l3.f.gl2 period management

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    Period Management andClosing Operations

    General LedgerL3.F. GL2 Session

    October 12, 2006

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    Agenda

    Ground Rules & Introduction Project Timeline Work session Objectives SAP Terms Glossary

    Business Process Review AS-IS process flow

    Process Improvement opportunities SAP concepts & functionality Business process flow

    Best practices & Benefits realization Organizational Impacts

    Next Steps Action items Questions

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    Ground Rules

    Everybody participates blueprint is not aspectator sport

    Silence means agreement Focus is key please turn off cell phones and

    close laptops Challenge existing processes and mindsets Offer suggestions and ideas Think Enterprise Ask questions at any time

    One person at a time please Timeliness returning from break

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    Introduction

    Roles Process Analyst and Functional Consultant lead and

    facilitate the discussions and drive design decisions Documenter take detailed notes to support the formal

    meeting minutes to be sent by the Process Analyst to allparticipants for review and feedback

    Team Members provide additional support for processdiscussions, address key integration touch points Subject Matter Experts advise team members on the

    detailed business process and participate in the decisionsrequired to design the future state business process

    PRM Team Members transition assistance, controls

    documentation, and risk assessment

    Round the Room IntroductionsName

    Position

    Department or School

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    What is BRITE?

    BRITEBrowards Innovative Tool for Education

    Our Vision One Business System for Broward Schools

    Our Mission Adopt best practices and involve endusers to create one business system in SAP

    Want to know more:

    Visit our website at: http://web/erphttp://www.broward.k12.fl.us/erp

    http://web/erphttp://www.broward.k12.fl.us/erphttp://www.broward.k12.fl.us/erphttp://web/erp
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    Project Phases

    Five Key Phases

    Strategy & Approach Defined

    Project Team Training

    Business Process Definition

    Development Requirements

    Development & Unit Testing

    Integration Testing

    End-User Training Materials

    User Acceptance

    Technical Testing

    End-User Training

    Conversion

    Go-Live Support

    Performance Tuning

    Pro

    ject

    Prepa

    ration

    Business

    Blue

    print

    Realization

    Go

    Live

    and

    Sup

    port

    Final

    Prepa

    ration

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    Project TimelineWaves Process Areas Specific Modules

    Wave 1Finance/BudgetHR/PayrollProcurement

    GL, AP, FM, CO, SEM-BPSPA, OM, PY, TM, TEM, e-Rec, BN, ESS, PD, PayrollMM, IM

    Wave 2 Finance GM, CFM, AA, AR, PS, PBC

    Wave 3 Plant Maintenance PM

    FebMarApr ayJun Jul AugSepOct ovDecJanFebMarApr ayJun Jul AugSepOct ovDecJanFebMarApr ayJun Jul AugSepOct ovDecJanFebMarApr ayJun Jul AugSepOct ov

    mySAP Wave s Proce ss Area s

    Enterprise

    Blueprint

    All Functional

    AreasBlueprint

    Wave 1GL, AP, FM, CO, SEM-

    BPS,PA, OM, PY, TM, TEM,eRec, BN, ESS, PD, Payroll,

    MM, IM

    Finance/Budget,

    HR/Payroll,Procurement

    Realization

    Fina

    lPrep

    Go

    Live

    Wave 2GM, CFM, AA, AR, PS, PBC

    Finance

    Blueprint

    Realizati

    FinalPrep

    Go

    Live

    Wave 3PM

    Plant

    Maintenance

    Blue

    print Realization

    FinalPrep

    Go

    Live

    BCPSmySAP

    Implementation

    2006 20092007 2008

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    Project Organization Functional TeamsProject Management

    Melissa Grimm (Project Mgt)Leah Williams (Project Mgt)

    Finance/Budget Leads

    Tom Campbell Finance Lead

    Colleen Casey Budget Lead

    Mary Ramsrud Consulting Lead

    HR/Payroll Leads

    Susan Rockelman HR Lead

    Debbie Bouhenguel Payroll Lead

    Patsy Burns Consulting Lead

    Operations Team Leads

    Robert Peinado Operations Lead

    Jeetendra Kumar MM Consulting Lead

    Bob ThomassonPM Consulting Lead

    General Ledger

    Accts ReceivableCost Accounting

    Grants Mgt

    Asset Accounting

    Position Budget (PBC)

