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Kushantha Gunawardana.MBCS MCS (lk) MCSE (W2K) + M MCSA (W2K3) HNDIT

Contact No:Office : +94 112829412, +94 112852149Residence : +94 4597991, +94 114981568Mobile : +94 715345530Date of Birth : 1978-07-31Age : 30Social status : MarriedNationality : Sri LankanNIC number : 782132741VE-Mail : [email protected] : #397, Ihala Bomiriya, Kaduwela, Sri Lanka

Personal Qualities

I regard myself as a reliable and self motivated individual with excellent collaborative,organizational and interpersonal communication skills and confident sense of my ownabilities. I have an easy-going personality and enjoy the company of others and likesharing my knowledge with colleagues in the work environment. I appreciate theimportance of teamwork and always keep an open mind to other peoples points of viewwhile maintaining my integrity and individualism

Strength, Experience & Challenges

Work experience under tough and real time, huge network infrastructures with toughdeadlines is my strength. I had my experience mainly three different environments andindustries, Lanka On line Web Development Company, had to work with developers,Data bases and very tough deadlines. HSBC High secure Banking environment had tomaintain zero downtime, high level of redundancy, high end technology and 24X7working hours. Practical Action charity based organization with inter connectivity withseven countries, handling international projects with budget deadlines, own decisionmaking for planning, designing & implementing.

The best challenge & Achievement in my life is system recovery after our serverroom (Practical Action - 5th August 2007) completely was burnt to dust due to electricshort. I was able to restore total system from the scratch after the crisis without losingany data. (Damage was 100 lacks, we were able to buy new servers, install & configurein a temporary location, restored backed up data, designed and construct new serverroom with recommended standards, then moved servers to the new server room )

Working Experience

Manager Information Technology 25th Aug 2006 - PresentPractical Action (Intermediate Technology Development Group)

Practical Action was founded in 1966, as ITDG (the Intermediate TechnologyDevelopment Group), by the radical economist Dr EF Schumacher to prove that hisphilosophy of Small is Beautiful could bring real and sustainable improvements topeoples lives.

Practical Action is a charity registered in the United Kingdom which works directly in fourregions of the developing world Latin America, East Africa, Southern Africa and South
mailto:[email protected]:[email protected]


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Asia, with particular concentration on Peru, Kenya, Sudan, Zimbabwe, Sri Lanka,Bangladesh and Nepal.

Job Descriptiono Develop IT targets for the annual business plan based on requirements from the

Group/ management Practical Action South Asia, Islamabad (Pakistan), Orissa(India) and users.

o Recommend long term development of the Information Technology.

o To identify immerging information technologies to be assimilated, integrated, and

introduced within the Practical Action South Asia, Islamabad (Pakistan), Orissa(India).

o To carry out economic feasibilities with regard to the purchase of hardware,

software and other IT acquisitions and make recommendations thereon.

o To administrate the existing Local Area Network (at two locations, if required) and

develop a strategy, which minimizes downtime, identify and integrate the needsof IT automation. (e.g. backups) and train the users in procedures relating to theLAN.

o To plan and implement comprehensive disaster recovery and backup strategies

(Antivirus software, RAID, & Tape backup).

o To ensure LAN security by implementing and monitoring Firewall and Proxy Server

at the Internet gateway.

o To monitor IT status in Practical Action South Asia and recommend policies and

practices to improve performance

o Train staff on basics of new IT concept as systems are upgraded

o Recommend IT training for staff

o To participate and assist with Practical Action - Group wide IT systemdevelopment, implementation and Knowledge Management strategy.

o To build & improve the skills and knowledge of staff in the use of computers and

relevant software applications.

