lab groups day 1 empathize, define, ideate · empathize, define, ideate . case study: new tools for...
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LAB GROUPS DAY 1 EMPATHIZE, DEFINE, IDEATE
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Case study:
New tools for jail diversion program
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How can we watch over people and
notice when they start to deviate from their normal patterns to prevent
decompensation?
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Designed, prototyped, iteratively tested 2 new tools // non-clinical “wellness check” for peer specialists // “membership card”
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EMPATHIZE: DESIGN RESEARCH PLANNING // Who are your stakeholders? // Identify extreme users to include in your research // Identify possible analogous research // What design research methods might you use?
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Some tools for design research and synthesis you can try today
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Insights with design energy
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Too high:
Behavior change is hard.
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Too low:
Joe usually tests his blood sugar at
the kitchen table.
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Just right:
Loved ones for be a motivator for
behavior change.
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Too high:
Patients need to be educated about
their medical conditions.
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Too low:
Patient education materials should
be at a 4th grade reading level.
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Just right:
The healthcare system educates patients when it is convenient for
them, not when the patient is ready to learn.
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Brainstorming
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Some inspiration for your
brainstorming
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Case Study:
Reproductive Health in Zambia
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DEFINE // Try out at least two frameworks // Articulate some insights with design energy
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IDEATE // Brainstorm at least 25 ideas // Make it visual! // Vote for the most promising ideas (3 voting dots/person)