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Laboratory Inspections: How to ensure your lab will always meet the regulatory guidelines © APF and ASCP 2013 Laboratory Inspection: How to ensure your lab will always meet the regulatory guidelines 1. Welcome 1.1 Welcome

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Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

Laboratory Inspection: How to ensure your lab will always meet

the regulatory guidelines

1. Welcome

1.1 Welcome

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.2 Title + Presenter Information

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.3 Agenda

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.4 Laboratory Structure

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.5 MGUH Faculty and Staff

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.6 Organizational Chart

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.7 Laboratory Accreditation Agencies

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.8 General CMS Standards for the Laboratory

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.9 CLIA Regulations

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.10 CLIA Regulations: Requirements

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.11 CLIA Regulations: Quality Control

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.12 CLIA Regulations: Proficiency Testing

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.13 CMS Deemed Status Agencies

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

1.14 Laboratory Accreditation Agencies

1.15 Knowledge Check

(Multiple Choice, 10 points, 3 attempts permitted)

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

Correct Choice

Patient Confidentiality

Specimen identification & integrity

Complaint investigation

Personnel competency assessment

X All answers are general CMS standards for the laboratory.

Feedback when correct:

That's right!

Feedback when incorrect:

The correct answer is:

All are correct!

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

2. Tips

2.1 Tips for working with Inspectors

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

2.2 Additional Tips for working with Inspectors

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

2.3 Tips for working with Inspectors: Dont's

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

2.4 Tips for working with Inspectors: Documents

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

2.5 Unannounced Inspections

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

2.6 Responding to Laboratory Citations

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

2.7 Themes for Laboratories in Trouble

2.8 Knowledge Check

(Pick One, 10 points, 3 attempts permitted)

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

Correct Choice

Prepare inspection guides and instructions that several laboratory managers /

supervisors can follow in case the one true person is absent on inspection day(s)

Ensure that all material is reviewed before it is shared with the inspector

X Do not argue with inspector if you do not agree; contest the inspection finding

with the regulatory agency after the inspection has ended.

Feedback when correct:

Excellent!

Feedback when incorrect:

The correct answer is:

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

Do not argue with inspector if you do not agree; contest the inspection finding with the

regulatory agency after the inspection has ended.

3. MedStar Laboratories

3.1 MedStar Health Laboratories: Mock CAP Inspection

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.2 MedStar Health Laboratories: Proficiency Testing

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.3 MedStar Health Laboratories: Peer Education

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.4 MGUH'S work Practices to Comply with the Regulatory Needs:

Employees

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.5 MGUH'S work Practices to Comply with the Regulatory Needs:

Documents

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.6 MGUH Sharepoint Shapshot

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.7 Proficiency Testing Requirements and Attestation

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.8 Proficiency Survey Summary

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.9 MGUH'S work Practices to Comply with the Regulatory Needs: CAP

Checklist Guide

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.10 MGUH'S work Practices to Comply with the Regulatory Needs: Local

Implementations

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.11 MGUH'S work Practices to Comply with the Regulatory Needs

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

3.12 MedStar Georgetown University Hospital Laboratory: Quality

Management Coordinator

3.13 Knowledge Check

(Multiple Choice, 10 points, 3 attempts permitted)

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

Correct Choice

Proficiency testing

Peer Education

Quality Control

X Mock CAP inspection is scheduled for all laboratories during their self-inspection

timeframe

Feedback when correct:

That's right!

Feedback when incorrect:

The correct answer is:

All are correct!

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

4. Work Practices

4.1 Lessons Learned from Past Inspections

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

4.2 Questions or comments?

Laboratory Inspections: How to ensure your lab will always meet the regulatory

guidelines

© APF and ASCP 2013

5. Conclusion

5.1 Congratulations!