leaddeskin kasvutarina

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LeadDesk Company Presentation

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Page 1: LeadDeskin kasvutarina

LeadDeskCompany Presentation

Page 2: LeadDeskin kasvutarina

The LeadDesk call center solution

VoIP

• Call center-grade, low-cost, VoIP calls integrated into your software.

• We handle millions of call center calls every week.

You save money on every call.

Contacts Database

• High-quality, low-cost B2C/B2B direct marketing contact data.

• We are a major reseller of clean, compliant lead data from national databases.

Your next call is always ready.

Software-as-a-Service

• All-in-one, scalable, flexible call center software.

• Full outbound, inbound and multi-channel features.

• Pay as you go, no up-front investment.

Sales up. Costs down.

Page 3: LeadDeskin kasvutarina

LeadDesk in figures

7Offices inEurope

16Customerscountries

50%growthlast year

VoIP

Contacts

SaaS

3 Uniquerevenue

streams

80LeadDesk

experts

5 Years inbusiness

Page 4: LeadDeskin kasvutarina

But more importantly...

That close more than

100.000Deals

And handle over

3.500.000Calls

We have over

5.000Happy users

Page 5: LeadDeskin kasvutarina

LeadDesk timeline

2012 2013 2014 20152010

The BeginningLeadDesk founded by hungry sales, telephony and

technology experts, Sirkiä and Pukkinen.

2011

First VoIP CallTechnology ramp

up. Dedicated R&D facility opens. First VoIP call

Pioneering Technology

Red Herring names LeadDesk one of the 100 most innovative

companies in Europe.

Contacts Database Sales

Lead data services launch in Finland.

3 million calls per week.PCI DSS compliance.

Rapid GrowthFirst 500-seat

call center customer. Deloitte Fast 50

Rising Star award.

International GrowthNew Amsterdam office. Frankfurt data center. SOC3 security audit. €5.5 series A funding.

Page 6: LeadDeskin kasvutarina

What do we do?

We exist to help our clients close more deals and customer service cases.

We are call center business experts. We understand agents and managers in telesales and service operations of all sizes in all industries.

We are call center technology pioneers. We build intelligent systems that are easy to use. Our platform creates business and growth for our ecosystem partners.

LeadDesk is a rapid growth company with €5.8m revenue in 2015, and €5.5m series A investment in 2015.

Page 7: LeadDeskin kasvutarina

Final advice

GROW YOUR SALES

& MARKETING TEAM

Page 8: LeadDeskin kasvutarina

LeadDeskWe are happy to answer your questions!