Achievementso Recovered entire system within five days (Procurement, Delivery, Installation,

Configuration and Backup restoration of the Servers) when entire server room wasburnt due to fire. Temporary system provided to users to do their day to dayactivities in the very next day after the crisis.

o Successfully implemented Spam filtering system for the organization using

SMSME 5.0 which reduces 99% of spams.o

Successfully implemented centralized antivirus system using Symantec AntivirusCorporate Edition 10.0 & provide reliable antivirus protection for the organization.o Converted CISCO Content manager to the ISA server for the first time in the

organization and then rest of the countries followed.o Implemented WSUS server for reduce the bandwidth utilization for windows

updates.o Configured ISA 2006 server as a VPN Server and introduced wireless mobile

dongle for project managers to connect to the office LAN using VPN to get all thebenefits (Outlook client, SharePoint, Shard Drive access, Office communicator &remote printing) in LAN

o Implemented & configured centralized Backup library (Tandberg) using Symantec

BackupEcex 11.0

Participation in International meetings


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o Represented Practical Action - South Asia for International IT Managers meeting

for SharePoint implementation held at Dunsmore, Rugby, United Kingdom.o Represented Practical Action - South Asia for International IT Managers meeting &

shared experience about disaster recovery and contingency planning held atNairobi, Kenya.

o Represented Practical Action for FOSS (Free & Open Source Software) meeting

organized by IUCN held at Chennai, IndiaProjects: Working as the Project manager for Share point implementation, south Asianregion of the organization. http://portal-lk.itdg.org.lk Managing IT divisions in Islamabadoffice (Pakistan) & Orissa office (India)Working as the project manager for www.janathakshan.net(knowledge sharing webportal) &www.sa-energy.net(Energy Discussion forum)

Servers: Five HP DL380 (G5) Servers & Three HP- DL 360 (G5) Servers runningWindows 2003 Server/Exchange Server 2003/ ISA 2006

Backup Solution: Tandberg Backup Autoloader (Eight Catridges library)

Executive Systems Administrator 17th Jan 2005 10th Aug2006HSBC Electronic Data Processing Lanka (Pvt) Ltd

HSBC Electronic Data Processing Lanka Pvt Ltd (HDPL) a wholly owned subsidiary of theHSBC Group. Was established in Sri Lanka in January 2004 at Colombo and is the newesthub of the Group's customer service initiatives. Colombo is the fourth centre in SouthAsia following three centres in India (Hyderabad, Bangalore and Vizag).

Servers: We have around 30 servers supporting business requirements spread acrossthe sites with different operating systems like OS/2, Windows NT, Windows 2000,

Windows 2000 advanced servers, Windows 2003 Server for user authentication,applications & data storage, Lotus mail servers for internal and external communication.Workstations: We have approximately 1500 workstations supporting business likeOS/2, Windows NT, 2000 and Windows XP.

Software: IBM operating system and applications, Microsoft operating systems andoffice automation packages, business oriented applications as well as in house developedapplications.

Job Description

o Ensure IT environment does not pose any high Audit risks and address

low/medium risks.o Provide a centralized Service Desk for all IT related queries

o Ensure IT processes migrated to HDPL are operational as per agreed service

levelso Share best practices with other GSCs

o Establish GSC standards

o Coordinate with Business areas to ensure IT requirements are met as required

o Install and maintain Servers and desktop PCs

o Coordinate with service providers (local and international) to ensure service

delivery and performance are to acceptable levels.o Coordinate with vendors (local and international) for supply of equipment and

maintenance services.o Migrating processes from other GSCs with the required System requirements and

standards
http://portal-lk.itdg.org.lk/http://www.janathakshan.net/http://www.sa-energy.net/http://www.sa-energy.net/http://portal-lk.itdg.org.lk/http://www.janathakshan.net/http://www.sa-energy.net/


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Achievementso Awarded as the best Supportive team in the year 2006 in Colombo GSC

o Appointed as the shift supervisor for the UK processes

Senior Systems Administrator 14th Jan 2002 17th Jan 2005Lanka On-Line (Pvt) Ltd

Sites:Lanka On-Line (Pvt) Ltd, one of the leading software developing company in Sri Lanka,LAN with over 50 workstations, over 20 servers, 6 Hubs and One Cisco Router.

Lanka Transformers (Pvt) Ltd, Seven Integrated LANs Running VPN , Over 600workstations, over 50 servers, over 20 Switches/Hubs and 7 Routers.

