lead the responsive organization revolution #responsiveorg
DESCRIPTION
Keynote Presentation at New York tech Summit 2014TRANSCRIPT
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Lead the Responsive Organization Revolution: How to Inspire, Transform & Facilitate Business Driven IT
http://youtu.be/nVEJv8_pDE8
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Blockbuster vs ne/lix story 1999 - IPO
2004 – 9000 stores
2010 – Bankrupt
2013 – RIP
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COMPANIES WERE NOT BUILT FOR CHANGE
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Old World vs New World
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INDUSTRIAL AGE
INFORMATION AGE
CONNECTED AGE
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Long cycle Rapid Innovation
Big Data
Workplace Mobile
Reactive Responsive
Less Data
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Do More w/ Less Communications Speed of Business BYOD
The Next Revolution is Here
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Will & Kate are having a baby!!! #RoyalBaby
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#Breaking The royal family is going to have a new addition!
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The Royal Family welcomes their new member!!
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This just in! Kate & Will are having a baby boy! #RoyalBaby
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Congratulations to Will & Kate on the birth of their baby! #RoyalBaby
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Kate Middleton is pregnant! OMG! #RoyalBaby
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84% of organizations have remote workers
Changes how we work
65% of companies are deploying at least one social software tool
Always on -- Consumers use an average of 4 devices every day
Rise of the social consumer
44% of consumers complain via social media
20% expect a response within one hour via social media
Humans have an intrinsic drive to engage and connect
We organize into communities to get things done - at home, and at work
Modern technologies remove the barriers of geography and time
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DRIVES CHANGE THE SPEED OF INFORMATION
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“ If the rate of change on the outside exceeds the rate of change on the inside, the end is near. " JACK WELCH
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How to Facilitate Business Driven IT
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Work with the business to identify needs
Translate technology into business value
Map capabilities into a solution
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UN-LEARN THE PAST
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RESPONSIVENESS
EFFICIENCY
VS
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EFFICIENCY
RESPONSIVENESS
Planning
Control
Secrecy
RESPONSIVENESS
EFFICIENCY
VS
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EFFICIENCY
Planning
Control
Secrecy
Experimentation
Autonomy
Transparency
RESPONSIVENESS
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Control
Secrecy
Planning Experimentation
Autonomy
Transparency
EFFICIENCY
RESPONSIVENESS
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Partners Customers Prospects
Sales Service Marke6ng
HR R&D Opera6ons
Organizational silos Connected enterprise
è
? ?
? ?
Love It When #ShiftHappens
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Business Matters. IT Doesn’t Matter.
Expedite Innovation Customer Value Financial Gains
$
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Facilitate Purposeful Collaboration
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Business Needs Differ by Functions Engineering, Research & Development Operations, Manufacturing & Logistics Sales, Marketing, PR & Communications
HR & Legal Services Accounting, Finance & Procurement Administration
Share best practices across geographies
Gather & process forms from employees
Improve and monitor business processes
Pull data and build financial reports
Align Sales and Marketing teams
Organize teams and manage calendars
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• Video 4
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Ensure Lasting Buy-In
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Engage Business Groups
Corporate Communications
Human Resources
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Groom Champions Champions are not only passionate about what they do, but are also excited to evangelize solutions, and help their peers to learn how to use them.
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Deliver Contextual Training
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Establish Scalable Support
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Measure Success
Business Value Opportunity
How does technology enable this?
What was achieved? How is it measured?
Team CollaboraAon
Streamlined collaboraAon across regions and teams to execute projects.
Increasing global spread of business.
15% improvement in increasing number of successful projects delivered on Ame.
Employee Engagement
Find experts and informaAon fast.
Time saved in searching for assistance with por/olio management.
30% improvement in access to experts and knowledge.
Achieve real business relevance by measuring your outcomes qualitatively and quantitatively. Use technology data to support your findings.
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How to Facilitate Business Driven IT
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Ahsante
thank you
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Let’s Connect
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