lazydays rv service booklet - tucson - winter 2015

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Welcome to FEBRUARY 2016 Bob Snook RVIA/RVDA Master Certified RV Technician 38 yrs of service RV SERVICE

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Money-saving RV information for our valued customers. Thank you for choosing Lazydays RV Service. We look forward to serving you.

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Page 1: Lazydays RV Service Booklet - Tucson - Winter 2015

Welcome to

F E B R U A R Y 2 0 1 6

Bob SnookRVIA/RVDA Master Certified RV Technician 38 yrs of service

RV SERVICE

Page 2: Lazydays RV Service Booklet - Tucson - Winter 2015

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Lazydays RV Body & Collision Center

Now Open!ALL YOUR RV REPAIRS & PREVENTATIVE MAINTENANCE IN ONE LOCATION!

YOUR 48 SERVICE BAY ONE-STOP SHOP

• We service all RV brands

• We work with all insurance companies.

• Factory parts used in repairs

• We have the ONLY state-of-the-art RV paint booth in Tucson.

• Experienced and knowledgeable Service professionals

SLIDE & JACK SERVICESchedule your service now! Valid Through 3/31/16.

ROOF INSPECTIONSchedule your service now! Valid Through 3/31/16.

Call 888.247.4026 TO SCHEDULE YOUR SERVICE TODAY!

(PLAN AHEAD! SPACES FILL UP FAST!)

$198.00

FREE

Page 3: Lazydays RV Service Booklet - Tucson - Winter 2015

To Our Valued Service Guest,

I want to personally welcome you to Lazydays and let you know that we are excited about the opportunity to work with you. As Arizona’s largest RV Service center, we can take care of all your service needs – from routine RV maintenance to complex RV repairs – we are at your service. You can also have the peace of mind that we service all RV models and are certified in warranty repairs. No matter what service your RV needs, we’ve got you covered.Your service advisor will put the best plan in place to get you back on the road as quickly as possible and will also keep you updated throughout your RV service experience. We are always striving to provide a great experience so we hope that you will take time to score us on the email survey you will receive following your appointment.

I hope that you enjoy your stay with us.

John SportsmanService Manager, Lazydays

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Page 4: Lazydays RV Service Booklet - Tucson - Winter 2015

800.350.6728LazydaysService.com

BUY ONE, GET ONE50% OFF

Individually Priced at $198

Slide & Jack Service Special

Complete Chassis Lubrication Special

Appliance Service Special

*Discount only available through March 30, 2016.ADVISORS: Enter the two services the customer selects on the RO Line along with the amount the line is to be billed. Use BOS code APPLIANCE-02.Technicians are to flag the line for both services performed.

Special Offer

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Page 5: Lazydays RV Service Booklet - Tucson - Winter 2015

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DIESEL

DID YOU KNOW?MOTORHOME TIRES

should be rotated every 12 months.

It is also important to maintain proper inflation of trailer and motorhome tires.

Converting to NITROGEN in tires can increase tire life by 30% or more and it also provides the benefit of maintaining tire pressure 3-4 times longer than oxygen.

ROOFTOP & BODY sealant should be inspected every 3 months for deterioration.

SLIDE GASKETS should be conditioned every 3-4 months to maintain their pliability for proper flipping and sealing off of sliderooms.

SLIDE TOPPERS provide sliderooms protection from water and debris intrusion as well as protecting the gaskets from sun damage.

GENERALLY, THE REAR CHASSIS GREASE FITTINGS ARE NOT LUBRICATED DURING AN ENGINE OIL CHANGE. A COMPLETECHASSIS LUBE SHOULD BE PERFORMED EVERY 12 MONTHS.

THE RECOMMENDED SERVICE LIFE OF A CO OR LP GAS ALARM IS 5 YEARS. TEST YOUR ALARMS AND REPLACE THE BATTERIES REGULARLY.

THE RUBBER-LIKE SEALANT AROUND ROOFTOP OBJECTS AND SEAMS STRETCHES OVER TIME CAUSING VOIDS THAT ALLOW WATER TO ENTER THE ROOF LINE.

APPLIANCE BURN CHAMBERS SHOULD BE CLEANED OUT EVERY 12 MONTHS.

THE FIBERS IN GENERATOR AIR, FUEL & OIL FILTERS BREAK DOWN EVERY 12 MONTHS.

