kth ossiannlisson 110921
DESCRIPTION
KTH seminar on benchmarking on elearning, Stlm2011TRANSCRIPT
INTERNATIONAL BENCHMARKING OF E-LEARNING
AT LUND UNIVERSITY, SWEDEN
- an emerging conceptual framework
Lund University/Ossiannilsson / KTH 2011 / 110921
Footprints
W:www.lu.se,
www.oulu.fi
FB:Ebba Ossiannilsson
T:@EbbaOssian
Phone: +4670995448
S:http://www.slideshare.net/EbbaOssiann
Ebba OssiannilssonLund University, SE and Department Industrial Engineering and ManagementOulu University, FI
Lund University/Ossiannilsson / KTH 2011 / 110921
Lund University – a hub for
innovation and internationalisation
Lund University/Ossiannilsson / KTH 2011 / 110921
Outline
• Benchmarking• The benchmarking projects• Working method• Excellence and quality criteria• An emerging conceptual framework
Lund University/Ossiannilsson / KTH 2011 / 110921
...is a technique, method, process, activity, incentive, or reward which conventional wisdom regards as more effective at delivering a particular outcome than any other technique, method, process, etc. when applied to a particular condition or circumstance
Benchmarking is an exemplar-driven teleological process operating within an organization [sic] with the objective of intentionally changing an existing state of affairs into a superior state of affairs. (Moriarty, 2008, p. 30).
…the ´locus´ of benchmarking lies between the current and desirable states of affairs and contributes to the transformation processes that realise these improvements. (Moriarty and Smallman, 2009, p. 484)
Benchmarking, some definitions
Lund University/Ossiannilsson / KTH 2011 / 110921
Benchmarking
“The locus of benchmarking lies between the current and desirable states of affairs and contributes to the transformation process that realizes these improvements.”
Moriarty & Smallman (2009) En route to a theory on benchmarking
Lund University/Ossiannilsson / KTH 2011 / 110921
Determine what to benchmark
Form a benchmarking
team
Identify benchmarking
partners
Collect and analyse
benchmarking information
Take action
Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. Manuscript in press.
The Benhmarking process
Lund University/Ossiannilsson / KTH 2011 / 110921
Self evaluation for quality enhancement
benchmark-careers.com
Lund University/Ossiannilsson / KTH 2011 / 110921
Benchmarking projects conducted by
Lund University, SE
• The Swedish National Agency of Higher Education, ELQ
• EADTU, E-xcellence+
• ESMU, Benchmarking eLearning exercise 2009
• The First dual-mode distance learning benchmarking club (Concordance)
Lund University/Ossiannilsson / KTH 2011 / 110921
EADTU E-xcellence+
• A manual on quality assurance in e-learning covering the 33 benchmarks, with related indicators to the benchmarks, guidance for improvement and references to excellence performance.
• Assessors notes to provide a more detailed account of the issues and the approaches.
• The online tools; the Quick Scan and the Full Assessment.
