late night express let’s get saucy by: tom chaloux, christi de laguardia, peiyu lin, steven picone
TRANSCRIPT
Mission StatementOur mission is to satisfy the late night cravings of college students throughout the Main Line. Each night when the Late Night Express rolls around, the variety of options will generate excitement and make this event one that cannot be missed.
Corporate StrategyTransportability
We come to our customers, convenientSpecialty- not at every location all nights
BuzzExcitement regarding locations announced via social
media
Focus on late-night, becoming the late night staple
Market Analysis•Targeting late night student snacking
•Competitors
• Wingers, Campus Corner, Dominos,
Insomnia Cookies, McDonalds
•Order winners• Mobility• Signature dipping sauces• Convenience
Competitive Priorities
Consistent Quality
•Food is fresh, satisfies the taste buds/cravings every time, no surprises, exceeds expectations
Low Prices
•Value prices with large portions
Fast Service
•Serves the late night on-the-go lifestyle
Customization
•Customizable orders with our unique dipping sauces
Operations StrategyLicenses and Permits
Daily Activities Plan
Process Choices
Equipment, Utensils, Disposable Items
Ingredients
Choosing our Supplier
Quality Strategy• Lean System of Quality Control and 5S Method
Eliminate Waste
Sort
Straighten
Sweep
Standardize
Sustain
Quality Control• Inputs:
• Supply chain: inspect inputs ourselves before use• Limits on time out of refrigeration and expirations• Quality checks will come not only before purchase but also again before
preparation
• Outputs:• Adhere to FDA regulations and recommendations• Internal temperatures checked and employee taste-tests
• Service:• Continuous reviews of employee’s service• Social media- monitoring of feedback and quality
Supply Chain Inventory Management
• No need to order in advance• Purchase decisions made by inventory levels and demand
history
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Stock up inventory at Restaurant
Depot
Stock up inventory at Restaurant
Depot
Stock up inventory at Restaurant
Depot
Make signature sauces for the week
Demand Management • 70-130 customers during peak season• 50 or less customers during off peak season• Implement a multiplicative forecasting model after
launch of our establishment
Demand Management• 1.8-2.1 items per customer• 0.7 cups of dipping sauce per customer• Implement a continuous forecasting model
after launch of our establishment
Pricing DecisionSTART-UP AND ANNUAL FIXED COSTS
Start-Up Costs
Truck Purchase $40,000
Vehicle Inspection $500
Retrofitting Truck $30,000
Generator $5,000
POS System $1,250
Paint $2,000
Professional, legal, consulting fees $2,000
Total Start-Up Costs $80,750
Annual Fixed Costs
Retail Food Establishment Permit $310
Health Department Approval $300
Commercial Activity License $300
General Liability Insurance $3,500
Commercial Auto Insurance $3,000
Total Annual Fixed Costs $7,410
TOTAL START UP & ANNUAL FIXED COSTS $88,160
Pricing DecisionMONTHLY AND RECURRING VARIABLE COSTS
Food Purchases $2,500
Utensils and paper goods $2,000
Office Equipment & Supplies $500
Payroll $4,320
Fuel $300
TOTAL MONTHLY VARIABLE COSTS $9,620