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TRANSCRIPT
LeadDeskCompany Presentation
The LeadDesk call center solution
VoIP
• Call center-grade, low-cost, VoIP calls integrated into your software.
• We handle millions of call center calls every week.
You save money on every call.
Contacts Database
• High-quality, low-cost B2C/B2B direct marketing contact data.
• We are a major reseller of clean, compliant lead data from national databases.
Your next call is always ready.
Software-as-a-Service
• All-in-one, scalable, flexible call center software.
• Full outbound, inbound and multi-channel features.
• Pay as you go, no up-front investment.
Sales up. Costs down.
LeadDesk in figures
7Offices inEurope
16Customerscountries
50%growthlast year
VoIP
Contacts
SaaS
3 Uniquerevenue
streams
80LeadDesk
experts
5 Years inbusiness
But more importantly...
That close more than
100.000Deals
And handle over
3.500.000Calls
We have over
5.000Happy users
LeadDesk timeline
2012 2013 2014 20152010
The BeginningLeadDesk founded by hungry sales, telephony and
technology experts, Sirkiä and Pukkinen.
2011
First VoIP CallTechnology ramp
up. Dedicated R&D facility opens. First VoIP call
Pioneering Technology
Red Herring names LeadDesk one of the 100 most innovative
companies in Europe.
Contacts Database Sales
Lead data services launch in Finland.
3 million calls per week.PCI DSS compliance.
Rapid GrowthFirst 500-seat
call center customer. Deloitte Fast 50
Rising Star award.
International GrowthNew Amsterdam office. Frankfurt data center. SOC3 security audit. €5.5 series A funding.
What do we do?
We exist to help our clients close more deals and customer service cases.
We are call center business experts. We understand agents and managers in telesales and service operations of all sizes in all industries.
We are call center technology pioneers. We build intelligent systems that are easy to use. Our platform creates business and growth for our ecosystem partners.
LeadDesk is a rapid growth company with €5.8m revenue in 2015, and €5.5m series A investment in 2015.
Final advice
GROW YOUR SALES
& MARKETING TEAM
LeadDeskWe are happy to answer your questions!