AC COILS SHOULD BE CLEANED TO HELP PREVENT DEBRIS AND BUILDUP, WHICH IF LEFT, WILL NEGATIVELY IMPACT THE QUALITY OF AIR AND BOG DOWN THE AC SYSTEM.

BATTERY POSTS AND TERMINALS SHOULD BE CLEANED EVERY 12 MONTHS. FLUID LEVELS IN WET BATTERY CELLS SHOULD BE TOPPED OFF EVERY 30 DAYS.

THE AQUA-HOT NOZZLE AND FUEL FILTER SHOULD BE REPLACED EVERY 12 MONTHS.

THE AIR DRYER IN DIESEL MOTORHOMES SHOULD BE INSPECTED EVERY 12 MONTHS TO ENSURE IT IS STILL PROTECTING THE AIR SYSTEM FROM MOISTURE.

LED BULBS OUTPUT MORE LIGHT WHILE USING EVEN LESS ELECTRICITY. THEY ALSO PUT OUT LESS HEAT AND LAST MUCH LONGER THAN STANDARD BULBS.

>> lazydays.com <<

Page 6: Lazydays RV Service Booklet - Tucson - Winter 2015

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COOLANT SERVICEGas .................................................................................... $219.99Diesel ............................................................................... $459.99NOTE: Prices reflect up to 3 gallons of coolant for Gas coaches & up to 12 gallons of coolant for Diesel coaches. If extra coolant is required it is $27.00 per gallon.

• Visual inspection of hoses• Visual inspection of clamps• Visual inspection of radiator• Visual inspection of heater hoses• Drain coolant• Fill with new coolant

TRANSMISSION SERVICEGas .................................................................................... $359.99Diesel ............................................................................... $699.99

• Visual inspection of transmission lines• Visual inspection of transmission fittings• Drain transmission fluid

TIRE ROTATION

Motorized ............................................................... per tire $65.00 Towable............................................................... per tire $18.75

• Inspect tires• Measure tread depths• Adjust tire pressure

TIRE INSTALLATION

Motorized ............................................................... per tire $75.00 Towable..................................................................... per tire $37.50

TIRE TRUE & BALANCE ...................... per tire $112.50

*Amalie Oil Synthetic at additional cost.Prices do not include taxes, shop supplies or disposal fees.

ENGINE OIL & FILTER SERVICE*Gas Up to 8 Qts ............................................................... $140.49Diesel Up to 24 Qts ......................................................... $229.99Mercedes/Sprinter Up to 14 Qts Synthetic .............. $243.99Cummings 400-500 HP Up to 41 Qts ....................... $349.26Cummings 525-600 HP Up to 48 Qts ...................... $400.48Caterpillar C7 Up to 28 Qts ......................................... $264.54Caterpillar C9 Up to 32 Qts ......................................... $295.44Caterpillar C15 Up to 38 Qts ....................................... $329.28

• Replace engine oil• Replace engine oil filter• Complete chassis lube

FILTER CHANGE SERVICE ................................. $348.86 NOTE: Raycore filters are extra.

• Change hydraulic filters (3 Filters)• Change fuel filters• Change coolant filter• Top off coolant

AIR DRYER SERVICE .............................................. $339.37

• Replace air dryer filter

GENERATOR OIL SERVICE*Gas ....................................................................................... $55.54Diesel 7500 - 8000 Series ............................................ $79.78Diesel 10,000 - 12,500 ................................................ $100.56

• Replace generator oil filter• Replace oil• Inspect exhaust

PREMIUM GENERATOR SERVICE*Gas ..................................................................................... $142.15Diesel 7500 - 8000 Series ......................................... $205.03Diesel 10,000 - 12,500 ................................................. $232.11

• Replace generator oil filter• Replace oil• Replace air filter• Replace fuel filter• Inspect exhaust

SERVICES MENU à la carte

Page 7: Lazydays RV Service Booklet - Tucson - Winter 2015

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NITRO-FILL .................................................... per tire $20.00

FRONT END ALIGNMENT .......... Starting at $299.99 (Shims extra)

TEST DRIVE FOR VIBRATION / WIND NOISE ...................................................................... per road test $34.99

BRAKE INSPECTION AND LUBE .................. $148.50

• Freightliner recommended every 12 months • Visually inspect brake linings• Visually inspect brake rotors• Visually inspect brake hoses• High pressure cleaning of brake sediment• Lube slack adjusters• Road test vehicle

CHASSIS LUBRICATION SERVICE .............. $198.00

• Steering linkage• Drive shaft• U-joints• Front axle king pins• Front suspension• Check wheel bearing lubricant and add as needed• Check rear axle lubricant and add as needed

(recommended every 6 months)

GEAR DRIVE ON ENGINE FAN LUBRICATION .............................................................................................. $109.95• Spartan chassis only

• Changing the oil on the gear drive on the engine fan (*Recommended annual service*)

Prices do not include taxes, shop supplies or disposal fees.

