lcp services-130712040244-phpapp02
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Learning Concierge Connected Workplace
C4LPT, 2013
3 services of the L&D Department
Content Produc4on
designing, developing and delivering
courses and resources
compliance, and regulatory training
e-‐learning
performance support
one-‐size-‐fits all solu=ons
addressing ad hoc or ongoing learning or
performance problems
iden=fying core problems and iden=fying
(learning and non-‐learning) internal/external/web, content and/or people
solu=on(s) that best meet needs, preferences, =me and
budget
one-‐size-‐fits-‐one solu=ons
suppor4ng work teams and communi4es as they share knowledge and work
collabora4vely
helping to build new personal and collabora=on
(people) skills
also social onboarding social mentoring
enterprise community management