kyle c.a. marshall resume
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Kyle Marshall
4418 Cranston Pl. Orlando, FL 32812 Phone: (321) 279-6938 E-Mail: [email protected]
Objective
To obtain a Sales and Marketing position. To exercise my knowledge, skills and abilities in Sales and Marketing
by creating higher sales and profits while demonstrating my passion towards hospitality through proven
leadership that is grounded in the core values of the Company.
Professional Experience
Jimmy Hulas: Operations Manager/ Consulting Sales Manager September 2014- November 2014
Managed and retrained Franchisee Owners, General Managers and Kitchen Managers to Jimmy Hulas
standards.
Wrote and installed more effective training policies and procedures for all team members.
Implemented new food and labor cost controls practices to reduce cost and increase profits. Goals: 25% labor
weekly, 27% food weekly.
Developed new sales and marketing strategies that were proven to increase sales.
Waldorf Astoria Orlando: Food and Beverage Supervisor November 2013- September 2014
Demonstrated 5 Diamond award winning customer service in a luxury environment.
Developed systems and objectives to increase employee engagement.
Graduated from the Hilton Hotels Supervisor Development Program.
Promoted to oversee additional Food and Beverage outlets including Golf Clubhouse, In Room Dining, and
Aquamarine Poolside Restaurant.
American Cruise Lines: Food and Beverage Manager July 2013- October 2013
Oversaw production of all passenger and crew meals.
Executed menu engineering for weeklong excursions through forecasted purchasing.
Performed Sales and Marketing strategies that targeted towards having guests re-book future excursions.
Jimmy Hulas: Restaurant Manager March 2011- July 2013
Responsible for managing a minimum of 30 employees.
Wrote training manuals and implemented systems for a franchisee handbook.
Generated opening year sales of $1.2M and $1.8M for two separate locations.
Created a orientation manual for new employees that outlined roles, responsibilities, and culture.
Hit weekly goals of 25% food cost and 27% labor cost.
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Education
University of Central Florida Diploma
Rosen College of Hospitality Management
Bachelor of Science Degree in Restaurant Food Systems Management