TRAVEL TRAILER BRAKE & AXLE SERVICESingle Axle ....................................................................... $198.00Double Axle .................................................................... $396.00Triple Axle ....................................................................... $594.00

• Check brakes for proper operation• Test for amp draw on each wheel• Remove tire, drum & hub and inspect shoes

for excessive wear• Check brake wiring• Adjust brakes to proper settings• Inspect wheel bearings and repack as necessary• Check and adjust tire air pressures

SLIDE OUT & JACK MAINTENANCE ......... $198.00

• Test slide out for proper operations• Clean side walls• Lubricate slide seals• Lubricate all slide components• Check applicable hydraulic lines• Ensure proper operation of control board• Clean all jacks including footpads• Lubricate jacks, rams and gears

AQUA-HOT SERVICE ..................... Starting at $285.00

NOTE: Restricted access or hard line (fuel feed) add $40.00• Inspection Aqua-Hot system• Replace nozzle• Replace fuel filter• Top-off boiler fluid• Check electrode alignment• Clean burner chamber• Check fuel lines• Check fuel pressure• Raycore filter extra

>> lazydays.com

ASK YOUR SERVICE ADVISOR TO BUNDLE THE BEST PACKAGE FOR YOU

>> lazydays.com <<

Page 8: Lazydays RV Service Booklet - Tucson - Winter 2015

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>> lazydays.com <<

BODY RESEAL.................................... Starting at $970.00

NOTE: Price will increase as size increases.• Clean & scrape all side - body seams• Clean & scrape all windows (except windshield)• Apply original equipment self-leveling sealer• Rain bay unit & test for leaks

ROOF SCRAPE & RESEAL.................. Starting at $890.NOTE: Price will increase as size increase.

• Rain bay unit• Inspect roof seams• Inspect roof clearance lights• Inspect roof vent covers• Inspect roof antenna• Inspect ladder• Remove old sealant from all above mentioned areas• Reseal entire roof seams and components with

factory-specified silicone• Allow to cure overnight• Rain bay unit to ensure no leaks are present

APPLIANCE SERVICE ............................................ $198.00

• Check operation of water heater• Clean compartment tube assembly (exc. diesel fuel heaters)• Check operation of refrigerator• Clean burner tube assembly• Visually inspect roof AC• Replace filters, as needed• Check operation of stove• Clean burner of debris• Ensure proper air mixture• Check operation of furnace• Clean furnace of dirt & debris• Check operation of microwave

ROOF AC SERVICE ........................... Starting at $249.00 NOTE: Limited roof AC vent access could be an additional charge, estimate will be provided.

• Visually inspect AC unit• Remove AC units and acid wash• Clean AC coils• Perform amp draw test• Clean drains• Replace AC gaskets and filters

BASEMENT AC SERVICE ................................... $330.00

• Visually inspect AC unit• Remove AC units and acid wash• Clean AC coils• Perform amp draw test• Clean drains• Replace filters

Prices do not include taxes, shop supplies or disposal fees.

SERVICES MENU à la carte

Per Unit

Page 9: Lazydays RV Service Booklet - Tucson - Winter 2015

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SILVER SERVICE GOLD SERVICE

PLATINUM SERVICE

VISUAL INSPECTION OF:• Outside lights – includes repairing 2 lights• Roof membrane condition & sealant• Body & window sealants• Roof AC coil inspection• Awnings• Shackles & springs• Check charging systems• Check 110 polarity• Check tires & adjust tire pressures per unit’s

tag requirements• Inspect breakaway switch & perform amp

draw on brakes

LUBRICATE THE FOLLOWING:• Antenna gears• Locks & latches• Entry steps

SERVICE THE FOLLOWING:• Battery• Slides & jacks• Water heater• Refrigerator• Furnace• Clean & lube coupler• Flush & deodorize holding tanks

$495.00

INCLUDES SILVER SERVICE, PLUS

AXLE SERVICE• Check brakes• Replace inner seals on axles• Check bearings & repack

$899.00

INCLUDES GOLD SERVICE, PLUS

ROOF RESEAL• Scrape off old & loose sealant• Reseal with new sealant

$1499.00

TOWABLE VALUE BUNDLESWe’ve bundled a variety of services for a more economical maintenance solution

TITANIUM SERVICE

Prices do not include taxes, shop supplies or disposal fees.

