knowledge retention plan - starchapter · 2017-06-09 · problem 29% of copb utilities staff are...
TRANSCRIPT
Knowledge Retention Plan
May 9, 2017
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PROBLEM
29% of COPB utilities staff are eligible to retire in 5 years
Resulting knowledge gap
Decreased level of service
Source: AWWA
Source: According to the AWWA Benchmarking Survey (2016), one in five workers at water and wastewater utilities will be eligible to retire in the next five years.
GOAL
Assess knowledge gap
Transfer knowledge within 2 – 5 years
IDENTIFYING THE EMPLOYEES
Compiled employee’s relevant data from City’s Database
Identified staff that are eligible to retire
Employee’s Data Worksheet
Division Hire Date
Title Date of Birth
Date 65 yrs
Last First Age Yrs of Service
Drop Date
Retirement Eligibility Chart & Table
Year
Employees Eligible for Retirement
2017 202 - 5 years 106 - 10 Years 18>10 years 56 2017, 19%
2 - 5 years, 10%
6 - 10 Years, 17%
>10 years, 54%
2017
2 - 5 years
6 - 10 Years
>10 years
Organizational Chart
Organizational Chart
Knowledge Inventory Form
Knowledge Inventory Form
ACTION PLAN
Review and Update
Update eligibility worksheet periodically
Conduct follow-up assessment annually
Erica Powell – [email protected] Loucraft – [email protected]
Call To Action
Prepare now to maintain service levels
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QUESTIONS