lauren's resume 2016 r1-2

13518 Duckett Ct. Charlotte, NC 28273 [email protected] Tel: (704)964-5857 Lauren M. Ingram Summary Excellent with customers and great interpersonal skills Able to work well independently and in a team Detail oriented Hard working, reliable, organized, punctual, determined, dynamic, fast learning, motivated, and self starting Professional Experience Acosta Sales and Marketing Charlotte, NC 8/2015 - Present Claims Resolution Analyst Resolve issues with billing claims by communicating with all departments and management in order to expedite timely and accurate claims processing. Allstate Charlotte, NC 3/2010 - 4/2011 Insurance agent and administrative assistant Directly supported sales, endorsements, and customer relations. Maintained and organized filing systems, managed multi-line phones, conducted marketing operations, and managed promotional mailings. A & A Insurance Charlotte, NC 2/2009 - 8/2009 Office Assistant Maintained filing systems, managed multi-line phones, managed and expedited endorsements, updated files and catered to clients needs. ABC Learning Etoy, CH 9/2007 - 5/2008 Assistant English Teacher Assisted in teaching English classes to children ranging in ages six to 13 years old. I also helped organize and do light administrative tasks around the office. Culinary Experience Multiple Restaurants and Culinary Assignments 11/2002 – 4/2007

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13518 Duckett Ct.Charlotte, NC 28273

[email protected] Tel: (704)964-5857

Lauren M. IngramSummary

Excellent with customers and great interpersonal skills Able to work well independently and in a team Detail oriented Hard working, reliable, organized, punctual, determined, dynamic, fast learning, motivated, and self

starting

Professional Experience Acosta Sales and Marketing Charlotte, NC 8/2015 - PresentClaims Resolution Analyst

Resolve issues with billing claims by communicating with all departments and management in order to expedite timely and accurate claims processing.

Allstate Charlotte, NC 3/2010 - 4/2011Insurance agent and administrative assistant

Directly supported sales, endorsements, and customer relations. Maintained and organized filing systems, managed multi-line phones, conducted marketing operations,

and managed promotional mailings.

A & A Insurance Charlotte, NC 2/2009 - 8/2009Office Assistant

Maintained filing systems, managed multi-line phones, managed and expedited endorsements, updated files and catered to clients needs.

ABC Learning Etoy, CH 9/2007 - 5/2008Assistant English Teacher

Assisted in teaching English classes to children ranging in ages six to 13 years old. I also helped organize and do light administrative tasks around the office.

Culinary ExperienceMultiple Restaurants and Culinary Assignments 11/2002 – 4/2007

EducationAssociates Degree in Applied Science, Culinary Arts - Johnson & Wales University 2003 - 2005

Volunteer Experience Brent’s Place Denver, CO 2/2005

o An organization that provides housing for out of town families with children in the hospital with cancer.

Computer SkillsProficient in the use of:

MS Windows XP, Vista, 7, 8, and 10 Certificate for MS Office 2002/2003, Proficient in MS Office 2007 Familiarity with Salesforce

mailto:[email protected]