    Cindy WadeSheeraz IqbalAccounts Payable

    Cash ManagementFunds Management

    Project Systems

    Budget Prep (BPS)

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    Blueprint Objectives

    Review and discuss the current or As-Is business processes Which helps to drive out the Business requirements

    As well as the integration pointswith other processes Define Master Data

    Address key integration points Support organizational requirements

    Consistent and appropriate use of data fields Define Future or To-Be business processes based on:

    Best Practices inherent in SAP Intellectual capital from other SAP implementations The BCPS business requirements

    Identify development requirements

    Which could result in the need for a form, report, interface,conversion, or enhancement (FRICE) Understand and communicate any organizational impacts / Change

    Management Gather system security authorizations and district-wide training

    requirements

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    Work Session Objectives

    Month End closing process

    Year End closing process

    Period Control with determination of special periods

    Cross Module and team integration

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    AS-IS Controls Environment

    Examples of existing controls around current businessprocesses: Authorization / approvals

    Management approves purchases.

    Reconciliation

    Bank reconciliations

    System Configuration

    Three-way matching occurs in system

    Data Interfaces, exception / edit reports

    Rejected data is isolated, analyzed and corrected in a timely manner.

    System Access

    Access to post Journal Entries is restricted to authorized personnel

    Management Review

    Large and unusual cash disbursements are reviewed by management.

    Segregation of Duties

    Access to pay vendors is segregated from access to create vendors.

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    Period Management and Closing Operations

    As-Is Process Flow

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    As-Is Process Flow

    Period Management and Closing Operations

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    Period Management and Closing Operations

    The closing of a period is performed in threesets of steps: pre-closing, managerial closing,and financial closing.

    Pre-Close activities ensure that all necessaryentries have been posted in the General Ledger(G/L), including entries from feeder systems/sub

    ledgers and accruals and recurring entriesposted directly to the G/L. Pre-close activitiesoccur in both the old and new months.

    Managerial Close activities involve the re-assignment of costs throughout the entireorganization, using the allocation and

    settlement functionality provided withinControlling

    Financial Close activities include finaladjustments to valuations and balances prior tothe final close and preparation of reports.Adjustments from the cost flows recorded in the

    managerial closing activities are updated to FIthrough the reconciliation ledger posting.

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    Period Management and Closing Operations

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    Period Management and Closing Operations

    The closing of a period is performed in three sets of steps: pre-closing, managerial closing, andfinancial closing.

    Pre-Close activities ensure that all necessary entries have been posted in the General Ledger

    (G/L), including entries from feeder systems/sub ledgers and accruals and recurring entriesposted directly to the G/L. Pre-close activities occur in both the old and new months.

    Managerial Close activities involve the re-assignment of costs throughout the entire organization,using the allocation and settlement functionality provided within Controlling

    Financial Close activities include final adjustments to valuations and balances prior to the finalclose and preparation of reports. Adjustments from the cost flows recorded in the managerialclosing activities are updated to FI through the reconciliation ledger posting.

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    Period Management and Closing Operations

    To separate business transactions into different periods, a fiscalyear with posting periods has to be defined. The fiscal year isdefined as a variant which is assigned to the company code.

    The fiscal year variant contains the definition of posting periodsand special periods . Special periods are used for postings whichare not assigned to time periods, but to the process of year-end

    closing. In total,16 periods can be used. The system derives the posting period from the posting date. When

    the posting date falls within the last normal posting period, thetransaction may be posted into one of the special periods.

    Example: Above you see a fiscal year with 12 posting periods and4 special periods. If the posting date falls in the 12th period, the

    transaction can instead be posted in one of the four specialperiods. Standard fiscal year variants are already defined in the system and

    can be used as templates. Note: The fiscal year variant does not include the information as to

    whether a period is open or closed; this is maintained in anothertable. The fiscal year variant only defines the amount of periods

    and their start and finish dates.

