About the customer

Industry - Telecommunications

Products - Mobile networks

Employees - 58,052

Revenue - US$12 billion

Number of stores - 4398 stores, including 1 542 franchised outlets

Impact of Downtime per hour:

Revenue loss = US $80 Million

No. of customer affected = 102.4 million subscribers

Monitoring Requirement

Unified network monitoring tool to monitor• Uptime or Availability of network and services. • Network Bandwidth usage across the entire IT

Any downtime due to bandwidth, networks or applications will translate into a huge revenue loss for their business

Network Maps –

• For visualizing the complete IT infrastructure• To quickly drill down to the problematic device or to the link• To understand the relationship between the parent and the dependent devices

Powerful fault management tool

• To spot any network hiccups instantly• Provide instant alerts whenever there Is a network fault• Ensure 24/7 network surveillance

How did ManageEngine OpManager fulfill their requirement

OpManager Architecture

Comprehensive network uptimemonitoring to ensure that all the network

devices, services are up and running 24*7continuously.

Provides real–time views of availability statistics,as well as detailed monitoring and analysis ofdata from switches, routers, servers and anyother SNMP–enabled devices.

Flow–based network trafficAnalysis to monitor how exactly the

bandwidth is being utilized and to gain in-depth information on network trafficcomposition.

Benefits with OpManager

Automatic network mapping that

helps to visualize complete IT infrastructure, identify and quickly drill-down to any network fault

Powerful fault management capability to isolate and resolve any network faults.

Identifies the network faults and instantly alerts over an SMS and Email

Thank Youprince.jabakumar@zohocorp.com