last mile discovery - gs1 · overview of business challenges, potential solutions and ... -...

20
© GS1 [Country] 2015 Overview of business challenges, potential solutions and implementation strategies in consumer-facing logistics. Last Mile Discovery 1

Upload: others

Post on 30-Sep-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 [Country] 2015

Overview of business challenges, potential solutions and

implementation strategies in consumer-facing logistics.

Last Mile Discovery

1

Page 2: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Agenda

• Introduction of the GS1 T&L Discovery Paper

• What are the main outcomes

• Next steps

• Q&A

2

Page 3: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

… leading to the fact …

“That standardization is key to

secure

interoperabilityamong numerous of parcel service

providers, various fulfilment

solutions, thousands of vendors

and billions of end customers”

Page 4: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Disruption of Value ChainsDrivers

4

• Fragmentation of the Supply Chain

- Small deliveries

- Delivery Points

- e-Retailers

• Shorter order fulfilment lead times.

• Returns

• Increasing restrictions on (urban) delivery options

• Non-transparent market for Delivery Options

• Consumer expect delivery for free / at low cost

Page 5: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Disruption of Value ChainsLast Mile impacts the entire Value Chain.

5

Manufacturer

Logistics Service Provider

Manufacturer Store

Retail Distribution Centre

Wholesaler Manufacturer

Manufacturer

Manufacturer

Manufacturer

E-Store Consumer

E-fulfilment centre

Parcel service

Pick up point

Page 6: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Industry addressing the ChallengesInnovations & Best practices

6

Urban consolidation centres

Parcel Lockers / Parcel Shops

Import Consolidation services

Collaborative Routing Centres

Mix-Move-Match

Rethinking Utilisation

Physical Internet

Page 7: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Disruption of Value ChainsKey capabilities needed

7

InformationCollaboration

Flexibility

Sourcing Inventory &planning Handling Transport Returns ‘Leftovers’

integral revenues and cost

Page 8: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Disruption of Value ChainsWorking towards solutions

8

• Identifying Products, Parcels and Parties

• Sharing data about Products, Parcels and Parties

• Real-time Integrated View of Inventory across ALL locations

Information CollaborationFlexibility

Sourcing Inventory &planning Handling Transport Returns ‘Leftovers’

integralrevenues and cost

Page 9: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Disruption of Value ChainsEmerging landscape

9

Page 10: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Opportunity for GS1 standardsValue Networks need Extensive Collaboration

10

HOT WARM COLD

• Cross Border challenges (On-Line Retail)

• Cross Carrier Tracking (real-time)

• Removing barriers to Parcel and Carrier selection.

• Collaborative Routing Centres

• Finding Delivery Options

• Returns managementchallenge

• Inventory visibility across the Last Mile

• Urban Consolidation Centres

• Consumermanaging her preferences & data

• Import Consolidation Services support

• Common ID for Parcels, Products, Parties (SSCC, GTIN, GLN)• Common EDI

• Real time visibility EPCIS • ID Keys for Delivery Options

• Master Data for Delivery Options

Page 11: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Issues with CEP carriers

• Shippers cannot easily get visibility of relevant delivery options;

• Shippers need to comply with several LSP specific requirements e.g.

- Specific ID-number formats

- Specific Label format

- Specific Interfacing formats

- Routing tables

• Shippers incur significant unnecessary cost

especially true for small shippers (e-Retailers)

11

Page 12: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

B2C – NO Standards in CEP

from to

B2B

B2CB2B

SSCC – EANCOM/GS1 XML

E - Commerce

Stationary trade

ForwardingCompany

Parcel

Postal

Courier/ Express

Consumer

Trading Comp.Industry

Manufacturer

Trading Comp.Industry Retailer

withLabelData

Item Number

Advise Note & AlertsApps

ReturnsReclamation

Page 13: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

B2C – Standards = GS1 !

from to

B2B

SSCC – EANCOM/GS1 XML

E - Commerce

Stationary trade

ForwardingCompany

Parcel

Postal

Courier/ Express

Consumer

Trading Comp.Industry

Manufacturer

Trading Comp.Industry Retailer

with

?B2CB2B

LabelData

Item Number

Advise Note & AlertsApps

ReturnsReclamations

Page 14: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

• Influence CEN Label standardisation exercise

• Engagement with CRC partners (shippers / solution

providers)

• Continuing on-going efforts for Returns

• Engagement with Urban/City Logistics Service providers

• Intensify collaborations within and outside GS1

to deploy GS1 standards.

Potential next Steps

14

Page 15: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

European Standardization

Driver:

EU Digital Single Market (DSM) Plan led by JC Juncker (May 2015)

Execution:

the European Committee for Standardization (CEN)

standardization work commissioned (TC 331) to ease international e-

retailing:

“European postal standards should be based on, and compatible with,

the open retail standards for end-to-end supply chain management

systems already used by B2C e-commerce retailers for the global trade

in goods and services”.

15

Page 16: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Connecting delivery information withphysical parcels in a standardized way

16

Manufacturers Wholesalers Retail DistributionCentres

Stores E-fullfilmentcentres

Parcel services

Pick up points

ConsumerE-Stores

Page 17: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

How is GS1 influencing CEN?

• CEN standard to cover ALL the different delivery service

providers (Post-Courier-Express-Parcel)

• GS1 targets for CEN Draft standard

- Shipper generates and attaches label with SSCC

- Label should NOT contain any carrier-specific information

- NO carrier-specific parcel-ID

- NO routing codes

- All “handlers” to use shippers label

- Label / Booking information to be as limited as possible

- Allow GLN as Shipper account code towards CEP LSP

17

Page 18: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

CEN time table

• 25 August Draft finalisation Stockholm

• 1 Sept Submission to CEN review process

• Q4 2016 Review by country mirror committees

• Q1 2017 Process comments; final standard ballot & approval

We need MO involved during country reviews

to protect GS1 targets.

18

Page 19: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Approach depends on player’s geographical footprint

• Global Marketplaces expect global coordination covering Product-related and Logistics standards.

• Global LSP would expect global coordination covering Product-related standards

• Open Collaboration Platform players (likely local/regional) supported by GS1 MO

• Best practice sharing

Engaging with the Stakeholders

19

Page 20: Last Mile Discovery - GS1 · Overview of business challenges, potential solutions and ... - Delivery Points - e-Retailers ... Parcel and Carrier selection. •Collaborative Routing

© GS1 2016

Questions

Thank You for your attention

20