Platforms:Windows 95/98,Windows NT (Servers & Workstations), Windows 2000Professional, Windows 2000 Servers, Windows 2000 Advanced Servers & LinuxServers.ISA and Exchange Servers and Windows XP

Databases:Microsoft Access, SQL 7, Sybase, SQL 2000

Job Descriptiono Database administrating

o Database Trouble-shootingo Software/Hardware Installing, Configuring and troubleshooting workstations and

Servers.o Implementing, Maintaining, Monitoring and Troubleshooting LANs

o Web hosting and maintaining with IIS

o Maintaining ISA and Exchange Mail servers (For Internet and e-mail)

o Backup and Restore Data.

o Maintain Real Time System which running with Colombo Stock Exchange Live feed

witho Data recovery

o Managing Leased lines

o Implementing, expanding, designing and managing LANs.

o Implementing, expanding, designing and managing Wireless LANs. Attending toCustomer Complaints and Support Calls for Trouble-shooting database, networking,Internet & email issues.

o Attend to disaster recovery matters, due to database system failures.

o Attend performance tuning related activities of databases.

o Network Systems Administration (Windows XP, Windows 2000 server & clients,

Windows NT Server & Workstation, Windows 95/98) of Clients.

o Administration of Active Directory, DNS, DHCP, WINS and Exchange Server 2000.

o Performed General Network, Workstation Installation & Upgrades. Handled Servers,

Client Software upgrades and updated Virus Definitions.

Achievements


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o Implemented RRAS for Remote Access.

o Implemented a Backup Strategy to Automatically Backup Servers on a timely

Manner.

Computer Hardware & Networking Instructor 1998 -

2002Institute of Computer Education (ICE - Galle)

TrainingISO 9001

MembershipsProfessional Member of British Computer society MBCSMember of Computer Society Sri Lanka MCS (lk)

Secondary & Professional EducationSuccessfully completed HNDIT (Higher National Diploma in Information Technology)which conducted by SLIATE (Sri Lanka Institute Of Advanced Technology Education) -Batch Top

Completed NIBM (National Institute of Business Management) one and a half year fulltime Diploma in Computer Systems Design inclusive of practical and a fully documentedProject.

Completed BIT 1st Year

Microsoft Certified Systems Administrator + Messenger (Windows 2000/2003)

Microsoft Certification Status

Microsoft Certified Systems Administrator Microsoft Windows 2003

Microsoft Certified Systems Administrator Microsoft Windows 2000

Microsoft Certified Systems Administrator: Messaging Microsoft Windows 2000

Microsoft Certified Professional Microsoft Windows 2000

Primary EducationGCE A/L - Richmond College, Galle with 2Bs, 1C & 1S.

GCE O/L - Richmond College, Galle with 6 Distinctions (Including Mathematics &English) & 2 Credits

PassedYear 5 Scholarship examination, second highest of the school

Present StudyingStudying for MSc in Information Technology degree in University of Colombo School ofComputing. (First semester completed)

Studying for RHCE (Redhat Certified Engineer).

Studying for CCNA (CISCO Certified Network Associate).


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Studying for Upgrade Exams MCSE 2003 (MCSA completed) and MCITP - 2008

Extra Curricular Activities

o College sub Prefect in 1997.

o Collage senior prefect in 1998.

o House Captain for Cricket in 1994.

o Member of School Cricket Team.

o Member of School Athletics team.

o Member of School Chess Team.o Member of School Junior Band.

o Awarded as the Man of the Match at the Office Cricket tournament Lanka On-

Line (Pvt) ltd.

InterestsReadingSwimmingPlaying TTPlaying Foot Ball

Non related Referees:

Bryan ScurfieldInternational IT Unit [email protected]

T: +44(0) 1926 634 400F: +44(0) 1926 634 401W: www.practicalaction.org

Kamal Gayashan

International IT Infrastructure [email protected]

T: +44(0) 1926 634 400F: +44(0) 1926 634 401

W: www.practicalaction.org
http://blocked:%3Amailto%[email protected]/http://opt/scribd/conversion/tmp/scratch2607/www.practicalaction.orghttp://opt/scribd/conversion/tmp/scratch2607/www.practicalaction.orghttp://blocked:%3Amailto%[email protected]/http://opt/scribd/conversion/tmp/scratch2607/www.practicalaction.orghttp://opt/scribd/conversion/tmp/scratch2607/www.practicalaction.org

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