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    Period Management and Closing Operations

    Use of Special Periods

    Period 13 - Year-End adjustments prior to draft statements

    Period 14 - Draft Statements including re-class entries

    Period 15 - School Board generated adjustments for Audit purposes

    Period 16 - Final statements including audit adjustments

    Special periods need extra care when posting to them

    Access to posting in the special periods should be limited to key staff

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    Period Management and Closing Operations

    DAY 0 - last day of the

    month

    DAY 1 DAY 2 DAY 3 DAY 4

    Open next month's posting

    period for FI-GL, AR, AP

    & AA

    Post all parked entries

    (AP, AR, GL)

    Post final AP invoices Record recurring expenses Perform FI reposting

    Open next month's posting

    period for CO

    Complete all goods

    receipt of the reporting

    month (MM)

    Maintain GR/IR account Transfer CATS time sheetpostings for activity

    allocation

    Run assessments forGrant

    Open next month's posting

    period for FM

    Record payroll accrual Bank reconciliations (to

    final hardcopy (Wave1)

    Run CO assessments,

    distributions, settlements

    Resource related Billing

    for reporting month

    Complete and verifydaily interfaces andbatch jobs

    Perform Purchasing

    closing steps (e.g.

    contracts, etc)

    Complete Customerbillings for reportingmonth

    Effect all fixed asset

    transfers

    Run & Verify MRP Perform Inventory closingsteps

    Settle capital projects to

    AuCs and final assets

    Record accrued expenses,

    assets and liabilities

    Investment and debt

    postings (interestaccrual, allocations,market valuation)

    Run asset depreciation

    Roll MM period Load last electronic bankstatement (EBS) for the

    month (Wave2)

    EOD: Close A/P period EOD: Close AA period EOD: Close A/R period

    Review Schedule

    Manager tasksReview Schedule Manager

    task status

    Late pm: Run pre-close

    financial reports (eg.Trial

    Balance for Fund, Grant,Project, etc

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    Period Management and Closing Operations

    DAY 5 DAY 6 DAY 7 DAY 8 DAY 9

    Review pre-close reports Run FinancialAccounting comparative

    analysis

    Enter Agency Trial

    Balances in SAPReverse accrual forinterest on investmentsand debt (Wave 1)

    Reconcile fund-level

    cash to investments &

    cash on hand

    Post final adjusting/ re-

    class journalsReverse accruals in the new

    reporting period

    Complete bankreconciliations

    Perform variance

    analysis, as required

    Transfer encumbrancefrom FM to FI

    Calculate and post

    adjustments, if any

    EOD: Close CO period 5pm: Close G/L period

    EOD: Close FM period

    for reporting monthLate pm: Run final

    financial reports

    Inform all end-Usersthat Reporting month isclosed for postings

    Late pm: Verify BW

    extracts & reports

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    Period Management and Closing Operations

    POSTING PERIOD

    Posting periods are defined in the fiscal year variant. To prevent documents from being posted to a wrong posting period, desired periods

    can be closed.

    Usually the current posting period is open and all other periods are closed. At theend of a period it is usually closed and the next period is opened. A period isopened by entering a range into the posting period variant which encompasses thisperiod. It is possible to have as many periods open as desired.

    The posting period variant controls whether or not it is possible to post to a givenperiod or periods within either a single company code or a group of company codes.

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    Period Management and Closing Operations

    Month-End Closing

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    Period Management and Closing Operations

    Due to statutory requirements and/or company policies,the companys books may be closed and a new period

    opened on a monthly basis.

    The typical SAP fiscal closing spans 5-7 days after theend of the month. The goal is to eventually reduce it to 5days

    The month-end closing process, using SAP transactions,

    is provided in the following section.

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    Period Management and Closing Operations

    Month-End Closing Process

    Open and ClosePosting Periods

    (OB52)

    CloseMaterial Master

    (MMPV)

    Generate List ofStock Values

    (MB5L)

    Reconcile: Daily Journal Entries (FB50) Daily Deposits (FB50) Weekly Journal Entries

    Bank Charges and Credits (FB50)Vendor Checks Issued (FCHR)

    Post (FB50): Depreciation Amortization Salaries Accruals/Deferrals Month-EndInsurance and Rent

    Perform CostCenter Analysis

    (S_ALR_87013612)

    Create FinancialStatements

    (S_ALR_87012284)

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    Period Management and Closing Operations

    You define posting

    periods in your fiscal yearvariants. You can openand close theseposting periods forposting. As many periods asyou require can be openfor posting

    simultaneously.

    Usually, only the current posting period is openfor posting, all other posting periods are closed.At the end of this posting period, the period isclosed, and the next posting period is opened.

    Open and ClosePosting Periods

    (OB52)

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    Period Management and Closing Operations

    Special PeriodsPeriod Range

    Closing a Posting Period and Opening a New One

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    Period Management and Closing Operations

    Some data (stocks and

    certain valuation datasuch as total value,total stock, valuationclass, price control indicator,

    and price unit) ismanaged by period.