Lund University/Ossiannilsson / KTH 2011 / 110921
Services
Management
Products
Strategic managementProducts; Curriculum design, Course design, Course deliverySupport; Student and staff support
EADTU Benchmarks and indicators
Lund University/Ossiannilsson / KTH 2011 / 110921
http://www.eadtu.nl/e-xcellencelabel
The Excellence project by the European Association of Distance Teaching Universities, EADTU
Services
Management
Products
Lund University/Ossiannilsson / KTH 2011 / 110921
http://www.esmu.be/projects/94-benchmarking-elearning.html
Benchmarking e-learning in European universities
…exercise on e-learning launched in the spring of 2009…initiated by the University of Southern Denmark (SDU) and gathering a group of nine European universities. April 2009 - December 2009.…co-organised by ESMU and European Association of Distance Teaching Universities (EADTU; www.eadtu.nl), combined ESMU’s collaborative benchmarking approach (benchmarking through a comparative exercise of good practices between universities) and EADTU’s more individually-oriented approach. EADTU’s E-xcellence online tool, consisting of a set of 33 e-learning benchmarks, was used as a starting point to the benchmarking exercise
Lund University/Ossiannilsson / KTH 2011 / 110921
The First dual-mode distance benchmarking club
• University of Leicester (coordinator) and University of Liverpool, UK, University of Southern Queensland, AU, Massey University, NZ, Thompson Rivers University, CA, and the Royal Institute of Technology, SE
Tasks for Lund University, SE• benchmark, in accordance with the detailed criteria• consider the already defined and/or suggest any other critical
success factors• based on experience and results from EADTU's
E-xcellence+ and ESMU's ELBE correlate Pick&Mix with those
Lund University/Ossiannilsson / KTH 2011 / 110921
Lund University/Ossiannilsson / KTH 2011 / 110921
Lund University/Ossiannilsson / KTH 2011 / 110921
Lund University/Ossiannilsson / KTH 2011 / 110921
PERSONALISATION
Wheeler, 3 May 010, UNESCO
Lund University/Ossiannilsson / KTH 2011 / 110921
Learning in focus
Interpret
Search hReview
Network
Filter
Reflect
Create
Some rights reserved by vanhookc
Lund University/Ossiannilsson / KTH 2011 / 110921
Benchmarking benefits and values
• Self assess institutions• Better understand the
process• Measure and compare• Discover new ideas• Obtain data to support
decision making
• Targets for improvements• Strengthen identity, strategy,
implementation• Enhance reputation• Respond to national
indicators• New standard for the sector
Van Vught, F. (2008)
A practical guide. Benchmarking in European Higher Education
Lund University/Ossiannilsson / KTH 2011 / 110921
Observations and reflections
• Visions for learning in Europe in 2025 (Aceto et al., 2010)
• Tony Bates, revolution! Or rather evolution!(http://www.tonybates.ca)
• Wheeler, ”the three big guns” (http://steve-wheeler.blogspot.com)
• COL-UNESCO 2011• IPTS
Lund University/Ossiannilsson / KTH 2011 / 110921
The Three P’s Pedagogy for the Networked Society
Mc Loughlin & Lee (2008)The Three P’s Pedagogy for the Networked Society
Lund University/Ossiannilsson / KTH 2011 / 110921
Quality aspects on e-learning• Personalization
– ”Recent research attests to a growing appreciation of control over the whole learning process.”
• Participation– ”… a greater emphasis on teacher-student partnership in
learning, with teachers as co-learners.”
• Productivity– ”Students are both producers and consumers (”prosumers”)
of knowledge, ideas and artifacts.”
Mc Loughlin & Lee (2008)The Three P’s Pedagogy for the Networked Society
Lund University/Ossiannilsson / KTH 2011 / 110921
Conclusion
• Personalization• Networking• Globalization/localisation or glocalisation• Sustainability• Student involvement • Boundless education• Lifelong learning • Embedded and beyond…..• Holistic and conceptual• Formal/informal learning
… will be some of the leading stars in this process, together with the indicators in the conceptual framework.
Lund University/Ossiannilsson / KTH 2011 / 110921
©Ossiannilsson & Landgren, 2011
Lund University/Ossiannilsson / KTH 2011 / 110921
Benefitsself-assess institution
better understand the process
measure and compare
discover new ideas,
obtain data to support decision-making
set targets for improvement
strengthen institutional identity
enhance reputation
respond to national performance indicators and benchmarks
set new standards for the sector
van Vught et al., (2008). A practical guide. Benchmarking in European HE. ESMU
Lund University/Ossiannilsson / KTH 2011 / 110921
Internal processes and involvement Quality enhancement
Management and commitment.
Collaboration and networking
Cultural issues.
Attitudes
Added values
The concept of rhizome
Reflection
The concept of becoming
Passion
Dedication
Courage
Commitment
Involvement
Ubiquitous learning
(Deleuze & Guattari 1987)
Lund University/Ossiannilsson / KTH 2011 / 110921
Limitations
Who is involved?
Time?
Benchmarks?
Interpretations?
Language?
Commitment?
Lund University/Ossiannilsson / KTH 2011 / 110921
Rhizome perspectives• S
Lund University/Ossiannilsson / KTH 2011 / 110921Bild: Wikimedia Commons, Push the button, CC BY SA
The door isopen …
What next?
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
Lund University/Ossiannilsson / KTH 2011 / 110921
Thank you for your attention