Inspection sheet provided.

INCLUDES PLATINUM SERVICE, PLUS

• AC Service• Body Reseal

$2699.00

Page 10: Lazydays RV Service Booklet - Tucson - Winter 2015

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INSPECTION OF:• Fan belts• Radiator & heater hoses• Air filter (gas only)• Air filter gauge (diesel only)• Window seals & sealant• Polarity & voltage• Operation of exterior lights• Directional signals • Dump valve

SERVICE THE FOLLOWING:• Clean & service house & chassis batteries• Check house & converter charging system• Check & top off fluid levels

(EXCLUDES DEF TANK)• Lubricate entry step• Replace engine oil & filter

(up to 8 quarts gas; up to 24 quarts diesel)• Replace generator oil & filter• Clean & lubricate slack adjusters (diesel only)• Visual inspection of dates & condition of tires• Adjust tire pressures (Note: Tire pressures will

be adjusted to the manufacturer’s placard.)

GAS ............................................... $269.49DIESEL ........................................... $696.21

INCLUDES SILVER SERVICE PLUS

REPLACEMENT OF:• Generator air filter• Generator fuel filter• Engine fuel filter• Water separator (diesel only)

SERVICE THE FOLLOWING:• Water heater• Refrigerator• Stove• Furnace• Clean or replace AC filters• Aqua-Hot® service (diesel only)

• Inspect system • Replace nozzle • Replace filter • Top off fluid

GAS ............................................... $739.29DIESEL ........................................ $1341.79

Valvoline bulk oil synthetic at additional cost.Prices do not include taxes, shop supplies

or disposal fees.

SILVER SERVICE GOLD SERVICE

MOTORIZED VALUE BUNDLES

Page 11: Lazydays RV Service Booklet - Tucson - Winter 2015

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INCLUDES GOLD SERVICE PLUS

• Test water pump & city water• Clean & sanitize grey & black tanks• Fill fresh water• Replace air filter• Clean & flush outside radiator coils• Service slides & jacks• Replace wiper blades (Note: Parts price

will vary by model), clean washer nozzles• Replace hydraulic filters (diesel only)• Air tank system• Air dryer service• Complete lubrication of chassis

GAS ............................................. $1129.99DIESEL ........................................ $2480.95

Prices do not include taxes, shop supplies or disposal fees.

Inspection sheet provided

PLATINUM SERVICE

INSPECTION OF:• Fan belts• Radiator & heater hoses• Air filter• Window seals & sealant• Polarity & voltage• Operation of exterior lights• Directional signals• Dump valve

SERVICE THE FOLLOWING:• Water heater• Refrigerator• Stove• Furnace• Lubricate entry step • Check & top off fluid levels• Test water pump & city water• Clean washer nozzles

• Clean & service house & chassis batteries• Check house & converter charging system• Visual inspection of dates & condition of tires• Adjust tire pressures (Note: Tire pressures will be

adjusted to the manufacturer’s placard.) • Clean or replace AC filters• Service slides & jacks• Complete lubrication of chassis• Aqua-Hot® service (diesel only)

• Inspect system • Replace filter • Replace nozzle • Top off fluid

DIAMOND SERVICE I Our custom Diamond Service is a maintenance package designed to service the essentials.

GAS ..................... $630.50 I DIESEL .............. $716.50

A VARIETY OF MAINTENANCE PACKAGES BUNDLED FOR EXTRA VALUE

>> lazydays.com <<

Dave Lehman - RVIA/RVDA Master Certified RV Technician

Page 12: Lazydays RV Service Booklet - Tucson - Winter 2015

EDUCATIONALSEMINARS

WEDNESDAYS 9:00 am Travel Trailer Basics- Complimentary

10:00 am Fifth Wheel Basics- Complimentary

THURSDAYS 9:00 am RV Driver Confidence Course-

Complimentary for Lazydays Customers Fee for Non-Lazydays Customers

FRIDAYS 10:30 am

Convection Oven Cooking- Complimentary

See course descriptions on back

SM

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Page 13: Lazydays RV Service Booklet - Tucson - Winter 2015

Travel Trailer BasicsWednesdays 9 - 11am (by Jon Gold)Get to know more about your travel trailer, including types of hitches, how to safely hook up your trailer, braking, adjusting your mirrors, sway control and backing into your campsite. There will also be a Q&A session, as well as, videos to walk you through the steps to becoming a better and safer RVer.