    For values and goods movements to be posted tothe correct period, the period must be setwhenever a new period starts.

    CloseMaterial Master

    (MMPV)

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    Period Management and Closing Operations

    MMRV providescurrent status.

    MMPV closes Material Master recordsfor the old period and opens a new one.

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    Period Management and Closing Operations

    This list provides total stock

    count and respectivevalues.

    Totals

    Details

    Generate List ofStock Values

    (MB5L)

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    Period Management and Closing Operations

    Reconcile Daily Journal Entries (FB50)

    Use this transaction to enter G/L account postings on adaily basis.

    Reconcile Daily Deposits (FB50)

    The same transaction is used to reconcile daily,

    lockbox, and credit card deposits.

    Reconcile: Daily Journal Entries (FB50) Daily Deposits (FB50)

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    Period Management and Closing Operations

    This is a single-screen transaction. You can

    enter, hold, park, and post documents on onescreen with a minimum amount of entries.

    DebitCredit

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    Period Management and Closing Operations

    Bank Charges and Credits (FB50)

    Use the same transaction used for daily reconciliations.This transaction is used to post bank charges, credits,

    and other miscellaneous charges.

    Vendor Checks Issued (FCHR)

    Use this procedure to reconcile and post vendorchecks that have been issued.

    Perform this procedure when the bank statementverifies payment to vendor.

    Reconcile Weekly Journal Entries Bank Charges and Credits (FB50)Vendor Checks Issued (FCHR)

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    Period Management and Closing Operations

    Using the same transaction used to perform daily and weeklyreconciliations, at month-end, post the following:

    Depreciation - allowance made for a loss in value of property

    Amortization - the reduction of the value of an asset by prorating

    its cost over a period of time Salaries the fixed compensation for services paid to a person on

    a regular basis

    Accruals the accounts on a balance sheet that representliabilities and non-cash-based assets used in accrual-based

    accounting. These accounts include accounts payable, accountsreceivable, goodwill, future tax liability and future interest expense

    Deferrals payments deferred to a later date

    Month-End Insurance and Rent insurance and rent payments

    Month-End Posting (FB50

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    Period Management and Closing Operations

    Perform this procedure when you

    need to determine/report theresults of the balance sheet andprofit and loss statement.

    Balance Sheet

    Invoice-based closing for a group at a specific point in time(financial statements key date) in the form of a comparison ofassets and capital (liabilities and owner's equity).

    Assets and capital reflect the same total value. This is expressedin the balance sheet (assets = capital).

    Profit and Loss Statement Comparison of revenue and expenditure of a period to determine

    the results for the company and the sources of these results.

    Create FinancialStatements

    (S_ALR_87012284)

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    Period Management and Closing Operations

    A cost center is an organizational

    unit within a controlling area thatrepresents a defined location of

    cost incurrence.

    Use this procedure to display, review, and analyze costs

    associated with cost centers.

    Perform CostCenter Analysis

    (S_ALR_87013612)

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    Period Management and Closing Operations

    Year-End Closing

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    Period Management and Closing Operations

    Due to statutory requirements and/or companypolicies, the companys books must be closed

    and a new period opened on a yearly (annual)basis.

    The December month-end closing process mustbe completed prior to performing the year-endclosing process.

    The year-end closing process, using SAPtransactions, is provided in the following section.

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    Period Management and Closing Operations

    Conclude JuneMonth-End

    Closing

    Generate AccountBalances for Old

    Fiscal Year(S_ALR_87012277)

    Block OldFinancial Year

    (OB52)

    Create FinancialStatements

    (S_ALR_87012284)

    Carry ForwardBalance for

    Receivables/Payables(F.07)

    Carry ForwardBalance for

    G/L Accounts(FAGLGVTR)

    Generate ForwardAccount Balances for

    New Fiscal Year(S_ALR_87012277)

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    Period Management and Closing Operations

    The G/L account balance list shows the followingfigures:

    Balance carried forward at the beginning of the fiscalyear

    Total of the period or periods carried forward

    Debit total of the reporting period

    Credit total of the reporting period

    Debit balances or credit balances at the close of thereporting period (optional)

    Generate AccountBalances for Old

    Fiscal Year(S_ALR_87012277)

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    Period Management and Closing Operations

    This program calculates the balance carried forward for

    customers and/or vendors. The balances of the previous year are carried forward to

    the new year. If the account has not yet been posted inthe new year and no balance carried forward has beencarried out for this account, the account is opened in thenew year with the 1st balance carried forward; otherwise,the balance carried forward of the account is stored in thenew year if changes result.

