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KONE CMD 2013 Further strengthening KONE’s market share in Asia-Pacific and the Middle East Noud Veeger, Executive Vice President, Asia-Pacific and the Middle East September 24, 2013

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Page 1: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

KONE CMD 2013

Further strengthening KONE’s market share in Asia-Pacific and the Middle East

Noud Veeger, Executive Vice President, Asia-Pacific and the Middle East September 24, 2013

Page 2: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Overview of Asia-Pacific and the Middle East

Agenda

India, Southeast Asia and Australia

Middle East

Developing KONE further in the region

Page 3: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Asia-Pacific and the Middle East present a variety of different opportunities

3 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

Important new equipment market, major projects activity high GDP growth 2013e: 3-4% Population: 39 million

The Middle East

Mix of high growth countries and more developed ones GDP growth 2013e: 2-6% Population: 540 million

Southeast Asia

North America

World’s second largest new equipment market after China GDP growth 2013e: 6% Population: 1.2 billion

India

The largest service market in the region

GDP growth 2013e: 2% Population: 23 million

Australia

Middle East includes Saudi Arabia, Qatar, UAE only. Southeast Asia: Indonesia, Vietnam, Malaysia, Singapore, Thailand and Philippines.

Page 4: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

The region comprises a diverse set of markets from mature urban to emerging

Note: Middle East figure includes Saudi Arabia and UAE only Source: IHS Global Insight report

4 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

Urban population growth Growth, millions of people, 2013-2023E

17

32

9

5

5

0

6

2

112

0 20 40 60 80 100 120

Philippines

Indonesia

Vietnam

Malaysia

Thailand

Singapore

Middle East

Australia

India

In addition to urbanization, middle income growth in emerging Asia to be a significant driver of demand.

Page 5: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

There are highly interesting opportunities both in new equipment and service

5 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

Middle East: Saudi Arabia, Qatar, Dubai, Oman, Abu Dhabi, Bahrain and distributors Southeast Asia: Indonesia, Vietnam, Malaysia, Singapore, Thailand and Philippines.

Please note: data is indicative only. Based on KONE estimates.

Middle East Southeast Asia India

Australia

E&E market in APAC and Middle East region

New equipment units

Units in operation

2012

Page 6: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

We are targeting to continue faster than market growth in Asia-Pacific and the Middle East

6 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

Middle East: Saudi Arabia, Qatar, Dubai, Oman, Abu Dhabi, Bahrain and distributors Southeast Asia: Indonesia, Vietnam, Malaysia, Singapore, Thailand and Philippines.

Market positions in new equipment

Country 2009 2012

India shared nr. 2 nr. 1

Southeast Asia nr. 3 nr. 2

Australia shared nr. 1 shared nr. 1

Middle East nr. 3 nr. 1

Expand coverage of selected market segments Target market share gains in growth markets Improve value proposition in the high-rise segment

Page 7: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Overview of Asia-Pacific and the Middle East

India, Southeast Asia and Australia

Middle East

Developing KONE further in the region

Page 8: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

We have a solid position in India and we aim to grow further

8 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

Most important segments: residential and infrastructure

Solutions for local requirements in different segments Deepening market presence with branch expansion Training of new equipment sales teams, actions to

counter high market attrition

New equipment

Service

Growing market share following leading share in new

equipment Increasing productivity further Training of service technicians, actions to counter

high market attrition

Talent manage-

ment

Priorities in India

INDIA

Page 9: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

The Southeast Asian opportunity in perspective: Indonesia represents the highest growth potential

Construction market size and E&E market size estimates based on KONE analysis and IHS Global Insight

9 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

The Southeast Asian E&E market

New equipment units

Units in operation

Please note: data is indicative only. Based on KONE estimates. Vietnam Thailand

Philippines Singapore

Malaysia Indonesia

Indonesia

Strong urbanization driving the market

E&E market still relatively small compared to total construction

Malaysia, Singapore, Philippines

High level of urbanization Good activity in both the volume

and major projects segments

Thailand and Vietnam

Still predominantly rural Market opportunities particularly

in the residential and infrastructure segments

2012

SOUTHEAST ASIA

Page 10: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

We actively expand our presence in Indonesia and increase our sales efforts in Malaysia

10 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

Source: IHS Global Insight

Continue increasing sales activity We have already strongly grown market share

Priorities in Malaysia and Indonesia

Malaysia

Active work to expand our presence through expansion of branch network

Indonesia

Expand major project activity

SOUTHEAST ASIA

Page 11: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Australia is the most mature market in Asia-Pacific with attractive service opportunities

11 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

The Australian new equipment market offers good opportunities...

...and the installed base has high potential for modernization;

over 45% is over 20 years old

Office and retail

Other

2012

Residential

At least 20 years old

>45%

Total installed

base

Please note: data is indicative only. Based on KONE estimates.

AUSTRALIA

Page 12: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Overview of Asia-Pacific and the Middle East

India, Southeast Asia and Australia

Middle East

Developing KONE further in the region

Page 13: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Saudi Arabia is the largest new equipment market in the Middle East

13 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

New equipment market (units)

E&E units in operation

Oman UAE

Qatar & Bahrain Saudi Arabia

Please note: data is indicative only. Includes only KONE operating countries Based on KONE estimates.

Saudi Arabia: new equipment market growing driven by high construction activity in both the volume and major projects segments

United Arab Emirates: market weakened in the financial crisis, but has been recovering, particularly in the hotel and retail segments

Qatar: market has developed well

The Middle East is one of the most important high-rise markets in the world: 2012: 16 buildings over 200m tall completed 2013-2016: 36 more planned to be

completed

Market development and drivers

MIDDLE EAST

2012

Page 14: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Our strengths and opportunities in the Middle East region

14 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

Priorities in the Middle East

Own operations in UAE, Oman, Qatar, Bahrain JVs in Saudi Arabia and Egypt Distributors serving several countries Middle East accounts for <5% of KONE’s global sales

today

KONE presence in the Middle East

Further capitalize on strengths in new equipment: excellent competitiveness on the high-rise segment; international brand and reputation Grow market share in service, focus on further training

of technicians

MIDDLE EAST

Page 15: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Royal Clock Tower Hotel – Saudi Arabia

Page 16: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

KONE has been successful in high rise in the Middle East and globally 10 TALLEST BUILDINGS COMPLETED IN 2012

Princess Tower Dubai, UAE

Elite Residence Dubai, UAE

Leatop Plaza Guangzhou, China

16 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

Makkah Clock Tower Makkah, Saudi Arabia

Page 17: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Overview of Asia-Pacific and the Middle East

India, Southeast Asia and Australia

Middle East

Developing KONE further in the region

Page 18: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation

Developing KONE further in Asia-Pacific and the Middle East

18 ©KONE Corporation | Capital Markets Day 2013 | Asia-Pacific and Middle East

Key focus areas going forward

New equipment

Maintenance

Ramp-up of new volume elevator offering

Installation productivity Training of salespeople

Grow the business through conversions and high retention

Develop competences of field personnel

Quicker follow-up cycles

Modernization Growth opportunities in Australia and emerging markets

Talent management

Employee

engagement

Focused training of personnel

Responding to challenges from currency movements and inflation Pricing

excellence Productivity

of operations

Contractual terms

Page 19: KONE CMD 2013 Further strengthening KONE’s market share in ... · We are targeting to continue faster than market growth in Asia-Pacific and the Middle East . 6 ©KONE Corporation