efficiencies.
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
Process Improvement – work sessionsThe NW Rapid Improvement Team mapping out their Future State
Chris G…..photo-bombing the team picture
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
Process Improvement – work sessions
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
Major Process Improvement Initiatives in 2016
BIT - Workflow tool implementation
CO - CM Template Load
NW - Pre Build HDHP and POS
NW - Add CPT codes to "All other Procedures" in CMG
NW - Dental Link in the data warehouse
NW - Added Choice Groups Report
HI - RX Benefit Build Support
MAS - Actuarial Report
MAS - MVP Project
MAS - Coverage Set Shell build
Shared Service - Coverage Benefit Validation Process (CBVP)
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
PI Summary for 2016
34 Process Improvement initiatives
–12,810.63 hours saved
–$556,553.61 financial savings
BDM exceeded our “Target Goal!”
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
How we can help your team 2017!
Identifying Opportunities Improve Your Processes Create a Positive Culture
We can help you drive improvements forward!
Thought partnership
Take some of the burden off you as a manager by handling logistics
We also track all team members who participate & metrics
Understanding current state
Brainstorming solutions
Understand your metrics
Process mapping future state
Implement process improvements
Engage front line team members in solution development
Measure results
Create a team based culture of participation
We can help you eliminate waste in your processes
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Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
BDM’S PI Mission for 2017…
• Find and implement 9,500 hours or $600k in efficiencies
Target
Stretch• Find and implement 16,000 hours or
$1.1 million in efficiencies
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
Compliance – Accomplishments 2016
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
2016 Compliance Accomplishments
Collaborated to drive consistency amongst our SOX controls
Provided oversight and support for 9 CAP closures
Supported 29 audits
Partnered to implement a quarterly code set communication and validation process
Established leadership dashboard reporting
Supported the transition of GA and CO compliance into BDM
Implemented BDM compliance communication policy
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration
Membership Administration & Benefits AdministrationMembership Administration & Benefits Administration