    Carry ForwardBalance for

    Receivables/Payables(F.07)

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    Period Management and Closing Operations

    When posting into a previous year, the system carriesforward the balance automatically. This is independent of

    whether the program has already run or not. "posting to aprevious year" means that the posting date of thedocument has an earlier year than the entry date.

    This automatic carrying forward also occursaccumulatively over several years that means a posting inJanuary 1993 with the posting date December 1991changes the balance carried forward for 1992 and 1993.

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    Period Management and Closing Operations

    Carry Forward Balance forReceivables/Payables (F.07)

    When posting into a previous year, the system carriesforward the balance automatically. This is independent ofwhether the program has already run or not. "posting to aprevious year" means that the posting date of thedocument has an earlier year than the entry date.

    This automatic carrying forward also occurs

    accumulatively over several years that means a posting inJanuary 1993 with the posting date December 1991changes the balance carried forward for 1992 and 1993.

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    Period Management and Closing Operations

    Carry Forward Balance for

    Receivables/Payables (F.07)

    SAP recommends that the program is run at the beginning ofthe new fiscal year.

    If the program is already run at the end of the last fiscal year,postings which are posted after this to the last fiscal year, donot result in automatic adjustment of the balance carriedforward because it is not a "posting to a previous year".

    In such a case, it is necessary to let the program run againafter these postings to carry forward the postings enteredlater.

    P i d M d Cl i O i

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    Period Management and Closing Operations

    Carry Forward Balance for

    Receivables/Payables (F.07) The program can be started as often as desired. Nevertheless, you can post to the new year if the program

    has not yet run. When posting, the accounts, however,

    with a balance carried forward of greater than zero areopened.

    Postings in the previous year do increase this balancecarried forward, but do not carry forward the total of theitems already posted in the old year to the new year; thebalance carried forward only has the items posted by thenew year into the previous year, but not the items postedin the previous year itself.

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    Period Management and Closing Operations

    Carry Forward Balance for G/L

    Accounts (FAGLGVTR)

    This process involves carrying forward account balancesinto the new fiscal year. The balance to be carried forwardis shown in the account balance display. To carry forwardbalances, you can use separate programs for G/L

    accounts, and for customer and vendor accounts.

    You therefore do not even have to carry out the balancecarry forward manually if you have already posted to thenew fiscal year.

    Carry ForwardBalance for

    G/L Accounts(FAGLGVTR)

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    Period Management and Closing Operations

    Carry Forward Balance for G/L

    Accounts (FAGLGVTR) The transaction is executed as follows:

    Balance Sheet and Customer and Vendor Accounts

    The balances on the balance sheet accounts are simply

    carried forward into the new fiscal year. Additional account assignments are transferred.

    Profit and Loss Accounts

    Profit and loss accounts are carried forward to retained

    earnings accounts. The balances of the profit and lossaccounts are set to 0.

    Additional account assignments are not transferred.

    Transaction currencies are no longer applicable and theprofit and loss accounts are summarized in local currency.

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    Period Management and Closing Operations

    Generate Forward Account Balancesfor New FY (S_ALR_87012277)

    This is the same transaction as generating forwardaccount balances for old fiscal year.

    Generate ForwardAccount Balances for

    New Fiscal Year(S_ALR_87012277)

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    Period Management and Closing Operations

    Create Financial Statements

    (S_ALR_87012284)

    As part of the year-end closing, individual companiescreate financial statements according to country-specificregulations.

    This is the same transaction as creating external reportsdiscussed in the month-end closing process.

    Create FinancialStatements

    (S_ALR_87012284)

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    Period Management and Closing Operations

    Block Old Financial Year (OB52)

    This is the same transaction as opening andclosing posting periods discussed in the month-end closing process.

    Block OldFinancial Year

    (OB52)

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    Period Management and Closing Operations

    Profit and Loss Statement Report

    S_PL0_86000028 this transaction executes theProfit and Loss statement and provides informationfor actual/actual comparisons.

    P i d M d Cl i O i

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    Period Management and Closing Operations

    General Ledger Account Balance Report

    S_PL0_86000030 this transaction generates a GeneralLedger account balance report.

