kyko analysis of a sample of case study of boss-subordinate conflict

7

Click here to load reader

Upload: bernard-tan-ah-thau

Post on 11-Mar-2015

142 views

Category:

Documents


3 download

DESCRIPTION

Our personality is a product of our genes, and experiences in the environment. It is alive as mentioned earlier that future experiences continually shapes our personality. In other words the personality of a person is not static. It is dynamic in the sense that it undergoes changes when face with new experiences, both bitter and sweet. Generally, a favorable environment helps the personality to self- actualize ...

TRANSCRIPT

Page 1: KYKO Analysis of A Sample of Case Study of Boss-Subordinate Conflict

A Sample Of Case Study On The Dynamics Of The KYKO Personality Profile

Our personality is a product of our genes, and experiences in the environment. It is alive as mentioned earlier that future experiences continually shapes our personality. In other words the personality of a person is not static. It is dynamic in the sense that it undergoes changes when face with new experiences, both bitter and sweet. Generally, a favorable environment helps the personality to self- actualize and develops our Self-Actualizing traits while an unfavorable environment deactualizes and develops the low Self-Actualizing traits.

Below is a case to demonstrate dynamics of KYKO personality profile

Case: Karpal Singh Vs Rahimah

Karpal Singh has been serving as a clerk in a manufacturing company. He is motivated and knows how to get his job done effectively on time. Karpal is not popular with his colleagues. He alienates himself from company’s functions. Karpal resents being told what to do. He thinks he is the best among his peers and should be promoted to become a senior clerk.

Rahimah, Karpal’s boss is a strict, serious and a meticulous woman. She is a driver and would push her subordinates to get the jobs done. Rahimah sets high performance standards for her down lines and often make sure that they do the job her way. Rahimah likes to mingle with her subordinates and would assist them in when they are in difficulties.

Last year Karpal confronted Rahimah for not recommending him for a promotion. He listed down his achievements and presented them to Rahimah. However, Rahimah told him not to complain and that promotion is her prerogative. Karpal lost his temper and accused her for cronyism and discrimination. Rahimah lost her cool and order him to get out of his office. Karpal yelled back and called her a bitch. Soon, Rahimah issued a warning letter for his misconduct.

After that incident, Karpal began to do his work shoddily. He would do his work at his own pace. Often he would procrastinate his work and when Rahimah confronted him, he would give all kind of excuses for not being able to meet the target time.

Page 2: KYKO Analysis of A Sample of Case Study of Boss-Subordinate Conflict

Karpal Singh Profile before conflicting with Rahimah

High Self-Actualizing -Motivated and knows how to get his job done effectively on time

Low Sociocentric - Karpal is not popular with his colleagues. He alienates himself from company’s functions.

High Egocentric - Karpal resents being told what to do. He thinks he is the best among his peers and should be promoted to become a senior clerk.

Spider web of Karpal Singh’s KYKO personality profile.

SA M

SE E

SO

To understanding the rationale for Karpal Singh personality change, let us draw Rahimah KYKO personality profile and do a profile compatibility analysis with Karpal personality.

CODE

SA = SELF-ACTUALIZATION

SE = SECURITY

SO = SOCIOCENTRIC

E = EGOCENTRIC

M = MANIPULATIVE

Page 3: KYKO Analysis of A Sample of Case Study of Boss-Subordinate Conflict

Spider web of Rahimah’s KYKO personality profile.

SA M

SE E

SO

High Self-Actualizing - Rahimah sets high performance standards for her down lines.

High Security - A strict, serious and a meticulous woman.

High Egocentric - She is a driver and would push her subordinates to get the jobs doneOften make sure that they do the job her way.

High Sociocentric - Rahimah likes to mingle with her subordinates and would assist them in when they are in difficulties.

CODE

SA = SELF-ACTUALIZATION

SE = SECURITY

SO = SOCSIOCENTRIC

E = EGOCENTRIC

M = MANIPULATIVE

Page 4: KYKO Analysis of A Sample of Case Study of Boss-Subordinate Conflict

Profile Incompatibility Analysis

Notice that both Karpal Singh and Rahimah are high in the egocentric dimension. It explains why “Karpal confronted Rahimah for not recommending him for a promotion and his listed down his achievements and presented to Rahimah. Rahimah told him not to complain and that promotion is her prerogative.

Karpal lost his temper and accused her for cronyism and discrimination. Rahimah lost her cool and order him to get out of his office. Karpal yelled back and called her a bitch. Soon, Rahimah issued a warning letter for his misconduct.”

Notice that the conflict worsens when both do not want to give in to each other.

Notice also that Karpal Singh is low in his Sociocentric dimension and Rahimah is high in the Sociocentric dimension. It explains why Karpal is not promoted even though he is the best among the clerks.

Page 5: KYKO Analysis of A Sample of Case Study of Boss-Subordinate Conflict

The aftermath of the conflict

Karpal Singh KYKO Personality After The Conflict

SA A

SE E

SO

Notice the change in

1. Self-Actualizing Dimension – from high to low

From being motivated and knows how to get his job done effectively on time to doing his work shoddily, working at his own pace and procrastinating his work

2. Manipulative Dimension – from low to high

From being open and blunt in expressing his dissatisfaction to giving all kind of excuses for not being able to meet the target time

CODE

SA = SELF-ACTUALIZATION

SE = SECURITY

SO = SOCSIOCENTRIC

E = EGOCENTRIC

M = MANIPULATIVE