Fifth Wheel Basics Wednesdays 10am - 12pm (by Jon Gold)Learn the fundamentals about your fifth wheel. From static vs. dynamic hitches and short-bed vs. long-bed trucks, to hitching and unhitching safely, to adjusting your mirrors, to turning and backing into your campsite, this course covers a little bit of everything fifth wheel owners want to know. In addition, this seminar includes a Q&A session, and helpful videos that will help steer you in the right direction throughout your RV travels.

RV Driver Confidence Course (Motorhomes)Thursdays, Classroom portion 9 - 12 noon, Driving portion 1:30pm - 3:00pm (by Jon Gold)Classroom Training: Learn RV driving basics, tips and techniques from an RV driving expert.RV Driving Practice: Hone your skills on the RV driving course.Course Cost: Free for Lazydays customers and for one refresher course within a year; $75 per person or $100 per couple who bought RV from another dealership.Registration: 800-306-4069 ext. 6000 Lazydays Customers - Call to reserve your spot. Non-Lazydays Customers - Call, then make your payment with the Lazydays Parts Store Cashier.

Convection Oven CookingFridays 10:30 - 11:30 am (by Jon Gold)Learn the basics of convection oven cooking. Featuring basic info on how the oven works, delicious recipes

and more!

■ Customers need to register in advance for driving portion of driver’s class.■ Classroom unlimited but hands-on driving instruction is limited.■ For more information you can call the Lazydays Seminar Instructors at 800-306-4069■ For RV Driver Confidence Course call ext. 6000.

This schedule represents the current seminars being offered and is subject to change without prior notice. The seminars listed on this RV Training Seminars schedule do not constitute an endorsement by Lazydays of any information, opinions, products or services. Lazydays makes no warranties regarding any of the products or services offered in this seminar schedule.

Seminar Schedule

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Page 14: Lazydays RV Service Booklet - Tucson - Winter 2015

Safety is a major concern at Lazydays. We want you to have a pleasant and enjoyable stay at our facility, but also one that is accident free. We ask that you and your guests – especially children – follow the guidelines below to assure everyone’s safety while you are at Lazydays.

Due to fire codes and insurance regulations, visitors are prohibited from entering any service bays. If you need access to your RV during working hours, please see your Service Advisor for assistance.

Parking any vehicle in front of a service bay is strictly prohibited. Parking in this restricted area creates a safety hazard as this is a fire lane. Please park your tow vehicle in front of the main building when your RV is in a service bay.

Smoking is not permitted at any time inside any building. Designated smoking areas are available and are clearly marked for your convenience.

Patio chairs and gas grills are prohibited in or near the service bays.

Please use caution while traveling to and from KOA RV Campground and the delivery area. There is a lot of RV, car and golf cart traffic during our hours of operation.

Children under the age of 16 must be accompanied by an adult at all times.

Please do not ride bikes, skateboards, go-karts, motorized wheelchairs/scooters, etc. in any of the work areas or on the street. Bikes may be used on the sidewalks going to and from.

Please keep pets leashed at all times. Always inform your technician if your pet is in your RV. Do not leave pets unattended in your RV without air conditioning and water.

Please comply with posted speed limits throughout the dealership. When operating personal motorized equipment, please do so at a reasonable speed.

SAFETY GUIDELINES

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Page 15: Lazydays RV Service Booklet - Tucson - Winter 2015

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SIZES: RV KING & QUEEN SIZES IN STOCK

CUSTOM SIZES AVAILABLE - CALL OR STOP BY TO ORDER

HIGH-QUALITYRV MATTRESSES

888.382.0107 | STORE IS LOCATED BEHIND THE MAIN BUILDING

$349.99

OFFERS

MADE IN AMERICADUAL DENSITY FOAM WITH 5 YR STRUCTURAL WARRANTY

NO DISPOSAL FEES

Page 16: Lazydays RV Service Booklet - Tucson - Winter 2015

TUCSON | 800.306.4016

3200 East Irvington Road | Tucson, Arizona 85714

SRV-15-000_TUCSON