    P i d M d Cl i O i

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    Period Management and Closing Operations

    Additional Closing Transaction

    T-Code ReportTitle

    Use this transaction to

    ACACCARRYFORWARD

    AccrualCarryForward

    Carry forward already posted accruals from theaccrual engine. After data carry forward, accrualscan be posted in the same year. This transactioncan be run in test mode.

    Use the work instruction to perform this additional Closing transaction.

    Period Management and Closing Operations

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    Period Management and Closing Operations

    Additional Closing ReportsUsing the reporting features provided in the SAP Basics and

    Navigation Course, you can execute and use the followingadditional reports when needed.

    T-Code Report Title Use this transaction to

    S_ALR_87012026 DepreciationForecast

    Run a report on depreciation.

    S_ALR_87011981 PhysicalInventory List

    Display inventory of assets in company code.

    S_ALR_87012006 DepreciationStatement

    Display all depreciation postings for selected assets to aspecific date.

    S_ALR_87012394 Record of Useand Sales Taxes(USA)

    Display customer/vendor types totaled by jurisdiction code andtax base amount along with total tax.

    S_ALR_87012287 DocumentJournal

    Display all posting periods with reference to documents(created monthly).

    S_ALR_87012289 CompactDocumentJournal

    Display the most important data from document headers anditems in a table format for selected documents.

    S_ALR_87012291 Line Item

    Journal

    Display a journal report at the line item level for selected

    posting documents.

    Period Management and Closing Operations

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    Period Management and Closing Operations

    Additional Closing Reports (continued)

    T-Code Report Title Use/Results

    S_ALR_87012293 Display ofChangedDocuments

    Display a list of charges made to various documents.Selection is by company code, document number, year,etc.

    S_ALR_87012342 Gaps inDocument

    NumberAssignment

    Display a gap in the document number assignment anddocuments assigned more than once.

    S_ALR_87012333 G/L Accounts List Display a list of G/L accounts by company code or Chartof Accounts.

    S_ALR_87012341 Invoice NumbersAllocated Twice

    List of Invoices applied twice for a vendor

    S_ALR_87012342 Gaps inDocumentNumberAssignment

    Document Numbers Missed by System

    S_ALR_87012346 Recurring EntryDocuments

    List displays all recurring entry documents

    P i d M t d Cl i O ti

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    Period Management and Closing Operations

    Schedule Manager

    Schedule Manager can be used as the central tool to schedule and monitor all transactions andprocesses related to the closing process. It provides a good overview of the status of theclosing and contains various means of automating and providing reminders for tasks. Thefollowing main areas will be explored and utilized:

    Task List components available in the task list are used to structure the period closing process

    Workflow (to schedule series of jobs, which need to be run sequentially)

    Background jobsOn-line programs or transactions that are executed directly from within Schedule Manager

    Text reminders for non-SAP tasks, e.g. reconcile fund-level cash to investments and cash onhand.

    Scheduler - shows tasks that have been completed on a specified day, or where action needs tobe taken. The calendar requires entries to be made for a given day at a certain time.

    Monitor - functionality provides:

    Detailed job status (spool lists, job log) for a given task

    View messages related to given tasks

    Work List - better handling of errors. Faulty objects do not go through to the next step, but arelogged for review.

    Ownership of this tool should rest with the Controllers Office, since this office bears ultimate

    responsibility for ensuring that the books are closed on an accurate and timely basis. One person, witha backup, should be designated to run the Schedule Manager and monitor the status of the tasks.

    P i d M t d Cl i O ti

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    P i d M t d Cl i O ti

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    Period Management and Closing Operations

    Perform monthly and annual close

    Develop and communicate comprehensive monthly and annual closingschedules

    Establish monthly cutoffs to facilitate timely monthly closings

    Closing should be centrally controlled and managed to ensure that all stepsare completed timely and in sequence

    Closing schedule includes the closing of all modules and the closing shouldbe controlled by Finance

    All adjusting entries should be posted in the ERP system

    System should provide extended periods for closing entries

    Best Practices

    http://images.google.com/imgres?imgurl=http://www.eurescom.de/summit2005/logos/sap_logo.jpg&imgrefurl=http://www.eurescom.de/summit2005/buttons/left.htm&h=153&w=301&sz=11&hl=en&start=6&tbnid=doGjgxUR6AwrHM:&tbnh=59&tbnw=116&prev=/images%3Fq%3DSAP%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%26safe%3Dactive%26sa%3DG
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    Next Steps

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